New York Unemployment

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Keep EVERYTHING until your claim is completely closed and then add 3 years on top of that. Trust me on this one - I got hit with an overpayment notice 2.5 years after my claim ended and having all my documentation saved my butt. They wanted proof of my job search activities from specific weeks and if I hadn't kept my logs they would have assumed I wasn't looking for work.

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Wow, 2.5 years later? That's exactly why I was worried about throwing anything away. Definitely keeping everything now.

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I work as a filing clerk at a law office and we deal with government document retention all the time. The 3-year rule mentioned here is correct - NYS Department of Labor follows standard administrative law timelines. I'd also suggest keeping a simple spreadsheet or log noting what documents you have and the dates. That way if you ever need to locate something specific, you don't have to dig through everything. Also, if you do go digital, make sure your scans are clear and legible - blurry photos won't help you if there's ever a dispute.

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That's really helpful advice from someone who works with these documents professionally! The spreadsheet idea is brilliant - I never thought about creating an index. And you're absolutely right about scan quality. I've seen some of my friends take blurry phone photos thinking that's good enough, but if NYS Department of Labor can't read it clearly, it's useless. Do you recommend any specific scanner apps or just using a regular scanner?

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Glad to hear your account finally unlocked! For anyone still dealing with this issue, I went through the same thing a few months ago. Here's what I learned from my experience: The ID.me verification delay is usually on NYSDOL's end, not ID.me's. They have to manually sync the verification data with their legacy system, which is why it takes longer than the advertised 24 hours. A few additional tips: - Don't attempt to verify multiple times if it's taking long - this can actually delay the process further - Make sure your NY.gov account email matches exactly what you used for ID.me - If you changed your phone number recently, that can sometimes cause sync issues The system definitely needs improvement, but hang in there - it does eventually work. Most people I know had their accounts unlock within 2-3 days max.

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This is really valuable insight, thank you! The part about not attempting multiple verifications is especially important - I was actually tempted to try again when mine was taking so long. It's frustrating that they don't provide more transparency about what's happening behind the scenes during this "processing" period. Your point about the legacy system makes a lot of sense though. Hopefully they'll modernize it eventually to make this whole process smoother for everyone.

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I went through this exact same frustration last month! After my ID.me verification, it took almost 4 days for my account to unlock. What really helped was understanding that there are actually TWO separate systems that need to sync - ID.me's system and NYSDOL's legacy unemployment database. Here's what worked for me when I was in your situation: 1. Wait the full 72 hours before calling (I know it's stressful, but calling too early just clogs up their phone lines) 2. Check your ID.me account dashboard to confirm your verification shows as "Complete" 3. Try logging in early morning (around 6-7 AM) when their servers are less busy The good news is that once it's fixed, it stays fixed - no need to re-verify. I also noticed that payments seem to process faster once your account is properly verified through ID.me. Hang in there, the waiting is definitely the worst part but it does resolve!

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This is such helpful advice! I'm currently on day 2 of waiting after my ID.me verification and was getting really anxious. Your explanation about the two separate systems makes so much sense - I had no idea that's what was happening behind the scenes. I'll definitely try logging in early tomorrow morning if it's still not working. It's reassuring to hear that once it's fixed, it stays fixed. The whole process has been so stressful, especially when you're depending on these benefits to pay bills. Thanks for sharing your experience!

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This thread has been incredibly helpful! I'm dealing with the same issue - found unemployment records going back to 2017 mixed in with other paperwork. I had no idea about the 3-year audit window or that NYS could request job search verification years later. That's honestly pretty nerve-wracking! Based on everyone's advice, I'm going to organize everything into the different retention categories: 1099-G forms with tax documents (7 years), weekly certifications and job logs (3 years from claim end), and keep any overpayment/appeal stuff indefinitely. The scanning approach sounds perfect too - I'll digitize everything before deciding what physical copies to keep. Really appreciate all the real-world experiences shared here, especially the audit stories. Better to be prepared than caught off guard later!

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This whole discussion has been such an eye-opener for me too! I'm sitting here looking at my own pile of unemployment paperwork and feeling so much more confident about what to keep versus what to toss. The audit stories really drove home why it's important to be systematic about this stuff. I love how everyone has shared their actual experiences - it makes the advice so much more credible than just guessing. I'm definitely going to implement the scanning strategy before I do any purging, just to have that digital backup. The three-pile system seems like the most practical approach. Thanks to everyone for making this such an informative thread!

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This is such a timely thread for me! I just started a new job after being on unemployment for 8 months and realized I have no system for organizing all the paperwork I accumulated. Reading through everyone's experiences about the 3-year audit window was definitely a wake-up call - I had no clue NYS could come back that far to verify job searches. The systematic approach everyone's describing makes so much sense: 1099-G forms for 7 years with taxes, weekly certs and job search logs for 3 years, and scanning everything for digital backups. I'm especially glad to hear about services like Claimyr for getting through to actual people at NYS DOL if needed later. Going to spend next weekend getting organized using the three-pile method before this paperwork takes over my apartment! Thanks for all the practical advice and real experiences - this saved me from either hoarding everything or accidentally tossing something important.

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Congratulations on the new job! It's smart that you're thinking about organizing everything now while it's still manageable. I went through the same thing after my last unemployment period ended - had papers scattered everywhere and no clue what was actually important to keep. This thread has been a goldmine of information. The audit possibility really puts things in perspective - definitely want to have all your documentation in order just in case. The scanning approach seems like the perfect solution for keeping everything accessible without drowning in paperwork. Good luck with the organization project!

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this whole system is ridiculous!! you're literally selling your BLOOD to survive and they want to penalize you for it? meanwhile rich people get tax breaks for breathing. the unemployment office makes everything so complicated on purpose to discourage people from claiming what they're entitled to

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I understand the frustration, but the rules exist to prevent fraud and ensure benefits go to people who truly need them. It's not ideal but reporting income is standard across all state unemployment systems.

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I work at a plasma center and can confirm that donation payments are considered reportable income by most state unemployment agencies, including New York. What you're receiving is compensation for your time and biological material, which makes it taxable income. We actually provide donors with 1099-MISC forms at the end of the year for amounts over $600. The good news is that NYS has that partial benefit calculation others mentioned - you won't lose your entire weekly benefit amount, just a portion based on what you earn. It's definitely better to report it accurately from the start rather than risk complications later.

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That's really helpful to know from someone who works at a plasma center! So the 1099-MISC confirms it's definitely considered income. Quick question - do plasma centers typically track how much each donor makes throughout the year, or is that something I need to keep track of myself for tax purposes?

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I'm new to this whole unemployment process and just filed my claim yesterday after getting laid off from my bartending job in the East Village. Reading through everyone's experiences here is both reassuring and anxiety-inducing! It's really helpful to see actual timelines from real people rather than just the vague official information. I'm particularly stressed because I'm a freelancer on the side too and I'm worried that might complicate my claim - did anyone else here have multiple income sources when they filed? Also, does anyone know if the weekly certification process is pretty straightforward once you get into the rhythm of it? I keep seeing people mention how important it is to not miss those weekly filings. Thanks for creating such a supportive thread here - it's clear we're all going through similar stress and it helps to not feel alone in this process!

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Hey Kara! Welcome to the unemployment club - nobody wants to be here but at least we're all figuring it out together! Regarding your freelancing concern, you'll need to report any freelance income when you do your weekly certifications, but it doesn't disqualify you from benefits - they'll just adjust your payment amount if you earn over a certain threshold that week. The weekly certification process is actually pretty simple once you get the hang of it - it's just a few questions about whether you worked, looked for work, were available for work, etc. Takes maybe 5-10 minutes each week. The key thing everyone keeps emphasizing (and it's so important) is to file those weekly certs even while your initial claim is being reviewed - I almost missed that and it would have cost me weeks of payments. Your bartending job should make for a straightforward claim, and the restaurant/service industry has been hit hard so the system is very familiar with these types of cases. Hang in there - the waiting is brutal but you're not alone!

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I'm going through this exact same process right now - filed my claim about 10 days ago after getting laid off from my job at a coffee shop in Brooklyn. The waiting period is absolutely killing me financially! Reading through everyone's experiences here has been so helpful though. I had no idea about filing weekly certifications while waiting for the initial claim to be processed - that seems like such a crucial detail that isn't made clear enough in the official information. Dylan, since you mentioned working at a restaurant for 2 years, your case should definitely be straightforward. I've been checking my account obsessively too but I'm going to try some of the suggestions here like setting up alerts instead. Also planning to call my landlord today to give them a heads up about the situation - several people mentioned that being proactive with communication helps. This thread has made me feel so much less alone in this stressful process. Hoping we all get good news soon!

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I'm so glad I found this thread! I just filed my claim three days ago after losing my job at a boutique in SoHo and I was feeling completely overwhelmed by the whole process. Reading everyone's experiences has been incredibly reassuring - especially knowing that the 2-3 week timeline seems pretty consistent across different industries. The tip about filing weekly certifications while waiting is huge - I definitely would have missed that without seeing it mentioned here so many times. I'm also going to follow the advice about being proactive with my landlord. It's scary having that conversation but it sounds like most NYC landlords have dealt with this situation before. Thanks to everyone for sharing their actual timelines and practical tips - it makes this whole process feel much less isolating when you're going through it with others!

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