Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
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- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Skylar Neal
Ugh I feel this so hard! Been dealing with the same nightmare for weeks. What finally worked for me was calling the Spanish line (888-209-8124) even though I speak English - they transfer you to English speakers but the wait times are way shorter. Also try calling right at 4:55pm before they close, sometimes less busy then. The whole system is a joke but hang in there!
yo the Spanish line trick is genius! never thought of that. definitely gonna try calling before closing time too, makes sense that it'd be less crowded then
This whole situation is absolutely ridiculous! I've been in the same boat for over a month now. What's really helped me is setting up multiple alarms throughout the day to try calling at different times - not just 8am when everyone else is calling. I've had better luck around 11:30am and 3:45pm. Also, keep your phone on speaker and just let it ring while you do other stuff, don't hang up even if it seems hopeless. Sometimes after like 45 minutes of ringing it'll actually connect you to someone. The system is completely broken but persistence is literally the only way through this mess. Stay strong everyone! 💪
Miguel Silva
•this is such good advice! the multiple alarms idea is smart - gonna set those up right now. 45 minutes of ringing sounds brutal but if it works then worth it. thanks for keeping it real about how broken the system is, at least we're all suffering together 😅
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just went through this last month, got approved no problem. make sure you have your employer fill out the separation form correctly showing lack of work not misconduct or anything like that
I've been working seasonal construction for about 8 years now and can confirm that seasonal workers absolutely qualify for unemployment benefits in New York. The key thing is to make sure your employer properly documents the layoff as "lack of work" rather than any other reason. I usually file my claim the week I get laid off in December and have never had major issues getting approved. One tip - if you know approximately when you'll be called back to work, mention that in your claim but don't give a specific date unless your employer puts it in writing. The NYS DOL understands seasonal patterns in industries like construction, landscaping, and tourism. Just be honest about your situation and keep up with the weekly certifications!
Laura Lopez
•This is really helpful advice! I'm new to seasonal work and wasn't sure how the whole process worked. Do you usually apply for benefits right when you get the layoff notice, or do you wait until your last day of work? Also, when you mention keeping up with weekly certifications - is that something you do online or do you have to call in?
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I'm having the EXACT same issue but with a twist - I got through ID.me verification but now my NYSDOL account says they can't confirm my identity!? So I'm verified but also not verified? Has anyone else had this happen? I'm so confused and scared I'll never get my benefits...
That happened to me too! There's actually a second verification process that happens on NYSDOL's end after ID.me. This is where calling them directly helps - they need to manually confirm the ID.me verification went through. The Claimyr service I mentioned earlier can get you through to them quickly instead of spending days redialing.
Omg thank you for explaining! Nobody tells you these things! I'll check out that service because I'm losing my mind trying to get through on the phone.
Rami Samuels
This thread has been super helpful! I'm dealing with the same ID.me nightmare right now. Just wanted to add that if you're still having issues after trying all these suggestions, you can also file a complaint with the NY State Attorney General's office. I did this after being stuck for 3 weeks and they actually reached out to NYSDOL on my behalf. It took about 10 days but they got my verification sorted out. The complaint form is online and pretty quick to fill out. Sometimes you need to escalate beyond the normal channels when the system is this broken!
Liam Mendez
•Wow, I had no idea you could file a complaint with the Attorney General's office about this! That's actually brilliant - I never would have thought to escalate it that way. How did you know to do that? And did they give you any updates during those 10 days or did you just have to wait and hope? This whole ID.me situation really does feel like a broken system that's designed to make people give up. Thanks for sharing this option - I'm definitely keeping this in my back pocket in case the video verification doesn't work out!
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Just wanted to add - when you're filling out the backdating request, make sure you have your termination documentation ready (like your final paycheck stub or separation notice). I backdated mine to my last day of work too, and having that paperwork made the process smoother. Also, don't worry too much about the exact wording for why you filed late - "personal circumstances following job loss" or "unfamiliarity with the filing process" are both totally valid. The unemployment office knows people don't always file immediately, especially when dealing with the shock of losing a job. You've got this! 💪
Yara Sayegh
•This is super helpful advice! I didn't even think about having my termination paperwork ready. I have my final pay stub and the separation notice from HR, so I'll make sure to have those on hand when I submit everything. It's such a relief to hear from people who've actually been through this process successfully. The whole thing felt so overwhelming at first, but reading everyone's experiences here makes it seem much more manageable. Thanks for taking the time to share what worked for you!
Isaac Wright
I'm in a similar boat - lost my job in November but just getting around to filing now. Reading through everyone's experiences here is really helpful! It sounds like being honest about the circumstances is the way to go. I was worried they'd be super strict about late filing, but it seems like they're pretty understanding when you explain the situation. Thanks to everyone who shared their stories - it's making this whole process feel less intimidating! 🙂
CosmosCaptain
I'm going through the exact same thing right now! Got my approval email yesterday but still can't find the certification option anywhere on the site. It's so frustrating when you're expecting to finally get some relief and then hit another wall. I'm going to try the browser cache clearing trick that @Emma Wilson mentioned, and maybe try logging in at different times of day to see if that helps. Has anyone noticed if there are certain times when the system works better? Thanks for posting this - at least now I know I'm not the only one dealing with this!
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Omar Zaki
•I'm in the exact same boat! Just joined this community because I'm dealing with this frustrating issue too. Got my approval yesterday and was so relieved, only to find out I can't actually certify yet. It's like they dangle the carrot and then snatch it away! 😤 I'm definitely going to try the browser cache clearing trick and calling early in the morning like others suggested. Thanks everyone for sharing your experiences - it really helps to know this is normal (even if it's annoying). Hopefully we'll all get through this soon!
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Amina Diop
I went through this exact same situation a few months ago! The frustrating part is that NY's system sends you that "you're approved" message but then you still have to wait for the actual certification to become available. In my case, it took about 5-6 days after getting the approval text before I could actually certify. Here's what I learned: 1) The waiting week is definitely a thing, 2) Try logging in at different times - I had better luck in the early morning hours, 3) Make sure you're checking under "Weekly Certification" or "Claim Benefits" depending on how your dashboard is set up. If it's been over a week and you still can't certify, there might be a pending issue that only shows up on their end. I know it's annoying to hear "just be patient" when bills are piling up, but hang in there - it should show up soon! 🤞
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