PA UC Review Status Due to Missed RSEA Requirement - Will My Benefits Stop?
I'm seriously stressing out right now about my PA unemployment benefits! I've been trying for WEEKS to complete the stupid RSEA (Reemployment Services and Eligibility Assessment) requirement but every time I clicked the links in my dashboard they just didn't work at all. I called PA CareerLink multiple times and finally someone promised to call me back to help schedule it, but they never did. Now my account shows it's "under review" because I didn't complete the RSEA. I did fill out some form explaining the situation, but I don't know if that's enough. Will they cut off my benefits completely? Has anyone dealt with this before and know if they're understanding about technical issues? I really can't afford to lose my payments right now - I've got rent due next week and I'm already behind on my car payment. Please help!
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Jason Brewer
same thing happened to my cousin last month!!! the career link people NEVER call back, its ridiculous. he had to physically go into the careerlink office to get it fixed
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Nina Fitzgerald
•Did they stop his benefits while it was being fixed? I'm worried they'll cut me off completely while this gets sorted out.
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Kiara Fisherman
Don't panic yet. The RSEA requirement has been causing a lot of technical issues for people in 2025, especially with the new system update they did in February. When your account goes into review status for RSEA issues, they typically give you 10 business days to resolve it before suspending benefits. The fact that you submitted the explanation form is good - that's actually the UC39 Technical Issue Report form, and they should review it within 3-5 business days. For anyone facing RSEA issues: 1. Document all attempts to access the system (screenshots help) 2. File the UC39 form immediately 3. Call your local CareerLink AND the UC service center 4. Check your spam folder for RSEA scheduling emails
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Nina Fitzgerald
•Thank you SO MUCH for this info!! I didn't know it was called a UC39 form, I just filled out something online explaining the problem. Is there a specific number I should call at the UC service center that might help? I've been trying the main number and can never get through.
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Liam Cortez
The pa unemployment system is GARBAGE!! I had the exact same issue with RSEA last year and my benefits got suspended for 3 weeks while they "investigated" even though it was THEIR FAULT the links didn't work!!! Make sure you call EVERY DAY and document everything. Take screenshots of the broken links too! The system is designed to make people give up!!!
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Savannah Vin
•this is why i always go to the career link in person even tho its an hour drive for me. cant trust anything online with PA UC
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Mason Stone
If you're having trouble reaching someone at the UC Service Center, try using Claimyr (claimyr.com). I was in a similar situation with my RSEA requirements and couldn't get through on the phone for days. Claimyr helped me connect with an actual PA UC agent in about 20 minutes instead of spending hours hitting redial. They have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 When I finally got through to an agent, they were able to override the RSEA requirement temporarily while I worked with CareerLink to reschedule. The key is getting to a real person who can see your account notes and verify you've been trying to comply.
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Nina Fitzgerald
•Thank you! I hadn't heard of this service before. Did the agent actually have the authority to override the requirement on the spot? I'm worried about getting someone who just tells me to wait.
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Mason Stone
•Yes, the agent I spoke with was able to put a 2-week hold on the review status while I sorted out the RSEA scheduling. They can see in the system that you've been trying to complete it and can add notes to your account. Just make sure you've documented your attempts to schedule the RSEA and explain clearly what technical issues you encountered.
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Makayla Shoemaker
I had a similar issue but it wasn't with RSEA it was with the work search requirements form that wouldn't submit properly. I think what happens is they put your account under review but they don't immediately stop payments. In my case they continued paying for about 2 weeks during the "review" period before I got it resolved. BTW did you try using a different browser? Sometimes the PA UC site works in Chrome but not Firefox or vice versa. Their website is seriously from like 2002 I swear.
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Jason Brewer
•omg yes!! the site only works in chrome for me. if i try edge or safari it just crashes constantly
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Christian Bierman
Has anyone actually gone through with an RSEA appointment? What exactly do they do? I got scheduled for one next week and im nervous about it. Do they try to disqualify you?
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Kiara Fisherman
•The RSEA is actually designed to help with your job search, not to disqualify you. During the appointment (which can be virtual or in-person), they: 1. Review your work search activities 2. Provide personalized job leads 3. Help with resume and interview skills 4. Connect you with additional resources As long as you're making a good faith effort in your job search and attending the appointment, it shouldn't negatively impact your benefits. In fact, many people get better job leads through this process.
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Nina Fitzgerald
Update: I wanted to let everyone know what happened in case someone else has this issue. I was finally able to get through to the UC service center after using Claimyr (seriously, worth it after wasting 3 days trying to call). The agent could see I had tried to complete the RSEA requirement multiple times and put a temporary override on my account while I rescheduled. She also said that during the transition to the new system in February, a lot of the RSEA appointment links weren't working correctly. I've now got my RSEA appointment scheduled for next Tuesday. The agent assured me my benefits won't be interrupted as long as I attend the appointment. Apparently, the system automatically flags accounts for review when RSEA isn't completed, but they don't immediately stop benefits - they give you time to fix it. Thanks everyone for your help and advice!
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Kiara Fisherman
•Thanks for the update! This is great information for others facing similar issues. The fact that they acknowledged the system problems with the February transition is particularly useful to know. Good luck with your RSEA appointment!
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Liam Cortez
•Glad you got it fixed! This is exactly why everyone should document EVERYTHING when dealing with PA UC. Their system is a mess but at least some of the agents are helpful when you actually reach them.
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