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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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u ever get this sorted out? curious what happened
Yes! I updated my bank info online, waited 5 days, then checked my account to confirm the last 4 digits of my new account were showing. Then I filed my weekly certification and got my payment in the new account 2 days later with no issues. Definitely glad I waited to make sure everything was updated first.
Just went through this exact same process last week! Updated my direct deposit info on Monday and it took exactly 4 business days to show up in my account settings. The key thing is to log in and check that your new bank account's last 4 digits are displaying correctly before you file your weekly cert. I was paranoid about it so I called the automated system to double-check my payment method was updated - you can do this by calling the main NYSDOL number and using the automated options. Once I confirmed everything looked good, I filed my certification and got paid to the new account without any problems. Definitely worth the peace of mind to wait those few extra days!
That's really helpful to know about the automated phone system! I didn't realize you could check your payment method that way. What number did you call and which menu options did you use to verify the direct deposit info was updated?
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I went through this exact same situation about 6 months ago when I switched from Bank of America to a local credit union because of their ridiculous monthly fees. Here's my timeline: I submitted the direct deposit change on a Monday, called using claimyr.com on Wednesday to confirm it was in the system (which it was), and my first payment hit the new account exactly 9 business days later. The rep I spoke to said changes typically process within 5-10 business days but recommended waiting at least one full payment cycle before closing the old account. I kept both accounts open for about 3 weeks just to be absolutely sure, and I'm glad I did because there was one small hiccup where a previous week's adjustment payment went to the old account even after the regular payments were going to the new one. My advice: update your info right after this week's payment, wait 10-12 business days before filing again, and don't close that old account until you've seen at least 2-3 successful payments in the new one. The fees suck but it's not worth the stress of a lost payment!
This is really reassuring to hear from someone who went through the same bank switch! 9 business days seems pretty consistent with what others are saying. The detail about the adjustment payment going to the old account even after regular payments switched is super helpful - I wouldn't have expected that kind of quirk from their system. Definitely going to keep both accounts open for at least a month now. Thanks for mentioning the specific timeline and confirming that claimyr actually works for getting through to verify the change!
I actually just went through this exact process about 2 months ago! Switched from Wells Fargo to a credit union because of their outrageous maintenance fees. Here's what I learned: Submit your banking change right after you get your current payment (like on a Monday or Tuesday), then wait at least 2 full weeks before filing your next claim. My change took 8 business days to process, but I waited the full 2 weeks to be absolutely certain. The most important thing - and I cannot stress this enough - is to call and verify the change went through before you file again. I used claimyr.com like others mentioned here and got connected to a rep in about 15 minutes. She confirmed my new account was showing in their system and even gave me a confirmation number to write down. Also, DO NOT close your old account until you've received at least 3 payments successfully in your new account. I thought 1 payment would be enough but then had a random backpay adjustment that went to my old account 2 weeks later. Would have been a nightmare if I'd already closed it. The waiting sucks when you're trying to escape those bank fees, but trust me - a few extra weeks of fees is way better than dealing with lost payments and the stress of trying to track down your money in their broken system. Good luck!
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Thank you all so much for the help! I think I understand now - I'll definitely answer YES to returning to work, and I'll track my hours meticulously. Since I'll be working 4 hours each day, 5 days a week, it sounds like I probably won't get any UI benefits, which is disappointing but at least I know what to expect. I'll keep certifying every week anyway to keep my claim active while I look for full-time work. Really appreciate all the explanations!
You're welcome! One last tip: even though you may not receive benefits while working those hours, continuing to certify each week is crucial. If your part-time job ends or your hours are reduced, you won't have to start a new claim. Good luck with the job search!
Just wanted to add something important that might help you and others - make sure you understand the difference between "gross earnings" and "net pay" when reporting. NY DOL wants your GROSS earnings (before any deductions like taxes, insurance, etc.), not what you actually take home. I made this mistake early on and had to correct it later. Also, if your employer gives you any tips or bonuses, those count toward your gross earnings too and need to be reported. Keep all your pay stubs and write down your daily hours immediately - don't try to remember later because DOL is very strict about accuracy!
This is such an important distinction! I almost made that same mistake when I first started reporting. Isabella is absolutely right - they want the gross amount before any deductions. And yes, definitely write down your hours every single day! I tried to reconstruct my hours from memory once and got completely mixed up. Now I keep a little notebook where I jot down my start/end times each day. It's saved me so much stress during weekly certifications. Thanks for mentioning the tips and bonuses too - I hadn't thought about those counting toward gross earnings!
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wait so if it says denied with relief that means approved?? this is so backwards lol why cant they just say APPROVED instead of using lawyer words
It's legal terminology from the appeals process. 'Relief' in legal terms means the remedy or solution granted by the court/judge. So you're getting relief from the original denial.
I'm dealing with something similar right now! When I called the NYS Department of Labor help line (after waiting on hold for 2 hours), the representative explained that "denied with relief" specifically means your initial denial was overturned through the appeals process. The "relief" part is the legal term for the remedy you received - basically the judge ruled in your favor and granted you relief from the original denial decision. You should see retroactive payments within 3-5 business days. Keep filing your weekly certifications while waiting for the back pay to process. Also double-check that all your banking info is correct in your account to avoid any payment delays.
Thank you so much for calling and getting that clarification! That's exactly what I needed to hear. I was getting really worried about having to pay everything back. I'll make sure to keep filing my weekly certifications and check that my direct deposit info is up to date. It's such a relief (no pun intended) to finally understand what this status means. Hopefully the back pay comes through soon so I can catch up on rent.
Benjamin Carter
New to this community and currently in week 2 of waiting for my first NY unemployment payment. Reading through everyone's experiences here has been incredibly helpful and reassuring! It's frustrating how long the process takes, but knowing that 3-4 weeks seems to be normal for first-time filers makes me feel less anxious. @Emma Olsen glad you got your issue resolved - gives me hope that mine will come through soon too. I've been religiously checking my account daily and certifying every Sunday. The waiting game is tough but at least now I know what to expect. Thanks to everyone who shared their timelines and tips!
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Joshua Hellan
•Welcome to the community, Benjamin! I'm also new here and in a very similar boat - about 2 weeks into my first NY unemployment claim as well. It's such a relief to find this thread and realize we're not alone in this waiting process. The anxiety of not knowing if everything is processing correctly is really tough, especially when you're depending on these benefits. @Emma Olsen your success story definitely gives me hope too! I ve'been doing the same routine - checking daily and certifying weekly like clockwork. It sounds like we just need to stay patient and trust the process, even though it s'easier said than done when bills are piling up.
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Sean Flanagan
Just joined this community and wow, this thread is exactly what I needed to see! I'm currently on day 16 of waiting for my first NY unemployment payment after filing in early March. Like many of you, I completed the ID.me verification, received the monetary determination letter showing my weekly benefit amount, but still no actual payments despite certifying religiously every Sunday. Reading everyone's experiences here - especially @Emma Olsen's successful resolution and the timeline of 3-5 weeks being normal for first-time claims - has really helped calm my nerves. The not knowing is definitely the worst part! I've been checking my account obsessively and was starting to worry something was wrong. It's such a relief to know this waiting period is unfortunately just part of the process. Thanks to everyone who shared their stories and timelines - this community is a lifesaver for newcomers like me navigating this stressful system for the first time.
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