


Ask the community...
it took exactly 17 days for mine to come. the tracking number they gave me never worked either. just showed up randomly one day. hang in there!
I actually ended up going TO a KeyBank branch after waiting forever, and they were able to print me a temporary card on the spot that I could use until my permanent one arrived. Not all branches offer this service but worth calling around to check!
so I see we're all living the same nightmare... the backpay system is criminal. took me 7 call attempts using claimyr.com before I got someone who actually knew what they were talking about. the first 6 agents had no idea how to handle backdating.
i work in a related field (not unemployment but similar govt agency) and I'll tell you a secret - the agents CAN see your backpay status but many don't know how to access that screen in the system. Ask specifically for someone who can check the "payment history backend" not just the regular payment screen.
Have you contacted your new employer? Some companies can advance you part of your first paycheck if you explain the situation, especially if you've already signed all the paperwork and have a definite start date.
This happened to my sister and she got through to someone at NY unemployment by using claimyr.com - it's the only thing that worked after days of trying. Agent told her about a few emergency programs she could apply for while waiting for her new job.
The witholding on unemployment is a flat 10% but ur actual tax bracket might be like 22% or 24% depending on ur total income. Plus they don't withhold state tax AT ALL. its totally misleading and they know it!!!
This happened to me & my wife. We both lost our retail jobs and got UE in 2021. Had a CPA explain that the withholding is just 10% federal and doesn't account for state taxes or your actual tax bracket. Biggest advice: adjust your W-4 at your current job to withhold extra if you're still getting unemployment.
Mei Wong
You might need to verify your identity again. A lot of accounts got flagged for extra verification recently because of all the fraud. Check your email spam folder - they might have sent you a link to verify.
0 coins
LunarLegend
•Checked all my emails including spam, nothing from them in weeks. Last message was confirming my ID.me verification was complete.
0 coins
Liam Sullivan
I've been dealing with ny unemployment for 2 years now and honestly the only reliable way to get help is either 1) know somebody who works there or 2) use a service like claimyr.com to get through the phone lines. Everything else is just wasting time sadly.
0 coins
Amara Okafor
•This! The system is designed to be frustrating so people give up. It's like a test of persistence.
0 coins