Same thing happened to me last month! Turns out there was some kind of identity verification hold that didn't show up anywhere obvious on my account. Took calling NYS Department of Labor to find out what was going on.

If your payment history shows 'issued' but you haven't received it, there might be a bank routing issue or your claim could be flagged for review. Sometimes NYS Department of Labor does random audits that freeze payments temporarily. You'll need to speak with someone to get the real story.

The unemployment system in this state is completely broken. I've been dealing with NYS Department of Labor for months on different issues and they're understaffed and overwhelmed. Six weeks for a simple layoff claim is ridiculous but unfortunately becoming the norm. Just keep filing your weekly claims and document everything in case you need to appeal later.

I'm going through the exact same thing right now! Filed in mid-November and still stuck in pending adjudication. What's really frustrating is how little information they give you about what's actually happening or when you might hear back. I've been keeping detailed records of all my weekly certifications and any correspondence, just in case there are issues later. Have you tried reaching out to your local career center? Sometimes they can provide updates or at least help you understand what stage your claim is in. Hang in there - I know how stressful it is when bills are piling up and you're just waiting in limbo.

ugh the whole system is so confusing why cant they just make it simple and pay people right away when they lose their job

If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your application, I had success using Claimyr (claimyr.com). They have a service that helps you get connected to an actual agent without waiting on hold forever. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I had questions about my claim status.

Just wanted to update everyone - I followed the advice here and submitted my reconsideration request with all the properly labeled documentation. I also checked the box for the alternate base period since I had higher wages in my most recent quarters. I tried calling for a few days with no luck, then used that Claimyr service someone mentioned above. Got through to an agent who confirmed they received my reconsideration request and said I should have an answer within 7-10 business days. They also noted that one of my employers hadn't reported my wages correctly, which was likely the source of the calculation error. Thank you to everyone who provided actual helpful information! I'll update again when I get the final determination.

This thread is exactly what this community should be about! I've been lurking here for months seeing the same confusion over and over. Reading through all these responses, it's clear that having knowledgeable people like Laura Lopez and Brianna Muhammad makes a huge difference. For anyone else dealing with benefit calculation issues, here's what I learned from my own experience last year: Don't assume the first calculation is correct, especially if you had multiple jobs or recent pay changes. The reconsideration process really does work if you have your documentation in order. One thing I'd add - if you're self-employed or had 1099 income during your base period, make sure those earnings are included too. A lot of people forget about contractor work when gathering their wage documentation. Really hoping Debra gets a positive outcome on her reconsideration. Keep us posted!

UPDATE: I finally got through to someone using that Claimyr service! The agent confirmed there was a hold on my account due to the address change. She verified my identity and released the payment. She said it should be in my account within 1-2 business days. Such a relief! She also mentioned this happens pretty frequently with address changes and that I should always call immediately if my payment is even one day late in the future. Thanks everyone for your help!

This thread is super helpful! I'm bookmarking it because I'm planning to move next month and had no idea that changing my address would delay payments. Thanks to everyone who shared their experiences - now I know to call immediately if there's any delay and to make the address change early in my certification week to avoid issues.