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Zoe Papanikolaou

How long does EDD take to process 2500A continued claim form through UI Online?

Submitted my continued claim form (DE 2500A) through UI Online three days ago after my benefit year ended, and I still don't see any updates. The tracker just says 'processing' but no timeline estimate. This is my first time having to submit this specific form after my regular certification, and I'm getting nervous since rent is coming up. Has anyone done this recently? What's the typical processing timeframe for these continued claim forms when submitted online vs. mailing them in? I've been on UI for about 8 months (laid off from construction industry), and everything was going smoothly until I hit my benefit year ending.

mine took like 2 weeks back in february dont stress too much yet

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2 weeks?! That's way longer than I was hoping. Did they at least backpay you for the waiting period?

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The 2500A continued claim form typically takes 7-10 business days to process when submitted online through UI Online. It can take up to 3 weeks if you mailed it in. The processing time varies depending on their current workload and whether all information is complete. As long as you've certified for each week as required and answered all questions accurately, you should receive payment once processing is complete. If it goes beyond 10 business days, then it might be worth contacting them to ensure nothing is holding up your claim.

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This is totally wrong information. Mine took 26 days to process and when I called they said thats NORMAL for continued claims after benefit year ends. They have to manually review these!!

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While I understand your frustration, processing times do vary significantly based on current workload and staffing. What I provided is the average timeframe according to EDD guidelines, but individual experiences certainly differ. You're right that manual review is often required for continued claims after benefit year ending, which can extend the timeline.

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I went through this exact same thing back in January when my benefit year ended. The online system is SO confusing about these continued claim forms! For me it took exactly 12 days before my status changed from

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Same thing happened to me! Had a hidden flag that wasn't showing on my account. I called for FOUR DAYS straight and couldn't get through - kept getting that stupid 'too many callers' message. Finally used Claimyr (claimyr.com) to get connected and turns out I had answered one question wrong on the 2500A that was holding everything up. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km - honestly worth it to get this resolved before rent was due.

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The DE 2500A is processed differently than regular certifications because it's tied to your benefit year ending. Here's what affects the timeline: 1. If your income during your base period has changed significantly, they'll recalculate your benefit amount 2. They check for any unreported earnings during your previous claim period 3. They verify your continued eligibility under the new benefit year Online processing is generally 5-12 business days, but if any of these flags are raised, it can take up to 3 weeks. Make sure you keep certifying for weeks even while the 2500A is processing.

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This makes sense, thanks! I did have some part-time work during months 3-5 of my claim (all reported), so maybe they're reviewing that. I'll keep certifying as normal and hopefully it resolves soon.

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lol welcome to EDD hell!! i remember my continued claim took A MONTH to process and then they had the nerve to send me some letter asking for additional documentation that wasn't even mentioned in the online portal!! the left hand doesn't know what the right is doing over there

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RIGHT?? The online system says one thing but then you call and they tell you something completely different. I swear they do this on purpose so people just give up on getting their benefits.

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If ur worried about rent just keep bugging them!!!! I literally called 47 times in one day to get thru and the lady fixed my claim on the spot. These continued claim forms get stuck ALL THE TIME in their system. Don't listen to ppl saying wait 2 weeks - if you need $ now then CALL THEM!!!

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I've been trying to call since yesterday morning, probably 25+ attempts so far. Always get the 'maximum callers' message and then it hangs up. Any specific time that worked better for you?

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Try right when they open at 8am or around 11:30 when ppl go to lunch. Those worked for me sometimes.

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Quick update on processing times - I work with several clients on UI claims, and I've noticed the 2500A continued claims are currently taking about 8-10 business days on average (as of March 2025). This is a bit faster than the 12-14 days we were seeing back in January. Make sure when you certified that you indicated you're able and available for work, as that's a common reason these get held up in manual review.

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That's good to hear it's speeding up a bit! And yes, I definitely marked that I'm able and available for work. I've been doing active job searches the whole time and documenting everything.

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My neighbor had the same issue with the 2500A form and then it turned out she accidentally clicked the wrong option about being available for work. Have you double-checked all your answers? Sometimes one wrong click can delay everything.

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Just wanted to follow up - did your continued claim get processed yet? Did calling help speed things up?

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Yes! Finally got through to someone yesterday using the tip about calling at 11:30. Turns out there was a flag on my account for

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Glad to hear you got through and got it resolved! For anyone else reading this thread - this is exactly why it's worth calling even if it takes multiple attempts. These continued claim forms (DE 2500A) seem to get stuck in their system pretty frequently, and what looks like "normal processing" online might actually be a flag or error that needs manual intervention. The EDD phone system is frustrating but sometimes it's the only way to get real answers about what's holding up your claim.

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