TWC called asking for ID proof after verification - will they take back my benefits?

don't panic yet. they do random verification checks sometimes. happened to me too last month

This is actually pretty common with TWC right now. There's been a lot of fraud lately, so they're doing additional verification checks even after ID.me. If they said they'll contact you if needed, they're probably just reviewing your claim and making notes. They typically only ask for repayment if they determine there was actual fraud or a disqualifying factor. Did they mention what specific documents they might need? Sometimes they want additional proof beyond what ID.me collects.

THEY DID THIS TO ME TOO!!! Called after I already verified then FROZE my payments for 6 WEEKS while they "investigated" even though I sent everything they asked for!!! The TWC system is BROKEN!!!!

This is part of TWC's stepped-up fraud prevention measures. What typically happens is that your claim gets flagged for a secondary review, which includes a verification call. The phrase "we'll contact you if needed" usually means everything looks okay on their initial review, but they're leaving the door open for additional documentation if something doesn't match up in their system. In most cases, if you've legitimately verified through ID.me and all your information is accurate, you won't hear from them again about this specific issue. They won't take back money they've already sent unless they determine there's an actual eligibility problem with your claim. If you're concerned, log into your TWC account and check for any correspondence or tasks in your inbox. That's where they'll notify you if they need something else from you.

if ur worried u can always try calling them back to confirm everything is ok

I had exactly this issue last month! TWC has been randomly selecting claims for additional ID verification even after the ID.me process. When they told me they'd "contact me if needed," I never heard from them again and my payments continued normally. If you're still worried and can't get through on the phone, try Claimyr.com. It helped me connect with a TWC agent in about 20 minutes when I couldn't get through for days on my own. They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh It was worth it for the peace of mind to confirm everything was fine with my claim.

When I got a similar call, I just uploaded copies of my ID, social security card, and birth certificate to my TWC portal just to be safe. Never heard anything else about it and my payments kept coming. Don't stress too much, they're just being extra careful these days.

Yes, you can proactively upload documents to your TWC portal. Go to the main dashboard, click on "Unemployment Benefits Services," then look for the "Submission of Work Search and Other Items" section. There should be an option for document upload. Just to clarify one thing - when TWC says they'll "contact you if needed," it typically means your current documentation looks sufficient, but they're keeping the option open. Most people never get a follow-up call if everything checks out in their system review.

Smart move uploading those documents proactively! That's exactly what I would recommend. I went through something similar a few months ago - got the verification call even after completing ID.me, uploaded my documents just like you did, and never heard another word about it. One thing that helped ease my anxiety was setting up text notifications in my TWC portal so I'd get immediate alerts if they needed anything else. You can find that under account settings. That way you're not constantly checking your account wondering if something new came up. Sounds like you handled this perfectly though. The fact that you don't have any pending tasks in your portal and your payments are still processing is a really good sign that everything is fine with your claim.

I've been through this exact situation twice now with TWC! The first time I panicked just like you, but it turned out to be completely routine. They're doing these secondary verification calls on a lot of claims right now, even after ID.me verification is complete. The key phrase "we'll contact you if needed" is actually good news - it means they're not seeing any red flags that require immediate action. In my experience, about 80% of people who get this call never hear back about it. Since you've already uploaded your documents proactively, you're in great shape. Just keep an eye on your payment schedule and your TWC inbox. If your payments continue processing normally over the next week or two, you can pretty much consider this matter closed. The fact that they didn't ask for specific documents during the call suggests they're just doing their due diligence, not investigating a problem.