Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
I'm dealing with something similar and this thread has been incredibly eye-opening! I had no idea there were so many different programs and that they could potentially work together. The gap between unemployment benefits and disability is absolutely crazy - $170/week in NY is basically nothing. From reading everyone's experiences, it sounds like the key is to cast a wide net and apply for multiple programs simultaneously rather than just focusing on one. I'm definitely going to check with my HR about supplemental disability insurance and look into that Paid Family Leave option too. Has anyone had luck with the appeals process if you get initially denied for disability? I'm worried about the paperwork being filled out correctly the first time since it seems like the doctor's wording makes such a huge difference in whether you get approved. Also, for those who mentioned claimyr.com - is there a similar service for the disability system or do you just have to deal with those phone lines yourself? The unemployment system seems impossible to reach, so I'm assuming disability isn't much better. Thanks to everyone for sharing their experiences. It's making a stressful situation feel a lot more manageable knowing there are actual options out there!
Great questions! I can share some experience with the appeals process - I had to go through it when my initial disability application got denied. The key is getting your doctor to provide much more detailed documentation about your functional limitations, not just the diagnosis. Think specific examples like "unable to sit for more than 30 minutes" rather than just "back pain." As for phone systems, unfortunately there's no claimyr equivalent for disability that I know of. The NY Workers' Compensation Board handles disability claims and their phone system is just as frustrating as unemployment. You pretty much have to keep calling or try early morning/late afternoon when volume might be lower. One tip I learned - if you get denied initially, don't wait to appeal. The timeframes are strict and you want to get that appeal in quickly while gathering better medical documentation. Also consider reaching out to a disability attorney for a consultation if the appeal gets complicated. Many work on contingency so no upfront costs. You're right about casting a wide net - apply for everything you might qualify for simultaneously rather than waiting to see what happens with one program first. The worst they can do is say no, but you might be surprised what you actually qualify for!
Just want to add my two cents as someone who went through this nightmare last year. You absolutely cannot get unemployment while on medical leave - the weekly certification will ask if you're able to work and any honest answer will disqualify you immediately. The real tragedy is how little NY disability pays compared to what you actually need to survive. $170/week is insulting, especially in a high cost of living state like New York. I ended up having to drain my savings while waiting for approvals. A few things that helped me that I haven't seen mentioned yet: 1. Check if your employer has an Employee Resource Group (ERG) for people with disabilities or health issues - they sometimes know about resources HR doesn't advertise 2. Contact 211 (dial 2-1-1) for local assistance programs - they have a database of emergency financial help that most people don't know exists 3. If you have any credit cards with hardship programs, call them BEFORE you miss payments - many will temporarily reduce or pause payments if you explain the medical situation The system is absolutely broken for people dealing with health crises, but there are more safety nets than what's immediately obvious. Don't give up hope - focus on your recovery and piece together what financial help you can find. You'll get through this! 💪
This is such valuable advice, especially the tip about calling 211! I had no idea that was even a thing. The point about contacting credit card companies before missing payments is really smart too - I never would have thought of that but it makes total sense to be proactive rather than reactive. It's so frustrating that we have to become experts in navigating all these different systems when we're already dealing with health issues, but knowing there are resources like Employee Resource Groups and emergency assistance programs gives me hope. Thanks for sharing your experience and the encouragement - it really helps to know others have made it through similar situations! 🙏
Join the conversation
This is such a helpful thread! I'm bookmarking this for future reference. The geographic IP blocking makes total sense from a security standpoint, but it's definitely frustrating when you're legitimately trying to access your own tax documents. Good to know there are multiple solutions - the official phone line, written requests, and services like Claimyr. Really appreciate everyone sharing their experiences and workarounds!
Totally agree! This thread has been super informative. I'm dealing with a similar issue right now - trying to access my unemployment documents from overseas. It's reassuring to know that the IP blocking isn't just random technical issues but an actual security feature. The multiple solution options are really helpful too. Diego's success story with Claimyr gives me hope that I can get this sorted out without waiting weeks for mail delivery. Thanks everyone for sharing your experiences!
Just wanted to add another perspective here - I work in IT security and the geographic IP restrictions that NY DOL uses are pretty standard for government services. They use geofencing not just to prevent fraud, but also to comply with various federal regulations about data access. Most state unemployment systems have similar restrictions. If you're planning to be abroad during tax season in the future, I'd recommend setting up mail forwarding to a trusted US address ahead of time, or arranging for a family member to be your designated contact. It's much easier to plan ahead than to scramble for solutions when you need the documents urgently!
Join the conversation
Fun fact: if you divide 504 by 8 hours, that's $63/hr... so they basically expect you to make less than $63/hr or lose ALL benefits... makes no sense for those of us making way less than that normally 🤔
Your math is off. The $504 is for the whole week, not per day.
Oops lol you're right 😂 I'm a idiot. That's what I get for posting before coffee.
This happened to my sister too - she made like $506 and lost the whole week's benefit. It's such a brutal system! One thing that might help for future weeks: try to track your hours daily so you can see when you're getting close to the limit. Some people I know will actually ask their boss to cut them early if they're approaching $504. It sucks that we have to limit our work to keep benefits, but that's the reality of NY's cliff system. Definitely still certify though - you want to keep your claim active even if you get $0 for this particular week.
Join the conversation
Been there! Applied 3 weeks ago and still waiting - the anxiety is real when you're watching your savings disappear. From what I'm seeing here, it really depends on if your claim gets flagged for anything. Mine has been stuck on "pending" too with zero updates. One thing that's helped my peace of mind is knowing that as long as you keep doing your weekly certifications, you'll get backpay for everything once it finally processes. Still doesn't help with rent NOW though 😅 Have you tried calling early morning right when they open? Seems like that's when people have the best luck getting through to an actual person who can tell you what's going on with your specific case.
Same boat here! Just hit the 2 week mark and getting nervous about next month's bills. The "pending" status is so frustrating - like, give us SOMETHING to work with! I tried calling yesterday around 8:15am but still got the busy signal. Going to keep trying though since everyone says talking to a human is the magic key. Thanks for the reminder about the backpay - that's honestly the only thing keeping me sane right now knowing I won't lose those weeks of benefits.
Just wanted to share my recent experience since I see you're going through the same anxiety I had! Applied for benefits 6 weeks ago after my marketing job got eliminated. The first 3 weeks were absolutely nerve-wracking - just that dreaded "pending" status with no communication whatsoever. What finally worked for me was using one of those callback services someone mentioned here (Claimyr) after I literally couldn't get through on my own for 2+ weeks straight. Within 24 hours of them connecting me to an agent, my status changed and I got my first payment 3 days later. The agent told me my claim had been sitting in a queue waiting for manual review - something that would NEVER show up in the online status. The relief when that direct deposit finally hit was incredible. And yes, I got full backpay for all the weeks I'd been certifying. My advice: if you hit the 4 week mark with no movement, definitely try to get a human on the phone somehow. The automated system will leave you hanging indefinitely, but once you talk to someone real, things move fast. Keep certifying every week no matter what - that's your lifeline! You've got this 💪
Maya Diaz
I'm going through the exact same thing right now! Been trying to get my verification code for 4 days straight and nothing is coming through. I've tried different browsers, cleared my cache, checked every email folder possible, even created a new email address - still nothing. The system keeps saying "code sent" but there's literally nothing in my inbox. This is so incredibly frustrating when you just need to file your claim and get some financial relief. Has anyone had success getting through to the tech support line recently? I'm wondering if the 888-209-8124 number is even working at this point.
0 coins
Freya Andersen
•I feel your pain! I went through this exact same nightmare a few weeks ago. The 888-209-8124 number is working, but it's nearly impossible to get through during normal hours. What finally worked for me was calling right at 8am when they open - I had to redial about 20 times but eventually got in the queue. Also, based on what others have shared here, definitely try that Claimyr service that @Yara Khoury mentioned - it seems to be a game changer for actually reaching a human. The verification system is clearly broken for a lot of people, so don t'blame yourself. Hang in there!
0 coins
NebulaNova
I'm dealing with this exact same verification email issue right now! It's so frustrating because the system acts like everything is working fine on their end, but we're just sitting here waiting for codes that never arrive. I've been following this thread and it sounds like the email sync between different parts of their system is completely broken. For anyone still struggling with this - I found another potential workaround while researching. Try logging into your NY.gov account separately first and make sure your email is verified there, then log out completely and try the unemployment verification again. Sometimes the systems aren't talking to each other properly. Also seeing a lot of people mention calling at 8am sharp - I'm definitely going to try that tomorrow. This whole situation is making an already stressful time even worse when people just need to access the benefits they've earned. Fingers crossed they fix this system-wide issue soon!
0 coins
Sofia Morales
•That's a really good tip about verifying the email in the NY.gov account first! I hadn't thought about the systems not syncing properly with each other. It makes total sense that there could be disconnects between the main NY.gov portal and the unemployment verification system - typical government tech issues. I'm going to try your suggestion about logging into NY.gov separately first before attempting the unemployment verification again. And yes, calling right at 8am seems to be the consensus here for actually getting through. It's ridiculous that we have to jump through all these hoops just to access benefits we're entitled to, but at least this community is sharing helpful workarounds. Thanks for the additional troubleshooting idea!
0 coins