New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just wanted to update that I found the right page and successfully recertified! Thanks everyone for the help. It's a huge relief. I set a recurring reminder on my phone for Sunday mornings too so I don't forget going forward.

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Great to hear! One more tip: take screenshots of your confirmation numbers after each certification. I learned this the hard way when they once claimed I hadn't certified despite me doing it every week. Having those confirmation screens saved me a huge headache.

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As someone who went through this same confusion when I first started claiming benefits, I'd recommend also signing up for text alerts if NY offers them - some states do this to remind you about certification deadlines. Also, if you're ever traveling or won't have internet access during your certification window, you can usually call ahead to certify by phone. The automated phone system is actually pretty straightforward once you get used to it. Keep your Social Security number and PIN handy when you call. Good luck with your benefits!

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That's really helpful advice about calling ahead when traveling! I didn't know you could certify by phone in advance. Do you happen to know how far ahead you can call to certify? I have a work trip coming up next month that might conflict with my usual Sunday certification routine. Also, is the phone PIN the same as the one I use to log into the website, or is it something separate I need to set up?

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This is such an important thread - thank you everyone for sharing your experiences! I've been dealing with something similar and it's honestly scary how sophisticated these scams are getting. What really helped me was creating a simple checklist after reading through all these responses: 1) Never click links in emails claiming to be from government agencies, 2) Always manually type official websites (like labor.ny.gov) into your browser, 3) Check the actual sender email address, not just the display name, 4) Remember that real DOL communications usually come through your online account portal first, and 5) When in doubt, call the official number from their website (even if the hold times are brutal). I also set up credit monitoring after reading about how these unemployment scams often lead to other types of identity theft. It's a small monthly fee but worth the peace of mind. Stay vigilant everyone - these criminals are unfortunately getting better at what they do, but at least we can help each other spot the red flags!

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This checklist is super helpful! I've been so overwhelmed trying to figure out what steps to take after getting that scam email. Having it laid out like this makes it feel way more manageable. I especially appreciate the tip about credit monitoring - I hadn't thought about how this could lead to other types of identity theft but it makes total sense. The scammers already have some of my info if they're targeting me specifically. I'm definitely going to set that up today along with calling the fraud hotline. Thanks for putting together such a comprehensive list - this thread has been a lifesaver!

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This whole thread has been incredibly helpful! I work in banking and we've been seeing a massive uptick in unemployment-related identity theft cases over the past year. A few additional tips from what I've observed: 1) If scammers have filed a fraudulent claim in your name, you might start receiving unexpected 1099-G tax forms in January showing unemployment income you never received - definitely contest these with the IRS immediately, 2) Sometimes the first sign isn't even an email but rather your employer getting contacted by DOL to verify your employment status, so give your HR department a heads up about potential fraud, and 3) Consider setting up a my Social Security account at ssa.gov to monitor for any suspicious activity there too, since unemployment fraud often goes hand-in-hand with Social Security fraud. The good news is that once you report it and get through to the right people, NYS DOL has gotten much better at flagging and preventing further fraudulent activity on your SSN. Just be persistent with those phone calls and document everything!

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This is such valuable insight from someone working in banking! I had no idea about the 1099-G forms potentially showing up - that's definitely something I'll need to watch out for come tax season. The tip about alerting HR is really smart too, I never would have thought about my employer potentially being contacted. I'm going to call them tomorrow to give them a heads up just in case. It's actually somewhat reassuring to hear that DOL has gotten better at handling these cases once you get through to the right people. I've been dreading making those phone calls but knowing there's light at the end of the tunnel makes it feel less overwhelming. Thanks for sharing your professional perspective - it really helps to understand the bigger picture of how these scams work!

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The NYS Department of Labor benefit calculator used to be easier to find on their website but they moved everything around. Your benefit rate also depends on having enough wages in your base period to qualify, not just the weekly amount calculation. If you haven't worked consistently or had gaps in employment it might affect your eligibility too.

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I just went through this process a few months ago after getting laid off from my construction job. You're right that you can't get the exact amount until you file, but I found a rough way to estimate it. Look at your pay stubs from your highest-earning quarter (usually your most recent full quarter before layoff) and add up the gross wages. Then divide by 26 - that gives you a ballpark figure, though it'll be capped at the maximum weekly benefit amount. With your salary plus the part-time work, you'll probably hit or get close to the maximum. The good news is NYS Department of Labor processes claims pretty quickly once you file, so you won't be waiting weeks to find out your actual rate.

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That's really helpful, thanks! I'll try calculating it that way. Do you remember roughly how long it took from when you filed until you got your first payment? I'm trying to plan out my finances while I look for new work.

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Restaurant closures usually process faster than other claim types since there's no question about the reason for separation. Make sure you have your last pay stub and any closure notice from your employer ready in case they ask for documentation. Also double-check that your SSN and address are exactly right in your application - small errors can cause delays.

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I went through this exact same situation last year when my restaurant job ended due to closure. It took about 2.5 weeks for my initial claim to get approved, which was nerve-wracking when bills were piling up. One thing that helped me was setting up direct deposit if you haven't already - it speeds up payment once you're approved. Also, start documenting your job search activities now even while waiting, because once approved you'll need to show you're actively looking for work. The good news is restaurant industry layoffs due to closure are usually pretty straightforward for them to process since there's no dispute about eligibility.

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The whole NYS Department of Labor appeal system is a joke honestly. They side with employers like 90% of the time no matter what evidence you have. I filed an appeal last year for wrongful termination and even with a hostile work environment documented they still denied me. But you should still try because occasionally they do the right thing.

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That's awful, I'm sorry that happened to you. The system definitely isn't perfect but I think it's still worth fighting for what you deserve.

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I just went through the appeal process successfully a few months ago! One thing that really helped me was writing a detailed timeline of events leading up to my termination. Include dates, times, and any witnesses present when you reported the unsafe conditions. Also, if you have any photos or documentation of the unsafe conditions, definitely include those. The Administrative Law Judge seemed really interested in the fact that I had tried to address the issues internally first before being terminated. Don't give up - retaliation for reporting safety issues is taken seriously in these hearings. Make sure to emphasize that the "poor performance" claims only came up after you complained about safety.

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