Missouri state refund waiting forever? Filed 4 months ago but still 'being processed'

I work as a tax preparer in Missouri. This delay is unfortunately common this year. The state implemented new fraud prevention measures that are causing significant delays for many filers. If your return was flagged for "additional verification," it's likely part of their random selection process, not necessarily because there's a problem with your return. Here's what you can do: 1. Keep checking the "Where's My Refund" tool on the Missouri DOR website (dor.mo.gov) 2. Request a formal status update by sending a secure message through their taxpayer portal 3. If it's been more than 120 days, you can file a taxpayer advocate request 4. Make sure your bank account information was entered correctly 5. Verify that your address is current with the state The good news is that if they're taking longer than 45 days from the filing deadline, they're required to pay interest on your refund. Hang in there, many people are experiencing the same issue this year.

I was in the exact same situation with my Missouri return earlier this year. After weeks of frustration and getting nowhere with phone calls, I tried using taxr.ai to figure out what was going on. It's this tool that analyzes your tax transcript and explains exactly what's happening in plain English. Within minutes I understood my return was flagged for identity verification (something the state rep never told me). I was able to submit the right documentation and got my refund 10 days later. Seriously a game changer for understanding what's actually happening behind the scenes with your taxes instead of the vague info you get from reps. https://taxr.ai

After 3 months of waiting for my Missouri refund and getting nowhere with the regular channels, I finally got through to a real agent using the Claimyr app. Made all the difference! Got connected to someone who actually looked at my file instead of reading from a script, and they found that my return was stuck in some verification queue with no one assigned to it. The agent manually moved it forward and my refund was deposited a week later. Talking to a real person who could actually help was the best money I've ever spent - claimyr.com if anyone else is frustrated with the endless hold times.

I'm also in MO and mine was delayed for FIVE months. Filed in Feb, didn't get my refund until July. They kept saying it was "in process" but turns out they needed additional verification of my income and never bothered to tell me 🤬 Apparently there's a huge backlog this year.

Im in Kansas (neighbor to MO) and the same things happening here. Filed in April and still waiting. Called 3 times and got 3 different answers. First it was "just be patient", then it was "we need to verify something", then it was "system issue". At this point im convinced they're just holding onto our money as long as possible to collect interest on it. 🤡

I had the same frustrating experience. Found out there's a way to escalate with Missouri DOR by contacting your state representative. They have liaisons who can cut through the red tape. Worked for me - got my refund 2 weeks after my state rep's office contacted them. Worth a try if you've been waiting more than 90 days.

This happns every year with Missouri. They're notorious for slow refunds. I've lived in 3 states and MO has been by far the worst. Last year I waited 6 months. This year I adjusted my withholding so I wouldn't get a refund because I didn't want to deal with this garbage again.

Check if there was a math error on your return. My MO refund was delayed because I apparently added wrong somewhere (even though I used tax software). They fixed it but didn't tell me, and it added 2 months to processing. Try calling again and specifically ask if there were any adjustments or corrections made to your return.

PSA: If youre having issues with Missouri state tax and need answers, don't waste time with the general phone line. Call this number instead: 573-751-3505 - it's the taxpayer advocate office. They actually have the authority to look into specific cases. Saved me weeks of frustration.

I'm in Missouri too, and in my experience, the later you file, the faster you get your refund. I filed in late May (right before the deadline with extension) and got my refund in 3 weeks. My friend who filed in February is STILL waiting. It's like they prioritize the newer returns to keep their stats looking good. Totally backwards.

Im an accountant and the MO Department of Revenue is a disaster this year. They implemented a new computer system that was supposed to speed things up, but it's actually causing massive delays. About 40% of my clients are experiencing extended waits, especially those who claimed certain credits or had any changes from last year (address change, name change, filing status change, etc).

what I don't understand is why the feds can process refunds so much faster than states. I got my federal refund in 11 days but MO is taking months? They have way fewer returns to process!

my refund was stuck for 3 months until I checked my transcript with taxr.ai and realized they were waiting for verification of my property tax credit. The tool showed exactly what was missing and where my return was stuck in the process. After I submitted the missing documentation, I had my refund in 2 weeks. Highly recommend checking out https://taxr.ai if youre stuck in limbo

Have u checked if ur bank rejected the direct deposit? This happened to me - turns out my bank rejected the deposit because the name on the account didn't exactly match my tax return (I had my middle initial on one but not the other). The state never notified me and just put me back in the processing queue. I had to call multiple times to figure it out.

The crazy thing is they charge you interest and penalties if YOU'RE late, but when THEY are late with your refund? Crickets. The whole system is designed to work against regular people. 🙄

After 2 months of waiting and getting nowhere with the MO dept of revenue, I used Claimyr to get through to someone who could actually help. The agent found my return was stuck because they couldn't verify my property tax statement - something no one had bothered to tell me! Got it resolved in one call and had my money a week later. Best decision I made instead of hanging on hold forever. claimyr.com totally worth it.

Plot twist: they already sent your refund but it got lost in the mail. This happened to me last year - they said it was "processing" but they had actually mailed a check that never arrived. I had to wait 8 weeks before they would reissue it. Make sure to specifically ask if they mailed anything to you.

I'm guessing u claimed the property tax credit? They're auditing almost 100% of those this year. My sister works at the MO DOR and said they're prioritizing people who respond to their letters. Problem is, half the time the letters never get sent or delivered. Try checking if u have any messages in your online account.

this is why i always adjust my withholding to get as close to $0 refund as possible. never give the government an interest-free loan of your money that they can take their sweet time returning!

I'm dealing with the exact same issue! Filed my Missouri return in February and still nothing. The "being processed" message has been showing for months now. What's really frustrating is that I called three different times and got three completely different explanations - first they said it was random verification, then they said there was a system backlog, and the third person told me they were reviewing my W-2 information. It's like they have no idea what's actually happening with individual returns. At this point I'm convinced they're just buying time and hoping we'll forget about our refunds. The lack of transparency is incredibly frustrating when you're counting on that money.

I'm experiencing the exact same frustrating situation! Filed my Missouri return in early March and it's been sitting in "processing" limbo for over 4 months now. The lack of communication is maddening - I've called multiple times and each rep gives me a different vague explanation about "additional verification" or "system reviews" but nobody can tell me what specifically they need or when it might be resolved. What's particularly annoying is that my federal return was processed and refunded within 2 weeks, but Missouri seems to have no sense of urgency whatsoever. I'm owed about $900 and really need that money for some unexpected medical bills that came up. From reading all these comments, it sounds like this is a widespread issue affecting thousands of Missouri taxpayers this year. The new computer system rollout seems to have created a massive bottleneck, and their customer service clearly isn't equipped to handle the volume of frustrated people calling for answers. I'm going to try some of the suggestions mentioned here - particularly calling the taxpayer advocate office and checking if my state rep can help escalate this. It's ridiculous that we have to jump through all these hoops just to get our own money back that they're legally required to process in a reasonable timeframe. Thanks for posting this - at least now I know I'm not alone in this nightmare!

I'm in the exact same situation! Filed my Missouri return in March and it's now been over 4 months of waiting with nothing but that generic "being processed" message. What's really frustrating is that I've called multiple times and gotten completely different explanations each time - first it was "routine processing," then "additional verification needed," and most recently "system delays." It's like they're just making stuff up at this point. The worst part is I got my federal refund in less than 3 weeks, so clearly the issue is with Missouri's system, not my return. I'm owed about $1,100 and really need that money for some car repairs that came up unexpectedly. Reading through all these comments, it's clear this is a massive statewide problem affecting thousands of taxpayers. The fact that they implemented a new computer system that's actually making things WORSE instead of better is just typical government incompetence. And the complete lack of transparency about what's actually happening with individual returns is infuriating. I'm definitely going to try calling that taxpayer advocate number someone mentioned (573-751-3505) and see if my state representative can help escalate this. It's ridiculous that we have to jump through all these hoops just to get our own money back. Thanks for posting this - at least now I know I'm not going crazy and this really is as bad as it seems!

I'm going through the exact same nightmare! Filed my Missouri return electronically in early March and I'm still stuck in that endless "being processed" loop after 4+ months. Like you, I got my federal refund super quickly (about 2 weeks) but Missouri seems to be in complete chaos this year. What's really frustrating is the total lack of communication - I've called their customer service line probably 6 times now and every single rep gives me a different story. First it was "normal processing delays," then "additional verification required," then "system upgrades causing backlogs." It's like they're just throwing darts at a board of excuses. I'm owed about $980 and really counting on that money for some home repairs that can't wait much longer. The fact that they can hold onto OUR money indefinitely while giving us zero concrete information about timelines is absolutely infuriating. From reading all these comments, it's clear this is affecting thousands of Missouri taxpayers and their new computer system has been a complete disaster. I'm definitely going to try calling that taxpayer advocate number (573-751-3505) that someone shared - seems like they might actually have the authority to look into specific cases instead of just reading from a script. Thanks for posting this! At least now I know I'm not alone in this mess and there might be some actual solutions to try.

I'm in Missouri and going through the exact same frustrating situation! Filed my return electronically in March and it's been over 4 months of that same "being processed" message with zero useful information. What makes it even more maddening is that I've called 4 different times and gotten 4 completely different explanations - everything from "routine review" to "identity verification" to "system maintenance delays." It's clear they have no idea what's actually happening with individual cases. Like you, I got my federal refund within 2 weeks, so I know my return is fine. Missouri's new system has obviously created a massive mess and they're clearly overwhelmed but won't admit it. I'm owed $1,400 and desperately need it for childcare expenses. Based on what I'm seeing in these comments, I'm going to try that taxpayer advocate number (573-751-3505) tomorrow and also reach out to my state rep's office. It's ridiculous that we have to become private investigators just to get our own money back! Thanks for posting this - it's somewhat comforting to know thousands of us are stuck in the same bureaucratic nightmare.

I'm dealing with the exact same situation in Missouri! Filed my return in late February and it's been stuck in "processing" for over 4 months now. What's really frustrating is that every time I call, I get a different excuse - first they said "routine processing," then "additional verification," and last week they told me there was a "system glitch" affecting my return. It's like they're just throwing random explanations at the wall. I got my federal refund in 2 weeks, so clearly my return is correct. I'm owed about $850 and really need it for unexpected veterinary bills for my dog. The complete lack of transparency and consistent information is infuriating - we're essentially giving the state an interest-free loan while they take their sweet time. I'm going to try calling that taxpayer advocate number (573-751-3505) that someone mentioned and also contact my state representative's office. It shouldn't take detective work to get our own money back! Thanks for posting this - at least I know I'm not going crazy and this really is as widespread as it seems.

I'm in Missouri and experiencing the exact same nightmare! Filed my state return in March and it's been stuck in "processing" for months now while my federal refund came through in under 3 weeks. The inconsistent explanations from different reps is the most frustrating part - I've been told everything from "routine processing" to "system maintenance" to "additional verification needed" but nobody can give me any specifics or timeline. I'm owed about $1,200 and really need it for some unexpected home repairs. It's infuriating that they can hold onto our money indefinitely while providing zero transparency about what's actually happening. Based on all these comments, it's clear Missouri's new computer system rollout has been a complete disaster affecting thousands of taxpayers. I'm definitely going to try calling that taxpayer advocate number (573-751-3505) that several people mentioned, and maybe reach out to my state rep too. It's ridiculous that we have to jump through all these hoops just to get our own money back! Thanks for posting this - at least now I know I'm not alone in dealing with Missouri's broken tax system this year.

I'm in the exact same boat here in Missouri! Filed electronically in early March and have been stuck in that "being processed" purgatory for over 4 months now. What's driving me absolutely crazy is getting different answers every single time I call - first it was "routine processing delays," then "additional verification required," and last week they told me it was due to "system upgrades." It feels like they're just reading from a rotating list of excuses. My federal refund showed up in 2 weeks, so I know there's nothing wrong with my return. I'm owed $1,350 and desperately need it for some unexpected medical expenses that insurance didn't cover. The complete lack of transparency is maddening - we're essentially giving them an interest-free loan while they drag their feet. I'm definitely going to try that taxpayer advocate number (573-751-3505) that several people have mentioned, and I might also reach out to my state representative's office. It's absolutely ridiculous that we have to become detectives just to get our own money back. Thanks for posting this - it's somewhat reassuring to know I'm not the only one dealing with Missouri's completely broken tax system this year!

I'm dealing with the exact same nightmare here in Missouri! Filed my return electronically in early February and it's been over 5 months now with that same frustrating "being processed" status. Like so many others here, I've called multiple times and gotten completely different explanations each time - everything from "routine verification" to "system backlog" to "additional documentation needed" but they can never tell me what documentation or give any real timeline. My federal refund came through in less than 2 weeks, so clearly there's nothing wrong with my return. I'm owed about $1,180 and really need it for car repairs that I've been putting off. What's most infuriating is the complete lack of transparency - they're holding our money hostage while giving us the runaround. Based on reading through all these comments, I'm going to try calling that taxpayer advocate number (573-751-3505) tomorrow and also reach out to my state representative's office. It's absolutely ridiculous that so many Missouri taxpayers are going through this same bureaucratic nightmare because of their botched system upgrade. Thanks for posting this - it's both frustrating and somewhat comforting to know thousands of us are stuck in the same mess!

I'm experiencing the exact same frustrating situation with my Missouri state refund! Filed electronically in mid-March and it's been sitting in "processing" limbo for over 4 months now. Like so many others here, I've called multiple times and gotten completely different explanations each time - first "routine processing," then "additional verification needed," and most recently "system delays due to upgrades." What's particularly maddening is that my federal refund was deposited within 10 days, so I know my return is accurate. I'm owed $1,425 and really need it for some unexpected plumbing repairs that can't wait much longer. Reading through all these comments, it's clear Missouri's new computer system rollout has been an absolute disaster affecting thousands of taxpayers. The complete lack of transparency and consistent information is infuriating - we're essentially giving them an interest-free loan while they take their sweet time with no accountability. I'm definitely going to try calling that taxpayer advocate number (573-751-3505) that several people mentioned tomorrow, and I might also contact my state representative's office. It shouldn't require detective work to get our own money back! Thanks for posting this - it's both frustrating and somewhat reassuring to know I'm not alone in this bureaucratic nightmare.

I'm going through the exact same thing in Missouri! Filed my return electronically in late February and I'm still stuck in that "being processed" status after almost 5 months. What's really frustrating is that I've called 5 different times and gotten 5 completely different explanations - everything from "routine review" to "identity verification" to "computer system issues." It's like they're just picking random excuses out of a hat. My federal refund came through in 12 days, so I know there's nothing wrong with my return. I'm owed about $975 and really need it for some unexpected dental work that insurance didn't fully cover. The total lack of communication and transparency is absolutely maddening - they're basically holding our money hostage while giving us the runaround. I'm definitely going to try that taxpayer advocate number (573-751-3505) that several people have mentioned here. It's ridiculous that so many Missouri taxpayers are dealing with this same nightmare because of their botched system upgrade. Thanks for posting this - at least now I know I'm not going crazy and this really is as widespread as it seems! Hopefully we can all get some real answers soon instead of being shuffled around by customer service reps who clearly don't know what's actually happening.

I'm dealing with the exact same situation! Filed my Missouri return in early March and it's been stuck in "processing" for over 4 months now. Like everyone else here, I've called multiple times and gotten different excuses each time - first "routine processing," then "additional verification," and last week they said there was a "system glitch." My federal refund came through in 2 weeks, so clearly my return is fine. I'm owed about $1,100 and really need it for some unexpected home repairs. What's most frustrating is the complete lack of transparency - they're holding our money while giving us the runaround with no real timeline. Based on all these comments, I'm definitely going to try calling that taxpayer advocate number (573-751-3505) tomorrow and maybe contact my state rep too. It's ridiculous that so many of us are going through this same nightmare because of Missouri's botched system upgrade. Thanks for posting this - at least I know I'm not alone in dealing with their broken tax system this year!