Just a heads up - I've been on unemployment three times over the years, and TWC often does these periodic reviews around the 4-6 week mark of your claim. They have automated systems that flag certain patterns for manual review, but in most cases, it's just making sure you're still qualified. The fact that you don't have any messages in your inbox is actually a good sign. When there's a real issue, they typically send a correspondence to your inbox about what needs to be addressed. Keep documenting your work search activities carefully - that's the most common reason for issues at this stage of a claim.

That's great news about your payment going through! This is exactly why I always tell people not to panic when they see these automated messages. TWC's system generates a lot of false alarms, but as long as you're following the rules and reporting accurately, things usually work out fine. For anyone else reading this thread who might encounter the same message - just keep doing what you're supposed to do and don't let the system's confusing interface stress you out too much!

Hey, just checking back - did your payment ever come through? If not, you should definitely try to speak with someone at TWC directly. Sometimes there are processing delays that aren't visible on your account portal.

Glad to hear your payment finally came through! This seems to be happening more frequently lately - I've noticed several posts about random delays with ReliaCard payments. It's so stressful when you're depending on that money for essential expenses. For anyone else experiencing this issue, it sounds like waiting 24-48 hours is unfortunately becoming the norm, even though payments used to be much more reliable. Definitely keep checking your account throughout the day and evening since payments can post at odd hours now.

Just wanted to follow up on this thread with what worked for me. After trying everything, what finally fixed my issue was: 1. Used Claimyr to get through to TWC (took about 3 hours instead of days of redialing) 2. Explained to the agent that I'd already completed ID.me verification 3. The agent had me verify my identity directly with them 4. They put a manual override in their system 5. My claim was processed within 24 hours The agent explained that they're implementing a fix for this issue in their next system update, but no exact timeline. Until then, getting a manual override from a TWC representative is the only guaranteed solution. Hope this helps everyone still dealing with this frustrating situation!

I'm dealing with this exact same issue right now! Completed ID.me verification 10 days ago, got all the confirmations, but TWC still shows pending. It's so relieving to see I'm not alone and that there's actually a known system glitch causing this. Based on what everyone's shared, I'm going to try the Claimyr service first since I can't afford to spend another week on hold, and if that doesn't work I'll visit my local TWC office with all my documentation. Thank you all for sharing your experiences and solutions - this thread is incredibly helpful for those of us stuck in this frustrating situation!

I went through a similar appeal process in 2022 for a COVID overpayment. The most important thing is to stay organized and document everything. Create a timeline of events showing exactly when and how you were laid off, and gather any evidence that supports your version of events. One tip that really helped me: if your restaurant filed for any kind of business closure or bankruptcy during COVID, try to get documentation of that too. It strengthens your case that this was a legitimate layoff due to business circumstances, not a voluntary quit. Also, don't let your former manager's version of events intimidate you. Employers sometimes mischaracterize separations to avoid higher unemployment insurance costs. The hearing officer will listen to both sides and make their own determination based on the evidence. You've got this! The fact that you have texts about the closure is already a good start.

I'm going through something similar right now! Got my determination letter last week saying I owe back $3,800 from 2021. My employer is claiming I was a "no-call no-show" but I have email proof that I notified my supervisor when I couldn't come in due to COVID exposure. One thing I learned from calling TWC (finally got through after using that Claimyr service someone mentioned) - they said having any written communication about your separation is huge. Even if it's just a text saying "hey, we're closing temporarily" that can make or break your case. Also wanted to add - if you're really stressed about the money aspect, I found out TWC has to prove you received benefits you weren't entitled to. The burden of proof is on THEM during the appeal, not on you to prove you deserved it. That made me feel a bit better going into this process. File that appeal ASAP though - the 14-day deadline is no joke!

also don't 4get to do your work searches!! my friend got approved but then got her benefits cancelled bc she forgot to do the 3 searches every week. you gotta do them even while waiting for approval

Hey Diego! I went through this exact same situation about 6 months ago. "Potentially eligible" is actually a good sign - it means you meet the basic requirements and TWC is just doing their standard investigation before making the final decision. Since you were fired for performance issues without any written warnings, you're likely in good shape. TWC distinguishes between "misconduct" (like stealing, fighting, or willfully violating policies) and just not meeting performance standards. Struggling with unrealistic sales targets that kept increasing is definitely not misconduct. A few tips based on my experience: - Keep requesting your weekly payments even while waiting for final approval - Start your work search activities immediately (3 per week minimum) and log them in the TWC system - Check your correspondence inbox daily for any questionnaires about your job separation - If your employer contests the claim, you might get a phone interview from TWC - just be honest about what happened The whole process took about 3 weeks for me from filing to getting my first payment. The ID.me verification was the longest part - took about 6 days. Hang in there, it sounds like you have a solid case!