No email from TurboTax but got a trace number - will I still get my refund on my DDD 3/12 to Neobank?

Yes, you can absolutely receive your refund without getting an email notification from TurboTax. The emails are just courtesy notifications and aren't directly connected to the actual refund process. The IRS sends your money based on the direct deposit information you provided, not based on TurboTax sending you emails. The trace number you received is a good sign - it means your refund is being processed. Since you have a DDD (direct deposit date), you should see the money hit your account on or slightly before that date. Online banks like Chime, Varo, CashApp, etc. often release funds as soon as they receive them, sometimes 1-2 days earlier than traditional banks. If your DDD is 3/12, I'd expect to see it between 3/10-3/12 in your account. No need to worry about the missing emails!

I was in this exact situation and was so stressed trying to figure out what was happening with my refund. I spent hours combing through IRS jargon and calling customer service with no luck. Then I found taxr.ai and it literally explained everything about my transcript in plain english. It showed me exactly where my refund was in the process and when to expect it. The tool even explained what that trace number meant (which turns out is a good thing!). I was driving myself crazy before finding this - it's insanely good! I use it every week to check my status. https://taxr.ai

I was stuck in refund limbo last month with the same issue - no emails, but had a DDD. After days of trying to get through to the IRS (busy signals for HOURS), I found this app called Claimyr. Got me connected to an actual IRS agent in about 20 minutes who confirmed everything was fine with my refund. My money showed up the next day! Best money I've ever spent after wasting entire days trying to call myself. claimyr.com saved me from a mental breakdown lol

I have online banking too (Current) and NEVER got any emails from TurboTax but still got my refund on time. Their notification system is trash. If you have a DDD you're good to go 👍🏽

The emails from TurboTax don't mean anything. I got 3 emails saying "your refund is on the way" and it still took another week to show up. The only thing that matters is your DDD on the WMR tool. That's the official word from the IRS, not TurboTax.

Check your spam folder! All my TT emails went straight to spam this year for some reason. But yeah like others said the emails don't really matter anyway

did you pay turbo tax fees out of your refund? If so, they might be holding it for a day or two before sending to your bank

DDD means your money is coming for sure! I got my refund 2 days early with Chime. Dont stress those emails, half the time they dont send them anyway 🤣

Whats a trace number? Is that from TurboTax or the IRS? Never heard of that before

I had so many problems understanding where my refund was until I found this tool called taxr.ai - it reads your tax transcript and explains everything in plain english. Shows exactly where your refund is and what all the codes mean. Saved me so much stress! https://taxr.ai

CALL THE IRS! The phone number on the where's my refund page should get you to someone who can explain what's going on. Don't trust TurboTax emails (or lack of) to know if somethings wrong

If it says DDD 3/12 you'll get it on 3/12 or maybe earlier with those online banks. They're usually faster than traditional banks. I use Cash App and always get mine 1-2 days before the official date.

The trace number is a good sign! It means the money is moving through the system. I've noticed TurboTax's communication is pretty terrible this year - lots of missed or delayed notifications. But if you have a DDD and a trace number, your money is definitely on the way.

PSA for everyone: You can access your own IRS transcript online to see exactly what's happening with your refund. It shows all the behind-the-scenes codes and dates. WAY more info than the WMR tool or anything TurboTax tells you. Google "IRS transcript access" and make an account.

I don't think I've EVER gotten those emails from TurboTax lol and I've used them for years. Don't worry about it. The WMR tool is the only thing that matters for tracking.

For anyone with refund questions/issues: I've been using taxr.ai to monitor my transcript and it's been super helpful. Explains all the cryptic IRS codes in plain English and shows exactly where your refund is in the process. https://taxr.ai

did u check SBTPG? If u paid ur fees with ur refund, ur $ goes to Santa Barbara Tax Products Group first. Google SBTPG wheres my refund and check there

TurboTax is awful with communication. Had the same issue, but money showed up fine. DDD is from the IRS, not TurboTax, so as long as that date is there you should be good.