New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

pro tip: always keep an emergency buffer of at least one week's worth of benefits if possible. holidays, system glitches, and random payment holds happen ALL THE TIME with ny unemployment. saved my butt numerous times.

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ur mom can try calling her bank to see if theres a pending deposit. sometimes it's in the system but not showing in her available balance yet

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Good idea, I'll suggest that to her!

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Did your employer contest your unemployment claim? If they said you quit or were fired for cause, that would explain the delay and $0 balance.

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I was laid off with like 20 other people when our store closed, so I don't think that's the issue

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After WEEKS of trying, found out from a friend that works at nysdol that they're massively backlogged because of their new computer system rollout. It's creating a ton of $0 claims that need manual review. The only way to get it fixed is to talk to a human.

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yep, heard the same thing from my cousin who works for the state. they're like 100,000 claims behind because of the system upgrade

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Mei Wong

You might need to verify your identity again. A lot of accounts got flagged for extra verification recently because of all the fraud. Check your email spam folder - they might have sent you a link to verify.

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Checked all my emails including spam, nothing from them in weeks. Last message was confirming my ID.me verification was complete.

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I've been dealing with ny unemployment for 2 years now and honestly the only reliable way to get help is either 1) know somebody who works there or 2) use a service like claimyr.com to get through the phone lines. Everything else is just wasting time sadly.

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This! The system is designed to be frustrating so people give up. It's like a test of persistence.

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so I see we're all living the same nightmare... the backpay system is criminal. took me 7 call attempts using claimyr.com before I got someone who actually knew what they were talking about. the first 6 agents had no idea how to handle backdating.

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i work in a related field (not unemployment but similar govt agency) and I'll tell you a secret - the agents CAN see your backpay status but many don't know how to access that screen in the system. Ask specifically for someone who can check the "payment history backend" not just the regular payment screen.

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This is super helpful insider info! Is there specific terminology I should use to make sure I get to the right person?

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Ask for a "tier 2 payment specialist" or someone who can access the "payment adjudication system" - those keywords might help get you to the right department. Good luck!

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My 1099G was missing too but showed up 2 weeks later randomly. Maybe wait a few days before panicking? The system is probably just backed up.

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File an extension!!!! That's what I'm doing - my paperwork is all messed up too and I'm not dealing with an audit. You can get a 6 month extension easily and then have time to sort this out.

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