New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

This entire thread has been incredibly reassuring! I'm currently on day 4 of waiting for my waiting week to be released and was starting to really worry about the whole process. Seeing Henrietta's actual timeline - waiting week released on Tuesday, first payment received Friday - gives me so much more confidence than the vague information on the NYSDOL website. It's also really helpful to see the warnings about potential delays and flags that might need manual clearing. I've got direct deposit set up and have been certifying weekly, so hopefully when my waiting week gets released I'll have a similarly smooth 3-day experience. This thread should honestly be pinned somewhere because it has way more useful real-world information than any official documentation I've found. Thanks to everyone who shared their experiences, both good and frustrating - it really helps newcomers like me know what to expect!

0 coins

I'm so glad this thread is helping you too! Day 4 isn't too bad - I know it feels like forever when you're stressed about money, but from what I've seen here and in other threads, waiting weeks usually get released within the first week or two. The fact that you've already got direct deposit set up and are staying on top of your weekly certifications puts you in a great position for when it does get released. And you're absolutely right that this thread has way more practical information than anything official - it's amazing how much more helpful real people's experiences are compared to the generic government website info. Hang in there, your waiting week should hopefully get released soon and then you'll be looking at that same 3-day timeline to your first payment!

0 coins

This thread is absolutely amazing - thank you everyone for sharing real timelines and experiences! I'm currently in week 3 of waiting for my waiting week to be released and was getting really anxious about the whole process. Seeing Henrietta's successful 3-day turnaround from waiting week release (Tuesday) to first payment (Friday) gives me so much hope! It's also really valuable to see both the success stories and the warnings about potential system issues that might require calling. I've been religiously certifying every week and have direct deposit set up, so hopefully when my turn comes I'll have a similarly smooth experience. The fact that multiple people here had the same 3 business day timeline really helps set realistic expectations. This thread has more useful information than hours of searching through the confusing NYSDOL website - you all are lifesavers!

0 coins

Yeah definitely file right away but just be prepared for potential delays in processing. My claim took 3 weeks to get approved even though I had all the right paperwork. NYS Department of Labor is still backed up from all the claims over the past few years. At least you'll be in the queue though.

0 coins

I went through this exact situation 6 months ago when I was laid off. The most important thing is to file immediately - there's no benefit to waiting and you'll lose money for every day you delay. One tip that helped me: gather all your employment documents before you start the online application. I had to stop halfway through because I couldn't find my last pay stub and had to start over. Also, if you were terminated rather than laid off, NYS Department of Labor will investigate whether it was "for cause" which could affect your eligibility, but don't let that stop you from filing - let them make that determination. Good luck!

0 coins

This is really helpful advice! I'm curious about the investigation process you mentioned - how long did that take in your case? I was terminated but it wasn't for anything serious (just not meeting performance expectations during my probation period), so I'm hoping it won't delay things too much. Did you have to provide additional documentation during the investigation?

0 coins

so wat was the trick that finally worked? the claimyr thing?

0 coins

Yes, the Claimyr service got me through to an agent after weeks of trying on my own. Expensive but worth it in my situation since I was about to miss rent payments.

0 coins

Just wanted to add my experience for anyone else dealing with this - I had the exact same issue last month where my payments were stuck in "pending" for 4 weeks. Turned out there was a discrepancy between what my employer reported for my last day of work versus what I put on my application (they had me down as working one day longer than I actually did). The frustrating part is the system doesn't tell you WHY it's pending or what specific information needs to be verified. Once I got through to someone and they corrected the dates, all my back payments came through within 48 hours. The key really is just getting a human on the phone who can actually see what's flagged in your file. Keep trying different times of day - I had luck calling right at 8am on Tuesday mornings.

0 coins

This is really helpful to know! It's crazy how these tiny discrepancies can freeze everything up. Did you have to provide any additional documentation when they corrected the dates, or was the agent able to fix it just based on what you told them during the call? I'm wondering if I should gather all my employment records before calling again just in case they need me to verify specific details.

0 coins

This whole system is so frustrating! Companies think they can just eliminate positions when people are on maternity leave and get away with it. At least unemployment is available but the process is still a nightmare to navigate.

0 coins

Yeah, the timing definitely feels suspicious to me too. But I need to focus on getting benefits approved first, then maybe look into whether this was legal.

0 coins

I went through something very similar when my employer "restructured" while I was on maternity leave. The NYS Department of Labor approved my claim without any issues once I provided the FMLA documentation and termination letter. One thing that really helped was being very clear on my application that I was on approved leave with a guaranteed job to return to, and that the employer eliminated the position during my protected leave period. Make sure you emphasize that you were ready and able to return to work when your leave ended. The whole process took about 2-3 weeks for me to get my first payment. Don't let them intimidate you - you absolutely deserve these benefits!

0 coins

This is really helpful to hear from someone who went through the exact same situation! 2-3 weeks sounds reasonable. Did you have to do any follow-up calls or did it all process smoothly once you submitted the documentation? I'm hoping to avoid any delays since I need the income ASAP.

0 coins

Also remember you'll need to file weekly claims and meet job search requirements. NYS Department of Labor requires 3 job contacts per week minimum, and you need to keep detailed records in case they audit your job search log. Don't forget about the waiting week either - your first week won't be paid.

0 coins

Just want to add that if you've had multiple jobs or income changes throughout the year, the quarter-based calculation can work in your favor. NYS DOL looks at your highest earning quarter, so if you had a period where you made more than $900/week (overtime, bonus quarters, etc.), that could boost your benefit calculation. Also worth noting that the $504 maximum gets adjusted annually for inflation, so it might be slightly different by the time you actually need to file. The base period can be tricky to understand - it's not your most recent quarters, but the first 4 of the last 5 completed calendar quarters before you file your claim.

0 coins

That's a really good point about the highest quarter calculation! I didn't realize it could work in your favor if you had higher earnings in previous quarters. So hypothetically, if someone worked overtime heavily in one quarter and made say $1200/week for 13 weeks, that higher quarter would be used instead of their regular $900/week quarters? That could potentially get them closer to that $504 maximum. The base period timing is definitely confusing - so it's not looking at your most recent work but going back further?

0 coins

Prev1...354355356357358...1378Next