Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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quick question - did you find the rover gig on your own or did unemployment send you there? trying to find some side work myself
found it myself! just downloaded the app and made a profile. pretty easy to get started tbh
bet, gonna check it out. thx!
Ravi Gupta
Just wanted to add - make sure you're keeping detailed records of your actual work activities for each day! I learned the hard way that unemployment can ask for documentation if they audit your claim. I use a simple note-taking app to track feeding times, walks, any cleaning, etc. Takes like 2 minutes but covers you if they ever question your reported hours. Better safe than sorry!
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StarSurfer
This thread is so helpful! I'm dealing with something similar - filed my claim 10 days ago and keep getting the "unable to process your request" error when trying to certify. The rep told me to claim last Sunday but nothing worked. Reading everyone's experiences here is really reassuring - sounds like this is just how the NY system works unfortunately. I'm going to wait another week before calling again, but that Claimyr service sounds like it could save me hours of being on hold if I do need to call. Quick question for those who've been through this - when your claim finally got approved and you could certify, did you have to certify for each missed week individually or did the system let you do them all at once? Just trying to prepare for when mine hopefully gets processed!
Hey there! I can answer your question about certifying for missed weeks - when my claim finally got approved after 2.5 weeks of being stuck, the system automatically prompted me to certify for all the weeks I had missed. It was actually pretty smooth - I just had to go through each week one by one answering the usual questions (did you work, did you look for work, etc.) but I could do them all in the same session. The whole process took maybe 15-20 minutes to certify for 3 weeks of missed claims, and then I got my payment (including all the backpay) within a couple days after that. So don't worry - the system definitely keeps track of which weeks you're owed once everything gets sorted out! Hang in there, sounds like you're right on track with the typical timeline based on what everyone else has shared. The waiting is the worst part but it does get resolved eventually! 🤞
CyberSiren
I'm experiencing the exact same issue right now! Filed my claim about 10 days ago and the rep told me to start claiming this past Sunday, but I keep getting error messages when I try to certify. It's so frustrating because you follow their instructions exactly and then the system just blocks you. Reading through all these comments has been incredibly helpful though - it sounds like this is unfortunately just a common glitch in how NY processes new claims. The disconnect between what the phone reps tell you and what the computer system actually allows seems to be a recurring theme. I'm going to wait another week before trying to call again, but I might look into that Claimyr service if the wait times are still crazy long. The fact that everyone who went through this eventually got their backpay once the claim was fully processed is really reassuring. Thanks to everyone who shared their experiences - it's such a relief to know this is normal and not something I messed up during my application!
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Rami Samuels
Wait, I thought FUTA was something we paid as employees? I've been so confused about all these unemployment taxes. My adjudication has been going on for a month and nobody at NYS Department of Labor will explain anything to me!
@Rami Samuels No, FUTA is paid entirely by employers - employees don t'contribute to it at all. You might be thinking of state unemployment taxes that sometimes come out of paychecks, but those are separate. For your adjudication delay, try calling early in the morning right when NYS Department of Labor opens - I had better luck getting through around 8 AM.
Emma Wilson
•@Rami Samuels I was in the same boat with my adjudication taking forever! One thing that helped me was documenting everything - keeping records of all my attempts to contact NYS Department of Labor and any correspondence. Also, make sure you re'continuing to certify weekly even during the adjudication process. The system is definitely confusing but hang in there - most adjudications do eventually get resolved in the claimant s'favor if you were legitimately laid off or terminated without cause.
The whole unemployment tax system is such a mess. Employers are supposed to pay FUTA but half of them don't even understand their obligations. Then when workers need benefits, we're the ones who suffer from their incompetence.
Nina Chan
•agreed, went through this nightmare last year with my former company
Emma Davis
•@Douglas Foster @Nina Chan It s frustrating'because the Department of Labor has resources to help employers understand FUTA requirements, but many just don t take'advantage of them. The good news is that even when employers mess up their tax obligations, it typically doesn t prevent'eligible workers from receiving benefits - the state has mechanisms to handle these situations.
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Paolo Conti
So I was about to throw my phone after 3 hours on hold when my neighbor told me about Claimyr. It's this service where they wait on hold for you and then call you when they get an actual human. It was the only thing that worked after weeks of trying. claimyr.com saved my sanity and got my claim fixed.
I've been dealing with this nightmare too! After reading all these comments about Claimyr, I'm definitely going to try it. Seems like multiple people here have had success with it. @Mateo - definitely try calling at exactly 8am like @Zoe suggested first, but if that doesn't work, the Claimyr thing seems legit based on all these testimonials. The fact that so many different people are vouching for it makes me think it's not a scam. Good luck with your claim!
Same here! I've been lurking on this thread because I'm dealing with the exact same phone nightmare. Seeing so many people mention Claimyr makes me think it might actually be worth trying. The regular phone system is clearly broken - I've been calling for over a week with zero luck. At this point I'm willing to try anything that might actually work!
CosmicCruiser
Wait, I thought there was something called extended benefits? Or is that only in certain situations? I'm confused about what happens after regular UI ends.
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StarStrider
•Extended Benefits (EB) only kick in when unemployment rates hit certain triggers, and NY hasn't met those thresholds recently. Right now there's no automatic extension program running.
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Nia Harris
I'm so sorry you're going through this stress - it's absolutely exhausting when you're doing everything right but the system just isn't working. Have you looked into whether you might qualify for any training programs through the Department of Labor? Sometimes they have WIOA (Workforce Innovation and Opportunity Act) funding that can provide income support while you're in approved training for in-demand jobs. It's not the same as unemployment but could be a lifeline. Also, if you haven't already, register with your local One-Stop Career Center - they sometimes know about job openings that aren't posted publicly and can help with resume review or interview prep. Hang in there, this market is brutal but you're not alone in this struggle.
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Zainab Ali
•This is really helpful advice! I didn't know about WIOA funding - that sounds like it could be exactly what I need. Do you know how to find out what training programs are available or how to apply? I've been so focused on just trying to find any job that I haven't looked into retraining options. At this point I'm willing to learn new skills if it means better job prospects and some income support while doing it.
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