How long does EDD take to process 2500A continued claim form through UI Online?
Submitted my continued claim form (DE 2500A) through UI Online three days ago after my benefit year ended, and I still don't see any updates. The tracker just says 'processing' but no timeline estimate. This is my first time having to submit this specific form after my regular certification, and I'm getting nervous since rent is coming up. Has anyone done this recently? What's the typical processing timeframe for these continued claim forms when submitted online vs. mailing them in? I've been on UI for about 8 months (laid off from construction industry), and everything was going smoothly until I hit my benefit year ending.
42 comments


Jamal Wilson
mine took like 2 weeks back in february dont stress too much yet
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Zoe Papanikolaou
2 weeks?! That's way longer than I was hoping. Did they at least backpay you for the waiting period?
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Mei Lin
The 2500A continued claim form typically takes 7-10 business days to process when submitted online through UI Online. It can take up to 3 weeks if you mailed it in. The processing time varies depending on their current workload and whether all information is complete. As long as you've certified for each week as required and answered all questions accurately, you should receive payment once processing is complete. If it goes beyond 10 business days, then it might be worth contacting them to ensure nothing is holding up your claim.
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Liam Fitzgerald
This is totally wrong information. Mine took 26 days to process and when I called they said thats NORMAL for continued claims after benefit year ends. They have to manually review these!!
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Mei Lin
While I understand your frustration, processing times do vary significantly based on current workload and staffing. What I provided is the average timeframe according to EDD guidelines, but individual experiences certainly differ. You're right that manual review is often required for continued claims after benefit year ending, which can extend the timeline.
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Amara Nnamani
I went through this exact same thing back in January when my benefit year ended. The online system is SO confusing about these continued claim forms! For me it took exactly 12 days before my status changed from
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Giovanni Mancini
Same thing happened to me! Had a hidden flag that wasn't showing on my account. I called for FOUR DAYS straight and couldn't get through - kept getting that stupid 'too many callers' message. Finally used Claimyr (claimyr.com) to get connected and turns out I had answered one question wrong on the 2500A that was holding everything up. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km - honestly worth it to get this resolved before rent was due.
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NebulaNinja
The DE 2500A is processed differently than regular certifications because it's tied to your benefit year ending. Here's what affects the timeline:\n\n1. If your income during your base period has changed significantly, they'll recalculate your benefit amount\n2. They check for any unreported earnings during your previous claim period\n3. They verify your continued eligibility under the new benefit year\n\nOnline processing is generally 5-12 business days, but if any of these flags are raised, it can take up to 3 weeks. Make sure you keep certifying for weeks even while the 2500A is processing.
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Zoe Papanikolaou
This makes sense, thanks! I did have some part-time work during months 3-5 of my claim (all reported), so maybe they're reviewing that. I'll keep certifying as normal and hopefully it resolves soon.
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Fatima Al-Suwaidi
lol welcome to EDD hell!! i remember my continued claim took A MONTH to process and then they had the nerve to send me some letter asking for additional documentation that wasn't even mentioned in the online portal!! the left hand doesn't know what the right is doing over there
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Dylan Mitchell
RIGHT?? The online system says one thing but then you call and they tell you something completely different. I swear they do this on purpose so people just give up on getting their benefits.
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Liam Fitzgerald
If ur worried about rent just keep bugging them!!!! I literally called 47 times in one day to get thru and the lady fixed my claim on the spot. These continued claim forms get stuck ALL THE TIME in their system. Don't listen to ppl saying wait 2 weeks - if you need $ now then CALL THEM!!!
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Zoe Papanikolaou
I've been trying to call since yesterday morning, probably 25+ attempts so far. Always get the 'maximum callers' message and then it hangs up. Any specific time that worked better for you?
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Liam Fitzgerald
Try right when they open at 8am or around 11:30 when ppl go to lunch. Those worked for me sometimes.
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NebulaNinja
Quick update on processing times - I work with several clients on UI claims, and I've noticed the 2500A continued claims are currently taking about 8-10 business days on average (as of March 2025). This is a bit faster than the 12-14 days we were seeing back in January. Make sure when you certified that you indicated you're able and available for work, as that's a common reason these get held up in manual review.
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Zoe Papanikolaou
That's good to hear it's speeding up a bit! And yes, I definitely marked that I'm able and available for work. I've been doing active job searches the whole time and documenting everything.
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Sofia Morales
My neighbor had the same issue with the 2500A form and then it turned out she accidentally clicked the wrong option about being available for work. Have you double-checked all your answers? Sometimes one wrong click can delay everything.
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Amara Nnamani
Just wanted to follow up - did your continued claim get processed yet? Did calling help speed things up?
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Zoe Papanikolaou
Yes! Finally got through to someone yesterday using the tip about calling at 11:30. Turns out there was a flag on my account for \
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Brooklyn Knight
Glad to hear you got through and got it resolved! For anyone else reading this thread - this is exactly why it's worth calling even if it takes multiple attempts. These continued claim forms (DE 2500A) seem to get stuck in their system pretty frequently, and what looks like "normal processing" online might actually be a flag or error that needs manual intervention. The EDD phone system is frustrating but sometimes it's the only way to get real answers about what's holding up your claim.
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Mateo Gonzalez
•Absolutely agree! I'm new to this whole UI system and reading through everyone's experiences here has been super helpful. It's really frustrating that the online portal doesn't give you any indication when there's actually a problem versus normal processing delays. Seems like calling is definitely the way to go if you need answers quickly, even though getting through is such a pain. Thanks to everyone who shared their timelines and tips - this gives me a much better idea of what to expect if I ever have to deal with the 2500A form myself.
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Danielle Mays
This thread is incredibly helpful as someone who's been dreading having to deal with the 2500A form when my benefit year ends next month. The fact that there can be hidden flags that don't show up in the online system is really concerning - it sounds like the UI Online portal basically gives you no real visibility into what's actually happening with your claim. I'm definitely bookmarking the tips about calling at 8am or 11:30am, and it's good to know that even if it takes dozens of attempts, you can eventually get through to someone who can actually fix the issue on the spot. The variation in processing times (anywhere from 8 days to over a month) is pretty wild though - makes it really hard to plan financially when you have no idea which end of that spectrum you'll fall on.
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GalacticGuardian
•You're so right about the lack of visibility - it's honestly one of the most frustrating parts of dealing with EDD! I just went through this whole process and the online portal basically tells you nothing useful. Even when there are actual issues holding up your claim, it just shows that generic "processing" status. I'd also recommend keeping detailed notes of any part-time work you've had during your claim period since that seems to be one of the common things that triggers manual review. And don't feel bad about calling multiple times - I felt guilty at first but then realized this is literally what we pay into the system for. The squeaky wheel definitely gets the grease with EDD!
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Keisha Thompson
Just went through this exact situation last month and wanted to share what I learned! My 2500A took 9 business days to process, but here's the key thing - I called on day 7 because I was getting anxious about bills. The rep told me that while it was still within normal processing time, there was actually a small discrepancy in my work search activities that was flagging for review. She was able to clear it up immediately over the phone and my payment posted the next day. So my advice is don't wait the full 2-3 weeks if you're stressed about finances - call around day 7-8 and at least find out if there's something specific holding it up. The "processing" status really doesn't tell you anything useful about whether there's an actual issue or if it's just in the normal queue.
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Carmen Diaz
•This is exactly the kind of insight I was hoping to find! The fact that you were able to get it resolved just by calling on day 7 is really encouraging. I'm definitely going to keep this timeline in mind - waiting a full week seems reasonable to give them time to process normally, but not so long that you're stressing about bills for weeks. The work search activity discrepancy thing is interesting too - I've been keeping pretty detailed logs but it sounds like their system might flag things that seem totally fine to us. Thanks for sharing the specific timeline and outcome, this really helps set expectations for what's actually "normal" versus when it's worth pushing for answers!
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Sophia Bennett
I'm dealing with the exact same situation right now - submitted my 2500A form 5 days ago and still just seeing "processing" with no timeline. Reading through everyone's experiences here is both helpful and terrifying! The range from 8 days to a month is crazy. I'm probably going to follow the advice about calling around day 7-8 since I can't afford to wait weeks if there's actually a hidden issue. Has anyone had success using the UI Online message system to check on 2500A status, or is calling really the only way to get real information? Also wondering if the time of day you submit the form makes any difference - I submitted mine on a Friday afternoon so not sure if that puts me at the back of the queue for the following week.
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Dylan Hughes
•I've tried the UI Online message system for similar issues and honestly it's pretty useless - they just send back generic responses about "normal processing times" without actually looking at your specific case. Calling is definitely your best bet for getting real information about what's going on with your claim. As for timing, I don't think submitting on Friday afternoon would put you at the back of the queue since their system processes applications based on when they were received, not when staff gets around to reviewing them. But the manual review part (which seems to happen with most 2500A forms) probably does follow more of a business day schedule. I'd definitely go with the day 7-8 calling strategy that others mentioned - gives them reasonable time but doesn't leave you hanging for weeks if there's actually an issue that needs fixing!
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Sophia Long
I'm in a very similar boat - submitted my 2500A form about a week ago after my benefit year ended and still showing "processing" status. This thread has been incredibly eye-opening about how much variation there is in processing times and the fact that there can be hidden issues that don't show up in the portal at all. Based on what everyone's shared, I think I'm going to try calling tomorrow morning right at 8am to see if there are any flags on my account. It's reassuring to hear that even when there are issues, they can often be resolved immediately over the phone if you can actually get through to someone. The construction industry layoff situation sounds tough - hoping yours processes soon and you get the backpay sorted out before rent is due!
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Sunny Wang
•Thanks for the encouragement! Yeah, the construction industry has been pretty rough with all the economic uncertainty. I'm definitely going to try the 8am calling strategy too - seems like that's when you have the best shot at getting through before the lines get jammed up. It's really helpful hearing from everyone that these issues can often be fixed on the spot once you actually talk to a real person. The whole "processing" status thing is so misleading when there might be something that needs immediate attention. Good luck with your call tomorrow - hopefully we both get some answers and can get this sorted out quickly!
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Dmitry Smirnov
Just wanted to add my experience for anyone else going through this - I submitted my 2500A form about 6 weeks ago and it took exactly 11 business days to process. The key thing I learned is that if you've had ANY part-time work during your claim period (even if you reported it correctly), they pretty much automatically flag it for manual review. What helped me was calling on day 9 and the rep was able to see that everything was fine, just stuck in the review queue. She expedited it and I got paid two days later. Also, make sure you keep certifying for your weekly benefits even while the 2500A is processing - I almost made the mistake of thinking I shouldn't certify until it was approved, but that would have created gaps in my claim. The whole system is definitely confusing but persistence with calling really does pay off!
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Miguel Harvey
•This is super helpful info, especially about the part-time work automatically triggering manual review! I'm new to all this UI stuff and had no idea that even properly reported part-time earnings could cause delays. The tip about continuing to certify weekly while the 2500A processes is really important too - I can see how that would be easy to miss and create bigger problems down the road. It's encouraging that calling on day 9 got you connected to someone who could actually expedite the process. Seems like the common theme here is that the system often gets stuck on things that aren't actually problems, but talking to a real person can unstick them pretty quickly. Thanks for sharing the specific timeline and outcome - 11 business days seems like a reasonable expectation to set!
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Ellie Kim
This whole thread has been a lifesaver! I'm actually going through this exact same situation right now - submitted my 2500A form 4 days ago and the "processing" status has been driving me crazy with no timeline or explanation. Reading everyone's experiences here, it sounds like the key takeaways are: 1) expect 8-12 business days for normal processing, but it can go up to a month if there are issues, 2) the online portal basically tells you nothing useful about what's actually happening, 3) calling around day 7-8 is the sweet spot to check if there are hidden flags without being too impatient, and 4) keep certifying weekly even while the 2500A is processing. The fact that part-time work (even when properly reported) can trigger automatic manual review is really good to know - I had some freelance gigs during my claim period so that's probably what's happening with mine. Going to try the 8am calling strategy early next week if I don't see any movement by then. Thanks to everyone for sharing their specific timelines and outcomes - makes this whole confusing process feel way more manageable!
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Diego Rojas
•This summary is perfect! As someone who's completely new to the unemployment system, this thread has been incredibly educational. The fact that you can have properly reported income that still triggers delays is something I never would have known to expect. I'm saving all these tips about calling times and timelines for when I inevitably have to deal with this myself. It's really reassuring to see how many people have gotten their issues resolved just by being persistent with calling, even when the online system made it seem like everything was stuck. The community knowledge here is way more helpful than anything on the official EDD website!
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QuantumQuest
I'm dealing with this exact same thing right now - submitted my 2500A form 6 days ago and still showing "processing" with no updates. This thread has been incredibly helpful though! Based on everyone's experiences, it sounds like the 8-12 business day range is pretty typical, but the fact that there can be hidden flags that don't show up in the portal is concerning. I've had some gig work during my claim period (all properly reported) so that's probably why mine is taking longer. Planning to call tomorrow morning right at 8am using the tips here - seems like that's the best time to actually get through. It's frustrating that the online system gives you basically no useful information about what's actually happening with your claim. Thanks to everyone for sharing their specific timelines and calling strategies - makes this whole confusing process feel way less overwhelming!
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Lucy Lam
•You're definitely on the right track with calling tomorrow morning at 8am! I'm also pretty new to navigating the UI system and this whole thread has been like a masterclass in what to actually expect vs what the official EDD info tells you. The gig work thing seems to be a really common trigger for these delays, even when everything is reported correctly - which is honestly pretty frustrating since we're doing everything by the books. It's wild how the online portal just shows "processing" when there could be all sorts of things happening behind the scenes. Good luck with your call tomorrow - hopefully you can get through and find out if there's anything specific holding yours up. Keep us posted on how it goes!
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Austin Leonard
Just wanted to jump in here as someone who's been lurking and learning from all your experiences! I'm approaching my benefit year ending in about 6 weeks and honestly this thread has been more informative than anything I've found on the EDD website. The variation in processing times (8 days to a month+) is pretty nerve-wracking, but it's really helpful to know that calling around day 7-8 seems to be the sweet spot for getting real answers. I've had some occasional freelance work during my claim period that I've reported properly, so sounds like I should expect potential delays due to manual review. The tip about continuing to certify weekly while the 2500A processes is something I definitely wouldn't have thought of - seems like an easy mistake that could create bigger problems. Planning to bookmark all the calling strategies mentioned here (8am and 11:30am seem to be the consensus best times). Thanks to everyone for sharing such detailed experiences and timelines - this is exactly the kind of real-world info that's impossible to find anywhere else!
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Geoff Richards
•This is such great preparation on your part! I wish I had found a thread like this before I had to deal with my 2500A form. You're smart to start planning now instead of being caught off guard like I was. The freelance work reporting thing is definitely something to keep in mind - even when you do everything correctly, it seems like their system flags it for review almost automatically. One thing I'd add to all the great advice here is to maybe start gathering any documentation you have about that freelance work now (invoices, payment records, etc.) just in case they ask for additional verification during the process. I ended up needing some of that when I called. Also, don't feel bad about calling if you need answers - I was hesitant at first but realized this is literally what the system is for. Having a plan ahead of time like you're doing will definitely make the whole process less stressful!
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Aisha Rahman
This entire thread has been incredibly valuable - thank you to everyone who shared their experiences! As someone who's completely new to the unemployment system, I had no idea that the DE 2500A continued claim form could be so unpredictable in terms of processing time. The fact that properly reported part-time or gig work can still trigger automatic manual review is something I never would have expected. It's also really concerning that the UI Online portal essentially gives you no useful information about what's actually happening with your claim - just that generic "processing" status even when there might be fixable issues. The consensus here seems to be that calling around day 7-8 (at 8am or 11:30am for best chances of getting through) is the sweet spot for checking if there are hidden flags without being unreasonably impatient. I'm definitely saving all these tips and timelines for future reference. It's reassuring to see how many people got their issues resolved immediately just by talking to a real person, even when the online system made it look like everything was stuck. This kind of community knowledge is so much more helpful than the official EDD resources!
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Lucas Notre-Dame
•Absolutely agree with everything you've said! This thread has been like a crash course in how the EDD system actually works versus what they tell you it should do. I'm also pretty new to all this and had no clue about things like the automatic manual review triggers or the fact that the online portal is basically useless for getting real status updates. The community knowledge here is definitely way more practical and honest than anything you'll find on official channels. It's honestly kind of frustrating that we have to rely on each other to figure out these basic processes because the official information is so inadequate, but I'm really grateful that people take the time to share their specific experiences and timelines. Definitely bookmarking this whole thread for when I inevitably need to navigate this maze myself!
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Emily Thompson
This thread is incredibly helpful! I'm actually dealing with a similar situation right now - submitted my 2500A form about 5 days ago after my benefit year ended and have been stressing about the lack of updates. Reading everyone's experiences here has given me so much more realistic expectations about the timeline and process. It sounds like the key things to remember are: 1) 8-12 business days is typical but can go longer if there are flags, 2) any part-time work (even properly reported) can trigger manual review, 3) the online portal basically tells you nothing useful, and 4) calling around day 7-8 at 8am or 11:30am gives you the best shot at getting real answers. I had some part-time restaurant work during months 4-6 of my claim (all reported correctly) so that's probably why mine is taking longer than expected. Planning to try calling early next week if I don't see movement by then. Thanks to everyone for sharing such detailed timelines and strategies - this is way more informative than anything on the EDD website!
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Kirsuktow DarkBlade
•You've got a great game plan! The restaurant work during your claim period is almost definitely what's triggering the manual review - seems like that's super common based on everyone's experiences here. I'm in a similar boat (had some construction side jobs that I reported properly) and this thread has been a lifesaver for setting realistic expectations. The 7-8 day calling strategy seems to be the sweet spot that most people had success with. One thing I picked up from reading through everyone's stories is to have any documentation about that restaurant work handy when you call - pay stubs, schedules, etc. Some people mentioned needing to verify details during their phone calls. It's really frustrating that we have to become detectives just to figure out what's normal vs what needs attention, but at least we've got this community knowledge to work with! Keep us posted on how your call goes next week - always helpful to hear how these situations get resolved.
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Sean Matthews
I'm going through this exact same situation right now and this thread has been incredibly helpful! I submitted my 2500A form 8 days ago after my benefit year ended and have been getting really anxious about the lack of updates - just that same "processing" status with no timeline. I had some temp work during months 2-4 of my claim (all properly reported through the certification process) so based on what everyone's shared here, that's probably why it's taking longer than I hoped. It's really frustrating that the UI Online portal gives you basically zero useful information about what's actually happening behind the scenes. I tried calling yesterday around 2pm but couldn't get through after about 15 attempts. Going to try the 8am strategy tomorrow morning based on all the tips here. The range of processing times people have shared (8 days to over a month) is pretty nerve-wracking, but it's reassuring to hear that so many issues can be resolved immediately once you actually talk to a real person. Thanks to everyone for sharing such detailed experiences - this community knowledge is way more valuable than anything on the official EDD website!
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