New York Unemployment

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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're struggling to reach NYS Department of Labor for questions about your earnings calculation, I found claimyr.com really helpful. They can get you through to an actual agent who can review your work history and explain if you meet the 3x WBA requirement. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call the regular number and getting hung up on.

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How much does that cost though? I'm already worried about money if I lose my job.

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They focus on getting you connected rather than the cost. Worth checking out if you can't get through the normal way.

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Pro tip: if you're close to the 3x WBA threshold, make sure NYS Department of Labor has all your wage information. Sometimes employers report wages late or there are data entry errors. You can request a wage transcript to verify everything is correct before assuming you don't qualify.

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This is really good advice! How do you request a wage transcript from NYS Department of Labor? Is there a specific form or can you do it online?

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I'm also dealing with the adjudication wait right now - filed about 6 days ago and seeing that same "adjudication in progress" message. Reading through everyone's experiences here has been really helpful though. It sounds like 3-4 weeks is pretty standard for straightforward layoff cases, which is both reassuring and frustrating at the same time. I had no idea you could continue certifying during adjudication, so that's really valuable information. The weekly check approach instead of daily obsessing sounds like a much better strategy for managing the stress too. It's tough when you're already dealing with job loss and then have to wait weeks just to find out if you'll get the benefits you're entitled to, but at least knowing others have successfully gotten through this process helps. Fingers crossed all of us waiting right now will get positive news soon!

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This whole thread has been such a lifesaver! I filed my claim about a week ago after being laid off and have been panicking seeing that adjudication status just sitting there with no updates. Reading everyone's experiences makes me feel so much less alone in this process. The 3-4 week timeline for layoffs seems pretty consistent, and I had no clue about continuing to certify during adjudication - that's huge! I've definitely been guilty of the obsessive daily checking too, so switching to weekly sounds like a much healthier approach. It's scary enough losing your job without having to stress about whether the safety net will actually work. Thanks everyone for sharing your stories - it really helps knowing we're all going through this together and that there's light at the end of the tunnel!

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I'm currently at 3 weeks in adjudication for my layoff claim, so seeing everyone's timelines here gives me hope I'm getting close to resolution. The NYS Department of Labor really should provide better communication about where you stand in the process - that "adjudication in progress" message tells you absolutely nothing! I've learned to check only on Mondays now instead of constantly refreshing, which has definitely helped my stress levels. For anyone new to this process, definitely keep certifying each week like others mentioned - I almost stopped doing it thinking it was pointless during adjudication but thankfully read about the retroactive payments working that way. The waiting is brutal when you're already dealing with financial pressure from job loss, but it sounds like most straightforward layoff cases do eventually get approved. Hang in there everyone!

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You're so right about the communication being terrible! Three weeks feels like an eternity when you're waiting for basic information about your financial lifeline. I'm at about 2 weeks myself and that Monday-only checking strategy sounds really smart - I'm going to adopt that too. It's frustrating that we all have to figure out these basic processes from each other instead of getting clear guidance from the actual department. Hopefully you'll hear something positive soon since you're right around that 3-4 week mark everyone's been mentioning!

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Landlords are required to accept bank statements showing deposits as proof in NY state due to the pandemic tenant protections. Print those out and highlight the unemployment deposits. He can't legally reject that as proof.

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This isnt entirely accurate. Those protections expired for most situations. Some landlords will accept bank statements but they're within their rights to ask for official documentation.

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Some protections expired but the documentation flexibility is still in place through 2023 for rent assistance programs. depends on the county tho.

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I went through this exact situation in December! The key is getting the "Benefits Verification Letter" directly from a rep - it's different from the determination letter and shows your current active status plus weekly amount. I tried calling for days with no luck, then used the claimyr service that others mentioned here. Cost like $20 but I got connected to someone in under 2 hours instead of the endless busy signals. The agent emailed me the verification letter immediately while I was still on the phone. Saved my housing situation! Don't waste more time trying to find it online - it literally doesn't exist there. The phone route with claimyr is your best bet to meet that Friday deadline.

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This is super helpful, thank you! I'm definitely going to try claimyr today. $20 is totally worth it if it means I can actually talk to someone and get this sorted before Friday. Really appreciate you sharing your experience - gives me hope that this is actually solvable!

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Also check out your county's social services office - many have emergency rental assistance and utility help programs that can bridge you while job searching. Nassau and Suffolk counties have decent programs, and NYC has HRA which offers cash assistance. Don't be proud about it, these programs exist for exactly this situation. I used them between jobs and it kept me from losing my apartment.

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This is solid advice! Also wanted to add that some community colleges offer free career counseling and job placement services even if you're not enrolled. They often have connections with local employers and can help with networking. Worth checking out while you're exploring all these options - every resource helps when you're racing against that 26-week clock!

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Just went through this myself - my benefits ended 3 weeks ago. Here's what I wish someone had told me earlier: Start applying for other programs BEFORE week 24, not after. The paperwork takes forever. I'm currently getting help through my county's emergency assistance program and it's literally keeping me afloat. Also, temp agencies can be a lifeline - even if it's not your dream job, any income helps and sometimes temp positions turn permanent. Don't give up, the job market is tough but there are people who want to help if you know where to look.

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Thank you so much for sharing your experience! This is exactly the kind of real-world advice I needed to hear. I'm currently on week 18 so I still have some time to get things in motion. Can I ask which temp agencies you'd recommend? I've been hesitant about temp work but you're right - any income is better than none at this point. Really appreciate you taking the time to help out!

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yeah definitely document stuff but also make sure you understand what counts as good cause. unsafe work conditions, harassment, discrimination, significant pay cuts, major job duty changes - stuff like that. just being unhappy with your boss or coworkers usually doesn't qualify unfortunately

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I went through a similar situation about 6 months ago. The hostile work environment piece is key - you'll want to show a pattern of behavior, not just isolated incidents. I kept a journal with dates, times, witnesses present, and exact quotes when possible. Also save any written communications that show the hostile behavior. When I filed, I made sure to be very specific about how the environment affected my ability to do my job and my health. The adjudication process was nerve-wracking but having that documentation really helped my case. One tip: if you have any performance reviews or emails showing you were doing good work before the hostile environment started, that can help show the situation wasn't related to your job performance.

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