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the whole system is messed up they should just make it simple but they want people to give up and not get benefits thats why they make it so complicated
Glad to hear you got through and got some answers! That 1.5 hour wait is pretty typical unfortunately. Just wanted to add for anyone else reading this - when you file your new claim, make sure you have all your employer information from the past 18 months ready, not just your most recent job. The system looks at your entire base period to calculate your new benefit amount. Also, if your new claim gets approved for a lower weekly amount than your previous claim, you might be eligible to stay on your old claim through something called a "transitional claim" - definitely ask about that when you call. Hope your payment comes through soon!
This is really helpful info about the transitional claim! I had no idea that was even an option. My new claim got approved but it's about $50/week less than what I was getting before. Do you know if there's a deadline to request the transitional claim or can I still ask about it even though I already started collecting on the new claim? I've only received one payment so far on the new amount.
This thread has been a lifesaver! I'm about 6 weeks into my NY unemployment claim and have been having the exact same confusion. I currently show 76 effective days remaining, which I now understand means I have 19 weeks left (76 ÷ 4 = 19) - not the 10-11 weeks I was calculating based on calendar days! What really gets me is how this isn't explained ANYWHERE in the initial paperwork or orientation materials. I've been stressed for weeks thinking I was running out of benefits way faster than I should be. The effective days system actually makes a lot of sense once you understand it, but they really need to do a better job explaining it upfront. I'm definitely going to start tracking this in a spreadsheet like others have mentioned. Thanks to everyone who took the time to explain this so clearly - you've probably saved a lot of people from unnecessary panic attacks over their benefit calculations!
This thread has been amazing! I'm so glad I'm not the only one who was confused by this system. I'm currently at 88 effective days remaining, which means I have 22 weeks left (88 ÷ 4 = 22). Like everyone else here, I was initially calculating it wrong and thought I was almost out of benefits when I actually have months left. The spreadsheet tracking idea is brilliant - I'm definitely setting one up this weekend. It's wild that such a basic explanation of how their counting system works isn't provided anywhere official. Reading through all these comments has been more helpful than anything on the actual NY DOL website. Thanks to everyone for sharing their experiences and doing the math examples - it makes everything so much clearer!
I'm new to this community and just started my NY unemployment claim last week. Reading through this entire thread has been incredibly helpful! I was having the exact same confusion about the day counting system. I currently have 92 effective days showing on my account, which based on everyone's explanations means I have 23 weeks of benefits left (92 ÷ 4 = 23). I was initially panicking thinking I only had about 13 weeks based on calendar days. What a relief! It's really frustrating that NY DOL doesn't explain this effective days system clearly when you first file. I spent so much time worried that something was wrong with my account. Thank you to everyone who shared their experiences and math examples - this community is incredibly valuable for navigating these confusing systems. I'm definitely going to start tracking my effective days in a spreadsheet now that I understand how it all works!
There's a special place in hell for whoever designed the ny unemployment system. Watching my savings drain away while waiting for them to verify I'm not committing fraud (which THEY should know since THEY have all my employment records) is just *chef's kiss* the perfect American experience.
This whole thread is giving me flashbacks to my own nightmare with NY unemployment. I went through almost the exact same thing - fraud flag for 6 weeks, no payments, couldn't get through on the phone. What finally worked for me was a combination of things: I used one of those callback services (similar to what others mentioned), AND I filed a complaint with the NY State Attorney General's office online. Within 3 days of filing that complaint, someone from DOL called me directly and my account was cleared. I think the AG complaint creates a paper trail they can't ignore. Also, document EVERYTHING - every call, every person you speak to, reference numbers, dates. If this drags on much longer, consider filing for emergency assistance through your county social services. They have programs specifically for people waiting on unemployment. Hang in there - the system is broken but you WILL get your money eventually.
ugh the whole system is so frustrating!!! why does it take so long just to verify basic information?? my old job probably threw the letter in the trash and now im stuck waiting indefinitely
I'm going through the exact same thing right now! Filed 3 weeks ago and it's been in adjudication the whole time. My former employer was terrible with paperwork when I worked there so I doubt they'll respond either. Thanks everyone for the info about continuing to file weekly claims - I had no idea that was so important. @Isabella hopefully both our claims get resolved soon! The waiting is the worst part when you're counting on these benefits.
@Emma I'm in the exact same boat! It's such a relief to know I'm not the only one dealing with this. The uncertainty is killing me - I keep checking the portal obsessively hoping something will change. At least now I know to keep filing those weekly claims. Fingers crossed we both hear something positive soon! Have you been able to get through to anyone on the phone or are you just waiting it out like me?
Landon Flounder
I went through this exact situation last year and it's absolutely terrifying when you're facing the end of benefits with no work history. The reality is NY does require wages during your benefit year to qualify for a new claim, BUT don't lose hope completely. Here's what worked for me: 1. Applied anyway (got denied as expected) 2. Immediately appealed the denial 3. During the appeal process, I got connected with a local workforce development program that helped with emergency rent assistance 4. Found a part-time gig through a temp agency - even just a few weeks of work can sometimes help establish eligibility The appeals process bought me crucial time to find other resources. Also, call 211 - they have a database of local emergency assistance programs that many people don't know about. Some churches and community organizations also have emergency funds. I know it feels hopeless right now, but there are more safety nets than it initially appears. You just have to dig deeper to find them. Don't give up - you deserve support while you keep searching for work in this brutal job market.
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Gemma Andrews
•This is really encouraging to hear from someone who actually went through it! The idea of appealing just to buy time while finding other resources is brilliant - I hadn't thought of that strategy. Can I ask how long the appeals process typically takes? And do you remember what kind of documentation they wanted for the appeal? I'm definitely going to call 211 too - that's another resource I had no idea existed. It's crazy how much you have to research just to find out what help is available. Thank you for sharing your experience and giving me some concrete steps to take!
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Ravi Patel
I'm really sorry you're going through this Drake. I was in a very similar situation a few months ago and I know how scary it is when you're facing the end of benefits with no work history during your benefit year. The unfortunate truth is that NY does require you to have earned wages during your benefit year to qualify for a new claim - specifically at least 10x your weekly benefit amount. However, I'd still recommend applying anyway because sometimes there can be overlooked wages or exceptions. A few things that helped me when I was in your shoes: 1. Apply for the new claim even knowing you'll likely be denied - this starts the paper trail for any appeals 2. If denied, file an appeal immediately (you have 30 days) - this can buy you time to find other resources 3. Call 211 right away - they have databases of local emergency assistance programs most people don't know about 4. Apply for SNAP, HEAP (utility assistance), and emergency rental assistance through your county ASAP 5. Contact your local One-Stop Career Center - they sometimes have emergency funds and job placement services 6. Look into temp agencies for any short-term work - even a few weeks can sometimes help with future eligibility The system is designed to be confusing and discouraging, but don't let that stop you from exploring every option. You've survived this long - you're stronger than you know. There are more safety nets available than initially appear, you just have to dig to find them. Hang in there and don't give up. You're not alone in this fight.
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