New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Axel Far

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This is such a timely question! I just went through this decision myself a few months ago. After reading through all the responses here, I ended up keeping everything for 4 years but went the digital route that several people mentioned. I used a document scanner app on my phone to convert all my physical paperwork to PDFs, then organized them in folders by month/year on Google Drive. It took a weekend but now I have everything searchable and backed up, plus I freed up a whole file cabinet! The peace of mind is worth it - especially after reading about people actually getting contacted years later about their claims.

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Tyler Lefleur

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That's exactly what I needed to hear! I've been putting off dealing with my unemployment paperwork for months because it felt so overwhelming. The document scanner app idea is brilliant - I didn't even think about using my phone for that. Do you remember which app you used? I'm definitely going to tackle this project this weekend. It sounds like the digital approach is the way to go, especially since multiple people here have mentioned being able to search through documents when they needed specific information later.

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Leila Haddad

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This is such valuable information - I wish I had known this when my claim ended! I'm currently dealing with a similar paperwork situation and was planning to just keep everything for one year. After reading everyone's experiences, especially about people being contacted 2+ years later, I'm definitely going to keep everything for at least 4 years now. The digital scanning approach that several people mentioned sounds perfect. Has anyone had experience with NYS Department of Labor accepting scanned/digital copies of documents if they request something, or do they specifically need original paperwork? I'd hate to scan everything only to find out they require physical documents during an investigation.

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Aisha Khan

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That's a great question about digital vs. physical documents! From what I understand, NYS Department of Labor generally accepts digital copies as long as they're clear and legible. When I had to submit documentation for an issue last year, they accepted my scanned PDFs without any problems. The key is making sure the scans are high quality - you want to be able to read every word clearly. I'd recommend keeping the originals for at least the first year after scanning, just in case, then you can probably safely dispose of the physical copies. But definitely scan at a high resolution to be safe!

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Unemployment claim denied: My earnings of $14,880 don't meet the 1.5x highest quarter requirement ($16,661) - why weren't July/August 2023 wages counted?

My unemployment claim got denied and I don't understand why. I worked from February to August 2023 and made about $21k total. They sent me a notice showing why I was denied, and I'm trying to understand the requirements better. According to their notice, I don't meet the requirements. The notice specifically states the reason I was denied is: "The total wages for your base period are less than 1 1/2 times the total wages for the highest quarter of earnings in your base period" The document shows: Highest Quarter Wages = $11,107.97 $11,107.97 X 1.5 = $16,661.95 (1 1/2 times my Highest Quarter Wages) It also states "If your highest calendar quarter is more than $11,088.00 total earnings in the other base period quarters must equal at least $5,544.00" They only counted wages until June 2023 and left out July-August. Here's how they broke down my wages: Basic Base QUARTER 04/01 - 06/30 2022: $0.00 Basic Base QUARTER 07/01 - 09/30 2022: $0.00 Basic Base QUARTER 10/01 - 12/31 2022: $0.00 Basic Base QUARTER 01/01 - 03/31 2023: $3,772.44 Basic Base QUARTER 04/01 - 06/30 2023: $11,107.97 TOTAL BASE PERIOD WAGES: $14,880.41 Alternate Base QUARTER shows the same information, with my total base period wages at $14,880.41. The notice also mentioned other requirements I didn't meet, with checkboxes: - You did not work and earn wages in at least two calendar quarters of your base period. - You were not paid at least $3100 in wages in one of the calendar quarters of your base period. Can anyone explain what I'm missing here? The math doesn't make sense to me. I earned about $21k total from February to August 2023, but they only counted $14,880.41. Why weren't July and August 2023 included? And why am I not meeting the 1.5x requirement when I worked for 7 months?

Keisha Taylor

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bruh i swear ny unemployment be playing games with our money 🤡

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Paolo Longo

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ong they make it impossible on purpose

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Amina Bah

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deadass tho 💅

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Kyle Wallace

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I went through the exact same thing last year! The base period calculation is honestly the most confusing part of NY unemployment. What helped me was calling the DOL directly (took forever to get through) and having them walk through my wage history quarter by quarter. They were able to explain exactly which quarters they were looking at and why certain wages weren't included. Also double check that all your employers properly reported your wages - sometimes there are delays or mistakes in their reporting that can affect your base period calculation. Don't give up, the system is complicated but there are people there who can help clarify things if you can get through to them!

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CyberSamurai

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This is really helpful advice! How long did it take you to get through when you called? I've been trying for days but keep getting busy signals or super long hold times 😩

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Make sure you keep track of any wages you earn in your final week of unemployment. Even if you only work a few days, you need to report those earnings on your last certification. NYS Department of Labor is pretty strict about accurate wage reporting.

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Just wanted to add - when you report your return to work, make sure you have your start date and employer information ready. The system will ask for your new employer's name and address. Also, if you're starting part-time initially, you might still be eligible for partial benefits, so don't assume you need to completely stop your claim right away. The system will calculate if you're still eligible based on your reduced hours/wages.

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Danielle Mays

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That's a really good point about part-time work! I didn't realize you could still get partial benefits if you're starting with reduced hours. Is there a minimum number of hours you have to work before they cut off benefits completely?

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Ethan Wilson

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Just wanted to say I'm in the exact same boat - filed 3 weeks ago, employer contested, still waiting. At least we're not alone in this mess!

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I went through this same situation last year and it's incredibly stressful! My claim took about 5 weeks to resolve when my employer contested it. A few tips that helped me: 1) Document everything - save emails, take screenshots of your claim status, keep records of all communication. 2) Check if your state has any emergency assistance programs while you wait. 3) Consider reaching out to your local unemployment office directly if possible - sometimes they can give you a better timeline estimate. Hang in there, the waiting is awful but most contested claims do get resolved eventually. Keep filing those weekly certifications no matter what!

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Nia Wilson

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Ugh the fact finding process is such a pain. They put mine on hold for like a month because my former employer didn't respond to their inquiry fast enough. Meanwhile I'm sitting here with no income waiting for them to figure their stuff out. The whole unemployment system needs a major overhaul if you ask me.

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totally agree! it's ridiculous how long these things take when people need the money to survive

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I went through the exact same thing with NYS Department of Labor last year. The "pending fact finding" status is nerve-wracking when you're waiting for benefits, but it's actually a standard part of their process. In my case, they were verifying my layoff details with my former employer. The key thing is to keep filing your weekly claims like everyone mentioned - even though you won't get paid during the investigation, you'll receive back pay for those weeks once it's resolved. I also recommend setting up text alerts on your phone for any mail delivery since they often send important documents through regular mail that you need to respond to quickly. Hang in there - the waiting is the worst part but most claims do get approved once they finish their review.

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Mason Davis

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This is really helpful advice, thank you! I didn't know about setting up text alerts for mail delivery - that's a great tip. It's reassuring to hear that most claims do get approved after the review. I've been so stressed about whether I did something wrong in my application, but it sounds like this is just their standard process. I'll definitely keep filing my weekly claims and watch for any mail from them.

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