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EDD Money Network Card funds locked - can't transfer to bank or withdraw at ATM

Has anyone else been unable to move money from their EDD Money Network card? I've been trying to transfer my unemployment benefits to my checking account for the past two days with no luck. The Money Network app keeps giving me an error message when I try to initiate a transfer. I even went to an ATM yesterday to try withdrawing cash directly and it declined my transaction! Called Money Network customer service and after waiting 45 minutes, they said there's some system-wide 'glitch' affecting transfers and they're working on it. The rep couldn't tell me when it would be fixed though. I checked again this morning and STILL having the same issue. I've got bills due tomorrow and really need access to these funds. Is anyone else experiencing this problem with their EDD card? Any workarounds you've found?

OMG yes!!!!! its happening to me too! i tried 3 different atms yesterday and none of them worked. the money network app keeps saying "transaction cannot be processed at this time" when i try to transfer to my bank. so frustrating!!

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Olivia Evans

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At least I'm not alone! Did you call them too? Any idea when they'll fix it?

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Aiden Chen

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This happens periodically with the Money Network cards. It's usually resolved within 72 hours based on past system outages. In the meantime, you can try using your card for direct purchases at stores instead of trying to transfer or withdraw. Most places accept it like a regular debit card with no fees. For your bills, you might be able to pay directly with the card number if they accept debit cards for payment.

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Olivia Evans

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Thank you! I didn't think about using it directly for bills. I'll check if my utility company takes debit payments. Really hope they fix it soon though, I prefer having everything go through my main bank account.

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Zoey Bianchi

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The exact same thing happened to me last month! The Money Network system was down for almost 3 days and I couldn't access my unemployment benefits at ALL. The worst part was that EDD claimed it wasn't their problem since technically the money was already "paid out" to me. I was so worried because my rent was due and I needed that money. Does anyone know WHY these "glitches" keep happening? Is it just poor system maintenance or something more suspicious? I'm getting really tired of dealing with these constant EDD payment problems.

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they dont care about us thats why. system probably from 1995 lol

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If you need to reach EDD directly about this issue (which I recommend as Money Network doesn't always communicate system outages to EDD), check out Claimyr.com - I used them last month when I had a similar problem and they got me connected to an actual EDD rep in about 20 minutes instead of spending days trying to get through. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep was able to confirm the system issue and put a note on my account. They also told me exactly when the maintenance would be completed, which Money Network wouldn't tell me.

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Olivia Evans

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Thanks for this suggestion. I've never heard of this service before. Did they actually help resolve the Money Network card issue or just confirm it was happening? I'm desperate at this point so willing to try anything.

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They connected me with an EDD rep who could see in their system that Money Network was having issues. The rep gave me the actual maintenance window timeframe (which Money Network refused to share with me directly). This at least let me plan accordingly. The issue ultimately resolved when their maintenance was completed, but having accurate information made a big difference.

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Grace Johnson

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There are actually a few temporary workarounds for this issue: 1. Try using the Money Network website instead of the app - sometimes the web version still works when the app is glitching 2. If you need cash urgently, you can do a "cash back" transaction at most grocery stores when making a small purchase 3. Some banks will let you do a "push" transfer from your bank account to pull money from the card (rather than initiating from the Money Network side) 4. Call Money Network again and specifically request a "manual transfer override" - some reps know how to do this for emergency situations I work in financial tech and these prepaid card platforms often have these kinds of systemic issues. The Money Network platform specifically tends to have maintenance issues around the 1st and 15th of the month due to high transaction volume.

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Olivia Evans

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Thank you so much for these suggestions! I just tried the website instead of the app and was able to initiate a transfer! It's showing as pending now. I had no idea there was a difference between the two systems. Really appreciate the detailed advice.

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Jayden Reed

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my sister had this same problem last week an she said the only thing that worked was goin to walmart an doing cash back when she bought somethin. she got like $200 that way until the card started workin normal again. btw has anybody got there certification payment from sunday yet? mine usually hits by wednesday but nothin so far this week.

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i certified sunday night and got paid yesterday. maybe call edd? sometimes they flag random certifications for review

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Grace Johnson

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UPDATE on the Money Network issue: I just got an email from EDD stating the system should be fully operational again by tomorrow morning (Thursday). They're doing emergency maintenance to fix the transfer function. If you're still having problems after Thursday, they recommend calling the specific EDD Money Network support line (not the regular Money Network line) at the number on the back of your card.

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Olivia Evans

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Thank you for sharing this update! Really helpful to know there's a timeframe. I successfully did one small transfer through the website earlier but couldn't do a second one. I'll wait until tomorrow for the larger transfer I need to make.

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