Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The unemployment system is so frustrating when you're dealing with health issues on top of everything else. They make it seem like you have to be 100% healthy to qualify for anything. Hope you figure out a solution that works for your situation.
I'm going through something similar right now. From what I've learned, you might want to look into Family and Medical Leave Act (FMLA) first if your employer offers it - that could protect your job while you're dealing with your health issues. For unemployment, the "able and available" requirement is really strict, but there are some exceptions. If you can do certain types of work with accommodations, document that with your doctor. Also, New York has Temporary Disability Insurance (TDI) through the state that might be more appropriate than unemployment if you're unable to work due to illness. You can apply for TDI through the Workers' Compensation Board, not the Department of Labor. It's worth exploring all your options before deciding which route to take.
This is really comprehensive advice, thank you! I didn't even know about TDI - that sounds like it might be exactly what I need since I'm genuinely unable to work due to my condition right now. Do you know if there's a waiting period for TDI benefits or if they pay a percentage of your salary like unemployment does? I'm trying to figure out which option would help me financially while I'm recovering.
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has anyone tried the callback feature? i heard they were testing it in some areas
That feature is NEVER offered to me!!! I think it's a myth or maybe only for certain types of claims because I've called hundreds of times and never once got the option for a callback!
Just checking back - did you manage to get through? I'm curious if any of these suggestions worked for you.
@Anthony Young I actually used Claimyr too after seeing Quinn s'recommendation and it cost me $19. Honestly, after spending 3 days getting nowhere with the regular phone lines, it was the best $19 I ve'spent in a while! Got connected to an agent in about 20 minutes and they resolved my pending payment issue right away. If you re'dealing with something urgent, I d'say it s'definitely worth trying before you lose more time with the traditional methods.
@Anthony Young I was in the exact same boat last month! I ended up paying the $19 for Claimyr after reading all these success stories and it was totally worth it. Got through in about 25 minutes and the agent was super helpful - turned out I had a simple documentation issue that was holding up my payments for weeks. The way I see it, $19 is way less than the money I was losing by not getting my unemployment payments on time. Plus the stress relief of actually talking to a real person was priceless!
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I just went through this process myself about 6 months ago. The wait is definitely nerve-wracking! In my case, I received the written decision exactly 12 business days after my hearing. They sent it both by regular mail and updated my online account on the same day. One thing I wish someone had told me - if you win your appeal, make sure to check that all your back payments are calculated correctly when they process them. I had to call and get one week corrected because their system missed it initially. Hang in there, 6 days is still well within the normal timeframe!
Thanks for sharing your experience! That's really helpful to know about double-checking the back payment calculations. I hadn't thought about that possibility. 12 business days seems pretty reasonable - gives me hope that I might hear something by early next week. Did you get any kind of notification when the decision was posted to your online account, or did you just have to keep checking?
I'm going through a similar situation right now - had my hearing 8 days ago and checking my online account obsessively! From what I've read in the NYS DOL handbook, they're supposed to issue decisions within 30 calendar days, but most people seem to get them within 2-3 weeks. One thing that helped my anxiety was setting up text alerts through the NY.gov website so I get notified immediately when there's any update to my claim status. Also, definitely keep filing your weekly certifications even while the appeal is pending - if you win, those weeks need to be on file for you to get the back pay. The waiting is brutal but you're still well within the normal timeframe. Fingers crossed we both hear good news soon!
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UPDATE: I went to the career center this morning and got exactly what I needed! They printed a UI Monetary Benefit Determination letter showing my claim details including the end date of September 6th. Took about 45 minutes total with the wait. The staff was really helpful. Thanks everyone for your suggestions!
That's awesome! Glad it worked out for you. In-person is definitely the way to go with these kinds of things.
Thanks for the update! I'm gonna try the same thing tomorrow.
For anyone else dealing with this, I just want to add that if you're in a time crunch like I was last month, you can also try contacting your local assemblyperson's office. They often have direct lines to state agencies and can help expedite document requests. I got my unemployment end date letter within 2 business days after their office made a call on my behalf. Worth trying if the career center is too far or if you're hitting roadblocks with the other methods!
That's a great tip! I had no idea assemblyperson offices could help with state agency issues like this. Do you just call their main office number and explain what you need? I'm dealing with a similar situation right now where I need documentation from another state agency and this could be really helpful.
Katherine Harris
honestly the whole phone interview thing is just them going through the motions most of the time... they probably already decided before they even called you based on what your employer said. just my experience but dont get your hopes up too much
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Lim Wong
I just went through this exact same process last month! After my phone interview, it took about 12 days to get the determination letter. The key thing is to keep checking your online account - mine updated to show "determination issued" about 2 days before I actually received the letter in the mail. Also, make sure you're still filing your weekly claims like others mentioned. The waiting is brutal but try to stay patient. In my case, they did approve me and I got all my back pay within 3 business days of the approval. The adjudicator told me they really just want to make sure your story matches what your employer reported, so as long as you were honest about your situation, you should be okay.
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Sasha Ivanov
•This is really reassuring to hear from someone who just went through it! I'm definitely going to keep checking my online account more frequently. Did you notice any other status changes before it switched to "determination issued"? And thanks for emphasizing the weekly claims - I've been doing that but wasn't sure if it mattered during adjudication.
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