New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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So glad you got this sorted out! I'm actually dealing with a similar issue right now - my verification emails aren't coming through either. I'm going to try that Claimyr service you mentioned. Quick question though - when you called, did they ask for any specific documentation to verify your identity over the phone? I want to make sure I have everything ready when I get through. This whole Real ID verification rollout has been such a mess!

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Hey! When I called, they asked for my husband's SSN, full name, date of birth, and the email address he was trying to use for verification. They also wanted to know his previous employer info just to confirm it was really him. Having all that ready definitely helped speed things up. Good luck with Claimyr - hopefully you'll get through quickly too! The Real ID rollout really has been a nightmare for so many people.

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I'm going through the exact same thing right now! Been trying to get my verification code for 4 days straight and nothing is coming through. I've tried different browsers, cleared my cache, checked every email folder possible, even created a new email address - still nothing. The system keeps saying "code sent" but there's literally nothing in my inbox. This is so incredibly frustrating when you just need to file your claim and get some financial relief. Has anyone had success getting through to the tech support line recently? I'm wondering if the 888-209-8124 number is even working at this point.

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I feel your pain! I went through this exact same nightmare a few weeks ago. The 888-209-8124 number is working, but it's nearly impossible to get through during normal hours. What finally worked for me was calling right at 8am when they open - I had to redial about 20 times but eventually got in the queue. Also, based on what others have shared here, definitely try that Claimyr service that @Yara Khoury mentioned - it seems to be a game changer for actually reaching a human. The verification system is clearly broken for a lot of people, so don t'blame yourself. Hang in there!

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I went through this exact calculation process when I filed last year. Based on your $420/week earnings, you'd likely qualify for around $210-240 per week depending on your highest earning quarter. One thing to keep in mind is that NYS Department of Labor also looks at your total base period earnings to determine how many weeks of benefits you can receive (usually up to 26 weeks). The online benefit calculator on their website can give you a rough estimate, but like others mentioned, getting through to an actual representative can be challenging. Make sure you have all your wage statements ready when you apply - they'll need documentation of your earnings for the entire base period.

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Thanks for the detailed breakdown! That $210-240 range sounds about right based on what others have said. Do you remember if the online benefit calculator was accurate compared to what you actually received? I'm worried about planning my budget if the estimates are way off from reality.

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I'm also dealing with NYS Department of Labor right now and the whole process is pretty overwhelming as a first-time filer. From what I've learned reading through everyone's responses, it sounds like the weekly benefit is roughly half of what you were earning, but capped at that $504 maximum. The part about needing $2,600 minimum in your base period is really important - I almost didn't qualify because of that requirement. Has anyone here had experience with the appeals process if your initial calculation seems wrong? I'm worried they might make an error with my wages since I had a few different part-time jobs during my base period.

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I haven't personally gone through the appeals process, but I know someone who did when NYS Department of Labor initially miscalculated their benefits because they had multiple employers. From what they told me, you can request a hearing if you disagree with their determination, and it's actually pretty common when you have multiple part-time jobs during your base period. The key is to keep all your pay stubs and tax documents organized - they'll need to see proof of wages from each employer. The appeals process can take a few weeks, but it's worth it if there's a significant difference in your calculated benefits. You should also be able to see a detailed breakdown of how they calculated your benefits in your determination letter, so you can check if they missed any wages or quarters.

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I'm dealing with a similar situation right now! My benefits exhausted last month but my benefit year doesn't end until June. I've been so confused about whether to wait or file now. Reading through all these responses is really helpful - it sounds like the key factor is whether you've worked enough since your original claim to qualify for a new one. The part about continuing to certify weekly even with exhausted benefits is news to me too. I stopped certifying thinking there was no point, but now I'm worried I messed something up. Does anyone know if there's a way to go back and certify for missed weeks, or am I stuck having to explain the gap later? Also seeing multiple people confirm that Claimyr service works is reassuring. The regular phone line is absolutely impossible - I've tried calling dozens of times and never gotten through to anyone who could actually help with this specific situation.

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Hey Connor! You can usually go back and certify for missed weeks as long as it's within the allowable timeframe - I think it's typically 7-10 days for each week, but don't quote me on that. Log into your account and see if those weeks are still showing as available to certify. If not, when you do get through to speak with someone, just explain the situation - they deal with this all the time and can often reopen those weeks for you to certify retroactively. The important thing is to start certifying again now so you don't create an even bigger gap. I made a similar mistake early in my claim and the agent was totally understanding about it when I finally got through to explain what happened.

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I went through this exact same confusion about 4 months ago! The NY unemployment system really doesn't make it clear what to do when benefits exhaust before your benefit year ends. Based on what you've described - benefits exhausted but benefit year ending April 30th, plus 2 months of recent work - you should definitely try to speak with a specialist ASAP rather than just waiting. That recent work history could very well qualify you to file a new claim early, especially if those earnings crossed quarter boundaries and met the minimum thresholds. When I was in a similar situation, the agent was able to pull up my wage records instantly and tell me I qualified based on my interim employment. Don't worry about "breaking" the system by trying to file early - the worst they can tell you is to wait until your benefit year ends. But if you do qualify, you could potentially start receiving payments again without having to wait the full 3+ weeks. I know everyone's mentioned the phone struggles, and they're real. If you can't get through on the regular line after a few days of trying, that Claimyr service others have mentioned really does work. I was skeptical too but it saved me literally days of frustration. And definitely keep certifying weekly even though your benefits are exhausted - this maintains your claim status and creates a continuous record that you're actively seeking work. I almost made the mistake of stopping and it would have created complications later.

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You raise valid points about job quality. NYS Department of Labor is actually working on this through their economic development partnerships. They're focusing on attracting tech companies, green energy projects, and advanced manufacturing. These create higher-paying jobs that require the kind of training programs they're expanding. It's a long-term strategy but the pieces are connecting.

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That's encouraging to hear. I hope some of those opportunities become available soon - my benefits won't last forever and I want to find something with real growth potential.

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I think one major issue is that the current system focuses too much on quantity of job applications rather than quality. The weekly job search requirements push people to apply for anything just to meet the quota, which wastes everyone's time - both job seekers and employers. NYS Department of Labor could improve by offering more personalized career coaching and helping people target jobs that actually match their skills and salary needs. Also, they should streamline the communication process - if people can't even get through to discuss available programs, how can the system work effectively?

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Just went through this same situation about 3 weeks ago! The key thing is to file your new claim as soon as your benefit year ends - don't wait. I made the mistake of waiting a few days thinking I needed some kind of official notice, but you can file immediately. The whole process took me about 30 minutes online. One tip: have your bank account info ready because they'll ask if you want direct deposit set up again. Also, if you've been keeping track of your job search activities, make sure you have those records handy because they might ask about what you've been doing to look for work. The waiting period for the new claim was only about a week for me, much faster than my original claim last year.

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Thanks for sharing your experience! That's really helpful to know the new claim processing was faster than the original. Did you have to provide all your employer information again from scratch, or did the system remember any of your previous employment history? I'm worried about having to track down all those W-2s and pay stubs again.

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@Ava Garcia You have to enter all your employer information from scratch - the system doesn t'carry over any employment history from your previous claim. I had to dig up all my employer details again company (names, addresses, dates of employment, reason for separation, etc. for) the past 18 months. The good news is you don t'necessarily need physical W-2s or pay stubs during the filing process itself - they mainly want the basic employment details. Just make sure you have accurate dates and employer contact information. Keep those documents handy though in case they request verification later.

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I just went through the refiling process last month and wanted to add a few things that helped me. First, make sure you file your new claim during business hours if possible - I tried filing late at night and kept getting system timeouts. Second, when they ask about your reason for unemployment, be specific about your job search efforts since your benefit year ended. They want to see you've been actively looking. Also, don't panic if your new weekly benefit amount is different from your old claim - they recalculate everything based on your most recent base period wages. The whole thing felt overwhelming at first but it's really just like filing your very first claim all over again. Good luck!

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@Keisha Williams That s'really good advice about filing during business hours! I didn t'know the system could have timeout issues at night. Quick question - when you mention being specific about job search efforts since the benefit year ended, do they ask for detailed records during the refiling process itself, or is that more for the weekly certifications afterward? I ve'been keeping a spreadsheet of all my applications but wasn t'sure if I d'need to reference it right away during the initial refiling.

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