PA UC Review Status Due to Missed RSEA Requirement - Will My Benefits Stop?

Did they stop his benefits while it was being fixed? I'm worried they'll cut me off completely while this gets sorted out.

Thank you SO MUCH for this info!! I didn't know it was called a UC39 form, I just filled out something online explaining the problem. Is there a specific number I should call at the UC service center that might help? I've been trying the main number and can never get through.

this is why i always go to the career link in person even tho its an hour drive for me. cant trust anything online with PA UC

Thank you! I hadn't heard of this service before. Did the agent actually have the authority to override the requirement on the spot? I'm worried about getting someone who just tells me to wait.

Yes, the agent I spoke with was able to put a 2-week hold on the review status while I sorted out the RSEA scheduling. They can see in the system that you've been trying to complete it and can add notes to your account. Just make sure you've documented your attempts to schedule the RSEA and explain clearly what technical issues you encountered.

omg yes!! the site only works in chrome for me. if i try edge or safari it just crashes constantly

The RSEA is actually designed to help with your job search, not to disqualify you. During the appointment (which can be virtual or in-person), they: 1. Review your work search activities 2. Provide personalized job leads 3. Help with resume and interview skills 4. Connect you with additional resources As long as you're making a good faith effort in your job search and attending the appointment, it shouldn't negatively impact your benefits. In fact, many people get better job leads through this process.

Thanks for the update! This is great information for others facing similar issues. The fact that they acknowledged the system problems with the February transition is particularly useful to know. Good luck with your RSEA appointment!

Glad you got it fixed! This is exactly why everyone should document EVERYTHING when dealing with PA UC. Their system is a mess but at least some of the agents are helpful when you actually reach them.

Hey Nadia! Based on what I went through, I'd definitely recommend calling the UC service center first using Claimyr rather than trying CareerLink. The UC agents have more authority to put temporary holds on your account and can see the full picture of what's happening with the RSEA requirements. CareerLink seemed pretty useless for me - they never called back like they promised. When I spoke to the UC agent, she mentioned that the February system transition caused widespread RSEA scheduling issues but didn't give me a specific timeline for when they'd be fully fixed. She did say they're aware of the problem and are working on it. The key thing is getting that temporary override on your account so you don't get flagged for review while you're trying to reschedule. Make sure you document that your appointment was cancelled due to system maintenance - take a screenshot of that email if you still have it. The agent will want to see proof that you're trying to comply with the requirement. Good luck!

@Nadia Zaldivar I had the exact same thing happen to me - appointment cancelled for system "maintenance and" then couldn t'reschedule! It s'so frustrating. I ended up having to go to my local CareerLink office in person to get it sorted out. The staff there said they ve'been getting tons of people with this exact problem since the February update. They were able to manually schedule my RSEA appointment on the spot. If calling the UC service center doesn t'work out, try visiting your nearest CareerLink location. Bring a printout of that cancellation email - they ll'need to see it to manually override the scheduling system. It took me about an hour total including the wait time, but at least I walked out with a confirmed appointment date.

Hey Aria! I totally understand the stress you're going through - I was in the same panic mode just a few days ago. For the UC39 form, it's not actually labeled as "UC39" in your dashboard. When you're logged into your PA UC account, look for something like "Report a Technical Issue" or "System Problem Report" - it might be under a "Help" or "Contact Us" section. The form is basically where you explain what technical problems you encountered while trying to complete requirements. As for going directly to CareerLink, based on what others have shared here, it seems like showing up in person has been pretty effective for people. Danielle mentioned it took about an hour total including wait time, and they were able to manually schedule the RSEA appointment on the spot. If you have that cancellation email or can screenshot the broken links, bring those with you as documentation. You're definitely not alone in this - it sounds like the February system update really messed things up for a lot of people. The 6-day review period you're in sounds similar to what others experienced, and they generally got it resolved before benefits were actually suspended. Hang in there!