EDD overpayment refund taking forever - when will I get my money back?

Unfortunately, EDD refund processing can take 6-8 weeks in my experience. When they made a similar mistake with my overpayment plan (they withdrew $320 instead of $200 for three months), it took them almost 2 months to process the refund. Make sure you have everything documented - the dates of the incorrect withdrawals, names of the representatives you spoke with, and any confirmation numbers. You might need to call again and specifically ask for a 'refund status update' as sometimes these requests get stuck in their system.

omg this happened to my cousin last year!!! they took way too much $ and he didn't even notice for like 3 months!! when he finally got the refund it just appeared in his acct one day. no notice or anything. EDD is such a mess sometims

I work for a nonprofit that assists with EDD issues, and unfortunately, refunds for overpayment collection errors are processed through a completely separate department than regular claim payments. The standard processing time is 4-6 weeks, but it can take up to 12 weeks if there are any discrepancies in their records. I strongly recommend calling EDD again and requesting to speak specifically with the Collections Division (not regular claims). Ask them for a "Refund Tracking Number" which you should be able to use for follow-up. Also, request that they send you a written confirmation of the refund request by mail. If you've already waited 4 weeks and are experiencing financial hardship, you can request an expedited review by specifically using the phrase "financial hardship due to administrative error" when you call.

EDD is THE WORST with refunds!!!!! They took $2800 from me that they shouldn't have and it took FIVE MONTHS to get it back!!!! I called literally 50+ times and either couldn't get through or talked to people who had NO CLUE what was happening with my case. The whole system is BROKEN and they don't care at all about our financial situations!!!!

Have you tried checking your UI Online account? Sometimes they post updates there about overpayment adjustments that the phone reps don't even know about. Click on the "Overpayment" section and then look for any notices or messages about your repayment plan. There might be some information there about the refund status.

I had success using Claimyr to get through to an EDD representative about my overpayment refund issue. After weeks of trying to call myself and constantly getting the "maximum callers" message, I tried their service and got connected to an EDD rep within 20 minutes. The agent I spoke with was able to check the status of my refund and expedite it. You can see how it works in their video demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km or visit claimyr.com. Definitely worth it when you're trying to get updates on money that's rightfully yours.

I went through this exact same situation back in December. They were taking $425 instead of $300 monthly for my overpayment. The key thing that worked for me was documenting EVERYTHING and being super persistent. Here's what I did: 1. Called EDD early morning (right when they open) to avoid the busy signals 2. Asked specifically for the Collections Division 3. Got the name and ID number of every person I spoke with 4. Requested a formal "Payment Reconciliation Review" 5. Asked them to note "financial hardship" on my account 6. Followed up weekly until it was resolved It took about 5 weeks total, but I did get my refund. They don't send any notification - it just appeared in my account one day. The amount was correct, but there was no interest or anything even though they had my money for months.

Update: I finally got through to EDD this morning! I followed the advice here and specifically asked for the Collections Division and requested a Payment Reconciliation Review. The representative confirmed they owe me $1,250 and said my refund was "in process" but hadn't been issued yet. She put a note on my account about financial hardship and said that should expedite it. She also gave me a tracking number to reference in future calls. She estimated 2-3 more weeks, which is still frustrating, but at least I know it's actually being processed. Thanks everyone for your help - I'll update again when/if I receive the refund.

I'm so sorry you're going through this - the stress of having your own money held up by bureaucratic mistakes is awful. I went through something similar with EDD last year where they were taking double payments from my account for 2 months. A few additional tips that helped me: 1) Keep checking your bank account daily - when the refund does come, it might show up as "CA EDD REFUND" or just "EDD" with no advance notice, 2) If you have online banking, set up account alerts so you'll know immediately when any deposit hits, and 3) Document the financial impact this is having on you (late fees, overdrafts, etc.) because EDD can sometimes reimburse those costs too if you can prove their error caused them. Really hoping you get your money back soon - it sounds like you're doing everything right by staying persistent and using the specific terminology others have shared here.

I'm dealing with a similar overpayment issue right now, though mine is smaller - they've been taking $150 instead of $100 for the past 3 months. Reading through all these responses is both helpful and terrifying! It sounds like the key is being super persistent and using the right terminology. I'm going to try calling first thing Monday morning and specifically ask for Collections Division and request a "Payment Reconciliation Review" like others suggested. It's so frustrating that we have to become experts in their internal processes just to get our own money back. Thanks to everyone who shared their experiences - this thread is honestly more helpful than anything I've found on the official EDD website!

This whole thread is so eye-opening and honestly scary - I had no idea EDD overpayment refunds could take months or that there were so many specific steps you need to take. I'm bookmarking this post because the advice about calling Collections Division, requesting a "Payment Reconciliation Review," and mentioning financial hardship seems like crucial insider knowledge that EDD definitely doesn't make obvious. It's really messed up that people have to become EDD experts just to get their own money back when THEY made the mistake. @Diez Ellis I'm really hoping your refund comes through in those 2-3 weeks they promised - please keep us updated! And to everyone who shared their experiences and specific tips, thank you so much. This kind of community support is invaluable when dealing with such a frustrating bureaucracy.

This thread has been incredibly helpful - thank you to everyone sharing their experiences and specific strategies! I'm also dealing with an EDD overpayment issue (they've been taking $200 extra per month for 4 months now) and reading all these responses has given me hope that it's actually solvable, even if it takes persistence. The terminology people have shared here - "Payment Reconciliation Review," asking for Collections Division specifically, mentioning "financial hardship due to administrative error" - these seem like absolute game-changers that I never would have known to use. It's honestly ridiculous that we need to learn EDD's internal language just to fix their mistakes, but I'm grateful this community exists to share that knowledge. Planning to call tomorrow morning right at 8am armed with all the tips from this thread. Will definitely update with my results in case it helps others in similar situations!

Wow, reading through all these experiences is both reassuring and concerning! I'm new to this community but unfortunately not new to EDD headaches. I'm currently dealing with a similar situation where they've been auto-withdrawing $300 instead of the agreed $175 for my overpayment plan - it's been going on for 6 weeks now and I'm out about $750. The specific terminology everyone has shared here is incredibly valuable - I had no idea about requesting a "Payment Reconciliation Review" or that there was a separate Collections Division. It's honestly infuriating that we have to become EDD experts and learn their internal processes just to fix mistakes THEY made, but I'm so grateful for this community knowledge sharing. One question for those who've been through this: when you finally got your refund, did it come from the same account/routing that normally processes EDD payments, or was it different? I want to make sure I'm monitoring the right accounts. Also, did anyone have success getting reimbursed for bank fees (overdrafts, etc.) that resulted from EDD taking too much money? Planning to call Monday morning at 8am sharp with all the tips from this thread. This community is honestly more helpful than any official EDD resource I've found!