Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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26 weeks is nothing these days with how the job market is. I was unemployed for almost a year and had to figure out other assistance programs after my UI ran out. Tell your cousin to start looking immediately and don't wait around thinking he has plenty of time
That's good advice. I'll definitely tell him to start his job search right away even while he's getting the claim set up.
One thing to add - make sure your cousin applies as soon as possible after his layoff. There's a one-week waiting period before benefits start, and you can't get paid for that first week. Also, he'll need to have his employer information ready (like his last day of work, reason for separation, etc.) when he files online at labor.ny.gov. The sooner he gets his claim in, the sooner he can start receiving those 26 weeks of benefits. Construction workers often have good wage histories so he should qualify for a decent weekly benefit amount.
He'll need his Social Security number, driver's license or state ID, and details about his most recent employment (employer name, address, dates of employment, reason for job separation). It's also helpful to have his pay stubs from the last few weeks and any separation paperwork his employer gave him. The online application at labor.ny.gov will walk him through exactly what information is needed step by step.
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The waiting is the worst part honestly. I remember refreshing my account like every hour when I first applied. Just try to be patient and make sure all your information was accurate when you filed.
I'm in a similar situation - filed my claim 8 days ago and still showing "under review." The anxiety is real when you're waiting on money you desperately need! From what I've been reading online, most people seem to get their determination within 2 weeks if it's a straightforward layoff situation. Try to stay positive and definitely follow the advice about filing your weekly claims even while waiting. I've been doing that since my first eligible week. Hang in there!
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2 weeks is actually pretty normal from what I've seen. My sister just got approved last month and it took exactly 15 days from when she filed to when she got her first payment
I'm in the same boat - filed 3 weeks ago and still waiting. What helped me was creating an account on the NY.gov job search site and making sure I was registered there, even though they don't always tell you this is required. Also, if you were laid off or terminated, sometimes they need to contact your former employer to verify the reason for separation, which can add extra time. Hang in there, most people do eventually get approved and receive back pay for all the weeks they were waiting.
Thanks for mentioning the NY.gov job search site registration - I didn't realize that might be a requirement! I'll check if I'm properly registered there. It's reassuring to hear that most people do get approved eventually, even with these delays. The back pay aspect is good to know too since I was worried about losing those weeks entirely.
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I'm going through the exact same nightmare right now - filed 3 weeks ago and my claim has been stuck on "pending" with zero explanation. The phone system is absolutely useless, I've burned through entire days trying to get through just to be disconnected. What's really frustrating is that they expect us to keep filing weekly certifications when we have no idea if there's even a problem with our claim or if it's just sitting in some digital pile waiting to be processed. At this point I'm wondering if I should try that Claimyr service mentioned above or contact my assemblyperson like Dmitry suggested. This whole system feels designed to discourage people from actually getting the benefits they're entitled to.
I'm in week 2 of this same exact situation and reading all these responses is both helpful and terrifying. The fact that some people are waiting 6+ weeks with no communication is just insane. I think I'm going to try both approaches - contact my state rep AND look into that Claimyr service. At least then I'll have multiple ways to potentially get answers instead of just sitting here refreshing my account every day hoping something changes. Thanks everyone for sharing your experiences, it helps to know I'm not the only one dealing with this broken system.
I went through this exact same situation last year and it turned out my claim was flagged for identity verification. Even though I had submitted all the required documents when I first filed, the system somehow didn't process them correctly. What finally worked for me was sending a secure message through the my.ny.gov portal with copies of my ID, Social Security card, and proof of employment attached. Make sure to reference your confirmation number in the subject line. It took about 10 days after sending that message for my claim to get approved, and then I received all the back payments. Also, if you haven't already, double-check that your banking information is correct in your profile - sometimes payments get delayed because of incorrect routing numbers.
I had the same identity verification issue that Ana mentioned! When I sent my secure message, I used the subject line "Claim Verification Documents - Confirmation #[your confirmation number]" and within about 3 business days I got an automated response confirming they received it. The key is to be very specific in your subject line and make sure all your document images are clear and readable. I also included a brief explanation in the message body listing exactly which documents I was attaching. After that it was about a week before my status changed from pending to approved. Definitely worth trying before paying for outside services!
I had the same identity verification issue! When I sent my secure message through my.ny.gov, I used the subject line "UI Claim [confirmation number] - Identity Verification Documents" and attached everything as PDFs. You don't get an immediate confirmation that they received it, but if you go to your message history you can see it was delivered. What really helped was being super specific in the message body - I listed exactly what documents I was attaching and referenced the dates I originally submitted them. The whole process is frustrating but at least the secure messaging seems to work better than the phone system.
Natasha Kuznetsova
You got this! Appeals are winnable if you have the right evidence. I won mine by showing the company's story didn't match the timeline of events.
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Chloe Davis
I went through this exact situation 8 months ago - also got wrongly labeled as "misconduct" when it was clearly a layoff. The appeal hearing was actually straightforward once I had my documentation ready. Make sure to get a copy of your employee handbook too, especially any sections about disciplinary procedures. If they didn't follow their own progressive discipline policy before terminating you, that's strong evidence it wasn't misconduct. Also, if other employees were let go around the same time, try to get their contact info as potential witnesses. The judge will want to hear about the broader context of company layoffs, not just your individual case. Don't let the 30-day deadline stress you out - as long as you file on time, you'll get your chance to present your side.
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