Money Network notification settings not working - anyone getting deposit alerts?
Has anyone figured out how to actually get notifications from Money Network when EDD funds are deposited? I switched from direct deposit to the Money Network card last month, and I've been trying to set up alerts so I know when my benefits hit the card. I went into the app settings and turned on BOTH email and mobile push notifications, but I'm not getting anything - no texts, no emails, nothing! I've certified twice now and had to keep manually checking the app to see if my money arrived. This is super frustrating since I need to know exactly when funds are available to pay bills. Anyone else having this problem or found a solution?
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Emma Taylor
Same here! I've been using Money Network since January and their notification system is completely useless. I turned on every possible alert option and still get zero notifications when my weekly certification payments post. I've had to set calendar reminders to manually check the app every payment day. It's ridiculous that they can't get something this basic working right.
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Javier Garcia
AuthorUgh, so it's not just me! Have you tried contacting their customer service? I was thinking about calling but honestly their wait times are probably terrible.
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Malik Robinson
The Money Network notification system has been buggy since they rolled out the updated app version last quarter. What worked for me was deleting the app completely, then reinstalling it and setting up notifications during the initial setup process rather than changing them later in settings. Also make sure your email isn't filtering them to spam - I found a bunch of deposit alerts in my junk folder after thinking they weren't sending any.
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Isabella Silva
This actually worked for me too! Had to uninstall the app, then when I reinstalled it and set up notifications during the initial setup everything started working. Now I get both text and email alerts whenever EDD funds hit my card. Might be worth a try.
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Ravi Choudhury
idk if this helps but i just text BAL to 42265 whenever i think my money should be there. you get an automatic text back with your current balance. easier than dealing with their garbage app tbh
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Javier Garcia
AuthorThat's a good workaround for checking the balance, but I was really hoping for automatic notifications so I don't have to remember to check. I'll try that text feature though - thanks!
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CosmosCaptain
I went through this exact same problem with Money Network notifications after my last certification period. Their customer service was ZERO help - waited 45 minutes to talk to someone who just told me to "wait 24-48 hours for the system to update" which of course never happened. If you're having trouble reaching someone at Money Network or EDD directly about this issue, I'd recommend trying Claimyr. Found them at claimyr.com and they got me connected with an actual EDD rep who helped sort out my Money Network issues. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Saved me hours of redial frustration.
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Freya Johansen
is that service legit? seems sketchy to have someone else call edd for you...
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CosmosCaptain
It's completely legit - they don't call for you, they just get you in the call queue so you don't have to keep redialing. You still talk to EDD yourself. Saved me from spending all day hitting redial.
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Omar Fawzi
You're all missing the ACTUAL solution lol. Money Network has TWO different places to set notifications! Go to the app, then tap Account, then Communication Preferences. Then ALSO go to Settings > Notifications and make sure both are turned on. The notifications won't work unless both are activated. This drove me crazy for weeks until I figured it out!
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Javier Garcia
AuthorWait, seriously?? They have notification settings in TWO different places? That's so confusing! I'm going to try this right now - thank you!
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Emma Taylor
OMG THIS WORKED!! I've been struggling with this for months! Just got my first notification after changing both settings. Why would they design it this way??
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Javier Garcia
UPDATE: I tried what @profile6 suggested about changing notifications in BOTH places, and it actually worked! I just got my first deposit alert email this morning when my certification payment hit. Such a confusing system but I'm glad to finally have it working. Thanks everyone for your help!
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Malik Robinson
Great to hear! The Money Network card system has so many quirks like this that aren't documented anywhere. Glad you got it sorted out!
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Sofia Hernandez
I had this EXACT same issue and it was driving me nuts! Turns out Money Network has a weird bug where if you have any special characters in your email address (like periods or plus signs), the notifications won't send properly. I had to change my notification email to a simpler Gmail address without any dots or symbols, and now I get alerts every time. Worth checking if your email has any unusual formatting - might be why some people's notifications work and others don't even after fixing the dual settings issue.
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Finnegan Gunn
Wow, that's such a weird bug! My email does have a dot in it (firstname.lastname@gmail.com) so that might explain why I'm still having issues even after trying the dual settings fix. I'll try setting up notifications with a simpler email address and see if that helps. Thanks for sharing this - would never have thought the email format could be causing problems!
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