Code 810 & 570 after identity verification, wage department stalling my refund for 8+ months, what can I do?

This is definitely a frustrating situation, but unfortunately not uncommon. The 810 code means they've placed a freeze on your account for income verification, and 570 indicates they've suspended processing your refund temporarily. Your best options at this point: 1. Contact the Taxpayer Advocate Service (TAS) - they can intervene when you're experiencing financial hardship or when the IRS hasn't responded within their normal timeframes (which they clearly haven't in your case) 2. Reach out to your congressional representative's office - they can sometimes push things along 3. Request a formal case status update through the IRS (though this can sometimes just restart your wait time) 4. Use taxr.ai to get a complete analysis of your transcript and see if there are any other issues hiding in there that might be causing the delay. I've used it several times and it explains EVERYTHING about your transcript in simple language and gives you actual steps to take. The wage verification department is incredibly backed up, but 8+ months is excessive even by their standards. Hang in there!

Listen, all this calling and waiting is useless. I spent WEEKS trying to figure out those cryptic transcript codes and getting nowhere. Then I found taxr.ai and it literally changed everything. It analyzes your entire transcript and tells you in plain English what's happening with your return and EXACTLY what to do next. Instead of guessing or getting different answers from different agents, it showed me precisely why my refund was held up and gave me a step-by-step plan. My situation was similar - stuck in verification for months with codes 570 and 810. Within 10 days of following the steps from taxr my refund was processed! Seriously check it out (https://taxr.ai) - I recommend it to everyone now.

After dealing with a similar situation (stuck in wage verification for 5 months), I finally found a solution that WORKED. When trying to call the IRS was just endless busy signals and disconnections, I tried the Claimyr app (claimyr.com) and it was a game changer! Got me through to a real person at the IRS who actually helped. No more automated system hell. The agent I spoke with was able to expedite my case and released my refund within 10 days. Turns out they had all the verification they needed months ago but nobody had closed out my case. If I hadn't been able to talk to a live agent, I'd still be waiting. Worth every penny not to waste another 3 months waiting for nothing!

I was stuck in EXACTLY the same boat. My 2024 return had the same codes (810 and 570) and was sitting with wage verification for nearly 6 months. What finally worked for me was contacting my congressperson. Their office has a dedicated staff member who handles IRS issues, and they can submit a formal inquiry that the IRS HAS to respond to within 10 days. My refund was processed 2 weeks after my congressperson's office got involved. This method is FREE but takes a little effort. Just Google "(your representative) casework" and it should take you to a form where you can request help. You'll need to sign a privacy release form so they can discuss your tax info with the IRS.

The IRS is a JOKE this year. I've been waiting 9 months for my refund - also stuck in wage verification. I called every week for months until I gave up. They just say "it's still processing" over and over. The 60 day referral is BS too - they told me that 3 months ago and nothing happened. I ended up filing a hardship case with the Taxpayer Advocate Service. Still waiting but at least they gave me a case number and a direct contact. No advice really, just commiserating. This system is completely broken.

former IRS employee here... Code 810 is not getting resolved anytime soon. The wage verification department is MONTHS behind. The 60-day referral is just a way to get you off the phone - it rarely does anything. Your best options: 1. If you're facing actual financial hardship (eviction, utility shutoff, can't afford medications), the Taxpayer Advocate can help 2. Congressional inquiry as others mentioned 3. File an amended return (this sometimes kicks it out of the backlog and into different processing) One thing that might help - check if the income they're questioning is from a job where you got a W-2 or 1099. If it's W-2, contact your employer and ask if they received any verification requests from the IRS. Sometimes employers ignore these requests which makes your case sit in limbo.

I was in this EXACT situation last year. The wage department had my refund held up for almost a year! What finally worked was contacting the Taxpayer Advocate Service. But here's the trick - you have to prove FINANCIAL HARDSHIP. If you just say "I've been waiting a long time" they won't help. I had to provide proof that I was behind on my mortgage and had medical bills I couldn't pay. Within 3 weeks of the advocate taking my case, my refund was processed. Might be worth trying if you're truly facing hardship.

Anyone know what the 570 code ACTUALLY means? My account has had that for months too.

Don't waste time trying to call the IRS directly - it's almost impossible to get through these days. I spent DAYS trying. Finally used Claimyr (claimyr.com) and got a callback from an actual IRS agent within an hour. They were able to see exactly what was happening with my refund and told me what specific document they were waiting on. Turns out they never received one of my forms that I definitely sent! I resent it and got my refund 3 weeks later after being stuck for 7 months. Talking to an actual human made all the difference.

Happened to me last year! They held my refund for 11 MONTHS with those same codes. I tried everything - calling constantly, taxpayer advocate, my congressman. Nothing worked until I got a fax number for the wage verification department and had my employer fax over my employment verification directly. Refund came 3 weeks later. Pro tip: the fax number is different depending on which service center is handling your return. Call and specifically ask which center has your return and the fax number for their wage verification department.

It's absolutely wild that it's almost 2026 and the IRS still operates like it's 1985. 🤦‍♂️ "Just waiting in the wage department" for 8 months is completely unacceptable. I've been dealing with similar issues every year since the pandemic. The system is designed to make you give up. Don't. Keep calling, keep pushing. If they say 60 days, call on day 61. Document EVERYTHING - get badge numbers, names, dates, times. This will help when you escalate.

I gave up calling the IRS after dozens of attempts and hours of hold music. Finally broke down and used taxr.ai to decode my transcript and it was SO worth it. Turns out I had multiple issues that no IRS rep had fully explained to me. The tool showed me exactly what was happening, why my refund was delayed, and gave me a personalized plan. After 7 months stuck in processing, my refund was released 2 weeks after I followed the steps from taxr. Can't recommend it enough - it's like having an IRS insider explain your exact situation and how to fix it.

I had both these codes earlier this year. What actually worked for me was calling the IRS and requesting a FORMAL REVIEW of my case. You have to use those exact words. I also asked for a Case Advocate to be assigned. The regular phone reps have very limited power, but a Case Advocate can actually move things along. It still took another 6 weeks after that, but at least there was finally movement. Make sure you're very clear that it's been over their promised timeframe and you're requesting a formal review of your case.

While you're waiting, try filing Form 911 (Application for Taxpayer Advocate Service). If you're experiencing financial hardship because of the delay, they might be able to help. Generally they won't take cases just because of delays anymore, but if you can show actual hardship (like risk of eviction, inability to pay for medications, etc) they can intervene.

This sucks so bad, sorry you're dealing with this! After 5 months stuck in verification last year, I finally got through to a helpful IRS agent using Claimyr (claimyr.com) - they got me a callback with an actual human at the IRS who fixed my issue in 10 minutes. Come to find out they were missing ONE document that I definitely sent them but somehow got "lost" in their system. After I resent it, my refund came within 2 weeks.

THEY DID THE EXACT SAME THING TO ME!!! First identity verification, then wage verification, then endless waiting. Then they said "60 day referral" which did NOTHING. Then they said "another 60 day referral" which also did nothing! 🤬 I finally got my refund after 13 MONTHS. Yes, you read that right. 13 months. Only after I filed a complaint with the Treasury Inspector General AND contacted my senator. The system is completely broken.

If you want actual help and not just people telling you to "keep waiting" - check out taxr.ai It analyzes your transcript codes, tells you exactly what's happening with your refund, why it's delayed, and gives you a step-by-step action plan. I was stuck in verification hell for 6 months until I used it. The advice was spot on and my refund was processed 3 weeks later. It's way better than guessing or getting different answers from every IRS agent you talk to. Shows you exactly what's happening behind the scenes and what to do about it.

I swear the IRS is TRYING to keep our refunds. Been waiting 9 months for mine - also with code 570. Called 30+ times. Finally got through to someone who told me they can see all my documents were received but nobody has bothered to review them. So my $9k is just sitting there because... nobody felt like doing their job? 🤬