New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wednesday mornings for me, like clockwork. Been on unemployment for 3 months now and it's always Wednesday around 6am if I file Sunday night. Your bank might be different though.

0 coins

I'm new to the unemployment system and just filed my first claim last week. Reading through these responses is really helpful! One thing I'm wondering - do you get any kind of notification when the payment is actually sent, or do you just have to keep checking your bank account? Also, is there a specific time of day when NYS Department of Labor usually releases payments, or does it vary? Thanks for sharing your experiences everyone!

0 coins

Ava Kim

ugh the whole unemployment tax system is so confusing for small businesses. between federal and NYS Department of Labor requirements its like they want us to fail. why cant they just make it simple??

0 coins

I feel you! The paperwork alone is overwhelming. But once you get into a routine with the quarterly calculations it becomes more manageable.

0 coins

As someone who went through this process recently, I'd recommend getting your NYS Department of Labor employer registration done ASAP if you haven't already. You'll need to register within 20 days of becoming liable for unemployment insurance. For the tax calculations, keep detailed records of your quarterly wages paid - you'll need this for both federal (FUTA at 6% on first $7,000 per employee annually, reduced to 0.6% if you pay state taxes timely) and NYS state unemployment taxes. The NYS Department of Labor will assign you a tax rate based on your industry initially, then adjust it based on your claims experience over time.

0 coins

Hey @GalaxyGuardian, I went through the exact same thing last month. The $0.00 balance is usually because they're waiting on wage verification from your employer or need you to submit additional documents. A few things that helped me: - Log into your account and check the "Messages" section - sometimes they request docs there - Make sure you uploaded your most recent pay stubs if you haven't already - Keep filing weekly no matter what (this is key!) I know it's frustrating but once they process everything, you'll get all the back payments. Took about 6 weeks total for me but got a nice lump sum when it finally went through. Hang in there! 💪

0 coins

@Esteban Tate thanks for the detailed breakdown! Just checked my messages section and found a request for additional wage docs that I totally missed. You re'a lifesaver! 🙏

0 coins

I'm dealing with the exact same issue right now - filed 3 weeks ago and still showing $0.00. Really appreciate everyone sharing their experiences here! @Esteban Tate your advice about checking the Messages section is super helpful, gonna do that right now. It's so frustrating not being able to get through on the phone but sounds like persistence is key. At least knowing I'm not alone in this makes me feel a bit better 😅

0 coins

@Esmeralda Gómez you re'definitely not alone! I m'on week 5 of the same thing. The messages section tip from @Esteban Tate is gold - I found stuff in there I never got email notifications for. Also try calling right at 8am when they open, sometimes you can get through faster then. We got this! 💪

0 coins

ugh this brings back memories of my own unemployment nightmare last year. took forever to get approved and then they said I was overpaid and wanted money back! the whole system is just broken. hang in there OP

0 coins

I'm dealing with a similar situation - been waiting 8 weeks for adjudication after being laid off from my job of 5 years. What's frustrating is the lack of transparency about what's actually happening with your claim. They just say "pending" with no timeline or explanation. I've tried calling dozens of times but can never get through. Has anyone had success with contacting their local assembly member or senator's office? I heard they sometimes have staff who can help navigate NYS Department of Labor issues.

0 coins

Yes, contacting your assembly member or senator's office can actually be really helpful! I did this when I was stuck in limbo for 14 weeks last year. Their constituent services staff know how to escalate cases within NYS Department of Labor and can often get a real person to look at your file. You'll need to provide them with your claim details and they'll reach out on your behalf. It's definitely worth trying since the normal phone lines are basically useless. Just be prepared to wait a few days for them to get back to you, but it's way better than the black hole of regular customer service.

0 coins

also make sure you understand the difference between your weekly benefit amount and your maximum benefit amount, those are two totally different things that confuse everyone

0 coins

Just to add to what others have said - your $320 weekly benefit amount is indeed the gross amount before taxes. If you opted for federal tax withholding (which is 10%), you'd receive $288 per week. New York state doesn't have income tax on unemployment benefits, so you only need to worry about federal taxes. Also keep in mind that this $320 is what you get for a full week of unemployment - if you work any hours during a week, NYS Department of Labor has a partial benefit formula that will reduce your payment based on your earnings that week.

0 coins

This is super helpful, thank you! I didn't realize New York doesn't tax unemployment benefits at the state level. So if I understand correctly, the only tax I need to worry about is the optional 10% federal withholding? And just to confirm - if I work a few hours one week, they'll calculate how much to reduce my $320 based on what I earned that week, right? I want to make sure I report any work correctly so I don't run into issues later.

0 coins

Prev1...426427428429430...1378Next