EDD account locked - can't certify for benefits this week. Help!
My account just got locked and I can't access it. Has anyone else dealt with this? What should I do to get it unlocked? I'm freaking out because I need to certify for benefits this week.
19 comments
Tom Maxon
I found a way to solve locked EDD account issues, watch this: https://www.youtube.com/watch?v=o68RCmdWhPU
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Anastasia Sokolov
Ugh, that sucks. I've been there before. Have you tried calling the EDD? Sometimes they can unlock it over the phone if you verify your identity.
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Diego Ramirez
I've been trying to call all morning but can't get through. It's so frustrating!
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Sean O'Connor
Pro tip: call right when they open at 8am. You might have better luck getting through then.
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Zara Ahmed
Calling is useless, I've tried for weeks. Your better off going to an office in person if you can
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Luca Conti
Check your email and mail. They usually send something explaining why it was locked and what steps to take next.
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Nia Johnson
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Ize0EkN4HDI
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CyberNinja
Sounds sketchy. Is it legit?
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Nia Johnson
Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo
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Mateo Lopez
20 bucks to avoid EDD hold hell? Sign me up! 🙌
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Aisha Abdullah
Here's what you need to do: 1. Check your email and physical mail for any notices from EDD 2. Try logging in on a different device or browser 3. If that doesn't work, call EDD at 1-800-300-5616 4. Be prepared to verify your identity (SSN, drivers license, etc) 5. If you can't get through on the phone, try visiting an EDD office in person 6. While waiting, make sure to document all your attempts to contact them Don't panic, this happens sometimes and they can usually fix it pretty quick once you get ahold of someone. Good luck!
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Diego Ramirez
Thank you so much for the detailed advice! I'll start working through this list right away.
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Ethan Davis
This is solid advice. I'd add: if you go in person, bring as much documentation as you can. Better to have too much than not enough.
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Yuki Tanaka
edd is such a joke fr 🤡 why they gotta make everything so complicated
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Carmen Ortiz
Fr fr, its like they dont want us to get our benefits 🙄
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MidnightRider
Have you checked if there's any identity verification issues? That's what caused my account to get locked last year.
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Diego Ramirez
I haven't received any notifications about identity verification, but I'll double check. How did you resolve it?
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MidnightRider
I had to upload a bunch of documents through their online portal. Took about a week to get sorted out after that.
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Andre Laurent
This happened to me last month. Turns out there was suspicious activity on my account. Had to jump through hoops to prove it was me. Keep trying to call, its your best bet.
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