I'm dealing with this exact same situation right now! Just noticed the "reviewing eligibility" message on my payment request page this morning and it definitely made my heart skip a beat. I've been on unemployment for about 6 weeks now and everything has been going smoothly until this message suddenly appeared. Like you, I don't see anything in my inbox or on my homepage indicating there's actually a problem with my claim. After reading through everyone's experiences here, I feel a lot more relieved. It sounds like this is just TWC's way of doing routine checks rather than indicating a specific issue. I've been diligent about my work search requirements and haven't had any unreported income, so I'm hoping my situation will resolve like most of yours did. Still nerve-wracking though, especially when you're depending on these payments to cover basic expenses! Thanks for starting this thread - it's really helpful to see that so many others have gone through the same thing and had positive outcomes. I'll keep requesting my benefits as scheduled and try not to stress too much about the automated message.

I just want to add my experience to help anyone else who might be searching for this issue in the future. I had the exact same "reviewing eligibility" message appear around my 4th payment request, and like everyone else here, I panicked initially. What I learned from calling TWC (after using one of those callback services mentioned earlier) is that this message is triggered automatically when your claim reaches certain milestones - usually around the 4-6 week mark. The agent explained that it's part of their quality assurance process and doesn't mean they've identified any specific problems with your claim. She said the message will often stay visible for several weeks even after the review is complete, which explains why some people see it for months while still getting paid. My advice: screenshot your work search logs and keep all your documentation organized, but don't lose sleep over this message. If there was a real issue requiring your attention, you'd get a determination letter or correspondence in your inbox with specific steps to take. The automated messages on the payment request page are more like general reminders than urgent alerts. Hope this helps someone else avoid the stress I went through! TWC's system definitely needs better user communication.

Just wanted to follow up on this thread with what worked for me. After trying everything, what finally fixed my issue was: 1. Used Claimyr to get through to TWC (took about 3 hours instead of days of redialing) 2. Explained to the agent that I'd already completed ID.me verification 3. The agent had me verify my identity directly with them 4. They put a manual override in their system 5. My claim was processed within 24 hours The agent explained that they're implementing a fix for this issue in their next system update, but no exact timeline. Until then, getting a manual override from a TWC representative is the only guaranteed solution. Hope this helps everyone still dealing with this frustrating situation!

I'm dealing with this exact same issue right now! Completed ID.me verification 10 days ago, got all the confirmations, but TWC still shows pending. It's so relieving to see I'm not alone and that there's actually a known system glitch causing this. Based on what everyone's shared, I'm going to try the Claimyr service first since I can't afford to spend another week on hold, and if that doesn't work I'll visit my local TWC office with all my documentation. Thank you all for sharing your experiences and solutions - this thread is incredibly helpful for those of us stuck in this frustrating situation!

Hey, just checking back - did your payment ever come through? If not, you should definitely try to speak with someone at TWC directly. Sometimes there are processing delays that aren't visible on your account portal.

Glad to hear your payment finally came through! This seems to be happening more frequently lately - I've noticed several posts about random delays with ReliaCard payments. It's so stressful when you're depending on that money for essential expenses. For anyone else experiencing this issue, it sounds like waiting 24-48 hours is unfortunately becoming the norm, even though payments used to be much more reliable. Definitely keep checking your account throughout the day and evening since payments can post at odd hours now.

also don't 4get to do your work searches!! my friend got approved but then got her benefits cancelled bc she forgot to do the 3 searches every week. you gotta do them even while waiting for approval

Hey Diego! I went through this exact same situation about 6 months ago. "Potentially eligible" is actually a good sign - it means you meet the basic requirements and TWC is just doing their standard investigation before making the final decision. Since you were fired for performance issues without any written warnings, you're likely in good shape. TWC distinguishes between "misconduct" (like stealing, fighting, or willfully violating policies) and just not meeting performance standards. Struggling with unrealistic sales targets that kept increasing is definitely not misconduct. A few tips based on my experience: - Keep requesting your weekly payments even while waiting for final approval - Start your work search activities immediately (3 per week minimum) and log them in the TWC system - Check your correspondence inbox daily for any questionnaires about your job separation - If your employer contests the claim, you might get a phone interview from TWC - just be honest about what happened The whole process took about 3 weeks for me from filing to getting my first payment. The ID.me verification was the longest part - took about 6 days. Hang in there, it sounds like you have a solid case!

Just wanted to add my experience for anyone else who might be dealing with ReliaCard issues - I was in a similar situation last year when my card got damaged and I couldn't get to a branch. What worked for me was calling the ReliaCard customer service number directly (not TWC) and explaining my situation. They were able to expedite a replacement card to my address within 3-4 business days, which was faster than switching to paper checks. That said, if you're having broader issues with the card system or don't have proper ID like Malik mentioned, paper checks are definitely the way to go. The key is being persistent with those phone calls - I know it's frustrating but eventually you'll get through to someone who can help!

This whole thread has been incredibly helpful! I'm actually in Texas and just applied for unemployment benefits myself, so reading about everyone's experiences with payment options is really valuable. It sounds like the system has quite a few quirks but there are definitely workarounds available. For anyone else who might be new to this process like me - it's reassuring to see how willing people are to share their experiences and help each other navigate these challenges. The tip about calling right at 8 AM seems to be mentioned by multiple people, so I'll definitely keep that in mind if I run into any issues with my benefits. Thanks to everyone who contributed to this discussion!