New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Not to be that person, but there are TONS of jobs out there right now. I know it might not be what you want to do long term, but places are desperate for workers. My local target is offering $18/hr starting and signing bonuses. Just something to consider while you figure out the unemployment situation.

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I'm just trying to offer a practical solution. Not everyone can afford to wait for the perfect job when bills are due.

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I appreciate all perspectives. I've been applying to everything including retail but even those are competitive in my area. Still trying though!

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have you considered gig work? when i ran out of benefits i did doordash/ubereats while job hunting. not amazing money but better than nothing and you can work whenever.

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I've looked into it. Problem is I don't have a car right now. Been trying to find something I can do on foot or public transit.

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Here's a weird tip that worked for me: contact your state senator or assembly member. They have staff dedicated to helping constituents with state agency issues. My fraud case was resolved in 3 weeks after my senator's office got involved. Before that I spent 2 months getting nowhere with NYSDOL directly.

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THIS! 👆 State reps are the secret weapon for dealing with state agencies. They can cut through red tape like magic.

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Can we talk about how BROKEN the NY unemployment system is??? Like how hard would it be to verify someone's identity BEFORE sending them thousands of dollars? The fact that this is happening to so many people is just proof that the entire system needs to be rebuilt from the ground up.

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For real. During covid they were so overwhelmed they basically approved everyone and now we're all paying the price with rampant fraud.

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my friend works for NYSDOL and says they know at least 10% of all claims paid during covid were fraudulent. That's BILLIONS of dollars. They just don't have the staff to investigate.

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just got mine after TWO AND A HALF months lmaooo. the envelope was dated 3 weeks ago so it's been sitting in postal hell too. ny unemployment AND usps both failing us 👏👏👏

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WHY IS THIS HAPPENING EVERY SINGLE YEAR?? You'd think they'd figure out how to mail a form after decades of doing this. I'm so sick of this state's incompetence.

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Facts. And somehow they expect us to file taxes on time when they can't even send the forms on time. Make it make sense.

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I'm an accountant and see this issue ALL THE TIME with unemployment benefits. Here's what you need to know: 1. Yes, unemployment is fully taxable income at both federal and state levels 2. The default in NY is NO withholding (dumb, I know) 3. Even if you set up withholding, they only take 10% for federal which is often not enough 4. You can still set up withholding now for any future payments 5. For the taxes you owe now, definitely set up a payment plan with the IRS Also, many of my clients have had success using Claimyr.com to actually get through to an unemployment agent to help navigate these issues. When you need to talk to someone directly at unemployment, it's worth checking out.

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do u know if theres any penalty abatement for this? or are we just stuck paying the full amount plus penalties? 😩

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You can request first-time penalty abatement if you haven't had tax issues in the past. Call the IRS directly and explain it was your first time on unemployment and you didn't understand the tax implications. They can sometimes waive the penalties (but not the interest).

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this post giving me anxiety cuz I just started unemployment last month and didnt check any tax withholding box 🙃 gonna log in right now and see if I can change that before it becomes a problem next year

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its under payment options > update payment preferences or something like that. took me forever to find it

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just found it and updated! thanks yall, probably saved me thousands next year 🙏

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Has anyone tried going to an actual unemployment office in person? I'm wondering if that might be faster than this phone/email nightmare.

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They closed most physical offices during covid and never reopened them. The few that are open require appointments which... you guessed it... you can only get by calling the impossible-to-reach phone number 🙃

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of course they did 🤦‍♂️ what was I thinking expecting a functional govt service

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I filed my taxes without the form using my bank statements to calculate the amount. My accountant said as long as the amount is accurate the IRS won't care. It's not ideal but if you're up against the deadline that's an option.

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