SDI account locked - Can't submit new FMLA claim due to old account link error

Ugh, I've been there. The SDI system is such a mess! Have you tried calling them directly? It might take forever, but sometimes talking to a real person is the only way to sort out these account issues.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI

Have you tried clearing your browser cache and cookies? Sometimes that can help with weird account issues. Also, try using a different browser altogether. The SDI website can be finicky.

I had a similar issue last year. Turns out there was a glitch in their system that was causing problems for people with multiple claims. I ended up having to file a complaint with the state ombudsman to get it resolved. It took a while, but it eventually worked.

Here's what you need to do: 1. Document everything. Take screenshots of the error messages. 2. Try accessing your account from a different device (phone, tablet, etc.) 3. If that doesn't work, you'll need to contact SDI directly. Options: - Call their technical support line (different from main line) - Use the 'Contact Us' form on their website - Send a secure message through your online account (if you can access it) 4. Be persistent! Sometimes you have to try multiple times. 5. If all else fails, contact your local state representative. They can often help push things through. Remember, you're not alone in this. The system is overwhelmed and these issues are common. Don't give up!

have u tried turning it off and on again? 🤣 jk jk... but seriously, sometimes logging out completely, waiting a few minutes, and logging back in can help. worth a shot!

I'm in the same boat, trying to submit a new claim while having an old one on file. It's like trying to fit a square peg in a round hole. The whole system needs an overhaul tbh.

Hey OP, just a heads up - make sure you're keeping track of all your attempts to file and contact them. If your claim ends up being delayed because of these technical issues, you might be able to get back pay. Document everything!

Not to be that guy, but have you double-checked that you're eligible for a new FMLA claim? Sometimes the system throws up weird errors if you're not actually eligible yet. Might be worth reviewing the requirements just to be sure.