IRS

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Using Claimyr will:

  • Connect you to a human agent at the IRS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the IRS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls ā€“ which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews

Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mary Bates

Do NOT waste your time going to an IRS office for a review issue! They will just tell you to wait. The only thing that worked for me was calling the main number (be prepared to wait 1-2 hours) and specifically asking for a manager when you finally get someone. The frontline reps have no authority to expedite anything, but managers sometimes do. This strategy got my review completed after 7 months of waiting.

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Clay blendedgen

I tried calling SO MANY TIMES and couldn't even get through. How did you manage to stay on hold that long without getting disconnected?

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Mary Bates

I used claimyr.com and it changed everything. Got through in under 30 mins when I had been trying unsuccessfully for weeks. Talking to the agent directly got my case moving finally.

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Ayla Kumar

I went in person for a different issue (identity verification) and they were super helpful, but for reviews/audits they probably won't be able to do much on the spot. Still, they can see notes in your file that you can't see online, so it might give you more info at least. Make sure to schedule an appointment tho - they don't take walk-ins anymore at most locations.

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Summer Green

Future tip: ALWAYS keep digital and paper copies of your tax returns for at least 7 years. I learned this lesson the hard way too.

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Gael Robinson

This this this! I have a specific folder in my Google Drive and I immediately save a PDF copy as soon as my return is filed. Has saved me so many headaches.

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Edward McBride

im literally an accountant and getting transcripts is a NIGHTMARE even for me. the IRS website never verifies my identity so i have to mail in forms and wait forever. last time i tried getting a transcript for a client i used claimyr.com to get an agent on the phone and they were able to help immediately. talking to an agent got the transcript faxed over in 20 minutes instead of waiting weeks. just my two cents.

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Darcy Moore

I can second this - I'm a tax attorney and even I have trouble navigating the IRS systems sometimes. The phone trick with Claimyr saved a client's closing when we needed documentation on short notice.

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Code 290 on IRS transcript shows additional tax assessed after filing multiple amendments, refund freeze from February, and processing issues with wrong identifying number

I filed my tax return in March and got it processed on August 12. Looking at my transcript, I can see it was officially processed with code 150 (Tax return filed) on cycle 20243005 with a processing date of 08-12-2024 for $1. My document locator number appears to be 70221-436-28051-4. My situation is complicated because I amended my return twice in February. The transcript shows both amendments: - Code 971 "Amended tax return or claim forwarded for processing" on 02-23-2024 - Code 977 "Amended return filed" on 02-23-2024 (Document #73277-485-02572-4) - Then again, Code 971 "Amended tax return or claim forwarded for processing" on 03-01-2024 - Code 977 "Amended return filed" on 03-01-2024 (Document #43277-481-07025-4) What's really confusing me is that my refund was frozen back in February before I even filed my original return - the transcript shows code 810 "Refund freeze" dated 02-08-2024. I'm seeing my W-2 withholding was posted twice in April (code 806 "W-2 or 1099 withholding" on 04-15-2024 for -$4). Now I see a 290 code on my transcript dated March 17, 2025 that says "Additional tax assessed" for $ with cycle 20250905 and document number 09254-455-06295-5. There's also a 570 code showing "Additional account action pending" from September 30, 2024. Very strangely, there's also a notice about "Amended/duplicate tax return processed to wrong identifying number" from December 2023 (code 971, period 202312) but I didn't even file anything then! My return due date was April 15. What does this 290 code actually mean? Is this going to affect the refund I was expecting? And why would there be a notice about a wrong identifying number from before I even filed?

Evelyn Kelly

I'm having the same problem with code 290 and 570! Been waiting on my refund for 8 months now. The IRS is holding it hostage and won't tell me why. Starting to think I'll never get it. šŸ˜”

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Paloma Clark

Have you tried requesting a tax advocate? They can sometimes help move things along when you're stuck in IRS limbo

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Evelyn Kelly

Yeah I tried that. They said there's a 4 month wait just to get assigned an advocate. This system is completely broken.

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Heather Tyson

The fact that you had a refund freeze BEFORE you even filed is a huge red flag. Combined with that note about 'wrong identifying number' - someone probably tried to file a fraudulent return using your info. I'd call the IRS immediately and possibly file a police report for identity theft.

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Romeo Barrett

last month my wife's transcript had an 810 and as of date kept changing every monday. we finally got through to irs after like 25 calls and the rep said it was kicked out for manual review because she had a name change (we got married) but everything matched in the system. they cleared it while on the phone with us.

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Romeo Barrett

complete luck honestly. called at 7:00am the second they opened. still waited on hold for 97 minutes.

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Caleb Bell

there are services that will call for you and get you connected to an agent. i used claimyr.com last month when I couldn't get through. got a call back with an agent in 40 mins. best decision i ever made with my tax situation.

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Marina Hendrix

lmao welcome to IRS purgatory. been there done that got the t-shirt. might as well get comfortable, youre gonna be here a while šŸ¤£

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Emma Morales

Cycle 05 gang representin! šŸ¤£ Still stuck with nothing but a 570 code from April. This is my punishment for claiming the recovery rebate credit I guess.

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Katherine Hunter

Same! Recovery rebate seems to trigger extra scrutiny. Been waiting 15 weeks now.

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Lara Woods

I claimed that too! Maybe that's the issue for all of us šŸ¤”

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Lucas Parker

No update for me yet (cycle 05) but last year my refund came exactly 16 weeks after filing. Currently on week 14, so trying to stay patient. The IRS moves in mysterious ways lol

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Amended return shows negative account balance of $1,789 - What does code 291 ($2,592 tax reduction) mean for my refund status?

Finally seeing some movement on my amended return that I submitted in September 2024. Been checking my transcript religiously for months with no updates until now. The original amendment was forwarded for processing in September, then there was some internal amendment in November 2024 that I had nothing to do with. Now my transcript shows a new entry from Feb 17, 2025 with code 291 "Reduced or removed prior tax assessed" for $2,592.00. My account transcript shows: ACCOUNT BALANCE: -1,789.00 ACCRUED INTEREST: 0.00 AS OF: Mar. 17, 2025 ACCRUED PENALTY: 0.00 AS OF: Mar. 17, 2025 ACCOUNT BALANCE PLUS ACCRUALS (this is not a payoff amount): -1,789.00 My filing information shows: EXEMPTIONS: 03 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: 55,804.00 TAXABLE INCOME: 35,004.00 TAX PER RETURN: 3,300.00 SE TAXABLE INCOME TAXPAYER: 0.00 SE TAXABLE INCOME SPOUSE: 0.00 TOTAL SELF EMPLOYMENT TAX: 0.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER): Apr. 15, 2024 PROCESSING DATE: May 13, 2024 The transaction history is quite long: TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20241705 05-13-2024 $3,300.00 32221-450-16071-4 806 W-2 or 1099 withholding 04-15-2024 -$1,786.00 766 Credit to your account 04-15-2024 -$4,751.00 766 Credit to your account 04-15-2024 -$5,297.00 810 Refund freeze 04-25-2024 $0.00 971 Amended tax return or claim 10-14-2024 $0.00 forwarded for processing 977 Amended return filed 10-14-2024 $0.00 43277-690-02699-4 971 Amended tax return or claim 12-31-2024 $0.00 forwarded for processing 977 Amended return filed 12-31-2024 $0.00 83277-422-55125-5 767 Reduced or removed credit to your 04-15-2024 $5,297.00 account 767 Reduced or removed credit to your 04-15-2024 $4,751.00 account 766 Credit to your account 04-15-2024 -$711.00 291 Reduced or removed prior tax 03-17-2025 -$2,592.00 assessed 19254-452-05775-5 I can see there was originally a refund freeze (code 810) placed on 04-25-2024. Then I submitted my amended return which was forwarded for processing on 10-14-2024. Then somehow there was another amended return filed on 12-31-2024 that I didn't initiate. It looks like they reduced some credits earlier (the two code 767 entries for $5,297.00 and $4,751.00), but now they've reduced my tax assessed by $2,592.00 (code 291). My account balance shows -$1,789.00 but still no refund date. Can anyone tell me what this negative balance means and when I might see my refund? Does the -$1,789.00 mean I'm getting that amount back? Will they issue this automatically or do I need to call the IRS about it?

Morgan Washington

I spent days trying to decipher my transcript with all these random codes and numbers. Finally tried taxr.ai and it explained everything clearly in seconds. It scanned my transcript and told me exactly what was happening and when to expect my refund. I was skeptical but it actually helped me understand why my refund was delayed and what would happen next. https://taxr.ai

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Morgan Washington

It's not promising to solve problems - it just explains what's happening on your transcript in plain english. That's it. It doesn't file anything or contact the IRS for you. It just translates the confusing codes and gives you a timeline.

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Kaylee Cook

hmm maybe ill check it out. i'm about to throw my laptop out the window trying to understand these transcript codes

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Oliver Alexander

The timeline for amended returns this year has been ridiculous. Filed mine in July 2024, saw similar codes to yours in January 2025, and JUST got my refund last week. Almost 8 months total. But the good news is once you see that 291 code, you're in the home stretch!

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Mila Walker

Man I wish it was your check! But I can tell you 100% that's just their EITC awareness campaign. If u want to know where your real refund is, check your transcript with the IRS or try the Wheres My Refund tool on IRS.gov

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Carmella Fromis

I tried Where's My Refund but it's still on "processing" for the past 2 months šŸ˜©

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Mila Walker

That sucks! You might wanna call them directly then, especially if it's been more than 21 days since filing.

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Logan Scott

Nothing crushes your soul quite like getting mail from the Treasury that turns out NOT to be money. Been there friend. šŸ„²

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Need help with $12,884 refund freeze on 2024 transcript - codes 810 & 570 showing pending action until March 17th

I filed my 2024 taxes electronically on January 25th and got accepted right away. According to my transcript, I'm supposed to get a refund of $12,884.00, but I'm really worried because there's a refund freeze and additional action pending. I just pulled my Account Transcript from the IRS website today (02-28-2025). My transcript shows: FORM NUMBER: 1040 TAX PERIOD: Dec. 31, 2024 ACCOUNT BALANCE: -$12,884.00 ACCRUED INTEREST: $0.00 AS OF: Mar. 17, 2025 ACCRUED PENALTY: $0.00 AS OF: Mar. 17, 2025 ACCOUNT BALANCE PLUS ACCRUALS: -$12,884.00 ** INFORMATION FROM THE RETURN OR AS ADJUSTED ** EXEMPTIONS: 03 FILING STATUS: Head of Household ADJUSTED GROSS INCOME: $19,581.00 TAXABLE INCOME: $0.00 TAX PER RETURN: $1,745.00 SE TAXABLE INCOME TAXPAYER: $11,403.00 SE TAXABLE INCOME SPOUSE: $0.00 TOTAL SELF EMPLOYMENT TAX: $1,745.00 RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER): Apr. 15, 2025 PROCESSING DATE: Mar. 17, 2025 TRANSACTIONS: CODE EXPLANATION OF TRANSACTION | CYCLE | DATE | AMOUNT 150 Tax return filed | 20250905 | 03-17-2025 | $1,745.00 30211-423-23784-5 806 W-2 or 1099 withholding | | 04-15-2025 | -$5,107.00 810 Refund freeze | | 01-31-2025 | $0.00 766 Credit to your account | | 04-15-2025 | -$2,562.00 768 Earned income credit | | 04-15-2025 | -$6,960.00 570 Additional account action pending | | 03-17-2025 | $0.00 I'm really concerned about the code 810 "Refund freeze" from January 31st and the code 570 "Additional account action pending" from March 17th. I don't understand why my refund is being held up. I'm a Head of Household filer with three dependents. My income was around $19,581 with self-employment income of about $11,403. The transcript shows my withholding of $5,107.00, earned income credit of $6,960.00, and another credit of $2,562.00. Everything seems to add up to the refund amount of $12,884.00, but these codes are preventing me from getting my money. I was counting on this refund to catch up on bills that are piling up. Has anyone dealt with these specific codes (810 and 570) before? How long typically does it take to resolve these issues? I've tried calling the IRS multiple times but can't get through to a real person. The processing date shows March 17, 2025 - does that mean I won't see movement until then?

Liv Park

I'm gonna be honest - you should prepare for a potentially long wait. I had similar codes last year and didn't get my refund for 5 months. The IRS is severely backlogged and understaffed. They may be verifying income, identity, or dependents. If you need this money urgently, you might want to explore other options rather than counting on it coming soon.

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Leeann Blackstein

Dunno if anyones mentioned it, but your best chance at resolving this quickly is getting a live person on the phone who can actually look at your account. I wasted 2 months trying to call the normal IRS number with no luck. Then I found this service called Claimyr that got me through to an IRS agent in under an hour. The agent saw that my return was just sitting there waiting for review and manually approved it while we were talking. My refund was in my account 4 days later. Seriously - talking to the IRS got 2 months of waiting resolved in minutes. Check out claimyr.com

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Leeann Blackstein

Exactly! That's why I gave up trying on my own. This service navigates all the phone menus and gets you in the callback queue so the IRS actually calls YOU. It was the only way I could get a human on the line after dozens of failed attempts.

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Ryder Greene

omg I just used Claimyr and it ACTUALLY WORKED!! I've been trying for literally 3 weeks to get through to the IRS. With this service I had an agent call me back in 35 minutes. She saw my refund was stuck in review and released it immediately. Thank you SO MUCH for this tip!

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Sophia Bennett

After struggling with my transcript for weeks and trying to figure out what all the codes meant, I finally checked out taxr.ai that someone recommended here. It was literally life-changing - explained everything in simple terms and gave me a clear understanding of my situation. Highly recommend to anyone confused about their transcript or refund status.

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Sophia Bennett

The difference is that it actually works! It's not just generic info - it looks at YOUR specific transcript and breaks everything down. I was about to pay a tax pro $200 to explain my transcript but this did it instantly.

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Zoey Bianchi

Just tried this after seeing your comment. Wish I'd known about it months ago! Would have saved me so much stress trying to decode all these random numbers and codes.

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Christopher Morgan

Did anybody get a different refund amount than what they were expecting? My 846 showed up today but the amount is about $340 less than what I calculated.

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Christopher Morgan

I do see a 971 from last week. Guess I'll have to wait for the notice in the mail to find out what they changed šŸ™„

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Grace Johnson

You can use taxr.ai to understand the changes they made - it explains all the transcript codes and adjustments without waiting for snail mail.

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Hannah White

I tried claiming this last year but got super confused about what expenses qualified. Spent like two weeks researching but still wasn't sure if I was doing it right. Eventually found taxr.ai which broke down exactly what I could claim for my specific situation. Totally recommend if ur confused about education credits!

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Michael Green

Is this an ad? šŸ§

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Hannah White

Nah just sharing what helped me. Was literally about to pay a tax preparer $200+ to figure out my education credits before finding this. Do whatever works for you tho šŸ¤·ā€ā™€ļø

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Mateo Silva

i messed up and claimed this incorrectly in 2021... ended up with a CP12 notice and had to pay back $1500 šŸ˜­ the instructions are so confusing its ridiculous

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Victoria Jones

Those CP12 notices are the WORST. When I got mine I couldn't even understand what they were saying was wrong. Finally used Claimyr to reach an agent who explained it in english lol

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