Texas Unemployment

Can't reach Texas Unemployment? Claimyr connects you to a live TWC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the TWC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the TWC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sofia Morales

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Just wanted to update everyone on what finally worked for me. I tried the Claimyr service that someone recommended here, and I got through to TWC in about 30 minutes! The agent was super helpful and explained that my account got flagged during the system maintenance because I had logged in during the actual update window (totally my fault, I didn't read the maintenance notice). She removed the late filing status on the spot and processed my payment request. The agent said the payment should post within 2-3 business days. Such a relief! Thank you all for your suggestions - this forum saved my sanity!

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GalacticGuru

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Great to hear you got it resolved! Thanks for coming back to update us. This will definitely help others who find themselves in the same situation.

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Liam Fitzgerald

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thx for the update! glad it worked out for u!

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I'm dealing with the exact same issue right now! Got locked out after the maintenance and now stuck with that dreaded "late filing status" message. I've been calling that 800-939-6631 number all morning with zero luck - just keeps saying they can't take calls. Reading through all these responses is actually really helpful though. Sounds like this is a widespread problem from the system maintenance glitch. I'm going to try that Claimyr service that a few people mentioned, and maybe contact my state rep's office as backup. Really appreciate everyone sharing their experiences and solutions here. It's frustrating enough dealing with TWC without feeling like you're the only one going through this nightmare!

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Zara Mirza

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I'm so sorry you're going through this too! It's honestly reassuring to know I'm not alone in this mess. I've been reading through all these suggestions and I think I'm going to try the Claimyr service first thing tomorrow morning. The fact that multiple people here have had success with it gives me hope. If that doesn't work, I'll definitely reach out to my state representative's office - I had no idea that was even an option! Thank you for taking the time to read through all the responses and share your plan. Hopefully we'll both get this resolved soon. Please update us if the Claimyr service works for you!

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Freya Thomsen

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When I was on unemploymnt last yr they would always pay me on Tuesdays after i did my request on Sunday. sometimes it took til Wednesday if there was a holiday. Hope that helps!

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Thanks! It's helpful to know when to expect the deposit. I'll keep an eye on my account Tuesday/Wednesday after I submit my first request.

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Just wanted to add that you should also check if your employer contested your claim - that can delay or reduce payments. In my case, my former employer initially contested saying I was fired for misconduct (which wasn't true), and it held up my benefits for almost a month while TWC investigated. Eventually they ruled in my favor, but it was stressful not knowing when I'd get paid. If there's any dispute, you'll see it in your correspondence section on the TWC website. Fingers crossed yours goes smoothly!

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Ryan Andre

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Thanks for bringing that up! I hadn't even thought about the possibility of my employer contesting the claim. I was laid off due to company downsizing, so hopefully there won't be any issues, but I'll definitely keep an eye on the correspondence section just in case. A month delay sounds incredibly stressful when you're already dealing with job loss!

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Olivia Evans

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Ugh, bureaucracy at its finest 🙄 Hang in there OP, we're all in the same boat

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Daryl Bright

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I went through something similar a few months ago! The key thing that helped me was getting a letter from my local transit authority confirming I had access to public transportation, plus I got my mechanic to write a simple note saying my car was in working condition. Also, don't forget that rideshare services like Uber/Lyft count as transportation too - you can screenshot the apps on your phone as proof you have access. The appeal process can be slow but stick with it - most of these initial denials get overturned if you provide proper documentation. You've got this! 💪

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Dmitry Popov

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update?? did u get this fixed? im dealing with something similar now 😩

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NebulaKnight

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Yes! Finally got through to someone using that Claimyr service someone mentioned above. The agent confirmed it was a system error from their recent update. My determination letter is back in my documents and the claim is showing approved again. The overpayment was completely erroneous - they had somehow merged part of another person's claim with mine. All fixed now, but it took about a week to get it all sorted out.

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Beth Ford

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Glad to hear you got it resolved! This is exactly why I always tell people to document everything and keep pushing when they know something's wrong. The fact that they merged part of another person's claim with yours is concerning but unfortunately not that uncommon with their system updates. For anyone else dealing with similar issues - NebulaKnight's experience shows that persistence pays off. Don't let them tell you to "just wait and see" when you know there's an error. System glitches like this can snowball into bigger problems if you don't address them quickly. Also want to emphasize what others mentioned about contacting your state representative if you can't get through normal channels. Their offices deal with TWC issues regularly and know exactly who to contact to escalate problems.

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I'm in a similar boat with a Covid overpayment notice, though mine is smaller at around $2,800. Reading through all these responses has been both terrifying and helpful at the same time! @NeonNomad - definitely don't ignore this. I made the mistake of putting off dealing with mine for a couple months and the stress just kept building. Finally called TWC last week using that Claimyr service someone mentioned and got through pretty quickly. The rep I spoke with was actually more understanding than I expected. She explained that they're seeing tons of these Covid-era overpayment cases and many are getting resolved through payment plans or waivers. She said the key is to be proactive and contact them before they escalate to collections. For what it's worth, my overpayment was also classified as non-fraud (just reporting confusion during the transition back to work), and they offered me a $35/month payment plan on the spot. Still not ideal, but way better than a lump sum or wage garnishment. The hardship waiver route sounds promising too based on what others are saying. I'm going to try that next since my financial situation has actually gotten worse since Covid, not better. Hang in there - sounds like there are definitely options if you act quickly!

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Ethan Clark

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@Ivanna St. Pierre Thanks for sharing your experience! It s really'reassuring to hear that the TWC rep was understanding about these Covid overpayment situations. I was worried they d just'be completely inflexible. A $35/month payment plan sounds so much more manageable than trying to come up with thousands all at once. I m definitely'going to try calling them this week - probably using that Claimyr service since everyone seems to have good luck getting through with it. Did you have to provide any documentation right away when you called, or was setting up the payment plan pretty straightforward? Really appreciate everyone sharing their experiences here. Makes me feel less alone in dealing with this mess!

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Paolo Marino

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I'm dealing with the exact same situation right now - got hit with a $3,400 Covid overpayment notice from TWC about two weeks ago. Like you, it was from reporting confusion when I went back to part-time work in 2021. The whole system was such a mess back then and I genuinely thought I was reporting everything correctly. After reading through all these responses, I called TWC yesterday using that Claimyr service and actually got through to someone. The rep told me that since mine is classified as non-fraud overpayment, I have several options including appealing, requesting a hardship waiver, or setting up a payment plan. She also mentioned something important - if you can show that the overpayment was due to TWC's own unclear instructions or system issues during Covid (which honestly, their reporting system was confusing as hell), that can help with appeals or waiver requests. I'm planning to file for both an appeal and a hardship waiver just to cover all my bases. The worst they can say is no, right? But definitely don't wait - I was stressed about this for weeks before finally taking action, and I wish I had called sooner. You're not alone in this! Seems like thousands of people are dealing with these Covid overpayment notices. The system failed us during the pandemic and now we're all paying for it.

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Sean Flanagan

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@Paolo Marino You re'absolutely right about the system being confusing during Covid! I remember trying to figure out the reporting requirements and getting different answers every time I called. It s'frustrating that we re'being penalized for their unclear guidance. That s'a smart strategy to file both an appeal and hardship waiver at the same time. I hadn t'thought about mentioning how confusing their system was as part of the appeal - that s'actually a really good point since I have screenshots of some of the contradictory information on their website from back then. Thanks for the encouragement. It really does help knowing so many people are going through the same thing. I m'going to call them today and get this process started instead of losing more sleep over it.

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