PA UC payment stopped after missed RESEA appointment - single mom with infant needs help!

omg this happend to me in January!!! the careerlink site is TERRIBLE, i couldnt login for days and missed my resea too. took almost 3 weeks to get my benefits back. u need to call career link directly not UC and explain what happend with the website

I work with PA UC claims regularly, and this is unfortunately common with RESEA appointments. The system doesn't distinguish between people who willfully miss appointments versus those who had technical difficulties. Here's what you need to do: 1. Call CareerLink directly and document who you speak with (name, date, time) 2. Request they submit a "RESEA compliance exemption" due to technical difficulties 3. File an appeal immediately against the payment stoppage - don't wait! 4. Continue filing your weekly claims even though you're not getting paid 5. Call your state representative's office - they can sometimes expedite UC issues RESEA issues typically take 2-3 weeks to resolve unless you get help from a state rep.

Did you try to reschedule the RESEA appointment yourself? Sometimes you can avoid the payment stoppage if you reschedule BEFORE the original appointment date. That's what I did when my car broke down and I couldn't make it to mine. But if the website wasn't working, that's not your fault! I'd call them every single day until they fix it. The system is so unfair to single parents!

Not to hijack but RESEA is such a joke anyway. I had to sit through a 3 hour presentation telling me how to make a resume when I've been working for 22 years. Complete waste of time and the CareerLink people treated us like children. But you HAVE to do it or they cut you off. The whole UC system is designed to find ways to not pay people what they're owed.

Have you tried using Claimyr to get through to an actual PA UC representative? I was stuck in a similar situation with a payment hold due to an "open issue" and couldn't get through on the phone for days. I found this service at claimyr.com that got me connected to a UC agent in about 20 minutes instead of spending hours redialing. They have a video explaining how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Once I got through to someone who could actually see my claim details, they were able to escalate my issue to a supervisor who removed the hold. For RESEA issues, you definitely need to speak with someone who has authority to override the automatic payment stop.

File your appeal online through your dashboard. Go to "Appeals" section and select the determination letter that stopped your benefits (should be dated right after your missed RESEA). In your appeal explanation, be very specific about the CareerLink technical issues - include dates and times you tried to access the system, any error messages, screenshots if you have them. Also, call 2-1-1 to see if there are any emergency assistance programs in your area that can help with formula and diapers while your UC is sorted out. Many counties have emergency funds for families with infants.

I had this exact same problem!!!! The PA CareerLink site is GARBAGE and it caused me to miss my RESEA too. I finaly got it fixed by going IN PERSON to the CareerLink office with my laptop and showing them that the site wouldnt work. They had an supervisor override something in the system and my benefits started again with the next payment. Try going in person if you can thats the only thing that worked for me.

Update us when you get this resolved. I'm documenting these kinds of cases to show how the system fails parents and caregivers. Missing one appointment due to THEIR technical issues shouldn't leave a mother without funds for her baby. This is the kind of thing that pushes people into desperate situations.

Just checking back - were you able to get this fixed? Did going to CareerLink in person help?

I'm so glad you got it resolved by going in person! This is exactly why I always tell people to document everything when dealing with UC issues. Your experience shows how broken the system is - a single mom shouldn't have to jump through hoops to prove that THEIR website wasn't working. But at least now other parents in similar situations know that going to CareerLink in person with documentation can actually get results. Hope your payment comes through quickly!

This thread has been incredibly helpful to read as someone who just started dealing with PA UC issues myself. Malik, I'm so relieved you got your benefits restored - what a nightmare to deal with as a single parent! It's really eye-opening to see how many people have had similar problems with the CareerLink system crashing during RESEA scheduling. The advice about going in person with documentation seems to be the golden ticket. I'm bookmarking this whole conversation in case I run into similar issues. It's crazy that the system is set up to automatically punish people first and ask questions later, but at least this community exists to help each other navigate these bureaucratic minefields. Thank you to everyone who shared their experiences and solutions!