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Need to Verify Identity with IRS - What Number to Call?

Need to verify my identity with the IRS but not sure who to call. โ€ข Filed my taxes 3 weeks ago โ€ข Got a letter saying I need to verify my identity โ€ข Tried the main IRS number but got stuck in a loop โ€ข Can't find a direct number for identity verification Anyone know the right department/number to reach? Don't want my refund delayed over something this simple.

I successfully completed ID verification last month. Here's what worked for me: โ€ข Called 800-830-5084 at exactly 7:01am (right when they opened) โ€ข Wait time was only 12 minutes (vs 2+ hours when I tried at noon) โ€ข Had these ready: photo ID, social security card, tax return, and the letter โ€ข Answered questions about previous addresses and loans โ€ข Agent confirmed my identity in about 10 minutes โ€ข Refund appeared 9 days later Hope this helps!

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Thanks for sharing your early morning strategy @Yuki Tanaka! That 7:01am tip is gold - makes total sense that wait times would be shorter right when they open. For anyone else dealing with this, I'd also recommend having a backup plan ready. If you can't get through by phone after a few attempts, don't panic. You can also verify your identity in person at a Taxpayer Assistance Center (TAC). You'll need to make an appointment first by calling 844-545-5640, but sometimes it's faster than playing phone tag. One more thing - keep checking your IRS online account or transcript after verification. The hold code (570) should disappear within a few business days, and then your refund will process. The whole thing is annoying but definitely manageable if you're prepared!

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@Ravi Gupta You can definitely create an IRS online account during this process! Go to irs.gov and look for Sign "In to Your Online Account -" you ll'need to verify your identity through ID.me first which (is separate from the tax verification issue you re'dealing with .)It s'actually really helpful to have because you can check your transcript and see exactly what codes are on your account. That way you ll'know when the 570 hold code gets removed and your refund starts processing again.

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@Ravi Gupta You can definitely create your IRS online account during this process - you don t'need to have it set up beforehand! Just go to irs.gov and look for Get "Your Tax Record or" View "Your Account Information. You" ll'need to verify your identity online first which (is separate from the phone verification for your return ,)but it s'pretty straightforward. You ll'need your SSN, filing status, prior year AGI, and a phone number on file with them. Once you re'in, you can see all the transaction codes on your account, including that 570 hold code. Really helpful for tracking the progress!

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TurboTax Filing Error - Changed My Tax Refund Amount Drastically

So I'm super frustrated right now. I initially filed through TurboTax for myself, my spouse, and our two kids using the Married Filing Separate status since my spouse didn't have any income last year. TurboTax calculated my federal refund at $11,970. I was waiting for the IRS to finalize some form before submitting. Today I was finally able to complete the process with what should have been the same refund amount, but during the final review, TurboTax asked if my spouse and I had been legally separated. I selected "no" since we're still together, and suddenly my refund dropped to $3,635! It's like the system completely ignored my dependents and treated me as a single filer. What's even more concerning is that when I checked the "Where's My Refund" tool on the IRS website, it says "record not found." I'm really worried something is seriously wrong with my filing now. Has anyone experienced something like this with TurboTax? Any advice on what I should do next? Should I amend my return or contact the IRS directly?

I'm a little confused... if you and your wife are still together, why did you choose Married Filing Separately instead of Married Filing Jointly? MFJ usually gives better tax benefits in most situations, especially when one spouse isn't working. You might actually get an even bigger refund if you change to MFJ.

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Not always true! There are situations where MFS makes more sense, like if one spouse has income-based student loan payments, certain medical deductions, or if there are liability concerns. My husband and I file separately because it significantly lowers my income-based repayment for student loans.

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Mei Wong

Author

We chose MFS mainly because of my wife's student loan situation. She's on an income-based repayment plan, and filing jointly would increase her required payments since they'd be based on our combined income. We've run the numbers both ways and even with the tax benefits of MFJ, we still come out ahead with MFS when factoring in the loan payment savings. What's frustrating is that I carefully selected MFS but somehow TurboTax changed it to Single without clearly showing me that change was happening. I need to get this fixed ASAP!

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This is exactly why I always double-check the actual PDF forms before submitting, even when using tax software. TurboTax has had issues with their conditional logic causing unexpected changes to filing status - it's happened to several people I know. Since you've confirmed that the submitted forms show "Single" instead of "Married Filing Separately" and you're missing a dependent, you'll definitely need to file Form 1040-X (amended return). Don't wait for the IRS to process the incorrect return first - you can file the amendment even if the original hasn't been fully processed yet. Make sure when you prepare the 1040-X that you: 1. Change filing status from Single to Married Filing Separately 2. Add both children as dependents with their SSNs 3. Recalculate all applicable credits (Child Tax Credit, EITC, etc.) 4. Include a detailed explanation of the errors in Part III The good news is that since this was clearly a software error and not your mistake, the IRS should process the amendment without issues. It will take longer to get your refund (usually 16+ weeks for amended returns), but you should get the full amount you were originally expecting. Also consider filing a complaint with TurboTax - they should be aware that their software is making these critical errors during the filing process.

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Return verification required - Can I verify in person at IRS office?

Just got a letter saying I need to verify my return with the IRS. Has anyone gone through this process? Can I just walk into an IRS office to get this done or is there another way? Really need this refund and want to get this taken care of asap.

I went through this exact same thing earlier this year! Definitely do the ID.me verification online - it's way faster than trying to get an appointment at a TAC office. I had some issues with the facial recognition at first (make sure you're in really good lighting and remove any glasses), but once I got it working the whole process took maybe 30 minutes. After verification, my transcript updated within a week showing the hold was released, and I got my refund about 9 weeks later. Just be patient - I know it's frustrating but the online route is definitely your best bet for getting this resolved quickly!

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Thanks for the detailed breakdown! Really appreciate hearing from someone who's been through the whole process. The 9 weeks timeline is actually better than I was expecting based on some of the other posts I've seen. Quick question - when you say your transcript updated within a week, where exactly do you check that? Is it on the IRS website or do you need to call? I'm pretty new to all this tax stuff so still figuring out how to track everything ๐Ÿ˜Š

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I actually just completed this process about 3 weeks ago! Definitely go with the ID.me online verification - it's so much faster than trying to schedule an in-person appointment. The TAC offices are booking appointments like 4-6 weeks out right now, which defeats the purpose if you need your refund ASAP. For the online verification, make sure you do it during off-peak hours (early morning or late evening) to avoid the wait queues. Have your driver's license, Social Security card, and a recent utility bill or bank statement ready. The facial recognition can be picky - I had to try it twice because the lighting in my room wasn't great the first time. Once I got verified, my account transcript updated within about 5 days showing the verification hold was released. Still waiting on my actual refund (they said 6-9 weeks from verification date), but at least I know it's processing now. Way less stressful than sitting on hold for hours or waiting weeks for an appointment!

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How much 401K can I contribute with both W2 and 1099 income for 2025?

I've been working a corporate W2 job for the first part of the year and already contributed about $18,500 to my company 401K (they don't offer any matching sadly). Now I'm transitioning to freelance work and expect to pull in roughly $130k from my 1099 gigs for the second half of the year. I'm trying to maximize my retirement savings and wondering a few things: 1. Can I open a solo 401K for my freelance income even though I already contributed to my corporate 401K? 2. If yes, how much more can I contribute to the solo 401K? Can I do like 20% of my 1099 income? 3. What's the maximum limit for solo 401K contributions? 4. Is there any way to convert these to backdoor Roth contributions? Thanks for any help - trying to get everything set up before the end of year!

Does anyone know if its better to max out HSA first or 401k? I have both W2 and 1099 income too and trying to figure out the optimal order.

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Generally HSA first! It's triple tax advantaged - tax deductible contributions, tax free growth, AND tax free withdrawals for medical expenses. It's the best deal in the tax code. Max that out before adding more to your 401k beyond any employer match.

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Great question! I'm in a similar boat with mixed income sources. One thing I learned the hard way - make sure you calculate your net self-employment income correctly for that 20% employer contribution. Don't forget to subtract: 1. Half of your self-employment tax (roughly 7.65% of your net SE income) 2. The employer contribution itself (it's a circular calculation) So if you have $130k in 1099 income, after business deductions and the SE tax adjustment, your actual contribution base will be lower. The effective rate usually works out to about 18.6% rather than the full 20%. Also, since you mentioned backdoor Roth - consider whether a solo 401k with Roth options might be better than trying to do backdoor Roth IRA conversions, especially if your income puts you over the IRA contribution phase-out limits. The solo 401k gives you more flexibility and higher contribution limits.

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Exactly right! The circular calculation is tricky. Here's a simplified formula that works: Employer contribution = (Net SE Income ร— 0.20) รท 1.20 So if your net self-employment income (after business expenses and half of SE tax) is $120k, your employer contribution would be ($120k ร— 0.20) รท 1.20 = $20k. The reason for dividing by 1.20 is because you can't contribute based on income that includes the contribution itself - it creates that circular problem you mentioned. Honestly though, I'd recommend using the IRS worksheets in Publication 560 or one of the online calculators from major brokerages like Fidelity or Vanguard. They handle all the math automatically and reduce the risk of over-contributing. The penalties for excess contributions can be pretty steep, so better to be safe!

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Exactly right! The circular calculation is tricky because the employer contribution reduces the compensation base it's calculated from. Here's the simplified formula: Employer contribution = (Net SE income ร— 0.20) รท 1.20 So for example, if your net SE income (after business expenses and half of SE tax) is $120k: - Employer contribution = ($120k ร— 0.20) รท 1.20 = $20k The 1.20 in the denominator accounts for the fact that you can't contribute based on the contribution itself. I'd definitely recommend using an online solo 401k calculator to double-check your math - the IRS penalties for over-contributing are no joke (6% excise tax per year until corrected). TaxAct and several other tax software providers have free calculators that handle this circular calculation correctly. Also keep in mind the overall limit - for 2025, total contributions to all your 401k plans can't exceed $69,000 (or $76,500 if you're 50+), so factor in what you've already contributed to your W2 employer's plan.

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How to confirm IRS received Form 3520? Any proof of submission available?

I've been mailing in Form 3520 for the last couple years since that seems to be the only way to submit it. The problem is, I've never gotten any confirmation from the IRS that they actually received my forms. I even checked my Tax Transcript but there's no record of it there either. Is there any way to verify that the IRS has actually received my Form 3520 submissions? Or is there some way I can get proof that I've submitted these forms? I'm getting worried that they might not have my filings on record, and I don't want to get hit with penalties for something I actually sent in. Any help would be appreciated!

I completely understand the frustration with Form 3520 - it's one of the most anxiety-inducing forms to file because of the complete lack of confirmation from the IRS. After dealing with this for several years myself, here's what I've found works best: The certified mail approach is absolutely essential, but I also recommend keeping a detailed spreadsheet with filing dates, tracking numbers, and delivery confirmations. I photograph every page of the form before mailing and store everything digitally. One thing that helped me was calling the Practitioner Priority Service line (if you have a tax professional who can call on your behalf) - they sometimes have better access to information about specialty forms like 3520. Regular taxpayers can't use this line, but your CPA or enrolled agent can. Also, while Form 3520 doesn't typically show on standard transcripts, if you've been filing consistently and haven't received any penalty notices, that's usually a good sign they're receiving your submissions. The IRS is unfortunately very good at sending penalty letters when they think you haven't filed! For peace of mind going forward, consider working with a tax professional who specializes in international tax matters - they often have better systems for tracking these types of submissions and can provide additional documentation if needed.

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I've been filing Form 3520 for several years and completely understand the anxiety about lack of confirmation. Here's what I've learned from experience and conversations with tax professionals: The reality is that Form 3520 operates in a different processing system than regular tax returns, which is why it rarely shows up on standard transcripts. The IRS processes these forms manually in a specialized unit, and they typically only send correspondence if there's an issue or penalty. My recommended approach combines several strategies mentioned here: 1) Always use certified mail with return receipt - this is your legal proof of timely filing 2) Include a detailed cover letter listing exactly what you're submitting 3) Keep digital copies of everything, including photos of the sealed envelope 4) Maintain a detailed log with dates, tracking numbers, and delivery confirmations For past submissions where you're unsure about receipt, the Claimyr service mentioned earlier actually does work - I was skeptical too but ended up using it successfully to confirm the IRS had received my forms from previous years. The key is getting through to the right department that handles international forms. One thing I'll add that hasn't been mentioned: if you have other international forms (like FBAR or Form 8938), keep all your international tax documentation together. Sometimes issues with one form can help resolve questions about others, and having everything organized makes it easier to work with tax professionals if needed. The bottom line is that if you've been filing consistently with proper documentation and haven't received penalty notices, your forms are likely being received and processed correctly, even without explicit confirmation.

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Great questions! Regarding how international forms can help with each other - if you ever need to contact the IRS about one form, having documentation for all your international filings can provide a complete picture of your compliance history. For example, if there's ever a question about your Form 3520, being able to show consistent FBAR filings demonstrates good faith effort to comply with international reporting requirements. For timing coordination, I'd recommend filing both around the same time if possible, and keeping copies of both in the same documentation system. The FBAR has different deadlines and goes to FinCEN rather than the IRS, but having consistent records helps if you ever need to prove your overall compliance pattern. Regarding professional help for your first filing - I'd honestly recommend at least a consultation with a tax professional who specializes in international tax matters, especially for inherited foreign trust interests. The rules can be quite complex depending on the trust structure, and the penalties for getting it wrong are severe. Even if you end up preparing the form yourself, having professional guidance for that first filing can give you confidence in your approach and help you set up proper documentation systems. The form itself isn't impossibly complex, but the instructions can be confusing, and there are nuances based on your specific situation that aren't always obvious. Better to invest in professional help upfront than deal with potential issues later!

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Great questions! Regarding coordination between international forms - having consistent documentation across all your international filings creates a stronger overall compliance picture. For example, if the IRS questions your Form 3520 but you have a clear FBAR filing history showing the same foreign accounts/trusts, it demonstrates a pattern of good faith compliance. I always file all my international forms around the same time and use the same certified mail approach for everything. For a first-time filer, I'd honestly recommend starting with a tax professional who specializes in international tax matters, at least for the initial filing. Form 3520 has some nuanced requirements around valuation and reporting thresholds that can trip up even experienced preparers. The penalties for errors are severe ($10,000 minimum), so the cost of professional help is usually justified. Once you understand the requirements, you might feel comfortable doing future years yourself. That said, if you do decide to self-prepare, definitely use the documentation strategies we've discussed and consider having a professional review it before mailing. The IRS also has detailed instructions and examples on their website that can help. Just remember - when in doubt, over-report rather than under-report. It's better to include information that might not be strictly required than to risk penalties for omission. The key is establishing good documentation habits from your very first filing, which it sounds like you're already thinking about!

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