Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Miguel Silva
OK heres what u need to do - happened to me & my roomate both. The BIG mistake is trying to create a NEW id.me account. Instead: 1) Go to id.me and click "sign in" 2) Click "forgot password" and use your email 3) They'll send reset link 4) Once in, immediately go to security settings 5) Turn on ALL security features (2-factor) 6) Go to help section, report account compromised 7) They'll walk you through recovery process Basically you need to RECOVER the fraudulent account not make a new one. Then id.me will give you docs to send to NY unemployment showing you're the real person.
OMG THANK YOU!! I just tried this and it worked - I was able to reset the password and get into the account. Now I need to contact ID.me support to help clean it up, but at least I'm in!
Miguel Silva
•Awesome! Just make sure you take screenshots of EVERYTHING in there before you report it compromised. You'll need that evidence for your NY claim.
Unfortunately this is happening EVERYWHERE right now. My advice after going through this nightmare myself: 1. First priority is getting control of your ID.me account following what @profile14 suggested 2. Call NY unemployment ONLY using Claimyr (claimyr.com) - saved me 3+ hours of hold time 3. Request to speak with a supervisor immediately - regular agents CAN'T help with this 4. Have all documentation ready: police report, FTC report, credit freeze confirmations 5. Be extremely persistent! Don't take no for an answer! 6. If supervisor says they can't help, hang up and try again (seriously) 7. Once you get the right person, they can override the ID.me issue It took me 5 calls but I finally got someone who knew exactly what to do. They have a specific procedure for cross-state identity theft cases, but most agents don't know about it. Only supervisors or the fraud department can help. Don't waste time with regular agents. Also - immediately check if tax returns were filed in your name! This is usually the next step in the scam after unemployment fraud. Get an IP PIN from the IRS ASAP.
THANK YOU for the detailed advice! I just booked a callback through claimyr and I'm going to follow your steps exactly. Did you have to submit any special forms or just talk to the supervisor?
Just talking to the supervisor was enough in my case. They have an internal process they can follow once they confirm you're the real person. Make sure to ask them to note your account that you're a victim of cross-state identity theft!
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StarStrider
Have u tried calling ur bank? Sometimes they can see pending ACH transfers even if ReliaCard says it went thru. My bank (Chase) was able to tell me my transfer was stuck in some kind of verification hold and they helped push it thru.
I called them twice and they said they don't see anything from ReliaCard at all, not even pending 😕
Ravi Gupta
so frustrating!!!! i switched to just withdrawing cash at the ATM and closing my ReliaCard account. i dont trust them anymore after they "lost" my money twice. the whole ny unemployment system is designed to make everything as difficult as possible i swear
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Did your employer contest your unemployment claim? If they said you quit or were fired for cause, that would explain the delay and $0 balance.
I was laid off with like 20 other people when our store closed, so I don't think that's the issue
Omar Farouk
After WEEKS of trying, found out from a friend that works at nysdol that they're massively backlogged because of their new computer system rollout. It's creating a ton of $0 claims that need manual review. The only way to get it fixed is to talk to a human.
Chloe Davis
•yep, heard the same thing from my cousin who works for the state. they're like 100,000 claims behind because of the system upgrade
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Dylan Wright
pro tip: always keep an emergency buffer of at least one week's worth of benefits if possible. holidays, system glitches, and random payment holds happen ALL THE TIME with ny unemployment. saved my butt numerous times.
NebulaKnight
ur mom can try calling her bank to see if theres a pending deposit. sometimes it's in the system but not showing in her available balance yet
AstroAlpha
•Good idea, I'll suggest that to her!
CosmicCadet
I HATE EVERYTHING ABOUT NY UNEMPLOYMENT!!! 8 months of problems and counting... Now this check issue too??? 😤😤😤
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Chloe Harris
•we're all in the same boat friend... system is broken beyond repair
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CosmicCadet
•its like they TRY to make everything as difficult as possible
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Diego Mendoza
anyone try depositing at an ATM? Worked for my regular unemployment checks
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Anastasia Popova
•I tried ATM deposit and the machine literally spit it back out. Had to go inside.
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