Account locked for a week, no notifications - How to reset password and regain access?

I found a way to solve locked account password reset issues, watch this: https://www.youtube.com/watch?v=yrYLS1QoGvo

Ugh, been there done that. Its so frustrating when they lock you out without warning! Here's what I'd suggest: 1. Be super clear about how long youve been locked out 2. Ask them exactly what steps you need to take to reset your password 3. Make sure they tell you when you'll get access back 4. Write down everything they say, especially any reference numbers Good luck, hope you get back in soon! 🤞

Ugh, been there done that. Its so frustrating when they lock you out without warning! Here's what I'd suggest: 1. Be super clear about how long youve been locked out 2. Ask them exactly what steps you need to take to reset your password 3. Make sure they tell you when you'll get access back 4. Write down everything they say, especially any reference numbers Good luck, hope you get back in soon!

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

I found a way to actually get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

have you tried resetting your password through the 'forgot password' link on the login page? Sometimes that works even if your account is locked.

have you tried resetting your password through the 'forgot password' link on the login page? sometimes that works even if your account is locked

This happened to me last month! Turns out there was a security breach and they locked a bunch of accounts as a precaution. Didn't tell anyone tho 🙄 Classic.

This happened to me last month. Turns out there was a security breach and they locked a bunch of accounts as a precaution. Didn't bother to tell anyone tho 🙄 Classic.

Pro tip: if you can't get through on the phone, try reaching out on Twitter. Sometimes their social media team is more responsive than customer service.

Pro tip: if you can't get through on the phone, try reaching out on Twitter. Sometimes their social media team is more responsive than customer service.

idk man, maybe its a sign to switch to a different service? This kinda stuff happens way too often with them

Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to access our own accounts? The system is broken, man.