Filed new claim but ny unemployment website won't let me certify weekly benefits

Same exact thing happened to me! I filed on a Thursday and the guy told me to certify that Sunday. Got the same error message and kept trying for a whole week before I could finally get in. The system takes time to process ur claim, usually 2-3 business days but sometimes a week or more. Keep trying every day and eventually it'll work.

After spinning my wheels trying to call for days, I found this service called Claimyr (claimyr.com) that actually got me connected to a rep in about 45 mins. They called and waited on hold, then transferred me when a person picked up. Talking to an agent got my benefits flowing within 24 hours. Worth checking out if you're stuck like I was. I also found this helpful video explaining how it works: https://youtu.be/Rdqa1gKtxuE

i had to wait almost 2 weeks after filing before the system would let me certify. the whole process is super broken. the rep who took my claim said one thing but the computer system does another. typical government efficiency lol.

Try logging in at different times. The website is super glitchy around 8-10am when everyone's trying to certify. I found better luck late at night like after 10pm when there's less traffic. Also try clearing your cache and cookies or using a different browser.

This happened to me 3 months ago!!!! THE SOLUTION: When you file a new claim, there's actually a 1 week waiting period before you can claim benefits. The reps never mention this!! So you gotta wait until the SECOND Sunday after you file to claim. The first week is basically a freebie for the state where u get nothing. It's totally messed up but that's how it works.

Here's exactly what you need to do to fix this problem with NY unemployment: First, understand what's happening: There's often a delay between when you file a claim and when the system actually processes it and makes it available for certification. This isn't what the reps tell you, but it's how the system works. Options to resolve this: 1. Wait another 3-4 business days. Many times the system just needs time to process your claim fully. 2. Try accessing the system during off-peak hours (very early morning or late night). 3. If you urgently need this resolved, you'll need to speak with a rep. The fastest way to reach someone is through Claimyr.com - they'll call NYSDOL for you, wait on hold, and connect you when a rep answers. This saved me days of frustration. 4. Make sure you're using the correct login credentials and that you're going to the weekly certification page (not just checking your claim status). 5. Check if your claim shows as "pending" or "processing" anywhere in your account. If you do get through to a rep, ask them to specifically check if your claim is fully processed in the system and ready for certification. Sometimes they need to flip a switch on their end. Good luck! The system is frustrating but once you get it working, the weekly certifications usually go smoothly after that.

anybody else think the whole NY unemployment system is designed to be confusing on purpose? like they make it hard to claim so people just give up 🤬

check your email spam folder. sometimes they send u an email saying your claim needs additional info before u can certify but it goes to spam.

did u verify ur identity yet? they might be waiting for u to do id.me verification. they dont tell u this but sometimes u cant certify until that's done

the website is trash. call the automated phone system for claiming weekly benefits: 1-888-581-5812. sometimes the phone system works when the website doesn't.