New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

What was your exact denial reason? Sometimes the letters are super vague but theres a specific code at the bottom that tells the real reason. Can you check what code it shows?

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It says "Insufficient wages in base period" with code S403. Does that help clarify anything?

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Ah that's the standard insufficient wages code. Definitely appeal this - if you had steady work before covid they should apply the extended lookback. But you have to specifically request it, they won't do it automatically.

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ok so bear with me cuz this is gonna be long but I'm gonna tell you exactly what to do. I worked at nysdol for 3 years so I know the insider tricks. First, you need to formally appeal - but don't JUST appeal. Also submit a separate request for reconsideration based on COVID-related circumstances. These are processed differently and you want both going at once. Second, call the appeals phone line (NOT the regular UI line) early in the morning like 7:55am right before they open at 8. You're more likely to get through. Third, contact your state assembly member AND state senator simultaneously. Their offices have direct contacts at DOL who can expedite cases. Fourth, if all else fails, there's a backdoor method: file a complaint with the NYS Department of Financial Services. They have regulatory oversight and can sometimes get action when nothing else works. Fifth, try using claimyr.com to get through to an agent if you keep failing to connect. Many people on this forum have had success with it. The system is designed to be frustrating but with persistence you WILL get through. Don't give up! As a single mom you absolutely deserve these benefits that you've paid into through your work history. Good luck and let us know how it goes!

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This is gold! Saving this comment for when I inevitably have problems with my claim too 🙏

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Happy to help! The system is unnecessarily complicated and most people don't know all the different angles you can try. If one approach doesn't work, try another!

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While you're dealing with NY unemployment, make sure you're taking steps to protect yourself elsewhere too! Immediately: 1. Place fraud alerts with all 3 credit bureaus (Experian, Equifax, TransUnion) 2. Consider freezing your credit completely 3. Change passwords on ALL your accounts, especially email and banking 4. Set up 2-factor authentication everywhere possible 5. Monitor your bank accounts daily for suspicious activity 6. Check your credit reports weekly (they're free right now) 7. File an identity theft report at identitytheft.gov If someone has enough of your info to file an unemployment claim, they might try other types of fraud too. I learned this the hard way after my unemployment account was compromised last year and then they tried opening credit cards in my name too. Be proactive! For dealing with NY unemployment specifically, after wasting DAYS trying to call them myself, I finally used claimyr.com which got me through to a rep who could actually help. Talking to an agent got my account secured immediately which was crucial to stopping the fraudsters.

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What's the difference between a fraud alert and a credit freeze? Which is better?

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Fraud alert just means creditors have to take extra steps to verify your identity before opening new accounts. A freeze completely blocks access to your credit report so no new accounts can be opened at all until you lift it. Freeze is stronger protection but slightly more hassle when you legitimately need credit.

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Pro tip: document EVERYTHING. Take screenshots of your account showing the fraudulent claim, write down dates and times of all calls, get names of representatives you speak with, and save case numbers. I'm still dealing with tax issues from a fraudulent claim that happened to me last year because I didn't have enough documentation to prove it wasn't me who received the benefits.

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Thanks for this advice - just took screenshots of everything. Are you still having to pay taxes on benefits you never received??

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I'm still fighting it with the IRS. I got a 1099-G for benefits I never received and have been battling both NY unemployment and the IRS for months. GET A CASE NUMBER and written confirmation that it was fraud or you'll end up in my situation.

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My friend works for NYSDOL (dont tell anyone lol) and she said they are SUPER backlogged with 1099 requests right now. Apparently their printer broke or something stupid 🤦‍♀️ If you need it urgently, calling is your best bet.

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This is why I have trust issues with government agencies

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lmaooo why am I not surprised

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I went thru this last week. You HAVE to talk to a human. The automated system and website both suck. After 3 days of trying I used claimyr.com to get through and had my form in 2 days.

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How exactly does this claimyr thing work? The website is kinda vague

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They basically call unemployment for you and stay on hold, then when they get a real person, they call your phone and connect you. Saved me like 3 hours of hold time.

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Double-check if you're calculating your gross wages correctly. It's pre-tax, pre-deduction amounts that matter for unemployment. Sometimes people accidentally use their net pay which is lower.

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Fun fact: if you divide 504 by 8 hours, that's $63/hr... so they basically expect you to make less than $63/hr or lose ALL benefits... makes no sense for those of us making way less than that normally 🤔

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Your math is off. The $504 is for the whole week, not per day.

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Oops lol you're right 😂 I'm a idiot. That's what I get for posting before coffee.

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worst case scenario - you can file your taxes without the W-2 by estimating the numbers and then file an amended return later when you get the actual document. IRS understands there are delays with government agencies. i had to do this last year.

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This isn't great advice. If you underestimate what you received, you could face penalties. Better to get an extension and file correctly the first time.

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Can't believe nobody mentioned this yet - but the IRS actually gets a copy of your 1099-G from unemployment directly. If you create an account on IRS.gov you can view your wage and income transcript which shows what was reported to them. Not as good as the actual form, but at least gives you the numbers you need for filing!

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OMG thank you!! This is super helpful, I'm going to try this right now

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Just FYI it takes like 5-10 business days to verify your identity and get access to the IRS site if you haven't used it before

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