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This verification stuff is out of control. My letter came, I verified online, then TWO MONTHS later got ANOTHER letter saying I needed to verify AGAIN. The worst part is the second time there was no online option at all. Had to call and wait 3 hours. The IRS is completely broken.
I think this is actually a glitch in their system. The exact same thing happened to me a few months ago. The verification link disappeared from my account but I still needed to verify. I ended up having to call and wait on hold for ages, but the agent told me it's a known issue with their system - sometimes the verification link vanishes even though verification is still required. Total incompetence on their part.
That's what I was afraid of... their systems are so broken. Did you eventually get verified over the phone?
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Yes, they verified me over the phone after asking a bunch of questions. They were actually pretty helpful once I finally got someone on the line. It just took forevvvver to get through. My refund came about 2 weeks after that call.
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When you say "verified yourself online" - do you mean you created an IRS account or do you mean you had to go through ID verification because your return was flagged? Two very different things.
Created an IRS account through ID.me - wasn't flagged for anything
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Then you're totally fine! That's just standard account creation, not extra verification. Your return will process normally.
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No one can really predict what the IRS will do - they're completely overwhelmed and understaffed. BUT if you want REAL answers instead of guesswork, try using taxr.ai - you upload your transcript and it tells you exactly what's happening with your return, if there are any issues, and what you need to do. Way better than these stabs in the dark (no offense to anyone). I was in your exact position last year and wasted weeks trying to figure out what was going on before finding this tool.
Yeah it does cost something but honestly after spending HOURS on hold with the IRS and getting nowhere, it was totally worth it to me. I got answers in minutes that I couldn't get after days of trying.
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Can confirm taxr.ai is legit. Used it when I had a weird code on my transcript and no one could tell me what it meant. The tool explained everything and even predicted when my refund would arrive - was only off by 2 days.
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they make us wait months for our own money and then charge us interest when were late paying them. make it make sense š¤¦āāļø
THIS!!! šÆšÆšÆ
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Made an account just to share - I verified my identity on May 2nd and got my refund on May 15th. So 13 days total. Seems like they're getting faster with these compared to last year.
Just had success with Claimyr (claimyr.com) after trying for TWO WEEKS to get through to IRS. Got a callback within an hour and the agent helped me override the PIN issue. They connected me to the IRS e-file department directly who fixed it on the spot. Never would have got my return accepted without it. Totally saved my refund from being delayed for months.
how much did it cost tho
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Honestly considering I was about to have to paper file and wait 4-6 months for my refund, it was absolutely worth every penny. Getting a real IRS agent to fix my PIN issue in minutes instead of waiting months for my refund is the best decision I made all tax season.
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FYI for anyone with this issue - the rejection code IND-032-04 is specifically for the self-selected PIN from the prior year tax return. This is different from an Identity Protection PIN (IP PIN). Make sure you're trying to find/reset the correct PIN type!
This is important! I wasted days trying to reset my IP PIN when it was actually the self-selected e-filing PIN that was the problem.
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The only thing that worked for me was the Taxpayer Advocate Service. Had to wait 3 weeks for an appointment but they resolved it same day once I got in front of them.
Quick question - are you trying to verify through the "Get Transcript" system or through the Identity Verification Service? They're two different things with different processes.
It's the Identity Verification Service. After I e-filed they sent me a message saying I needed to verify my identity before they would process my return.
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Ok that's the right one then. Just wanted to check because sometimes people confuse the two systems. Unfortunately the mailed code is your only option unless you go through TAS or congressional rep as others have suggested.
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KEEP COPIES OF EVERYTHING! And send it certified mail so you have proof of when you mailed it. The IRS has "lost" my mail before.
This is key. Document everything. I send all IRS mail with tracking and keep the receipts for years.
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if the amendment results in you owing more tax remember to send the payment with the amendment to avoid interest charges. you can use form 1040-v for the payment voucher.
dont worry lol the IRS is running on computers from the 1960s using programming languages that nobody knows anymore. prior year returns might as well be processed by carrier pigeons for how slow they are š¦
lmaooo carrier pigeons might actually be faster š
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No joke - they literally have to print out electronic returns and have people manually enter data for certain processes. The backlog is insane.
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I found out from a tax pro that if you e-file both current and prior year returns on the same day, the prior year return sometimes gets flagged for manual review automatically, even if there are no issues with it. Just one more broken part of the system. Give it 90 days before worrying.
Not sure if anyone else mentioned it, but make sure you're not using a public wifi network when attempting to access the IRS site. They have security measures that might block access from public networks.
I gave up on the website and just went to my local IRS office in person. Waited about an hour but walked out with my transcript printed. If your mortgage deadline is coming up fast, this might be your best bet.
This!! In-person is sometimes faster than fighting with their website. Just make sure to check if you need an appointment - some offices require them now.
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My accountant told me the Colorado processing system had some major crash in april that caused massive backlog. theyre still working through it. lots of returns from march-april period are taking 3-4 months this year
Fwiw I've been using taxr.ai for the last few months to monitor all my tax stuff and it's been incredibly helpful for decoding what's happening with both my federal and state taxes. It actually explained my CO refund delay when the state website was useless. I recommend giving it a try - https://taxr.ai
Probably because it actually works? I was skeptical too but after months of frustration I tried it and finally understood what was happening with my return. The CO website is literally useless - just says "processing" for months with no details.
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Alright, I broke down and tried it. And... I gotta admit you're right. It identified that my return was flagged for a manual review due to a discrepancy in my reported state withholding amount (which I had no idea about). Really helpful tool.
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Isabel Vega
Mine took 5 weeks and 2 days exactly. I track everything lol
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Dominique Adams
You can try to get them to expedite it if you're experiencing financial hardship. Call and explain your situation. It doesn't always work but sometimes they'll push it through faster.
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Alana Willis
Thanks for the tip! I'll definitely try this. The car repair is pretty urgent for me to get to work.
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