Hi Jose, I've encountered this same error before! This usually happens when you've previously created an EDD account using your driver's license number, even if you don't remember doing so. Here are a few things you can try:
1. Use the "Forgot Username/Password" feature on the EDD login page with your driver's license number to recover your existing account
2. Check if you might have used a different email address when you first registered
3. Call EDD customer service at 1-800-300-5616 - they can help merge duplicate accounts or unlock your existing one
4. Make sure you're entering your DL number exactly as it appears on your license (no spaces or dashes)
Don't create a new account with different info as this can cause more problems later. The existing account tied to your DL number needs to be resolved first. Hope this helps!
Payton Black
Hi Jose, I've encountered this same error before! This usually happens when you've previously created an EDD account using your driver's license number, even if you don't remember doing so. Here are a few things you can try: 1. Use the "Forgot Username/Password" feature on the EDD login page with your driver's license number to recover your existing account 2. Check if you might have used a different email address when you first registered 3. Call EDD customer service at 1-800-300-5616 - they can help merge duplicate accounts or unlock your existing one 4. Make sure you're entering your DL number exactly as it appears on your license (no spaces or dashes) Don't create a new account with different info as this can cause more problems later. The existing account tied to your DL number needs to be resolved first. Hope this helps!
0 coins