This exact thing happen to me and there was a ERROR in there system. When I finally got through to an agent (used claimyr.com) they fixed it on the spot. Turns out my employer reported my wages but they weren't showing up right in the system. Don't give up!!

Have you tried requesting your wage and benefit statement directly from the unemployment office? Sometimes there are discrepancies between what your employer reported and what shows up in their system. I had a similar issue where my wages weren't properly credited to the right quarters, and it took getting an actual person on the phone to manually review and correct it. Also, make sure they're considering ALL your employment - if you had multiple jobs or worked in different states, sometimes those wages don't get automatically included. The processing status probably means they're still reviewing your case, so don't lose hope yet!

Just to add - make sure you understand the difference between state unemployment and federal unemployment taxes too. Even if you don't pay state unemployment on yourself, you still might have other tax obligations depending on your business structure and income level.

Great point about federal vs state taxes! As someone who just went through setting up my own LLC last year, I learned this the hard way. Even though I don't pay state unemployment on myself as a single-member LLC, I still had to deal with federal self-employment taxes and quarterly estimated payments. The IRS and NYS Department of Labor have completely different requirements, which adds another layer of confusion. Definitely recommend talking to a tax professional early on to avoid surprises at tax time.

Just wanted to jump in as someone who went through adjudication last year - the uncertainty is definitely the worst part! One thing that really helped me was setting up text/email alerts in my NY.gov account so I'd get notified immediately of any status changes. Also, if you haven't already, make sure you're checking the "Correspondence" section in your online account regularly - sometimes they'll post important documents there before mailing them. I know everyone's saying keep filing weekly claims and that's 100% correct - even though you won't get paid during adjudication, you need those claims on file to get backpay once it's resolved. My case took about 7 weeks but I got every penny I was owed. The waiting game is brutal but most legitimate claims do get approved eventually. Stay strong Connor! 💪

Just went through adjudication myself and wanted to share what helped me get through it! Mine lasted about 4 weeks and was due to wage verification issues from a previous job. The waiting was absolutely brutal but I kept myself sane by creating a routine - checked my online account every morning at 9am, called DOL every Tuesday/Thursday at exactly 8:01am, and kept detailed notes of every interaction. One thing that really helped was joining this subreddit and a few Facebook groups where people share real-time updates about their cases. Seeing others go through the same thing made me feel less alone. Also discovered that you can message them through the secure inbox on the NY.gov site - sometimes got faster responses than calling! Most important things: NEVER stop filing weekly claims (even though you won't get paid during adjudication, you need them for backpay), respond to any mail/email within 24 hours, and answer ALL unknown phone calls (they only try calling twice!). When I finally got approved, I received 4 weeks of backpay all at once which was such a huge relief. The system is definitely broken and the uncertainty is the worst part, but stay strong Connor! Document everything, stay persistent, and don't give up. Most legitimate claims do get resolved eventually, even if it takes longer than it should. You got this! 💪

UPDATE: I finally got through!!! I tried calling right at 8am like suggested but still couldn't get through. Then I tried that Claimyr service someone mentioned here and got connected to an agent within 15 minutes. The agent was super helpful and said my account was flagged because I had accidentally entered my apartment number differently on two forms (I put "3B" on one and "Apt 3B" on another 🤦‍♀️). She verified my identity right on the phone and said my payments should resume in 24-48 hours! She also said all my pending payments from the last two weeks will be released at once. Thank you everyone for all your advice!!!

So glad to see this got resolved! This thread is incredibly helpful - I'm bookmarking it in case I ever run into similar issues. The fact that "3B" vs "Apt 3B" triggered a fraud flag is absolutely ridiculous, but at least there are workarounds like calling at 8am sharp or using services like Claimyr. For anyone else reading this in the future: it sounds like the key things are 1) be super consistent with how you write your address on ALL forms, 2) upload clear PDF documents instead of phone photos, 3) keep certifying even when payments are pending, and 4) update your NY.gov ID info to match your unemployment account. Really appreciate everyone sharing their experiences here - this kind of community knowledge is invaluable when dealing with these broken government systems!

@OP - any updates? Were you able to get this resolved?

Just wanted to add another perspective - I'm currently dealing with this same identity verification nightmare and it's been 5 weeks for me. What's really frustrating is that different agents seem to give different information when you finally do get through. One told me it takes 2-3 weeks, another said 6-8 weeks, and a third said they couldn't see any timeline at all. The inconsistency is maddening when you're trying to plan your finances. I'm going to try the state representative route based on what people are saying here. Has anyone had luck with contacting the governor's office directly, or is that a waste of time?