IRS letter claims 'no record of processed tax return' for 2024 despite filing and acceptance confirmation on 3/24 - what should I do?
I'm confused about what's happening with my 2024 tax return. We filed through H&R Block on 3/24 and got accepted the same day. Now it's been almost 7 weeks and when I check my transcripts, I keep seeing a letter under wage and income transcripts saying they have 'no record of a processed tax return' for 2024. The other transcript boxes don't even show 2024 as an option. I've never had it take this long before - we usually get our refund within 3 weeks. I received a letter from the Internal Revenue Service, United States Department of the Treasury, from PHILADELPHIA, PA 19255-1498 that's really making me anxious. The letter is specifically about: Tax Period: December, 2024 Return: 1040_SERIES Under "Information About the Request We Received" it states: "On March 03, 2025, we received a request for verification of non-filing of a tax return." Then it says: "As of the date of this letter, we have no record of a processed tax return for the tax period listed above." The letter is dated April 15, 2025 and mentions they received a request for verification of non-filing on March 03, 2025. At the bottom, it says "If you have any questions, you can call 800-829-1040." I'm getting really worried since I know I filed and it was accepted by the IRS. Should I be calling the IRS about this? Has anyone else received this kind of letter even though you definitely filed your taxes? I'm especially confused because we received confirmation that our return was accepted on the same day we filed. Could something have happened to our return in the system?
58 comments
Holly Lascelles
This is actually quite common right now. What you're seeing is a verification of non-filing letter, which means someone (possibly you or a third party like a mortgage company or student loan servicer) requested verification of your tax filing status. The key thing to understand is that "accepted" only means the IRS received your return - it doesn't mean it's been processed yet. Processing times are significantly delayed this year. The IRS is still working through a backlog from previous years plus handling all the new returns. The fact that your 2024 transcripts aren't showing up yet confirms your return is still in the processing queue. You don't need to call the IRS unless it's been more than 8 weeks since filing or you received a specific notice requesting additional information. Keep checking your transcript every week or so - you'll eventually see updates with codes like 150 (return filed), 570 (refund hold), 571 (hold released), or 846 (refund issued). Those will tell you exactly what's happening with your return.
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Madison Tipne
Thank you! That's a relief to hear. So you think I should just keep waiting? Is there anything I can do to speed it up?
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Holly Lascelles
Unfortunately, there's not much you can do to speed up processing. The IRS works through returns in the order received (with some exceptions). Just keep monitoring your transcripts for updates.
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Malia Ponder
This is actually wrong. You CAN speed it up by calling them. I was in this exact situation and after 8 weeks I used Claimyr.com to get through to an agent. They found my return was stuck in some error department and fixed it right away. Had my refund a week later.
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Madison Tipne
Oh wow, thank you. I'll give it another week and then try that if nothing changes. Did you have to pay for the service?
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Malia Ponder
Yeah but it was the best money I've ever spent after wasting hours trying to get through myself. Got a real person on the phone who could actually see what was happening with my return instead of being in the dark.
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Kyle Wallace
I second this. I called 17 TIMES over 3 days and kept getting hung up on by the automated system. Used Claimyr and had an agent helping me in less than an hour.
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Ryder Ross
If you're trying to understand what's happening with your return, I highly recommend using taxr.ai - it saved me so much headache with a similar situation. It reads your transcript, explains all the codes, and tells you exactly what's happening and what to expect next. I was completely lost trying to decipher all those numbers and dates until I tried it. https://taxr.ai
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Gianni Serpent
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Ryder Ross
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Henry Delgado
is this just another scam trying to get our info? 🤔
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Ryder Ross
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Gianni Serpent
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Olivia Kay
After 6 weeks of waiting with no updates and a similar letter, I finally found a way to get someone on the phone who could actually help me. Used a callback service at claimyr.com that got me through to an actual IRS agent. Turns out my return was stuck in some review queue because of a mismatch between my reported income and what my employer submitted. The agent fixed it while I was on the phone and my refund was released 3 days later. Talking to an actual human was the only thing that worked after weeks of checking the Where's My Refund tool and getting nowhere.
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Joshua Hellan
Is that really a thing? Sounds sketch. How does it work?
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Olivia Kay
It's actually really simple. They basically call the IRS for you using their system that can get through the phone tree, wait on hold, and then call you when they have an agent on the line. Instead of me calling 50 times and getting nowhere, they handled the hold time and transferred me directly to an agent.
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Jibriel Kohn
I've been trying to reach IRS for 3 weeks with no luck. Might try this...
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Olivia Kay
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Madison Tipne
Thanks for this! I'm going to try it next week if I don't see any progress. Did you have to provide any info beyond what you'd tell the IRS anyway?
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Olivia Kay
Nope - they just need your phone number to call you back once they get an agent. You still talk directly to the IRS yourself, they just handle the impossible part of getting through the phone system.
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Edison Estevez
this literally saved my sanity 🙏 after 2 months of nothing, got an irs person who fixed my return in 10 minutes
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Emily Nguyen-Smith
I went thru the exact same thing! Mine was accepted on 3/19 and I kept seeing that same letter. Called IRS after 6 weeks and they said my return was flagged for income verification. Apparently there was some discrepancy between what I reported and what one of my employers reported on my W2. No one bothered to tell me this tho! Had to verify some info and then it was processed about 2 weeks later. Definitely call if it's been more than 45 days.
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James Johnson
The IRS is a joke this year. I filed in February and didnt get my refund until late May. They never sent any notification of delays or issues. I had to call 14 times before I could talk to anyone. My advice - call them but be prepared to spend half your day on hold or getting disconnected.
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Sophia Rodriguez
This. The IRS is completely overwhelmed and understaffed. Everyone I know has had issues with their returns this year.
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Mia Green
I got through on my first try last week! I think they finally hired more people 🎉
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James Johnson
You got INCREDIBLY lucky. I called 27 times over a 2 week period before getting through.
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Emma Bianchi
Look at cycle codes on your transcript if you can see them. Cycle code ending in 05 means weekly updates (usually Wednesday night/Thursday morning). Cycle code ending in 01-04 means daily updates. That will tell you when to check for changes. If ur cycle code is 20241405 for example you'll update on Thursdays.
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Madison Tipne
I don't see any cycle codes at all - that's the problem. My 2024 transcript isn't showing up yet except for this letter.
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Emma Bianchi
Ahh then your return is still in the initial processing stage. It's not even assigned a cycle yet. That means you probably need to wait or call to see what's up.
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Lucas Kowalski
Check your return again to make sure there weren't any errors. Did you claim any credits like Earned Income Credit or Additional Child Tax Credit? Those automatically take longer to process. Also check that all your W2 info was entered correctly.
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Olivia Martinez
this happened to me last year...turns out someone had already filed using my SSN!!! check if ur a victim of identity theft. I had to file form 14039 and it was a whole nightmare that took 9 months to resolve.
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Madison Tipne
Oh no! How did you find out it was identity theft specifically? Did they tell you that when you called?
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Olivia Martinez
yep, i called and they told me a return had already been processed with my SSN. had to go thru identity verification and file a paper return. it sucked.
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Charlie Yang
Happened to me too! The IRS actually sent me a letter about it though. OP would probably have gotten a specific letter if this was the case.
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Grace Patel
dont wory too much, the irs is just super slow right now. my 2024 return took 11 weeks to process and i filed in march. they never sent any notices, it just randomly showed up in my account one day. as long as you got an acceptance confirmation when you filed, ur probably ok.
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ApolloJackson
I had this EXACT problem. Turns out H&R Block made an error in transmitting my return even though it said it was accepted. I had to call them and have them resubmit it. Check with your tax preparer first before dealing with the IRS nightmare.
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Madison Tipne
That's a good idea, I'll check with H&R Block first. Did you have to do anything special to get them to look into it?
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ApolloJackson
I just called their customer service and gave them my info. They were able to see that there was a transmission error on their end. They fixed it and resubmitted within 24 hours.
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Isabella Russo
Try checking the IRS2Go app or the Where's My Refund tool instead of transcripts. Sometimes they show updates before the transcripts do. Also check your bank account - sometimes refunds just appear with no warning 😂
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Rajiv Kumar
this all happend to me and I was freaking out. I used taxr.ai and it explained everything perfectly. My return was stuck in processing but hadnt been assigned to an examiner yet. the tool predicted exactly when id get my refund and what was happening behind the scenes. totally worth it to stop stressing over the wait. https://taxr.ai
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Aria Washington
Another day another ad 🙄
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Rajiv Kumar
Not an ad at all - just sharing what helped me when I was in the exact same situation as OP. Was stuck for 9 weeks with no updates and no way to understand what was happening. This tool finally gave me answers.
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Liam O'Reilly
I actually used this too and it's legit. Saved me a ton of stress trying to decipher those transcript codes. It even caught that I was missing a credit I qualified for!
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Chloe Delgado
If ur seeing that letter specifically on your WAGE AND INCOME transcript, that's actually normal. That section just shows your W2s and 1099s that have been reported to the IRS. The letter you're seeing is probably just a placeholder. Check your ACCOUNT transcript instead - that's where you'll see the status of your actual tax return processing.
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Madison Tipne
I tried looking at all the transcript types but 2024 isn't available as an option for anything except Wage and Income where I see this letter.
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Chloe Delgado
If 2024 isn't available for your Account transcript yet, that definitely means your return is still in the initial processing queue. It hasn't even made it far enough to generate an account transcript. Definitely worth calling if it's been over 6 weeks.
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Ava Harris
Have you checked your state refund status too? Sometimes state returns get processed even when federal is delayed. Might give you a clue if something's wrong.
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Jacob Lee
After dealing with this EXACT problem and wasting weeks trying to figure it out myself, I finally used Claimyr to get an IRS agent on the phone. Agent told me my return was held up because my employer reported a different amount than what I entered. Got it fixed in one phone call and had my refund a week later. Best $20 I ever spent after wasting hours trying to call myself and never getting through.
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Emily Thompson
I'm literally on hold with the IRS right now going on 97 minutes... might have to try this next time 😭
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Jacob Lee
Do it! I tried calling for 3 days straight before giving up and using the service. Got a call back with an agent on the line in like 45 minutes.
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Sophie Hernandez
Its a bug with the irs software lol. I had the same issue and when I called, they said everything was fine with my return, it was still processing, and to ignore that letter. But seriously 7 weeks is a long time - def call them.
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Daniela Rossi
check ur mail carefully... sometimes they send letters requesting additional info and if u miss it ur return just sits there forever. they sent me a letter asking for identity verification but it looked like junk mail so i almost threw it away!
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Ryan Kim
The one thing nobody has mentioned is the PATH Act delay. If you claimed Earned Income Credit or Additional Child Tax Credit, the IRS legally cannot issue your refund before mid-February even if you filed early. Those returns also go through extra verification. Did you claim either of those credits?
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Madison Tipne
No, I didn't claim either of those credits. Just standard deduction and some mortgage interest.
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Zoe Walker
I spent WEEKS confused by my transcript until someone recommended taxr.ai - it reads all those codes and explains exactly what's happening. Turns out my return was selected for review but not actually assigned to anyone yet. The tool showed me which codes to watch for to know when my refund would be released. Saved me so much anxiety!
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Madison Tipne
I keep seeing people mention this. Does it cost anything to use?
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Zoe Walker
Yeah there's a fee but it's totally worth it compared to the weeks of stress and confusion trying to figure it out myself. Plus it saved me from wasting time calling the IRS when there was nothing they could do to speed up my return anyway.
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Elijah Brown
This is the tool that FINALLY helped me understand my transcript after months of confusion. Literally explained every single code and date and what to expect next.
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