ID.me verification blocked for ny unemployment - someone used my identity in California

The same exact thing happened to me!!! Some a-hole in Nevada used my info and I couldn't get verified in NY. I was freaking out because I had bills due and no income for weeks. What finally worked for me was this service called Claimyr (claimyr.com) - they got me connected with a real human at unemployment who fixed it. Talking to an actual agent was the only thing that worked after weeks of trying. Seriously it was the best money I've spent to get my benefits flowing again. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE

Sorry youre going through this! Identity theft with unemployment is rampant right now. You need to: 1) File an identity theft report with the FTC at identitytheft.gov 2) Contact both NY and California unemployment offices in writing explaining the situation 3) Get an Identity Protection PIN from the IRS so no one can file taxes in your name 4) Keep calling NY unemployment but try early morning (7:55am right before they open) 5) Send a secure message through your NY unemployment portal with all documentation I had something similar happen (but with Florida) and it took about 3 weeks to resolve. Keep all documentation and be persistent! Don't give up!

NYSDOL is the absolute WORST with identity theft cases. took me 5 months to get my claim straightened out after someone in texas used my info. the best advice I can give is to get through to a SUPERVISOR not just a regular agent. regular agents cant fix cross-state fraud issues.

Have you contacted ID.me directly? They have a specific process for handling identitiy theft cases. Goto help.id.me and submit a support ticket explaining the situation. They made me do a special video verification with extra security questions to prove I was the real me. Then they gave me documentation to send to NY unemployment.

This is why the whole unemployment system is trash 🗑️ They make it impossible to resolve identity issues but then blame claimants when fraud happens. I'd recommend contacting your state representative's office too - sometimes they can escalate unemployment issues. My sister had a similar issue and her assembly member's office got it fixed in a week after she struggled for months.

you might have to go in person to solve this. im serious. after 2 months of trying to fix my identity theft issue, i went to the nysdol career center in manhattan and they finally fixed it. they have special staff there who can handle id.me issues that the phone agents cant. bring all your documents (ss card, birth certificate, id, everything).

Literally IMPOSSIBLE to get a human on the phone with NY unemployment these days. After 3 weeks of trying I finally used claimyr.com and got a callback in less than 2 hours. The agent was able to put notes on my account about the identity theft and push my claim through. Before that I was just stuck in limbo.

Crossstate identity theft is a NIGHTMARE to fix with unemployment. I spent 6 weeks trying to fix this exact issue (someone used my info in Texas). What finally worked: - I contacted my congressperson's office (not state rep, federal level) - They have a staff member who handles unemployment issues - They sent an official inquiry to NYSDOL - NYSDOL called me back within 48 hours - Had to do a special verification with a supervisor - Finally got approved after they coordinated with Texas Don't waste time with the general phone line - they can't help with interstate fraud. Go straight to your congressperson's office!

The whole ID.me system is broken tbh. When I had this problem I had to basically spam call the ny unemployment fraud department at 888-598-2077. Eventually got someone who could help but it took literally 37 calls. Don't give up!

Your gonna need to submit form FC-36 for identity theft to NY unemployment. It's not on their website but if you call and specifically ask for that form they'll email it to you. Fill it out and send it back with your police report and ID documents. That's what fixed it for me when I had almost the exact same situation.

I actually got through to a supervisor last week using claimyr.com when I had a similar issue - agent told me they're seeing a huge spike in cross-state identity theft cases. There's apparently a special team that handles these cases now. Ask specifically for your case to be transferred to the "interstate fraud unit" when you get someone on the phone. They helped me get verified through an alternate process since ID.me was blocked.

This is a huge problem right now! I just read that NY unemployment has seen a 300% increase in identity theft cases in the last year. Most happening exactly like yours - someone uses your info in another state then you can't claim in NY. It's a mess.

OK heres what u need to do - happened to me & my roomate both. The BIG mistake is trying to create a NEW id.me account. Instead: 1) Go to id.me and click "sign in" 2) Click "forgot password" and use your email 3) They'll send reset link 4) Once in, immediately go to security settings 5) Turn on ALL security features (2-factor) 6) Go to help section, report account compromised 7) They'll walk you through recovery process Basically you need to RECOVER the fraudulent account not make a new one. Then id.me will give you docs to send to NY unemployment showing you're the real person.

Unfortunately this is happening EVERYWHERE right now. My advice after going through this nightmare myself: 1. First priority is getting control of your ID.me account following what @profile14 suggested 2. Call NY unemployment ONLY using Claimyr (claimyr.com) - saved me 3+ hours of hold time 3. Request to speak with a supervisor immediately - regular agents CAN'T help with this 4. Have all documentation ready: police report, FTC report, credit freeze confirmations 5. Be extremely persistent! Don't take no for an answer! 6. If supervisor says they can't help, hang up and try again (seriously) 7. Once you get the right person, they can override the ID.me issue It took me 5 calls but I finally got someone who knew exactly what to do. They have a specific procedure for cross-state identity theft cases, but most agents don't know about it. Only supervisors or the fraud department can help. Don't waste time with regular agents. Also - immediately check if tax returns were filed in your name! This is usually the next step in the scam after unemployment fraud. Get an IP PIN from the IRS ASAP.