New York Unemployment

CommunityGovernment Services

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

How long do I need to keep my unemployment records for NYS Department of Labor?

I've been collecting unemployment for about 6 months now and my desk is getting cluttered with all these papers from NYS Department of Labor. I have weekly claim confirmations, job search logs, correspondence letters, and copies of all my certifications. My girlfriend says I'm being paranoid keeping everything but I'm worried about getting audited or something. Does anyone know the official requirement for how long we need to keep unemployment records? I don't want to throw anything away and then get in trouble later.

Keep EVERYTHING until your claim is completely closed and then add 3 years on top of that. Trust me on this one - I got hit with an overpayment notice 2.5 years after my claim ended and having all my documentation saved my butt. They wanted proof of my job search activities from specific weeks and if I hadn't kept my logs they would have assumed I wasn't looking for work.

0 coins

Wow, 2.5 years later? That's exactly why I was worried about throwing anything away. Definitely keeping everything now.

0 coins

I work as a filing clerk at a law office and we deal with government document retention all the time. The 3-year rule mentioned here is correct - NYS Department of Labor follows standard administrative law timelines. I'd also suggest keeping a simple spreadsheet or log noting what documents you have and the dates. That way if you ever need to locate something specific, you don't have to dig through everything. Also, if you do go digital, make sure your scans are clear and legible - blurry photos won't help you if there's ever a dispute.

0 coins

How long to keep unemployment records from NYS Department of Labor - filing getting confusing

Started cleaning out my file cabinet and found stacks of unemployment paperwork from when I was laid off in 2019. I've got weekly claim confirmations, job search logs, benefit payment stubs, everything. Some of it goes back like 6 years from previous claims too. My question is how long am I supposed to hang onto all this NYS Department of Labor documentation? I know the IRS wants tax records for a certain time but what about unemployment stuff? Don't want to throw away something important but this is taking up way too much space.

I'd recommend creating a simple filing system - keep the 1099-G forms with your tax documents for the full 7 years, and put the weekly claim records/job search logs in a separate folder labeled with the claim year that you can purge after 3 years. That way you're not guessing what to keep and what to toss. I made the mistake of mixing everything together and it was a mess when I needed to find specific documents later.

0 coins

This is such a timely thread for me! I just started a new job after being on unemployment for 8 months and realized I have no system for organizing all the paperwork I accumulated. Reading through everyone's experiences about the 3-year audit window was definitely a wake-up call - I had no clue NYS could come back that far to verify job searches. The systematic approach everyone's describing makes so much sense: 1099-G forms for 7 years with taxes, weekly certs and job search logs for 3 years, and scanning everything for digital backups. I'm especially glad to hear about services like Claimyr for getting through to actual people at NYS DOL if needed later. Going to spend next weekend getting organized using the three-pile method before this paperwork takes over my apartment! Thanks for all the practical advice and real experiences - this saved me from either hoarding everything or accidentally tossing something important.

0 coins

Congratulations on the new job! It's smart that you're thinking about organizing everything now while it's still manageable. I went through the same thing after my last unemployment period ended - had papers scattered everywhere and no clue what was actually important to keep. This thread has been a goldmine of information. The audit possibility really puts things in perspective - definitely want to have all your documentation in order just in case. The scanning approach seems like the perfect solution for keeping everything accessible without drowning in paperwork. Good luck with the organization project!

0 coins

Will donating plasma affect my NYS Department of Labor unemployment benefits?

I've been unemployed for about 6 weeks and recently started donating plasma twice a week to help with bills. The plasma center pays $50-60 per donation so I'm making around $400-500 a month. Do I need to report this income to NYS Department of Labor when I file my weekly claims? I'm worried this might reduce my benefits or cause problems with my claim status. The money really helps but I don't want to mess up my unemployment.

If you're having trouble getting through to NYS Department of Labor to ask about this directly, I recently used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication for weeks and couldn't get anyone on the phone, but through their service I finally talked to someone who explained my situation. Might be worth checking out if you want official confirmation about reporting plasma income.

0 coins

How much does something like that cost? Seems like you shouldn't have to pay extra just to talk to someone at an agency you're already dealing with.

0 coins

I thought the same thing at first, but when you're dealing with potentially losing benefits or getting hit with overpayments, it was worth it for me to get clear answers. The NYS Department of Labor phone system is just impossible otherwise.

0 coins

this whole system is ridiculous!! you're literally selling your BLOOD to survive and they want to penalize you for it? meanwhile rich people get tax breaks for breathing. the unemployment office makes everything so complicated on purpose to discourage people from claiming what they're entitled to

0 coins

I understand the frustration, but the rules exist to prevent fraud and ensure benefits go to people who truly need them. It's not ideal but reporting income is standard across all state unemployment systems.

0 coins

What's a 'break in claim' for NY unemployment - will I still get my payment Wednesday?

I was certifying for my weekly NY unemployment benefits yesterday and I noticed a message about a 'break in claim' on my account. Never seen this before. Anyone know what that means? Will I still get my payment on Wednesday like usual? Really counting on that money for rent this week.

This is such a relief to see that you got it resolved! I'm dealing with a similar situation right now - missed certifying two weeks ago because I was in the hospital and just realized my claim shows "break in claim" status. Your experience gives me hope that I can get this fixed quickly too. Did the agent ask for any specific documentation about your illness, or was mentioning the doctor's visit enough? I have my hospital discharge papers if that would help my case.

0 coins

@Jacob Smithson I m'really glad you found this thread! I went through something very similar when my dad was in the ICU for emergency surgery and I completely spaced on certifying - I was basically living at the hospital for a week. Your discharge papers are going to be perfect documentation. When I finally got through to an agent, she told me that hospitalization is actually one of the easiest cases for them to approve because it s'such clear, legitimate documentation of why someone couldn t'certify. The agent was really compassionate about it too. Just have those discharge papers ready with the exact dates, and maybe be prepared to briefly explain that you were physically unable to access the online system while hospitalized. I really hope you re'feeling better, and I m'confident you ll'be able to get those missed weeks backdated without too much trouble!

0 coins

@Jacob Smithson I m'so sorry to hear about your hospitalization! I hope you re'recovering well. Hospital discharge papers are definitely excellent documentation for your situation. I actually went through a break in claim issue myself recently though (not due to hospitalization and) the process was much smoother once I had proper documentation. Being hospitalized is probably one of the most legitimate reasons for missing certification that agents see. When you call, I d'suggest leading with I "was hospitalized and have discharge documentation -" this immediately lets them know you have a valid medical reason. The agents are generally very understanding about genuine medical emergencies. If you re'still having trouble getting through on the phone, that Claimyr service mentioned earlier in this thread really does seem to help people connect faster. Best wishes for your recovery and getting this resolved quickly!

0 coins

I'm dealing with a break in claim situation too and this whole thread has been incredibly helpful! I missed certifying two weeks ago because I was caring for my sick elderly mother and completely forgot. Reading about everyone's experiences gives me hope that I can get this resolved. Does anyone know if caring for a family member during a medical emergency would qualify for backdating, or is it mainly just for your own medical issues? I have some documentation from her doctor visits if that would help. Planning to try calling tomorrow but wanted to see if anyone has been in a similar caregiving situation.

0 coins

@Emily Thompson I m'so sorry to hear about your mom s'health situation! I went through something very similar when my elderly father had a fall and I had to coordinate all his medical care. Family caregiving emergencies absolutely qualify for backdating - the agent I spoke with was really understanding about it. Your mom s'doctor visit documentation should work perfectly as proof. When you call, make sure to emphasize that you were providing essential care during an unexpected medical emergency and couldn t'access the certification system. The agents are trained to handle these family caregiving situations and generally approve them when you have medical documentation. If you re'having trouble getting through, that Claimyr service everyone mentioned really does seem to help people connect faster. Hope your mom is recovering well and you can get those weeks backdated without too much trouble!

0 coins

@Emily Thompson I m'really sorry to hear about your mom s'situation - I hope she s'doing better! Family caregiving during medical emergencies definitely qualifies for backdating. I actually had to deal with this when my dad was in the ER and I was running back and forth to the hospital, completely forgot about certifying. The agent was super understanding when I explained I was the primary caregiver during a family medical crisis. Your mom s'doctor visit records should be great documentation to show it was a legitimate emergency. When you call, just be clear that you couldn t'access the online system because you were providing essential care during an unexpected medical situation. The agents handle these family caregiving cases pretty regularly. Definitely try that Claimyr service if you can t'get through - seems like it s'really helping people in this thread get connected faster. Good luck!

0 coins

How long does it take to receive unemployment benefits in NYC after filing with NYS Department of Labor?

I just filed my initial claim with NYS Department of Labor last week and I'm wondering how long it usually takes to get approved and start receiving payments in NYC. My rent is due next week and I'm getting really stressed about the timing. I worked at a restaurant in Manhattan for 2 years before getting laid off. Does anyone know the typical timeline from filing to first payment? I've been checking my.ny.gov every day but it just says 'claim under review'.

I just went through this process last month after getting laid off from my marketing job in Manhattan. The 2-3 week timeline everyone mentioned is pretty accurate - mine took exactly 18 days from filing to first payment. One thing that really helped me was downloading the NY.gov mobile app instead of just using the website - I found it updated faster and was easier to navigate when checking my claim status. Also, since you mentioned rent stress, I'd recommend reaching out to 311 about emergency assistance programs. They connected me with a few resources that helped bridge the gap while waiting for benefits. The worst part is definitely that first waiting period, but once the payments start they're pretty consistent. Make sure you have your bank account info ready for direct deposit - it speeds things up significantly once you're approved!

0 coins

Thanks for the tip about the mobile app - I didn't even know there was one! I've just been refreshing the website constantly which is probably driving me crazy for no reason. The 18-day timeline gives me hope since I'm right around that mark now. I'm definitely going to call 311 about emergency assistance programs - I hadn't thought of that resource. It's so helpful hearing from people who just went through this recently with actual timelines. The direct deposit tip is noted too - I'll double-check that's all set up correctly in my account. Really appreciate you sharing your experience!

0 coins

Just wanted to add my recent experience to help ease some anxiety here - I filed my unemployment claim in early April after getting laid off from my finance job in Midtown. It took exactly 19 days to get my first payment, which aligns with what others are saying about the 2-3 week timeline. A couple things that helped me during the waiting period: 1) I called my utility companies to explain the situation and they were surprisingly understanding about extending due dates, 2) Many NYC food pantries don't require proof of income status and can help stretch your grocery budget while waiting, and 3) I set up account alerts for both my bank and the NY.gov site so I wasn't constantly checking manually. The hardest part is definitely the uncertainty, but based on what you've shared about your work history, your claim sounds very straightforward. Restaurant workers have been hit hard and the system recognizes this. Try to focus on things you can control (weekly certifications, having all your paperwork ready) rather than refreshing that status page constantly!

0 coins

This is such practical advice, thank you! I hadn't thought about calling utility companies - that's actually brilliant and could really help with the cash flow crunch. The food pantry suggestion is also really helpful and removes some of the pride barrier since you mention they don't require income verification. I've been driving myself crazy refreshing that status page multiple times a day, so setting up automatic alerts sounds like it would save my sanity. Your timeline of 19 days gives me hope since I'm getting close to that point. It's really reassuring to hear from someone in finance who went through this recently - shows this situation can happen to anyone regardless of industry. Thanks for sharing these concrete steps I can take while waiting!

0 coins

Prev1...2627282930...1378Next