New York Unemployment

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is messed up. Employers hold way too much power over whether we can survive after losing our jobs. Even if they can't technically 'block' your claim they can make the process a nightmare by contesting it and dragging out the adjudication process for months.

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I mean yeah the system isn't perfect but at least there are protections in place. If you were legitimately laid off the employer can't just lie about it - NYS Department of Labor investigates and looks at documentation.

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Just wanted to add that even if your employer does contest your claim, don't panic! I went through this last year when my former employer tried to claim I was fired for poor performance (which wasn't true - I was actually laid off). The adjudication process took about 3 weeks, but NYS Department of Labor was thorough and fair. They asked for my side of the story, looked at my employment records, and ultimately approved my benefits. The key is to respond promptly to any requests for information and be honest about what happened. Document everything you can about your layoff - emails, notices, anything that shows it was due to budget cuts rather than your performance.

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wait so you can backdate unemployment?? i thought if you didn't file right away you were just screwed

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Yes but it's not automatic. You have to request it and provide justification for why you delayed filing.

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I was in almost the exact same situation - lost my job in October and didn't file until February because I kept thinking "next week I'll find something." NYS DOL did approve my backdate request, but I only got about 60% of the weeks I requested. The adjudicator said my reason (expecting to find work quickly) was understandable but not considered "good cause" for the entire period. Still, getting partial backpay was better than nothing! My advice: file immediately and gather any evidence you have of job searching activities from September onward - even informal networking or browsing job boards counts as active search if you can document it somehow.

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I had this exact problem last month and couldn't get through to anyone at NYS Department of Labor no matter how many times I called. Found this service called Claimyr at claimyr.com that actually gets you connected to real agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Used it to check on my claim status and found out there was actually an issue with my employer verification that wasn't showing up online.

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Interesting, never heard of that before. Was it expensive? Getting through to NYS Department of Labor directly seems impossible.

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Wait so there can be issues that don't show up on the website? That's terrifying. How are we supposed to know if something's wrong then?

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IN PROGRESS IS JUST CODE FOR 'WE'LL GET TO IT WHEN WE FEEL LIKE IT' - been dealing with NYS Department of Labor for years and they never give you real timelines. Could be 2 weeks could be 2 months depending on their mood.

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ugh this is so stressful, bills don't wait for NYS Department of Labor to figure things out

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The whole system is rigged anyway. Employers complain about UI costs but they're the ones laying people off! If they kept people employed they wouldn't have to worry about their precious tax rates going up. Meanwhile we're the ones struggling to pay rent while they count pennies.

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I understand the frustration, but the unemployment insurance system actually works pretty well overall. It provides a safety net while spreading the costs across all employers in a fair way based on their layoff history.

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Just to add some specific numbers to help clarify - in New York, the maximum weekly benefit is currently $504, and you can collect for up to 26 weeks in most cases. So if you're approved for the full amount, that's about $13,104 total that would be paid out from the state's unemployment insurance fund (not directly from your employer's pocket). Your employer has been contributing to this fund through their quarterly UI taxes, which are calculated as a percentage of each employee's wages up to a certain wage base. The system is designed to be sustainable over time, with all employers contributing so that benefits are available when workers need them.

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Wait so if you're disqualified you can still get benefits later if you win an appeal? I thought disqualification meant you were permanently banned from unemployment

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No, disqualification just means you don't meet the current eligibility requirements. If you successfully appeal, NYS Department of Labor will reverse the decision and pay you retroactively for the weeks you were disqualified, assuming you continued filing your weekly claims.

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The whole system is ridiculous. They disqualify people for the stupidest reasons and then make you jump through hoops to prove you deserve benefits you already paid into through your taxes. I got disqualified because they said I didn't look for work properly even though I submitted my job search log every week like they required.

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