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Another thing to watch out for - make sure you're certifying for benefits on the right days. In NY you can usually certify starting Sunday for the previous week, and you have until the following Saturday to do it. If you miss your certification window, you could delay your payments even more. I learned this the hard way when I forgot to certify one week and had to wait an extra week to get back on track. Set a reminder on your phone!
This is really helpful advice! I had no idea about the certification window timing. So just to clarify - I can start certifying on Sunday for the week that just ended, and I have until the following Saturday to complete it? I want to make sure I don't mess this up since it sounds like missing even one week can cause delays.
Just went through this myself a few months ago. The waiting period is real - it's basically NYS making you wait one full week before any payments start. But here's what helped me: download the NY.gov mobile app if you haven't already. It makes the weekly certifications way easier and you can check your payment status faster than the website. Also, if your monetary determination is complete, that's actually a good sign - means they've calculated your benefit amount. You should be able to see your weekly benefit amount in your account even if no payment date is showing yet. Hang in there, the first payment is always the most stressful to wait for!
Hey! I'm dealing with the exact same thing right now - filed 3 weeks ago and still waiting on my first payment after the waiting week. Been certifying religiously every Sunday but nothing yet. Really stressing about bills piling up. Has anyone had luck calling the main number or is it still impossible to get through? Might have to try that claimyr thing people are mentioning...
@Andre Dupont I m'in almost the exact same situation! Filed about 2.5 weeks ago and just finished my waiting week. The anxiety about bills is real 😰 From what everyone s'saying here, it sounds like 2-4 weeks is normal but definitely try calling if you hit the 3 week mark. The claimyr service seems to be getting good reviews from people here - might be worth the $20 just for peace of mind. Keep certifying though, that s'the most important thing!
Just went through this same situation last month! For me, the first payment came exactly 3 weeks after completing my waiting week. The key thing is to make sure you're logging into your account and checking for any "action items" or document requests - sometimes they need additional verification and won't tell you unless you check. Also double-check that your direct deposit info is correct in your profile. Once mine started, I got all the backpay in one lump sum which was actually pretty nice. Hang in there, the wait is nerve-wracking but it does come through!
@Isla Fischer This is super helpful! I didn t'even think to check for action items in my account - just been focusing on the weekly certifications. Going to log in right now and see if there s'anything I missed. The direct deposit tip is good too, would hate for that to be the holdup. Really appreciate you sharing your timeline, gives me hope that I m'probably close since I m'right around that 3 week mark now 🤞
The whole system is honestly a nightmare to navigate. Between the confusing website, impossible phone lines, and constant delays, it's like they don't want you to get benefits. But unfortunately it's the only safety net we have. Just be prepared for lots of frustration and bureaucratic nonsense.
so true, took me forever to figure out the weekly claim thing
One thing that really helped me when I first applied was gathering all my documents beforehand. Make sure you have your driver's license or state ID, Social Security card, and detailed employment info for every job in the last 18 months - employer names, addresses, phone numbers, dates of employment, and reason you left each job. Also have your bank account info ready for direct deposit setup. The application process goes much smoother when you're not scrambling to find paperwork halfway through.
Check your bank account again - sometimes the deposit comes through with a weird description that doesn't obviously look like unemployment. Mine showed up as 'NYS DOL UI BENEFIT' or something like that and I almost missed it.
I went through this same issue about 6 months ago. After my claims showed approved for almost 3 weeks with no payment, I finally got through to someone at NYS DOL who told me there was an "identity verification hold" that wasn't showing up anywhere in my online account. They had to manually release it. The frustrating part is there's no notification when these backend holds happen - your claim just sits in limbo while everything looks normal on your end. Try calling first thing Monday morning at exactly 8am, that's when I had the most luck getting through.
Ruby Knight
Just to add my 2 cents - I got my first payment exactly 5 business days after my first weekly certification was processed. Every week after that it was like clockwork, same day each week. Hang in there!
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Freya Pedersen
I'm going through something similar right now - applied 10 days ago and still waiting for my first payment even though my claim shows approved. From what I've read on the NYS DOL website, first payments can take anywhere from 1-2 weeks after your initial certification is processed, especially if there's any backlog in their system. Have you tried calling the customer service line? I know it's hard to get through but sometimes they can give you a more specific timeline for when to expect your payment.
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