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Missouri state refund waiting forever? Filed 4 months ago but still 'being processed'

Has anyone from Missouri received their state tax refund yet? I filed electronically with direct deposit in March 2025 (4 months ago now!) and I'm still waiting. The state website just says "Your return is being processed" with no other details. I called the Missouri Department of Revenue yesterday and the rep confirmed they have my return but said it was "still in the processing queue" and couldn't give me any timeline. The most frustrating part is that I got my federal refund within 3 weeks! My refund amount is around $1,250 and I really need that money. The rep mentioned something about "additional verification" but wouldn't elaborate. I checked my return multiple times and everything is accurate. Anyone else stuck in the same situation or have any advice?

Norman Fraser

I work as a tax preparer in Missouri. This delay is unfortunately common this year. The state implemented new fraud prevention measures that are causing significant delays for many filers. If your return was flagged for "additional verification," it's likely part of their random selection process, not necessarily because there's a problem with your return. Here's what you can do: 1. Keep checking the "Where's My Refund" tool on the Missouri DOR website (dor.mo.gov) 2. Request a formal status update by sending a secure message through their taxpayer portal 3. If it's been more than 120 days, you can file a taxpayer advocate request 4. Make sure your bank account information was entered correctly 5. Verify that your address is current with the state The good news is that if they're taking longer than 45 days from the filing deadline, they're required to pay interest on your refund. Hang in there, many people are experiencing the same issue this year.

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Fernanda Marquez

Thanks for the detailed response! I didn't know about the interest payment - that's at least something. Do you know how many people are experiencing these delays? The rep made it sound like just a few returns.

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22d

Norman Fraser

From what I've seen in our office, about 35-40% of Missouri returns are facing extended delays this year. The reps are downplaying it but it's definitely a widespread issue. The interest is small (only about 3%) but better than nothing!

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20d

Kendrick Webb

The same thing happened to me last year. I ended up calling every week until they finally procssed mine. The squeaky wheel gets the grease 🤷‍♂️

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18d

Hattie Carson

I was in the exact same situation with my Missouri return earlier this year. After weeks of frustration and getting nowhere with phone calls, I tried using taxr.ai to figure out what was going on. It's this tool that analyzes your tax transcript and explains exactly what's happening in plain English. Within minutes I understood my return was flagged for identity verification (something the state rep never told me). I was able to submit the right documentation and got my refund 10 days later. Seriously a game changer for understanding what's actually happening behind the scenes with your taxes instead of the vague info you get from reps. https://taxr.ai

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Destiny Bryant

Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?

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22d

Hattie Carson

It does way more than just read the transcript. It analyzes all the codes and dates, explains what each status means, tells you what to expect next and when, and even catches potential issues before they become problems. It helped me identify that my return needed a specific form for identity verification that nobody at the tax office mentioned. Honestly wish I'd found it sooner instead of wasting hours on hold and getting nowhere.

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21d

Destiny Bryant

Just tried it and WOW. This thing is incredible! It explained all these weird codes on my transcript that have been driving me crazy. Turns out my refund was delayed because of a math error that was corrected but nobody ever told me. Now I can see exactly when to expect my money. Everyone dealing with the IRS needs to know about this tool!

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20d

Dyllan Nantx

Is this legit? Sounds too good to be true tbh

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18d

Destiny Bryant

100% legit. I was skeptical too but it actually delivers what it promises. Saved me from calling the IRS for the 100th time and getting different answers each time. I'm telling all my friends about it now.

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18d

TillyCombatwarrior

After 3 months of waiting for my Missouri refund and getting nowhere with the regular channels, I finally got through to a real agent using the Claimyr app. Made all the difference! Got connected to someone who actually looked at my file instead of reading from a script, and they found that my return was stuck in some verification queue with no one assigned to it. The agent manually moved it forward and my refund was deposited a week later. Talking to a real person who could actually help was the best money I've ever spent - claimyr.com if anyone else is frustrated with the endless hold times.

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Anna Xian

Does this really work? The Missouri DOR phone system is IMPOSSIBLE to navigate

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20d

TillyCombatwarrior

It absolutely works. I spent 6 hours over 3 days trying to get through the normal way. With Claimyr, I got a callback in about 40 minutes with a real human who actually had access to look at my specific case. Night and day difference.

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18d

Jungleboo Soletrain

is this like one of those services where you pay for them to wait on hold for you?

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TillyCombatwarrior

Yeah but it's more sophisticated than that. They navigate the phone tree for you and actually secure your spot in the callback queue, which is nearly impossible to do yourself these days. For me it was worth every penny because I would have never gotten through otherwise.

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18d

Rajan Walker

Just used it after seeing your comment and it worked perfectly! Got a callback in about an hour and found out my refund was held up because they couldn't verify my W-2. Problem solved in one call when I'd been trying for weeks on my own!

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18d

Nadia Zaldivar

I'm also in MO and mine was delayed for FIVE months. Filed in Feb, didn't get my refund until July. They kept saying it was "in process" but turns out they needed additional verification of my income and never bothered to tell me 🤬 Apparently there's a huge backlog this year.

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Lukas Fitzgerald

Same exact thing happened to my wife! They told us it was "randomly selected for review" but wouldn't tell us what they were reviewing or how long it would take.

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18d

Fernanda Marquez

Did you ever get any letter or notice about needing verification? I'm worried they're trying to contact me but I haven't received anything.

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Nadia Zaldivar

Nope, that was the most frustrating part! I only found out they needed verification when I finally got through to someone on the phone who actually checked my file. Nothing was ever mailed to me.

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18d

Ev Luca

Im in Kansas (neighbor to MO) and the same things happening here. Filed in April and still waiting. Called 3 times and got 3 different answers. First it was "just be patient", then it was "we need to verify something", then it was "system issue". At this point im convinced they're just holding onto our money as long as possible to collect interest on it. 🤡

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Avery Davis

I had the same frustrating experience. Found out there's a way to escalate with Missouri DOR by contacting your state representative. They have liaisons who can cut through the red tape. Worked for me - got my refund 2 weeks after my state rep's office contacted them. Worth a try if you've been waiting more than 90 days.

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Fernanda Marquez

Thanks for the tip! How did you contact your rep? Did you just call their office?

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18d

Avery Davis

Yep, just called their district office and explained the situation. They had me fill out a form authorizing them to inquire about my tax situation, then they contacted their DOR liaison. Much faster than waiting in the regular queue!

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18d

Collins Angel

This happns every year with Missouri. They're notorious for slow refunds. I've lived in 3 states and MO has been by far the worst. Last year I waited 6 months. This year I adjusted my withholding so I wouldn't get a refund because I didn't want to deal with this garbage again.

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Marcelle Drum

Smart move. I did the same thing after waiting 4 months last year. Better to break even than give the state an interest-free loan.

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Tate Jensen

wish i'd known this before moving to missouri last yr 😫 nobdy warned me about the tax nightmre

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Adaline Wong

Check if there was a math error on your return. My MO refund was delayed because I apparently added wrong somewhere (even though I used tax software). They fixed it but didn't tell me, and it added 2 months to processing. Try calling again and specifically ask if there were any adjustments or corrections made to your return.

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Gabriel Ruiz

PSA: If youre having issues with Missouri state tax and need answers, don't waste time with the general phone line. Call this number instead: 573-751-3505 - it's the taxpayer advocate office. They actually have the authority to look into specific cases. Saved me weeks of frustration.

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Misterclamation Skyblue

THANK YOU for this! Just called and got through in 5 minutes. They told me my return was flagged because I had a name change this year (got married) but failed to update my driver's license. Now I know what to fix!

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18d

Fernanda Marquez

Just tried calling and they said I need a case reference number before they can help. Did you need one?

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18d

Gabriel Ruiz

No, I didn't need a case number. Try calling again - you might have gotten someone who doesn't want to do the work. Just tell them it's been over 90 days and you've already tried the normal channels.

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18d

Peyton Clarke

I'm in Missouri too, and in my experience, the later you file, the faster you get your refund. I filed in late May (right before the deadline with extension) and got my refund in 3 weeks. My friend who filed in February is STILL waiting. It's like they prioritize the newer returns to keep their stats looking good. Totally backwards.

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Vince Eh

That's so messed up but I think you're right. My colleague filed April 14th and got his refund in 2 weeks. I filed in January and waited until June. Makes zero sense.

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Sophia Gabriel

Im an accountant and the MO Department of Revenue is a disaster this year. They implemented a new computer system that was supposed to speed things up, but it's actually causing massive delays. About 40% of my clients are experiencing extended waits, especially those who claimed certain credits or had any changes from last year (address change, name change, filing status change, etc).

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Tobias Lancaster

What about paper returns? I mailed mine cause I had to attach documentation. Is that even worse?

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Sophia Gabriel

Paper returns are running 6-8 months right now. They're basically at the bottom of the priority list. If you have the option to amend and file electronically, I would strongly consider it even if it means paying again.

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Fernanda Marquez

Do you know if they're working refunds in order of filing date or is it completely random?

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Sophia Gabriel

It's supposed to be in order of receipt, but from what I'm seeing, returns with certain characteristics get grouped together. Simple returns with no credits or deductions seem to be processed quickly while more complex returns get shuffled into various review queues. It's definitely not strictly chronological.

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Ezra Beard

what I don't understand is why the feds can process refunds so much faster than states. I got my federal refund in 11 days but MO is taking months? They have way fewer returns to process!

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Statiia Aarssizan

my refund was stuck for 3 months until I checked my transcript with taxr.ai and realized they were waiting for verification of my property tax credit. The tool showed exactly what was missing and where my return was stuck in the process. After I submitted the missing documentation, I had my refund in 2 weeks. Highly recommend checking out https://taxr.ai if youre stuck in limbo

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Reginald Blackwell

how does taxr.ai work with state returns? i thought it was just for federal

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18d

Statiia Aarssizan

It's primarily for federal, but in my case it showed that my federal return had a flag that was affecting my state return too (they share verification data). Once I fixed the federal issue, the state processed within days.

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Aria Khan

Have u checked if ur bank rejected the direct deposit? This happened to me - turns out my bank rejected the deposit because the name on the account didn't exactly match my tax return (I had my middle initial on one but not the other). The state never notified me and just put me back in the processing queue. I had to call multiple times to figure it out.

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Fernanda Marquez

I didn't even think about this! I'll check with my bank. I recently got married so my name on the account might not match exactly what's on my return. Thanks for the tip!

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Everett Tutum

The crazy thing is they charge you interest and penalties if YOU'RE late, but when THEY are late with your refund? Crickets. The whole system is designed to work against regular people. 🙄

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Sunny Wang

Not entirely true. They do have to pay interest on delayed refunds, but only after 45 days from the filing deadline (not your filing date). The interest rate is pathetically low though.

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18d

Everett Tutum

Wow I didn't know they paid interest at all! Still seems unfair that we get hit with penalties immediately but they get a 45 day grace period. But I guess I'll take what I can get lol

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Hugh Intensity

After 2 months of waiting and getting nowhere with the MO dept of revenue, I used Claimyr to get through to someone who could actually help. The agent found my return was stuck because they couldn't verify my property tax statement - something no one had bothered to tell me! Got it resolved in one call and had my money a week later. Best decision I made instead of hanging on hold forever. claimyr.com totally worth it.

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Effie Alexander

ok so i keep seeing people mention this claimyr thing... does it actually work for state tax depts or just IRS?

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18d

Hugh Intensity

It works for both! They have options for most state tax departments too. The service basically navigates the phone maze and gets you in the callback queue without having to wait on hold yourself. Saved me hours of frustration.

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Melissa Lin

Plot twist: they already sent your refund but it got lost in the mail. This happened to me last year - they said it was "processing" but they had actually mailed a check that never arrived. I had to wait 8 weeks before they would reissue it. Make sure to specifically ask if they mailed anything to you.

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Lydia Santiago

I'm guessing u claimed the property tax credit? They're auditing almost 100% of those this year. My sister works at the MO DOR and said they're prioritizing people who respond to their letters. Problem is, half the time the letters never get sent or delivered. Try checking if u have any messages in your online account.

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Fernanda Marquez

I didn't claim any property tax credit, but I'll definitely check my online account. I didn't even know they had a messaging system there! Thanks for the insider info.

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18d

Romeo Quest

this is why i always adjust my withholding to get as close to $0 refund as possible. never give the government an interest-free loan of your money that they can take their sweet time returning!

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