New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

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Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

anybody else notice how the website is always "under maintenance" when u need it most? 🤡

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fr fr its like they doing it on purpose 😭

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pro tip: try accessing it super early in the morning. way less issues

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Jamal Wilson

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Hey everyone! New to this community but dealing with the same issue. Applied back in March and got that "claim can be paid" text about 10 days ago. Still waiting on my first payment and honestly getting pretty anxious about it. Reading through all your experiences is really helpful - sounds like 3-4 weeks is pretty normal after getting that text? Going to keep certifying weekly like you all suggested and maybe try that claimyr service if nothing happens by next week. Thanks for sharing your stories, makes me feel less alone in this process! 🤞

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Ruby Knight

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Just to add my 2 cents - I got my first payment exactly 5 business days after my first weekly certification was processed. Every week after that it was like clockwork, same day each week. Hang in there!

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I'm going through something similar right now - applied 10 days ago and still waiting for my first payment even though my claim shows approved. From what I've read on the NYS DOL website, first payments can take anywhere from 1-2 weeks after your initial certification is processed, especially if there's any backlog in their system. Have you tried calling the customer service line? I know it's hard to get through but sometimes they can give you a more specific timeline for when to expect your payment.

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Amara Oluwaseyi

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Another thing to watch out for - make sure you're certifying for benefits on the right days. In NY you can usually certify starting Sunday for the previous week, and you have until the following Saturday to do it. If you miss your certification window, you could delay your payments even more. I learned this the hard way when I forgot to certify one week and had to wait an extra week to get back on track. Set a reminder on your phone!

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Just went through this myself a few months ago. The waiting period is real - it's basically NYS making you wait one full week before any payments start. But here's what helped me: download the NY.gov mobile app if you haven't already. It makes the weekly certifications way easier and you can check your payment status faster than the website. Also, if your monetary determination is complete, that's actually a good sign - means they've calculated your benefit amount. You should be able to see your weekly benefit amount in your account even if no payment date is showing yet. Hang in there, the first payment is always the most stressful to wait for!

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Andre Moreau

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did u get the email saying ur claim was approved? if not might wanna call them asap

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Zara Mirza

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yeah got the approval email right after filing

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Andre Dupont

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Hey! I'm dealing with the exact same thing right now - filed 3 weeks ago and still waiting on my first payment after the waiting week. Been certifying religiously every Sunday but nothing yet. Really stressing about bills piling up. Has anyone had luck calling the main number or is it still impossible to get through? Might have to try that claimyr thing people are mentioning...

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@Andre Dupont I m'in almost the exact same situation! Filed about 2.5 weeks ago and just finished my waiting week. The anxiety about bills is real 😰 From what everyone s'saying here, it sounds like 2-4 weeks is normal but definitely try calling if you hit the 3 week mark. The claimyr service seems to be getting good reviews from people here - might be worth the $20 just for peace of mind. Keep certifying though, that s'the most important thing!

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Carmen Lopez

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The whole system is honestly a nightmare to navigate. Between the confusing website, impossible phone lines, and constant delays, it's like they don't want you to get benefits. But unfortunately it's the only safety net we have. Just be prepared for lots of frustration and bureaucratic nonsense.

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Yuki Ito

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so true, took me forever to figure out the weekly claim thing

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Kaiya Rivera

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One thing that really helped me when I first applied was gathering all my documents beforehand. Make sure you have your driver's license or state ID, Social Security card, and detailed employment info for every job in the last 18 months - employer names, addresses, phone numbers, dates of employment, and reason you left each job. Also have your bank account info ready for direct deposit setup. The application process goes much smoother when you're not scrambling to find paperwork halfway through.

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