New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ethan Taylor

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I'm going through the exact same thing right now - filed in mid-December and been in adjudication for 4 weeks. It's so stressful not knowing what's happening or when it might resolve. Have you received any correspondence from NYSDOL explaining what specifically they're reviewing? I got one generic letter saying they need to verify my employment separation but nothing since then. Really hoping both our cases move forward soon!

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Monique Byrd

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I'm in almost the exact same boat! Filed early December and it's been 5 weeks in adjudication for me. I got a similar generic letter about verifying my employment separation but nothing else since. The waiting is killing me - I keep checking the portal hoping something has changed. At least we're not alone in this! Fingers crossed both our cases get resolved soon. Have you tried any of the suggestions mentioned above like Claimyr to get through to someone?

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I'm dealing with this too and it's incredibly stressful! Filed in late November and I've been in adjudication for 6 weeks now. From what I've learned talking to others and researching online, reduced hours situations like yours can definitely trigger adjudication because they need to verify it qualifies as "good cause" for leaving. The frustrating part is the complete lack of communication - you'd think they could at least give us a timeline or status update. I've been keeping detailed records of all my job search activities and weekly certifications just in case they ask for them later. Stay strong and keep filing those weekly claims - from everything I've read, the back pay makes it worth the wait once it finally goes through.

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This is such helpful context - thank you for sharing! 6 weeks is even longer than what I'm dealing with, so it gives me some perspective. The lack of communication really is the worst part. It's good to know that reduced hours situations like mine commonly trigger these reviews. I've been keeping records too, but I should probably be more systematic about documenting my job search activities. Did you ever get any additional correspondence after that initial letter, or has it been radio silence the whole time?

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Ravi Kapoor

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I went through this same situation a few months ago - 6 weeks in adjudication hell. What helped me was documenting everything: screenshots of my claim status, dates I called, any emails or messages. When I finally got through to someone, having all that info ready made the conversation much more productive. Also try calling right at 8am when they open - that's when I had the most luck getting through. The adjudication process is frustrating but most claims do eventually get approved if you were legitimately unemployed through no fault of your own.

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That's really helpful advice about documenting everything and calling at 8am! I've been calling randomly throughout the day with no luck. Quick question - when you finally got through, were they able to tell you specifically what was causing the delay in your case? I'm wondering if there's something specific they're waiting on that I should know about.

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I'm going through the exact same thing right now - 4 weeks in adjudication and it's incredibly stressful not knowing what's happening. From what I've researched, the most common reasons for adjudication delays are: 1) They're verifying your employment history with previous employers, 2) Your separation reason needs additional review (like if you quit vs were laid off), or 3) There's a discrepancy in your application that needs clarification. The frustrating part is they don't tell you which one it is. I've been keeping a log of all my call attempts and plan to try the 8am strategy mentioned above. Has anyone had success with contacting their local career center instead of the main DOL number?

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Eleanor Foster

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I'm having the exact SAME issue!!! Been trying to get through for weeks. Let me know if you figure anything out. I've been submitting and resubmitting docs for 2 months now. 😡

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Yara Nassar

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I went through this exact nightmare 3 months ago! Here's what finally worked for me after weeks of frustration: **Required docs that got me approved:** - Last 4 paystubs before termination - Termination/layoff letter (this is CRUCIAL - without it they'll keep asking for more) - Previous year's W-2 - Bank statements showing your regular pay deposits that stopped **Pro tips:** - Upload everything as PDFs, not photos - Make sure all text is clearly readable - Submit MORE rather than less - I included my offer letter and first paystub too just to show employment history Like others mentioned, I finally got through using Claimyr after wasting literally hours on hold. The agent I spoke with was super helpful and told me exactly what was missing from my case. Worth every penny to avoid the phone hell. Also definitely screenshot everything when you upload - their system has "technical issues" that mysteriously lose documents right when you need them most. Don't give up! The system sucks but once you get the right docs in, it moves pretty quickly. Hang in there! 💪

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This is exactly what I needed to see! Thank you so much for breaking it down step by step. I've been spinning my wheels for weeks not knowing what they actually want. Going to gather all these docs and try the Claimyr service too - sounds like it's worth it to finally talk to a real person. Really appreciate you taking the time to share what worked!

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Samantha Hall

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Same boat here! Filed two weeks ago and still waiting for my first payment. The whole system is a mess but at least we're all suffering together lol. Good luck with your claim!

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Amara Nnamani

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One more tip - when you file online, try to do it early in the morning or late at night when fewer people are using the system. The website tends to be more stable during off-peak hours. Also, don't panic if you make a small mistake on dates or details - you can usually correct minor errors later. The most important thing is to get your claim started as soon as possible. Take screenshots of each page as you go through the process in case you need to reference something later!

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Great advice about the off-peak hours! I just tried logging into the ny.gov site and it's already running pretty slow this morning. Taking screenshots is really smart too - I learned that lesson the hard way when I had to start over on a different government form last year because the page crashed. Quick question - do you know if there's a specific time limit for how long after losing your job you can still file? I'm worried I might be cutting it close since I was laid off yesterday.

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I just switched to direct deposit last month and can confirm what others are saying - you don't need to give your credit union any special bank info about NYS DOL. Just log into your my.ny.gov account, go to the payment preferences section, and enter your routing and account numbers. The state treasury handles it all on the backend. My credit union initially asked the same questions but once I explained it was a government ACH transfer, they said that was fine and didn't need any originating bank details.

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PaulineW

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This is exactly what I needed to hear! Thank you so much for sharing your experience. I was getting stressed about what to tell my credit union but knowing that "government ACH transfer" explanation worked for you makes me feel much better. I'll log into my.ny.gov tonight and get this set up.

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Freya Larsen

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Just want to add that if you're having trouble accessing your my.ny.gov account to set up direct deposit, make sure you have your social security number and PIN ready. Sometimes the system locks you out if you enter the wrong info too many times. Also, double-check your bank's routing number - I made a typo the first time and it delayed my setup by another week. The customer service rep told me that most issues with direct deposit setup are due to incorrect routing numbers rather than any problems with the banking system itself.

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