just a heads up - they might ask for proof of your substitute certification and stuff like that during the application process so have all your paperwork ready

I went through this exact situation last year as a substitute teacher in the Rochester area. The application process was actually pretty straightforward once I understood what they needed. You'll definitely want to list all the districts you worked for - I had to provide employer information for 8 different school districts. The wage verification took a few weeks since they had to contact each district separately, but my claim was approved. One thing that helped me was keeping a detailed log of all the sub jobs I applied for during my claim period, including screenshots of online applications and emails. Also, don't forget that you can work part-time while on unemployment - so if you pick up occasional summer tutoring or camp work, just report those earnings when you certify each week.

make sure ur answering all the weekly questions correctly. one wrong answer can mess up the whole payment

Had the exact same thing happen to me last month! The effective days getting deducted but showing $0 is actually normal - it means your claim is being processed but the payment hasn't hit your account yet. Since it's been 3 days since the 12/03 release date, I'd definitely call your bank first thing tomorrow morning like others suggested. Sometimes there's just a delay on their end. Don't stress too much about the benefit year ending - as long as you keep certifying weekly you should be good. The system is just slow sometimes 😅

I've been in the exact same boat since July! What finally worked for me was using the callback feature on their website - you have to dig around to find it, but it's there. You schedule a callback and they actually do call you back, usually within 2-3 business days. It's not perfect but way better than sitting on hold for hours. Also, try calling the technical support line instead of the main claims line - sometimes they can transfer you directly to a claims specialist and the wait times are shorter. Don't give up, the system is broken but there are workarounds! 💪

OMG thank you so much for mentioning the callback feature! I had no idea that existed. I've been literally calling hundreds of times and getting nowhere. Definitely going to try scheduling a callback tomorrow. Also great tip about the technical support line - makes total sense that it would have shorter wait times. You might have just saved my sanity! 🙏

Just wanted to add that if you're having trouble accessing your NY.gov account or forgot your login info, you can also request a duplicate 1099-G by calling NYSDOL at 888-581-5812. I had to do this last year when I couldn't remember my password and the reset wasn't working. They mailed me a paper copy within about a week. Also, keep in mind that if you received benefits from multiple states, you'll need a 1099-G from each state - they don't combine them into one form.

For anyone still looking for their 1099-G, I just want to emphasize that you can also find it through the NY Department of Labor's main website at labor.ny.gov. Go to "Unemployment Insurance Online Services" and then "View and Print Your 1099-G." Sometimes it's easier to navigate from there than through the general NY.gov portal. Also, if you moved during 2024 and your address changed, make sure to update it in your profile - that's a common reason why people don't receive their paper copies in the mail.

something similar happened to my cousin but it was different because she worked in retail and got fired for something completely different but anyway she ended up getting her benefits after like 2 months so you should be fine probably

Ruby, I went through something similar last year. The key thing to remember is that gross misconduct has to be willful and serious - not just a one-time lapse in judgment during a stressful situation with a difficult customer. When you file your claim, make sure to explain the full context of what happened, including how the customer was behaving aggressively toward you. The adjudicator will consider whether your response was proportional to the situation. Even if your language was inappropriate, that alone might not rise to the level of gross misconduct if it was an isolated incident and you were being provoked. Document everything you can remember about the incident and any witnesses who saw the customer's behavior. You've got a good chance of getting your benefits approved.