Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
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- Connect you to a human agent at the NYDOL
- Skip the long phone menu
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- Redial until on hold
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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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The waiting is the worst part honestly. I remember refreshing my account like every hour when I first applied. Just try to be patient and make sure all your information was accurate when you filed.
I'm in a similar situation - filed my claim 8 days ago and still showing "under review." The anxiety is real when you're waiting on money you desperately need! From what I've been reading online, most people seem to get their determination within 2 weeks if it's a straightforward layoff situation. Try to stay positive and definitely follow the advice about filing your weekly claims even while waiting. I've been doing that since my first eligible week. Hang in there!
Thanks for sharing your experience! It's reassuring to know I'm not the only one going through this stress. 8 days feels like forever when you're worried about bills. I'm definitely going to start filing my weekly claims today - I had no idea that was something I needed to do while waiting. Hopefully we both hear back soon with good news!
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I'm going through the exact same nightmare right now - filed 3 weeks ago and my claim has been stuck on "pending" with zero explanation. The phone system is absolutely useless, I've burned through entire days trying to get through just to be disconnected. What's really frustrating is that they expect us to keep filing weekly certifications when we have no idea if there's even a problem with our claim or if it's just sitting in some digital pile waiting to be processed. At this point I'm wondering if I should try that Claimyr service mentioned above or contact my assemblyperson like Dmitry suggested. This whole system feels designed to discourage people from actually getting the benefits they're entitled to.
I'm in week 2 of this same exact situation and reading all these responses is both helpful and terrifying. The fact that some people are waiting 6+ weeks with no communication is just insane. I think I'm going to try both approaches - contact my state rep AND look into that Claimyr service. At least then I'll have multiple ways to potentially get answers instead of just sitting here refreshing my account every day hoping something changes. Thanks everyone for sharing your experiences, it helps to know I'm not the only one dealing with this broken system.
I went through this exact same situation last year and it turned out my claim was flagged for identity verification. Even though I had submitted all the required documents when I first filed, the system somehow didn't process them correctly. What finally worked for me was sending a secure message through the my.ny.gov portal with copies of my ID, Social Security card, and proof of employment attached. Make sure to reference your confirmation number in the subject line. It took about 10 days after sending that message for my claim to get approved, and then I received all the back payments. Also, if you haven't already, double-check that your banking information is correct in your profile - sometimes payments get delayed because of incorrect routing numbers.
This is really helpful Ana, thank you! I haven't tried sending a secure message yet - I've been so focused on trying to call that I didn't think about using the messaging system. I'm going to check my banking info right now and then send a message with all my documents attached. Did you get any kind of confirmation that they received your message, or did you just have to wait and see? Also wondering if there's a specific department or subject line format that works better for getting attention.
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also if you have any kind of severance pay or vacation payout that might delay when you can start collecting. learned that the hard way
One thing I'd add is that if you're collecting any kind of pension or retirement benefits, that can also affect your unemployment eligibility or reduce your weekly benefit amount. NYS Department of Labor will offset your UI benefits if you're getting a pension from a base period employer. Also, if you're self-employed or doing gig work while collecting, you need to report ALL earnings - even small amounts can trigger overpayment issues if not reported properly. The key is being completely transparent about your work situation when you file.
This is really helpful info about pensions and gig work! I didn't know about the pension offset rule. Quick question - what if you're doing like DoorDash or Uber while unemployed? Do you have to report every single delivery/ride even if it's just a few dollars here and there? And how does that affect your weekly benefit amount?
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Tell your cousin to check her pay stubs and add up her quarterly earnings. That's the easiest way to know for sure. The NYS Department of Labor base period thing makes more sense when you actually calculate it out with real numbers.
@NebulaNinja This is incredibly helpful information! I had no idea the interstate wage sharing was automatic. One follow-up question - does the Pennsylvania work need to be in the same type of job or industry as the NY work, or can any legitimate employment count toward the wage requirements? My cousin worked in food service in PA but retail in NY, so I want to make sure that won't cause any issues with her application.
@Gael Robinson The type of work doesn t'matter at all for unemployment eligibility! As long as the employment was legitimate and wages were properly reported, it all counts toward meeting the base period requirements. Food service in PA and retail in NY would both be included in the wage calculation. The NYS Department of Labor only cares about the dollar amounts earned and when they were earned, not what industry or job type it was. Your cousin should be in good shape with that work history combination!
Just to add some clarity for anyone reading this thread - the key thing to remember is that NY unemployment eligibility is based on WAGES earned, not just time worked. So even if your cousin has only been working part-time for 4 months, if she's earning decent wages and meets those quarterly thresholds mentioned earlier, she could still qualify. The interstate wage combination that others mentioned is huge too - those 8 months in Pennsylvania could really make the difference. I'd suggest she calculate her total earnings from both states across the relevant quarters before assuming she doesn't qualify. Sometimes people miss out on benefits they're actually entitled to because they don't realize how the system really works!
Chloe Wilson
2 weeks is actually pretty normal from what I've seen. My sister just got approved last month and it took exactly 15 days from when she filed to when she got her first payment
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Mei Zhang
I'm in the same boat - filed 3 weeks ago and still waiting. What helped me was creating an account on the NY.gov job search site and making sure I was registered there, even though they don't always tell you this is required. Also, if you were laid off or terminated, sometimes they need to contact your former employer to verify the reason for separation, which can add extra time. Hang in there, most people do eventually get approved and receive back pay for all the weeks they were waiting.
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Caden Nguyen
•Thanks for mentioning the NY.gov job search site registration - I didn't realize that might be a requirement! I'll check if I'm properly registered there. It's reassuring to hear that most people do get approved eventually, even with these delays. The back pay aspect is good to know too since I was worried about losing those weeks entirely.
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