New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

@Logan Stewart One thing I wish someone had told me when I first filed - make sure you set up direct deposit right away if possible. Getting paper checks can add delays, especially around holidays. Also, don't panic if your first payment takes a bit longer than expected - there's often some processing time for new claims. Since you mentioned having a mortgage and kids, you might also want to check if you qualify for any other assistance programs while on unemployment. Some utilities companies have payment assistance programs, and there might be local food banks or other resources that can help stretch your benefits further during those 6 months. The key is really to treat job searching like a full-time job from day one - the 26 weeks will be here before you know it.

0 coins

@Dylan Baskin This is all such valuable advice! I really appreciate you mentioning the direct deposit tip - I definitely don t'want any delays with payments, especially with a mortgage to cover. The idea about checking for other assistance programs is smart too. I hadn t'thought about utility payment programs or local resources, but every bit helps when you re'stretching benefits over 6 months. You re'absolutely right about treating job searching like a full-time job. I think I was underestimating how quickly that 26-week clock starts ticking. Better to be proactive from day one than scrambling at week 20. Thanks for taking the time to share all these practical tips - it s'exactly what I needed to hear as someone completely new to this process.

0 coins

I'm in a similar boat - just got let go from my job and trying to navigate this whole unemployment system for the first time. Reading through all these responses has been incredibly helpful! Just wanted to add that I called the NYS Department of Labor yesterday and the wait time was over 2 hours, but I did eventually get through to speak with someone. They confirmed the 26 weeks (6 months) and helped me understand the weekly certification process. One thing they emphasized was to keep all your job search documentation organized from the start - apparently they do random audits and you need to be able to prove you're actively looking. Also, they mentioned that if you have any part-time or temporary work while collecting benefits, you need to report it immediately or you could face penalties. The whole process is definitely overwhelming when you're already stressed about losing your job, but at least knowing it's a solid 6 months gives some peace of mind for planning.

0 coins

def file, you earned it and they expect people to use UI when they get laid off. thats literally what its for

0 coins

Miguel, you're being way too considerate here! I understand caring about your former employer, but unemployment insurance is literally designed for situations exactly like yours. Think of it this way - your employer has been paying into this system specifically so that if they ever had to lay people off, those workers would have a safety net. It's not charity, it's an earned benefit. The company knew this cost existed when they made the decision to lay you off. File immediately and don't look back - you need to take care of yourself first.

0 coins

I'm dealing with a similar situation right now - my claim was also denied for "misconduct" when I was actually part of company-wide layoffs. It's so frustrating when you know the employer gave false information. I've been gathering all my documentation including the WARN notice our company filed and emails about the restructuring. One thing I learned is to also request your personnel file from HR if you haven't already - sometimes there are notes or memos in there that can help prove it was a layoff and not misconduct. The 30-day deadline to appeal is really important so don't wait. I'm still in the process but my lawyer friend told me that wrongful denial cases like ours have pretty good success rates at appeal hearings.

0 coins

That's really helpful advice about requesting the personnel file! I didn't think about that but you're right - there might be internal documentation that proves it was a layoff. Did you have to pay anything to get your personnel file or did they provide it for free? Also wondering if the WARN notice carries a lot of weight in these hearings since it's an official government filing. Thanks for sharing your experience - it's reassuring to know others are going through the same thing and that the success rates are decent for cases like ours.

0 coins

@Malik Thompson Most employers have to provide your personnel file for free within a reasonable time usually (30 days -) it s'actually required by NY labor law. The WARN notice is definitely strong evidence since it s'a federal requirement for mass layoffs and proves the company was planning workforce reductions. I d'also suggest getting statements from your coworkers who were laid off at the same time - having multiple people confirm it was part of budget cuts really strengthens your case. Document everything with dates and keep copies of all correspondence. The fact that 6 other people were let go with you should make this a pretty straightforward appeal once you get all the evidence together.

0 coins

I successfully appealed a similar denial last year. The most important thing is to get a written statement from your former employer confirming the layoffs were due to budget cuts - even if they contested your claim, HR departments often provide truthful documentation when formally requested. I also recommend creating a detailed timeline of events leading up to your termination, including any meetings about company finances or restructuring that you attended. During my hearing, the administrative law judge specifically asked about whether there were performance issues or disciplinary actions prior to termination, so be prepared to explain that this was purely economic. The whole process took about 10 weeks for me but the backpay made it worth the wait. Don't let the initial denial discourage you - the appeals process is much more thorough than the initial review.

0 coins

This is really encouraging to hear! I'm definitely going to request that written statement from HR - that's a great tip. Quick question though - when you say you created a timeline, did you include specific dates of company meetings or just general timeframes? I attended a few all-hands meetings where our CEO mentioned budget constraints but I'm not sure if I have the exact dates saved anywhere. Also, did you submit all your evidence before the hearing or present it during the phone call? I want to make sure I'm as prepared as possible since this denial has really thrown me for a loop. Thanks for sharing your success story - it gives me hope that this will work out!

0 coins

@Melina Haruko I m'in a really similar situation and your advice about getting written confirmation from HR is spot on! I actually just submitted my appeal yesterday after being denied for misconduct "when" it was clearly a layoff situation. One thing I m'curious about - did you have to deal with your former employer s'lawyer or HR representative participating in the hearing to contest your appeal? I m'worried they might show up and try to argue their misconduct claim even though I have all this evidence of the layoffs. Also wondering if you had any issues with the timing - like did you file your appeal right away or wait closer to the 30-day deadline? I filed mine pretty quickly but now I m'second-guessing if I should have gathered more evidence first. Really appreciate you sharing the details of your experience!

0 coins

any update? did u get thru?

0 coins

YES! I used that Claimyr service and finally got through yesterday! The agent said it was definitely a system error - I had no break in my claim. She fixed it on the spot and said I should receive all my back payments within 3 business days. Such a relief!

0 coins

Wow, I'm so glad to see this thread because I'm dealing with the exact same nightmare right now! My claim has been stuck for 3 weeks with a "break in claim" error even though I've certified every single week without fail. The phone system is absolutely brutal - I've called hundreds of times and either get a busy signal or get disconnected after waiting on hold for hours. It's incredibly frustrating when you're depending on these benefits to survive. Reading through everyone's experiences here, it sounds like this is a widespread glitch with their new system. I'm definitely going to try that Claimyr service that several people mentioned - at this point I'm willing to try anything to get through to an actual human being who can fix this mess!

0 coins

Welcome to the club unfortunately! I just went through this exact same nightmare and can tell you that Claimyr really does work - I was skeptical at first but it got me through to an agent in less than a day after weeks of failed attempts on my own. The agent confirmed it's a widespread glitch affecting tons of people with the partial unemployment rollout. Once they fix it, you should get all your back payments. Hang in there, you're not alone in this mess!

0 coins

Check your correspondence in your online account every day. Sometimes they send requests for information or forms to fill out and if you miss the deadline they stop your benefits. Also make sure you didn't accidentally answer one of the weekly certification questions wrong.

0 coins

Good point about the certification questions. I'll go back and double check my last few submissions to see if I made a mistake somewhere.

0 coins

I went through something similar a few months ago. My benefits stopped after 8 weeks with no explanation, just the "under review" status. Turned out they flagged my claim because I had reported some freelance work income a few weeks earlier and they needed to verify it wasn't affecting my eligibility. Even though I reported it correctly, their system automatically triggered a review. It took about 2 weeks to resolve once I got through to speak with someone. Don't panic - in most cases these reviews get resolved and you'll get back pay for the weeks you missed. Keep checking your correspondence inbox daily and try calling early in the morning (right when they open) for better chances of getting through.

0 coins

@Dmitry Ivanov This gives me some hope! I did report some part-time work income about 3 weeks ago just (2 days of work ,)so maybe that s'what triggered the review. I reported it exactly like the instructions said to but their system probably flagged it anyway. Did you have to provide any additional documentation when you finally got through to them, or did they just verify what you had already reported?

0 coins

@Dmitry Ivanov That s'really helpful to know! I m'in almost the exact same situation - reported some part-time income a few weeks back and now my benefits just stopped. How early in the morning did you call? I ve'been trying around 9am but can never get through. Also, when you say you got back pay, did they automatically add it to your account or did you have to request it specifically?

0 coins

Prev1...355356357358359...1378Next