New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

just file online its not that complicated, i did mine in like 10 minutes and got approved

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Mei Lin

Did you have any issues with the part-time work complicating things? I'm worried they'll reject it because I'm currently employed.

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@Mei Lin I was in a similar spot - working part-time while collecting partial benefits. The online application actually has a specific section where you report your part-time earnings, so they expect it. As long as you re'honest about your current work situation and your previous full-time job loss, you should be fine. The system is designed to handle underemployment cases like yours.

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I went through this exact situation about 6 months ago when I got laid off from my marketing job and had to take a part-time gig at a coffee shop. The NYS Department of Labor was actually really helpful once I got through the initial application process. One thing I wish someone had told me earlier - make sure you keep detailed records of ALL your part-time earnings and hours worked each week. They'll ask for this information when you file your weekly claims, and having everything organized made the process so much smoother. Also, don't be discouraged if your first payment takes a bit longer than expected - mine took about 3 weeks, but the back pay covered everything once it came through. You definitely qualify for partial benefits given your situation!

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@Malik Robinson This is super helpful advice! I m'definitely going to start keeping better records of my hours and earnings. Did you have to provide any specific documentation from your previous full-time job when you applied, or was the basic separation info enough? I m'trying to get all my paperwork together before I file.

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just remember you have to do the weekly claims every week even if its the same info over and over. miss one week and they make you start all over again its ridiculous

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Actually, you can file a late weekly claim for missed weeks, but it's better to stay on schedule to avoid any delays in payments.

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One thing to keep in mind is that your unemployment benefits may be subject to federal taxes, and you can choose to have 10% withheld automatically when you set up your claim. This might be worth doing if you don't want to deal with a big tax bill next year. Also, the $425/week you'd get is decent but definitely budget tight - I'd recommend applying to jobs aggressively since the benefits only last 26 weeks maximum in NY.

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Good advice on the tax withholding! I didn't even think about that. 26 weeks isn't very long when you think about it - that's only about 6 months to find something. Definitely need to start applying right away and not get too comfortable with the benefits.

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I had the same frustrating experience with the my.ny.gov system showing inconsistent information! What finally worked for me was clearing my browser cache and cookies before logging in, then checking the "Weekly Claim History" section instead of just the main dashboard. That section tends to be more reliable and shows the actual processing dates. Also, if you're still not seeing your payment after resolving the job search verification issue, try logging out completely and back in - sometimes the system doesn't refresh properly when you're continuously logged in. The whole system definitely needs an overhaul, but these workarounds helped me track my payments more accurately.

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This is really helpful advice about clearing browser cache and checking the Weekly Claim History section! I've been having similar issues with the system not updating properly. Just tried your suggestion about logging out completely and back in, and now I can see my payment status more clearly. The my.ny.gov system really does seem to have refresh issues when you stay logged in for too long. Thanks for sharing these workarounds!

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I've been dealing with similar payment status confusion on my.ny.gov for months now! One thing that really helped me was setting up text notifications through the DOL system - you can enable them in your account settings under "Communication Preferences." They'll send you updates when your claim is processed or if there are any issues. It's not perfect but at least you get notified instead of constantly checking the website. Also, I learned that payments typically get released between 2-4 AM on Wednesday mornings, so if you don't see it by Thursday, that's when you know something is definitely wrong and need to call.

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This is really useful information about setting up text notifications! I didn't even know that was an option. Just went into my account settings and enabled the communication preferences - hopefully that will save me from obsessively checking the website every few hours. The timing info about payments being released between 2-4 AM on Wednesdays is also super helpful to know. I've been checking randomly throughout the day but now I know when to actually expect updates. Thanks for sharing these tips!

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The whole base period thing is so confusing!!! I wish they would just look at your last year of work and be done with it. Why does it have to be these weird quarter calculations that nobody understands?

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I know it seems complicated but the quarter system is actually designed to be fair - it ensures that seasonal workers and people with varying schedules can still qualify based on their recent work patterns.

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The quarter system can definitely be confusing at first! One thing that helped me understand it better is that they use completed quarters, so if you're filing your claim in the middle of a quarter, that current quarter won't count toward your base period. Also, @Cameron Black, regarding your specific situation - since you worked consistently for 8 months in 2024, you should easily meet both the total earnings requirement ($2,600) and the high quarter requirement ($1,300) that @Ruby Garcia mentioned. The key is having that recent work attachment, which it sounds like you definitely have.

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This is super helpful explanation! I'm also dealing with the unemployment process right now and the completed quarters thing tripped me up too. So just to make sure I understand - if I file my claim in February 2025, they'd look at my wages from October 2023 through September 2024, and wouldn't include anything from October 2024 onward since those quarters aren't "completed" yet when I file? That seems like it could really hurt people who lost their job recently but had good earnings in more recent months.

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just keep in mind your weekly benefit amount is based on your previous earnings, and there's usually a one week waiting period before your first payment. so don't panic if you don't see money immediately after filing your first claim.

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One thing to add - make sure you understand the difference between your "weekly benefit rate" and your total benefit amount. Your weekly rate is what you get each week (usually around 50% of your average weekly wage), but you have a maximum total amount you can receive over the entire benefit year. In NY it's typically 26 times your weekly rate. Also, if you do any part-time work while collecting, you need to report those earnings when you file your weekly claim - they might reduce your benefit for that week but you won't lose eligibility completely. The system is pretty good at catching unreported work so always be honest about any income.

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This is really helpful info about the weekly vs total benefit amounts! @Mei Wong When you mention reporting part-time work, do you know if there s'a minimum threshold? Like if I pick up just a few hours of gig work or a one-day temp job, does that still need to be reported even if it s'like $50?

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