EDD applied my benefits to old overpayment after I served penalty weeks - now what?
I'm at my wit's end with EDD! I completed 9 penalty weeks for an overpayment plus my one week waiting period (so 10 weeks total without a penny). When I called EDD about three weeks ago, the rep assured me I'd finally start receiving my UI benefits after this long 2.5 month drought. This morning I certified as usual, excited to FINALLY get paid, but when I checked my account later, it shows "Credit Applied to Overpayment" instead of payment issued! How is this possible? I already SERVED my penalty weeks - that was the whole point of going without benefits for 10 weeks! I've got rent due in 4 days and my landlord is already threatening eviction. Has anyone dealt with this before? Can they just keep applying my eligible benefits to an old overpayment even after I've served the designated penalty weeks? This feels illegal!
20 comments
Amina Toure
omg same thing happened to me last year!! EDD is seriously THE WORST. they made me serve like 6 penalty weeks and then kept taking my money anyway. you prob need to call them again but good luck getting thru lol
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Paolo Esposito
•Did you ever figure out how to fix it? I've been trying to call for 2 days straight and just get the "we're experiencing high call volume" message then it hangs up. I'm desperate here.
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Oliver Weber
There's a difference between penalty weeks and repayment of the overpayment amount. Penalty weeks are weeks you serve without benefits as a penalty for whatever caused your overpayment. However, you still owe the actual overpayment amount back to EDD. They're allowed to take up to 100% of your benefits until the overpayment balance is fully repaid. Do you know how much your original overpayment was? And does your UI Online account show a remaining balance on the overpayment?
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Paolo Esposito
•Wait, WHAT? You mean I served those 9 penalty weeks for NOTHING? The overpayment was about $4,200 from a claim last year when they said I didn't report some income correctly. But nobody ever explained that I'd have to both serve penalty weeks AND repay everything! This is insane. How am I supposed to survive?
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Oliver Weber
•I know it's frustrating, but yes, that's how it works. Penalty weeks are the punishment part (weeks without benefits), and repayment is the recovery part (them getting back the money they say you were overpaid). You should check your UI Online account for an "Overpayment" section that shows your current balance. You can request a payment plan if you're experiencing financial hardship.
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FireflyDreams
i think u can ask for a waiver if u cant afford to pay it back. goto ur ui online and look for overpayment waiver form. u have to show financial hardship tho
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Natasha Kuznetsova
•This advice isn't entirely accurate. Overpayment waivers are only available for non-fraud overpayments, and since the original poster mentioned penalty weeks, this was likely determined to be a fraud case. In fraud cases, EDD rarely approves waivers. But it's still worth checking if you qualify for a waiver or payment plan to reduce the immediate financial impact.
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Javier Morales
I've helped several clients in similar situations. Here's what you need to know: 1. Penalty weeks and overpayment recovery are separate issues. Penalty weeks are a punishment, overpayment recovery is them getting their money back. 2. Check your Notice of Overpayment for classification - it will state whether it was classified as fraud or non-fraud. The presence of penalty weeks suggests fraud classification. 3. For a non-fraud overpayment, you can request a waiver if repayment would cause extraordinary hardship. 4. For fraud overpayments, waivers are rarely approved, but you can request a payment plan. 5. You have appeal rights, but there are strict deadlines (usually 30 days from the notice date). I suggest you immediately request a formal appeal if you believe the overpayment was incorrectly classified as fraud. Also request a payment plan to reduce the offset percentage while this gets resolved.
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Paolo Esposito
•Thank you for this detailed explanation. The overpayment notice is from about 5 months ago, so I think I'm past the appeal deadline. Is there any way to contest this now? And how do I request a payment plan? The EDD website is so confusing.
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Javier Morales
•You can still file a late appeal and explain why you're filing late (such as not understanding the difference between penalty weeks and overpayment recovery). For payment plans, you'll need to call EDD directly. Unfortunately, getting through to a representative is extremely difficult right now.
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Emma Anderson
This system is DESIGNED to confuse people. I spent 15 years in human resources and even I struggle to understand all the EDD rules sometimes. They make it complicated on purpose so people just give up fighting.
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Amina Toure
•FACTS!!! i swear they hope we just give up. my brother had the same thing happen and he just stopped claiming benefits cause it was too much hassle even tho he deserved them!!!
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Natasha Kuznetsova
A few important points to add here: 1. When you call EDD, make sure you're speaking with a Tier 2 specialist, not just the first person who answers. Only Tier 2 specialists can help with complex overpayment issues. 2. Request a formal Statement of Account showing all credits and debits to your overpayment balance. This will help you understand exactly where things stand. 3. If you have documentation that proves your overpayment was due to an honest mistake (like employer pay stubs showing delayed payment for training), include copies with your appeal. 4. While getting this resolved, make sure you continue certifying for benefits even if they're being applied to your overpayment. Missing certifications can cause additional problems. EDD should have communicated the difference between penalty weeks and repayment more clearly. Their notification letters often lack important details about how the recovery process works.
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Paolo Esposito
•Thank you! This is really helpful. I've been certifying regularly even through the penalty weeks. I do have the paystubs showing when I actually received the training pay versus when I did the training. Hopefully that helps if I can file a late appeal. How do I specifically request a Tier 2 specialist when I call?
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Natasha Kuznetsova
•When you get through to EDD, politely explain that you have a complex overpayment issue that likely requires a Tier 2 specialist. The first rep will usually transfer you if they determine they can't resolve your issue. Be prepared for a longer wait when being transferred. Have all your documentation ready - claim number, overpayment notice dates, and any supporting documents. Specifically ask about payment plan options that would allow you to receive partial benefits while addressing the overpayment.
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Amina Toure
hey quick question did u ever get ur 1099G form for the benefits from last year?? i never got mine and now im worried they sent it to my old address and someone stole my identity or something
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Paolo Esposito
•I did get mine, but that's a whole other issue I'm not even worried about right now compared to this overpayment nightmare.
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Javier Morales
Update on payment plans: As of 2025, EDD has implemented new guidelines for overpayment recovery. You can now request a financial hardship reduction that limits offsets to 25% of your weekly benefit amount (instead of 100%). You'll need to submit the DE 1446H form, which you can download from the EDD website. Include proof of hardship such as eviction notices, utility shutoff notices, or medical bills. If you're classified as a fraud overpayment, you can still request the 25% reduction, but approval is at EDD's discretion. Make sure to emphasize any extenuating circumstances that led to the reporting error.
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Paolo Esposito
•This is exactly what I need! Thank you so much. I'll download that form today. I have an eviction warning notice and past-due utilities I can submit. Even getting 75% of my benefits would be life-changing right now.
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FireflyDreams
•make sure u send it certified mail so they cant say they didnt get it! edd loves to "lose" paperwork
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