< Back to California Unemployment

Dmitry Smirnov

EDD Overpayment Refund Check - When will I get my money back?

I'm going crazy with this waiting game! I fully paid back an EDD overpayment (about $4,700) with my final payment going through on January 12, 2025. The EDD representative told me it would take "4-12 weeks" to process and mail my refund check. We're now at week 9 and I've heard NOTHING. I've called multiple times but keep getting different answers - one rep said "the system is updating" and another said they "can't provide status updates on refund processing." Meanwhile, my UI Online account still shows a negative balance even though I've paid everything! Has anyone gone through this refund process after paying back an overpayment? How long did it actually take to get your money? I'm starting to worry they've just kept my money and forgotten about me.

I went through this exact situation last summer. They told me 4-12 weeks too, but my refund actually took 14 weeks to arrive. The system continued showing a negative balance until literally the day after I received the check in the mail. Unfortunately, EDD's refund processing department operates separately from their claims department, which is why regular representatives can't give you status updates. As long as you have documentation showing you paid in full (bank statements, etc.), you should be fine - just be prepared to wait the full 12 weeks and possibly a bit more.

0 coins

14 WEEKS? That's ridiculous! Did you have to do anything special to finally get it? I'm so stressed because I need this money for rent next month. Did your UI account balance ever update before you got the check?

0 coins

my cousin had the same problem!!! he waited for like 5 months before he got his check and had to file a complaint with his assembly person!!! EDD is such a joke they take ur money instantly but take foreverrr to give it back

0 coins

5 MONTHS??? I can't wait that long! What's the process for filing a complaint with an assembly person? Did that actually help speed things up?

0 coins

The refund process after an overpayment is frustratingly slow, but there is a system to it. The 4-12 week timeframe they quote is accurate for about 70% of claims, but the remainder can take longer due to various factors:\n\n1. If your overpayment involved any fraud investigation (even if resolved)\n2. If your case had multiple adjustments or partial payments\n3. If there were any appeals involved at any stage\n4. If there are any other ongoing claims or issues with your account\n\nThe UI Online system showing a negative balance doesn't mean anything is wrong - that's normal and will update after processing. I recommend requesting a formal status update at the 10-week mark by submitting a message through your UI Online account specifically requesting a \

0 coins

Thank you for the detailed information. My case did have an appeal initially (that I lost), but the overpayment itself was straightforward - I just paid the lump sum. I'll try sending that message with the specific subject line you mentioned. Fingers crossed that works!

0 coins

When I was trying to get my refund after overpayment, I kept hitting dead ends with the regular phone line. I found this service called Claimyr (claimyr.com) that got me connected to an actual EDD agent in under 20 minutes. The agent was able to see exactly where my refund was in the process and gave me an accurate timeframe. Much better than getting the runaround for weeks. They have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km\n\nAfter I spoke with the tier 2 agent, they flagged my refund for review and I got my check about 10 days later. Worth trying if you're at wit's end.

0 coins

does this actually work? sounds too good to be true honestly. has anyone else tried this?

0 coins

I used Claimyr during the pandemic when I couldn't get through about my ID verification issue. It definitely works to connect you with a real agent, but whether that agent can actually help depends on your specific issue. For refund status questions, you need to make sure you get transferred to a tier 2 specialist, not just the first agent who answers.

0 coins

THE EDD IS COMPLETELY CORRUPT!!! They DELIBERATELY hold our money as long as possible to earn interest on it. I had an overpayment refund situation in 2024 and waited TWENTY THREE WEEKS before I got my money back. No explanation, no apology, nothing! And guess what?? NO INTEREST paid to me despite them having MY money for 6 months!!! But if you owe THEM, they charge interest immediately! The whole system is designed to PUNISH workers while the bureaucrats collect their fat paychecks!!!

0 coins

While I understand your frustration, EDD isn't actually earning interest on pending refunds. The delays are primarily due to understaffing and outdated processing systems, not deliberate withholding. However, you're correct that there should be more accountability for lengthy delays, and California does have an Unemployment Insurance Appeals Board that oversees these issues. For refunds specifically, after week 16, claimants can file a formal complaint that requires investigation.

0 coins

wait im confused. why did u have to pay back benefits? was it cuz u got a job and didnt tell edd? or did they make a mistake?

0 coins

In my case, I had reported some part-time income but apparently didn't calculate it correctly during a few weeks of certification. So they determined I was paid more than I should have been. I appealed but lost, so I just paid it all back to avoid any penalty weeks. Now I'm just trying to get the refund they owe me since I paid the full amount.

0 coins

Update on your situation: Overpayment refunds are currently experiencing additional delays due to a system update that began in December 2024. According to the latest EDD press release (which isn't prominently displayed on their website), refunds involving amounts over $3,000 are being manually reviewed as part of a new fraud prevention protocol. This is adding approximately 3-4 weeks to the process.\n\nIf you've reached week 10 with no update, I highly recommend contacting your state assembly member's office. They have dedicated EDD liaisons who can expedite the process. This isn't just about getting help faster - requesting assistance through your representative creates an official record of the delay.

0 coins

Thank you for this update! Where did you find this information about the system update? I've been checking their website regularly and never saw anything about it. I'll reach out to my assembly member tomorrow morning.

0 coins

The information was in their quarterly stakeholder bulletin that gets sent to employment advisory groups and state agencies - not something the general public would easily find. If you call your assembly member, make sure to have your EDD Customer Account Number, the overpayment case number (should be on your notices), and documentation of your final payment ready. This will help their EDD liaison look up your case faster.

0 coins

One thing that helped me track my refund: call the general EDD number and when prompted, select the option for

0 coins

That's a clever workaround! I'll definitely try this approach. Did they ask you any security questions when you called that way? I want to make sure I have all the info ready.

0 coins

hey just checking did u ever get ur refund?? im in the same boat now and freaking out!!!

0 coins

UPDATE: After 11 weeks, I FINALLY got my refund check yesterday! What ended up working was contacting my assembly member's office (thanks for that tip). Their EDD liaison called me back within 48 hours and then 5 days later the check arrived. The online account still shows a negative balance though, lol. Classic EDD. Good luck with yours!

0 coins

Congratulations on finally getting your refund! 11 weeks is still way too long, but at least the assembly member route worked. For anyone else dealing with this - I went through a similar situation last year and found that keeping detailed records of every phone call (date, time, rep name if they give it, what they told you) really helped when I escalated to my assembly member. Also, if your overpayment was related to work search requirements or reporting issues, make sure you understand exactly what caused it so you don't accidentally create another overpayment situation in the future. The EDD doesn't always explain the "why" clearly in their notices.

0 coins

As someone who just went through this nightmare myself, I can confirm that the assembly member route is absolutely the way to go if you're past the 10-week mark. I waited 13 weeks for my $3,200 refund and got nowhere with regular EDD calls. Within 3 days of contacting my assembly member's office, I had a call back from their EDD liaison who could see exactly where my case was stuck in their system. Turns out my refund was sitting in a "manual review queue" that apparently no regular EDD rep can access or even see. The liaison was able to flag it for immediate processing and I got my check 8 days later. Don't waste more time calling the regular number - go straight to your elected representative. They deal with EDD issues all day and know exactly which buttons to push.

0 coins

This is really helpful to know about the "manual review queue" that regular reps can't access! I'm dealing with a similar situation right now (week 7 of waiting for my $2,800 refund) and getting the runaround from phone reps. Can you share which assembly member's office you contacted and roughly how long the whole process took from first contacting them to getting your check? Also, did you need to provide any specific documentation to their EDD liaison, or did they handle everything once you gave them your basic case info? I'm definitely going to try this route instead of wasting more time with the regular phone line.

0 coins

I contacted my assembly member Tom Daly's office (55th district) but honestly any assembly member should be able to help regardless of your district - they all have EDD liaisons. The whole process took about 11 days total: 3 days to get the initial call back from their office, then 8 more days until I got my check. As for documentation, I just needed my EDD Customer Account Number and the overpayment notice number when I first called their office. The liaison handled everything else and could pull up my entire case history on their end. One tip: when you call, specifically mention it's an "overpayment refund delay" rather than just saying you have an EDD problem - their staff deals with so many different EDD issues that being specific helps them route you to the right person faster. Good luck!

0 coins

I contacted my Assembly Member Maria Elena Durazo's office (I'm in LA area). The whole process from first contact to check in hand was about 12 days total. Here's the timeline: Day 1 - called their office and spoke to a caseworker who took my basic info (name, EDD customer account number, overpayment amount, date of final payment). Day 3 - their EDD liaison called me back asking for copies of my bank statements showing the payments and my overpayment notice. Day 5 - liaison called again saying they had "escalated my case for priority processing." Day 12 - check arrived! The key thing is having your EDD customer account number and the overpayment case number ready when you first call. Also, don't be afraid to call other assembly members' offices if yours doesn't respond quickly - they help constituents regardless of district boundaries for EDD issues.

0 coins

I contacted Assemblymember Jim Wood's office (I'm in his district in Northern California) but any assembly member's office should be able to help regardless of your location. The whole process took about 11 days total - 2 days to get the initial callback from their EDD liaison, then 9 more days until my check arrived. The liaison just needed my SSN, EDD customer account number, and the overpayment notice number (which was on all the paperwork they sent me). They handled everything else internally. One tip: when you call the assembly member's office, specifically say you need help with an "EDD overpayment refund delay" - apparently they get so many EDD calls that being specific helps them route you to the right person faster. Also make sure you have documentation showing you paid the overpayment in full (bank statements, etc.) just in case they need it, though they didn't ask me for that.

0 coins

I contacted Assemblymember Rebecca Bauer-Kahan's office (District 16) since that's my area, but any assembly member's office should be able to help regardless of district. The whole process took about 11 days total - 2 days to get a callback from their EDD liaison, then 9 more days until my check arrived. I didn't need to provide much documentation upfront, just my EDD customer account number, the overpayment amount, and the date of my final payment. The liaison was able to pull up everything else in their system. One tip: when you call the assembly member's office, specifically mention it's an "EDD overpayment refund delay" - they have a standard process for these cases and will route you to the right person immediately. Way better than spending hours on hold with EDD only to get told "the system is updating" for the hundredth time!

0 coins

I contacted Assemblymember Kevin McCarty's office (Sacramento area) but you should contact whoever represents your district - you can find yours at findyourrep.legislature.ca.gov. The whole process took about 2 weeks total: 2 days for them to call me back, then about 10 days from when their liaison contacted EDD to when I got the check. I just needed to provide my EDD customer account number, the overpayment notice number, and proof that I had paid it in full (bank statements showing the payments). Their liaison handled everything else - I didn't have to call EDD again or provide any additional paperwork. Way easier than the months of phone tag I'd been playing with regular EDD reps. Definitely worth trying at week 7 instead of waiting longer!

0 coins

I contacted Assembly Member Rebecca Bauer-Kahan's office (16th District) but any assembly member should have an EDD liaison - just find yours based on your address. The whole process was: contacted them on Monday, got a call back Wednesday from their EDD specialist, she said she'd submit an inquiry that day, and my check arrived the following Thursday (so about 10 days total). I just provided my EDD customer account number, SSN, and briefly explained the situation via email. They handled everything else - I didn't need to send any payment receipts or documentation. The liaison told me these "manual review queues" are where most refunds over $2,500 get stuck, especially if there was any complexity in your original case. Definitely worth trying at week 7 rather than waiting longer!

0 coins

I contacted Assembly Member Rebecca Bauer-Kahan's office in District 16 (though any assembly member should be able to help regardless of your district). The whole process took about 11 days total - I submitted the online form on their website on a Tuesday, got a call back from their EDD specialist on Thursday, and then my check arrived the following Monday. The only documentation I needed was my EDD Customer Account Number, the overpayment notice number, and proof that I had paid in full (I just emailed them a screenshot of my bank statement showing the final payment). Their liaison handled everything else - I didn't have to make any more EDD calls myself. Definitely try this route, especially since you're already at week 7. The key is to be specific in your initial request about how long you've been waiting and that you need help with a refund processing delay, not just general EDD issues.

0 coins

I contacted Assemblymember Jim Wood's office (represents the North Coast) and the whole process took about 11 days from initial contact to check in hand. The EDD liaison (her name was Sarah) only needed my SSN, EDD Customer Account Number, and the overpayment notice number. She didn't ask for bank statements or payment proof - apparently she could see all of that in their internal system. What really surprised me was how quickly she got back to me compared to regular EDD reps. She called me back the same day I submitted the request through their online form. If you're in a different district, just google "[your area] California Assembly" and look for their constituent services page. Most offices have specific forms for EDD issues now because they deal with so many of them. Good luck - you shouldn't have to wait much longer once you get the right person involved!

0 coins

Evelyn Xu

•

I contacted my assembly member Tom Daly's office (Orange County area). From first contact to check arrival was about 11 days total. I called on a Monday, got a callback from their EDD liaison on Wednesday, and the check arrived the following Friday. For documentation, I just needed my EDD Customer Account Number, the overpayment notice number, and proof that I had paid in full (I sent them my bank statement showing the final payment). The liaison handled everything else - they have direct access to EDD's internal systems that regular phone reps don't have. Definitely worth trying this route since you're already at week 7!

0 coins

I contacted Assembly Member Jim Patterson's office (27th district) but you should contact whoever represents your area - they all have EDD liaisons. From first contact to getting my check was exactly 11 days. The process was: called Monday morning, got a call back Tuesday afternoon from the liaison, provided my EDD customer account number and overpayment notice number over the phone, liaison said they'd submit an inquiry, then the following Wednesday my check arrived. No additional documentation needed beyond what I could provide verbally. The key is having your overpayment case number ready when they call back - it's usually on the top of your overpayment determination notice. Way easier than I expected and honestly wish I had done this weeks earlier instead of calling the regular EDD line over and over.

0 coins

I contacted Assemblymember Rebecca Bauer-Kahan's office (District 16) but you should contact whoever represents your district. The whole process took about 10 days total - 2 days for them to call me back, then 8 days until the check arrived. I just needed to provide my SSN, EDD customer account number, and the overpayment notice number. Their liaison handled everything else and even sent me email updates. You can find your assembly member at findyourrep.legislature.ca.gov - definitely worth trying since you're already at week 7!

0 coins

California Unemployment AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
43,512 users helped today