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Did your employer contest your unemployment claim? If they said you quit or were fired for cause, that would explain the delay and $0 balance.
After WEEKS of trying, found out from a friend that works at nysdol that they're massively backlogged because of their new computer system rollout. It's creating a ton of $0 claims that need manual review. The only way to get it fixed is to talk to a human.
yep, heard the same thing from my cousin who works for the state. they're like 100,000 claims behind because of the system upgrade
pro tip: always keep an emergency buffer of at least one week's worth of benefits if possible. holidays, system glitches, and random payment holds happen ALL THE TIME with ny unemployment. saved my butt numerous times.
ur mom can try calling her bank to see if theres a pending deposit. sometimes it's in the system but not showing in her available balance yet
Good idea, I'll suggest that to her!
You might need to verify your identity again. A lot of accounts got flagged for extra verification recently because of all the fraud. Check your email spam folder - they might have sent you a link to verify.
Checked all my emails including spam, nothing from them in weeks. Last message was confirming my ID.me verification was complete.
I've been dealing with ny unemployment for 2 years now and honestly the only reliable way to get help is either 1) know somebody who works there or 2) use a service like claimyr.com to get through the phone lines. Everything else is just wasting time sadly.
This! The system is designed to be frustrating so people give up. It's like a test of persistence.
it took exactly 17 days for mine to come. the tracking number they gave me never worked either. just showed up randomly one day. hang in there!
I actually ended up going TO a KeyBank branch after waiting forever, and they were able to print me a temporary card on the spot that I could use until my permanent one arrived. Not all branches offer this service but worth calling around to check!
That's a great idea! I didn't even think of going in person. I'll look up if there are any branches near me.
Just make sure to bring multiple forms of ID. They were super strict about verification.
StarStrider
Have u tried calling ur bank? Sometimes they can see pending ACH transfers even if ReliaCard says it went thru. My bank (Chase) was able to tell me my transfer was stuck in some kind of verification hold and they helped push it thru.
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Sofia Ramirez
•I called them twice and they said they don't see anything from ReliaCard at all, not even pending 😕
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Ravi Gupta
so frustrating!!!! i switched to just withdrawing cash at the ATM and closing my ReliaCard account. i dont trust them anymore after they "lost" my money twice. the whole ny unemployment system is designed to make everything as difficult as possible i swear
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