Missed RESEA appointment due to tech issues - where to mail questionnaire?

ugh this happened to me back in november...such a mess. i think i sent mine to that adress but cant remember 100%. the UI pacfic center sounds right tho. make sure u call them 2 let them know u mailed it. they might put a note on ur account

The correct mailing address should be on the questionnaire itself, usually at the top of the form. If it's not there, the UI Center Pacific in Atwood (PO Box 1041, Atwood, CA 92811) is correct for claimants whose cases are managed by that office. However, this depends on which office is handling your claim - there are several UI Centers in California. I would recommend: 1. Double-check the form for any letterhead or address information 2. Make a photocopy of the completed form for your records before sending 3. Send it via certified mail so you have proof of delivery 4. Call EDD to confirm they've received it (though reaching them can be difficult

My sster had this exact problem in January! Her phone died completely the day before her RESEA thing. She mailed the form to her local UI office (not the one you mentioned) and they processed it fine. But it took almost 3 weeks before her account updated!! Meanwhle she was so stressed about losing benefits.

The UI Center Pacific address you mentioned is correct for claimants in certain counties. Before sending it there, I'd suggest trying to contact EDD to confirm this is the right office for your specific claim. Missing a RESEA appointment can potentially affect your benefits, so it's important to resolve this quickly. When you mail the form: 1. Include your full name and claim ID number on every page 2. Include a brief cover letter explaining the phone malfunction 3. Send it with tracking 4. Keep certifying for benefits as normal while this is being resolved I've helped several people with similar issues, and ensuring they have documentation of their attempts to comply is crucial.

I know this might sound crazy but have you tried faxing it? When I had a similar issue last year I faxed my form to the number on the letterhead and then mailed a copy too just to be safe. EDD actually processed the faxed copy first!

I've been stuck in this exact situation before - total nightmare trying to get through to EDD. After days of busy signals and disconnections, I finally used Claimyr.com to reach an EDD agent. They connected me within about 20 minutes when I'd been trying for DAYS on my own. The agent was able to confirm exactly where to send my form and even put notes on my account about the missed appointment. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Frankly, it was worth it to get actual confirmation rather than guessing about the address and wondering if my benefits would be cut off. The agent also told me to keep certifying while the form was being processed.

btw dont put 2 much personal info in that cover letter just stick to facts. and definately keep certifying on ur regular days!! thats super important

I'm freaking out reading this thread because I ALSO missed my RESEA appointment yesterday!!! My car broke down on the way there and I couldn't make it on time. Do they always send a questionnaire or am I going to get automatically disqualified?? I haven't received anything in the mail yet but now I'm terrified my benefits will stop. Has anyone had their benefits completely stopped after missing RESEA?

Just to follow up on this thread: Make sure you continue certifying for benefits while waiting for this to be resolved. Many claimants make the mistake of not certifying because they're worried about the missed RESEA appointment, but that can create additional problems. The questionnaire is your opportunity to explain the situation, and as long as you have good cause (which a phone malfunction can qualify as), your benefits should continue once they process your response.

I went through this exact situation about 6 months ago! The stress is real, but you're doing the right things. I ended up calling the EDD number every morning at exactly 8:00 AM for about a week straight until I got through - that seems to be the sweet spot before the lines get completely jammed. When I finally reached someone, they confirmed the Pacific Center address was correct for my area and told me they'd received my form about 10 days after I mailed it. One thing that helped was including a timeline in my cover letter - like "Phone began malfunctioning on [date], missed call on [appointment date], mailed questionnaire on [date]." The agent said having specific dates made it easier for them to document everything properly. Also, definitely keep that copy of everything you send - I had to reference mine when they called me back a few weeks later to confirm some details. Your benefits shouldn't stop as long as you keep certifying and they can see you're trying to resolve this. Hang in there!

I actually just went through this last month! Same situation - phone issues made me miss the RESEA call. I sent my questionnaire to the UI Center Pacific address you mentioned (PO Box 1041, Atwood CA 92811) and it worked out fine. A few tips that helped me: - I wrote "RESEA QUESTIONNAIRE - TIME SENSITIVE" on the envelope - Sent it certified mail with return receipt - Called EDD the same day I mailed it to let them know it was coming (took forever to get through but worth it) - Kept a detailed log of all my attempts to contact them The whole process took about 2-3 weeks to show up as resolved in my account, but my benefits never stopped as long as I kept certifying. The key is showing you're making good faith efforts to comply. Your phone malfunction is definitely valid good cause - just be specific about the technical issues when you explain it on the form. Don't stress too much, you're handling this the right way!

I'm dealing with a similar situation right now and this thread has been so helpful! I missed my RESEA appointment two weeks ago because of a family emergency (had to rush to the hospital with my mom). I've been trying to call EDD every day since then but haven't been able to get through to anyone. I haven't received a questionnaire in the mail yet - should I be worried? How long did it take for you all to receive yours after missing the appointment? I'm getting really anxious because I don't want my benefits to get suspended while I'm waiting for them to send me the form. Has anyone tried going to a local EDD office in person instead of trying to handle this over the phone/mail? I'm wondering if that might be faster than waiting for the questionnaire to arrive and then mailing it back. Thanks for all the advice you've shared - it's really helping me figure out what to do!

I actually work for a local non-profit that helps people navigate EDD issues, and I see this situation pretty frequently. The UI Center Pacific address in Atwood (PO Box 1041, Atwood CA 92811) is correct for claimants in several Southern California counties. Here's what I always tell people in your situation: 1. Make sure to write your SSN and claim number clearly on the questionnaire 2. Be very specific about the phone malfunction - mention exact symptoms and dates 3. Send it certified mail AND regular mail (belt and suspenders approach) 4. Take photos of the completed form before sending 5. Call the office the day after you mail it to confirm they'll be looking for it Phone malfunctions absolutely qualify as good cause for missing RESEA. I've seen dozens of cases like this get resolved successfully. The key is documentation and showing you're making every effort to comply. Your benefits should continue as long as you keep certifying - don't stop doing that! If you're still having trouble reaching anyone by phone, try calling right at 8:00 AM or during lunch hours when there might be fewer people calling. Some offices also have local numbers that are less busy than the main 800 number.

I just wanted to add my experience since I went through something very similar about 3 months ago. My phone completely died the morning of my RESEA appointment and I had no way to receive their call. I was absolutely panicking about losing my benefits. I ended up mailing my questionnaire to that same Pacific Center address (PO Box 1041, Atwood CA 92811) and it all worked out fine. A few things that really helped me: 1. I included a simple timeline in my cover letter: "Phone died on [date], missed RESEA call on [date], purchased replacement phone on [date], mailing questionnaire on [date]" 2. I kept my explanation short and factual - didn't go into a long story about why my phone died 3. I made copies of EVERYTHING before mailing 4. I sent it priority mail with tracking so I knew exactly when it arrived The whole thing took about 3 weeks to get resolved in the system, but my benefits never stopped as long as I kept certifying. The most important thing is showing that it wasn't intentional and that you're making good faith efforts to comply with the requirements. One tip: if you have any documentation about your phone issue (like if you had to get it repaired or replaced), include a copy of that receipt. It really helps prove the technical problem was real. Hang in there - this is totally fixable!

I'm going through something similar right now and this whole thread has been a lifesaver! I missed my RESEA appointment last Friday because I was dealing with a power outage that lasted almost 24 hours - my phone died and I had no way to charge it or receive their call. Based on everything I'm reading here, it sounds like the UI Center Pacific address (PO Box 1041, Atwood CA 92811) is the way to go. I'm planning to include documentation from my utility company showing the outage dates, plus a timeline like several people suggested. One thing I'm wondering - has anyone tried emailing or using the EDD website to report a missed RESEA appointment? Or is the mailed questionnaire really the only way to handle this? I'm worried about relying solely on mail given how overwhelmed their system seems to be. I'll definitely keep certifying while I wait for this to get sorted out - that seems to be the most consistent advice from everyone who's been through this. Thanks to everyone sharing their experiences - it's making this whole stressful situation feel much more manageable!

I've been following this thread and wanted to share what worked for me when I missed my RESEA appointment due to a similar phone issue last fall. I sent my questionnaire to that exact Pacific Center address (PO Box 1041, Atwood CA 92811) and everything worked out fine. A few things that really helped: - I called the 1-800-300-5616 number at exactly 8:01 AM (not 8:00 - seems like everyone calls right at 8:00) and got through after about 45 minutes on hold - The agent confirmed the Pacific Center address was correct for my claim and made a note that my questionnaire was coming - I wrote "MISSED RESEA QUESTIONNAIRE - URGENT" on the envelope in red ink - Sent it both regular mail AND certified mail on the same day (cost about $8 total but worth the peace of mind) The whole thing took about 2.5 weeks to show as resolved in my UI Online account, but my benefits never stopped as long as I kept certifying. Phone malfunctions definitely count as good cause - just be specific about the technical problems and include any documentation you have (repair receipts, etc.). Don't stress too much, you're handling this exactly right! Keep certifying and keep trying to call them to confirm they received your form once you mail it.

Just wanted to add another data point here - I went through this exact same situation about 4 months ago when my phone screen cracked and stopped responding to touch the day before my RESEA appointment. I couldn't answer when they called and was freaking out about my benefits getting cut off. I mailed my questionnaire to that same UI Center Pacific address (PO Box 1041, Atwood CA 92811) that everyone's been mentioning, and it all worked out fine. A couple things I did that seemed to help: 1. I took a photo of my cracked phone screen and included a printout with my questionnaire as proof of the technical issue 2. Wrote a very brief cover letter with just the facts: "Phone screen cracked on [date], unable to answer RESEA call on [date], questionnaire completed and mailed on [date]" 3. Included my claim number on literally every page, even the envelope 4. Sent it priority mail with signature confirmation The whole process took about 18 days to show up as resolved in my account, which was actually faster than some of the timelines others have shared. My benefits continued the entire time as long as I kept certifying on schedule. One thing I learned - when they eventually called me to follow up, the agent specifically mentioned that having photo documentation of the phone damage really helped establish that it was legitimate good cause and not just an excuse. So if you have any physical evidence of your phone issues, definitely include it! You're doing everything right by being proactive about this. Don't panic - missed RESEA appointments due to technical issues get resolved all the time.