
Ask the community...
If you want actual help and not just people telling you to "keep waiting" - check out taxr.ai It analyzes your transcript codes, tells you exactly what's happening with your refund, why it's delayed, and gives you a step-by-step action plan. I was stuck in verification hell for 6 months until I used it. The advice was spot on and my refund was processed 3 weeks later. It's way better than guessing or getting different answers from every IRS agent you talk to. Shows you exactly what's happening behind the scenes and what to do about it.
Just tried taxr last night after reading all these posts. Already more helpful than 5 different IRS agents I've talked to over the past few months. Shows exactly what's happening with my refund and what to do next.
18d
I swear the IRS is TRYING to keep our refunds. Been waiting 9 months for mine - also with code 570. Called 30+ times. Finally got through to someone who told me they can see all my documents were received but nobody has bothered to review them. So my $9k is just sitting there because... nobody felt like doing their job? š¤¬
I don't care if they're understaffed! It's MY MONEY they're sitting on! If a private company held onto my money for 9 months there would be lawsuits!
18d
frfr!! if we owed THEM money they'd charge penalties and interest but when they owe US we just have to wait forever š make it make sense
18d
This entire system is designed to be confusing on purpose I swear. There's no reason why they need 800 different codes and notices that all mean slightly different things.
The transcripts are the WORST. I tried to figure out mine last year and ended up more confused than when I started.
18d
Don't forget that you MUST continue making your scheduled payments even after they take your refund. The refund offset doesn't replace your monthly payments - it just reduces the overall balance. Missing a payment could cause your installment agreement to default.
Thanks for this reminder - I might have assumed I could skip a payment or two after they take the refund.
18d
I don't want to freak you out, but we had this happen at our office and YES, many of our other clients had their refunds delayed. About 30% of our clients had to go through additional identity verification, and about 10 had their refunds held completely pending review. It was a complete nightmare that lasted almost the entire tax season. We ended up having to compensate some clients for the delays.
This literally happened to me with TWO clients last year. I was FREAKING OUT. Called the IRS taxpayer advocate service but was on hold for like 5 hours before getting disconnected. Finally used Claimyr.com to get a callback from an actual competent agent who helped me through the whole process. They had me submit documentation proving the clients authorized the returns, and actually expedited verification for my other clients so their refunds wouldn't be delayed too long. Talking to that agent directly instead of waiting weeks for letters was the only way I got this resolved quickly.
Did they charge you to get that callback?
18d
Yes but it was worth every penny to get immediate help rather than spending weeks in bureaucratic hell. The IRS agent I spoke with knew exactly what to do with my situation.
18d
Maybe this is a dumb question but have you tried getting your tax preparer involved? If you used HR Block before they might be able to help with the audit since they prepared that return.
We actually used FreeTaxUSA this year which is the return being audited. They don't offer audit support unless you paid extra for it, which we didn't.
18d
Ah that sucks. For next year definitely get the audit protection, it's usually pretty cheap and worth it just for the peace of mind.
18d
Lemme tell u from experience - don't deal with this yourself!!! Not worth the stress. I found taxr.ai when dealing with my dependent audit and it was a game changer. The site analyzed all my docs, pointed out what was missing, and even helped me draft my response letter. Showed me all the exact forms and papers I needed (saved me from sending a bunch of useless stuff too). Their tips on what to highlight for the auditor were gold. Best part is they review everything before you submit to catch anything missing. 100% recommend! https://taxr.ai
It's not expensive considering what you're getting. Way cheaper than hiring a tax pro to handle your audit. And honestly, when you're looking at potentially losing thousands in credits, it's worth every penny.
18d
cool might check it out. my brothers getting audited for the same thing right now
18d
whatever you do, DONT CALL THE IRS ABOUT THIS YET. they wont do anything until 5 business days have passed since your deposit date. just wait until next week, it'll probably show up. the system is just backed up.
omg i feel u. mine said 5/10 and i got it this morning (5/15). just a stupid delay that nobody bothers to tell us about. keep refreshing your app, it'll probably hit any time now.
I used to work at the IRS. The government is required to pay you interest if they hold your refund beyond 45 days from the filing deadline (or when you filed, if later). That's what the code 776 is - they're paying you interest because they took so long. The good news is that means your refund is definitely coming, they've acknowledged they owe you. Bad news is government moves at snails pace.
That's good to know! I did see the interest was added. Does that come as part of the same check?
18d
Yes, the interest will be included in the same check as your refund amount. And FYI that interest is taxable income for next year's return - they'll send you a 1099-INT.
18d
You should try using that Claimyr app thing to connect with the IRS. I was in the same boat waiting for my check after a freeze was lifted, and talking to a live agent got my refund released so fast. They told me exactly when it would arrive. claimyr.com saved me weeks of stress
I'll check it out, thanks! I'm getting pretty desperate at this point.
18d
I just went thru this! It took 2 weeks and 3 days from when I verified until it showed up in my transcript. Then another week for the refund to hit my account. The system is SO SLOW.
Have either of you tried calling them? Sometimes there's an issue that doesn't get resolved automatically and you need to talk to someone.
18d
Been trying to call every day but can never get through. Might try that Claimyr thing someone mentioned above.
18d
Keep an eye on your transcript for code 971. That's the notice they sent you. Then look for code 570 which is a hold on your account. When you see code 571, that means the hold was released after verification. Then you'll see 846 which is your refund issued date! š
STOP CHECKING WMR!!! It rarely updates correctly. Go to IRS.gov, login to your account, and check your transcript instead. It will show actual codes and dates that tell you what's happening.
This 100%. WMR is practically useless compared to transcript. But the codes on transcript are confusing AF if you don't know how to read them.
18d
I've been using taxr.ai to read my transcript and it's been sooo helpful for explaining all the codes. Otherwise it's just alphabet soup to me.
18d
Have you verified your identity? I had the same message for weeks and then realized they needed me to verify my identity through ID.me but never sent me any notification. After I did that, got my refund in 10 days.
Cycle code matters too! Look at the cycle code on your account transcript. If it ends in 05, your account updates weekly (Thursday night/Friday morning). If it ends in 01-04, it's daily updates. Knowing your cycle helped me stop checking obsessively every day when I knew updates only came on Fridays for me.
This is so true! I'm a cycle 05 and wasted so much time checking daily until I learned this.
18d
Going through this right now too. I called IRS and the agent said a 420 is triggered by a potential mismatch between what was reported by employers/financial institutions and what's on your return. In my case, it was missing interest income from a bank account I forgot about. Double check your wage and income transcript against your return!
Oliver Schulz
Don't amend!!! Unless the IRS specifically tells you to amend, never do it. Amended returns get way more scrutiny and can trigger audits. You reported the income correctly so you're fine.
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Natasha Kuznetsova
This feels like the kinda thing where you're better off with a tool that can analyze your full transcript rather than asking random internet strangers. Last year I almost amended based on reddit advice but then used taxr.ai and found out I didn't need to do anything. Saved me from making a huge mistake.
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AstroAdventurer
i second this. online advice is hit or miss but having something actually analyze your specific situation is way better
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