New York Unemployment

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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

James Maki

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Just remember you have to keep certifying weekly and doing your job search activities or they'll cut off your payments. Don't get comfortable just because you're approved - stay on top of all the requirements!

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Another thing to keep in mind - your weekly benefit amount might look different than expected if you had irregular hours or multiple jobs during your base period. NYS DOL looks at the 4 quarters before you filed, so if you had any gaps in employment or seasonal work, that could affect the calculation. Also, if you're doing any part-time work while collecting, they'll reduce your weekly payment by 25% of whatever you earn over $143. Make sure to report any earnings when you certify each week or you could end up owing money back later.

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GalacticGuru

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This is really helpful info about the base period calculation! I'm wondering - how do you find out exactly which quarters they used for your base period? Is that information shown somewhere in the my.ny.gov account? I want to double-check that they're using the right earnings data since I did have a job change about 6 months before I filed.

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Malik Johnson

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Hey Lincoln! I went through something super similar last year. You definitely have a right to those retroactive benefits - don't let the system discourage you! Here's what worked for me: I had to call multiple times over several days, but I finally got through by calling right when they opened at 8 AM on a Tuesday. The agent was actually really helpful once I explained my situation with the missing W2 and job search timeline. Make sure you have documentation ready: your layoff notice, any job applications you submitted during those 3 months, and definitely get that W2 from your previous employer. They have to provide it by law. The key is being persistent but polite with the agents. They deal with frustrated people all day, so being understanding goes a long way. Good luck - that money is rightfully yours!

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Axel Far

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This is really encouraging to hear! I've been feeling pretty defeated by the whole process but knowing someone else got through gives me hope. Did they ask for a lot of documentation when you finally got connected? I'm worried I might not have kept everything from my job search back then 😅

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Paolo Ricci

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They did ask for some documentation but weren't super strict about it. I had screenshots of a few job applications and one rejection email, plus my layoff paperwork. The agent told me they mainly want to see you made a good faith effort to find work. Even if you don't have everything saved, try to reconstruct what you can remember - dates you applied places, companies you contacted, etc. They're more understanding than you'd expect once you get the right person on the phone!

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Don't give up! I had a similar situation a couple years ago where I was laid off but couldn't file right away due to missing paperwork. The retroactive claim process is definitely possible but you're right that it's frustrating. A few things that helped me: 1) Keep detailed records of every call you make - date, time, who you spoke with, case numbers if they give you any. 2) Try calling different phone numbers if one isn't working - sometimes the general line gets you through faster than the claims line. 3) If you have any union connections from your trade work, they sometimes have contacts who can help navigate the system. Also, since your tax guy recommended claiming it, that's a good sign you have a legitimate case. The state owes you that money for the time you were actually unemployed and job searching. Keep pushing - it's worth the hassle for 3 months of benefits!

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Keisha Taylor

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This is such solid advice! The union angle is brilliant - I never thought about that connection. My local has helped members with other bureaucratic stuff before so maybe they know someone who can cut through the red tape. And keeping records of every call is smart too, I've been getting so frustrated I wasn't even writing down details. Thanks for the motivation to keep fighting for this!

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Savannah Vin

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While you're waiting for adjudication, make sure you keep filing your weekly claims even though you're not getting paid yet. If you miss filing weeks, you could lose those benefits permanently even after your issues are resolved. Also, document every attempt you make to contact NYS Department of Labor - dates, times, how long you waited on hold. This information can be helpful if you need to file an appeal later or if there are any questions about your job search efforts during this period.

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Liam Cortez

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Good point about the weekly claims. I've been filing them but wasn't sure if I should continue. At least that's one thing I'm doing right.

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Amara Eze

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Have you tried contacting your local assembly member or state senator's office? Their constituent services departments often have direct lines to NYS Department of Labor and can help escalate stuck cases. I had a similar situation last year where my claim was pending for 5 weeks, and after my assembly member's office made one call, I got a determination within 3 days. They don't charge anything for this service and it's part of what they do for constituents. You can find your representatives at nysenate.gov and assembly.state.ny.us by entering your zip code. Worth a shot while you're also trying the other suggestions people have given.

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Aaron Lee

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The immigration stuff is separate from unemployment but yeah you need to be careful. Keep documenting your job search efforts for NYS Department of Labor and also for immigration purposes. Some visa types require you to maintain status and prolonged unemployment could affect that.

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Carmen Diaz

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I went through something similar on an H-1B visa. The 90-day thing your lawyer mentioned is likely about maintaining lawful status - some visa types have grace periods or requirements about actively seeking work. NYS Department of Labor unemployment benefits themselves don't have a 90-day cutoff for visa holders, but your immigration status could be affected. I'd recommend getting specific guidance from your immigration attorney about your visa type and also maybe reaching out to NYS Department of Labor directly to confirm there aren't any special reporting requirements for your situation. Better to be proactive than find out later there was something you should have done differently.

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Zoey Bianchi

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This is really helpful, thank you! I'm also on H-1B so this sounds exactly like my situation. Did you have to provide any special documentation to NYS Department of Labor about your visa status when you were collecting benefits? And how did things work out with your immigration status - were you able to find work before any issues came up?

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Ravi Kapoor

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At your hearing make sure you dress professionally and speak clearly. The ALJ wants to see that you take it seriously. Also if you have any union representation or employee handbook provisions about progressive discipline, bring those. Good luck!

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Collins Angel

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I went through a similar misconduct appeal in NYS last year and won! Here's what really helped me: 1) Bring a timeline of events with dates showing when you received conflicting instructions, 2) If possible, get written statements from coworkers who witnessed the confusion about safety protocols, 3) Highlight any gaps in your training - the ALJ needs to see that your employer failed to provide adequate guidance. During the hearing, stay calm and factual. Don't get defensive, just explain how the conflicting instructions led to your confusion. The fact that you received three warnings over six months actually works in your favor - it shows a pattern of trying to correct behavior rather than willful disregard. You've got this!

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Dylan Hughes

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This is really helpful advice! I'm curious about the timeline - did you use any specific format or just write it out chronologically? Also, when you say "written statements from coworkers," did they have to be notarized or was it okay to just have them write and sign something? I'm worried about asking my former coworkers since some still work there and might be afraid of retaliation.

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