California Unemployment

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Can't reach California Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Which claim is this call about?

Each program has its own EDD agents, so pick the one your claim is with.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

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  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the EDD drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

How to verify eligibility for EDD extended benefits? (Endless hold times!)

Hey everyone, I'm trying to figure out if I qualify for extended unemployment benefits. My last job ended recently and I'm not sure what my options are. Has anyone gone through this process lately? Any tips on how to verify eligibility or what to expect when I call? I've been on hold forever trying to get through to someone.

extended benefits are a myth, change my mind ๐Ÿค”

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Nah, they're real. I'm on them right now. But getting approved feels like winning the lottery ๐ŸŽฐ

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Hey Chad! I just went through this process last month. A few things that helped me: 1. Try calling the EDD technical support line (1-800-300-5616) instead of the main number - sometimes it's less busy 2. Have your Social Security number and all employment info from the last 18 months ready 3. The extended benefits eligibility depends on whether California's unemployment rate triggers the program (it changes quarterly) 4. You can also check your eligibility online through your EDD account under "Extensions" The whole process took me about 6 weeks from application to first payment, but that included some back-and-forth for additional documentation. Hang in there - it's frustrating but worth it if you qualify!

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EDD payment approved yesterday but Money Network card shows $0 balance - payment missing

I'm freaking out right now! The EDD automated system confirmed my payment was processed and approved YESTERDAY, and specifically told me it would be available on my card TODAY. But when I called the Money Network customer service number to check my balance, it says I have $0 and NO pending transactions! This is my first payment after 6 weeks of waiting and I desperately need this money for rent that's already late. I've tried calling EDD about 20 times today but keep getting the 'too many callers' message. Has anyone else had their payment show as approved in the EDD system but not appear on their Money Network card? How long does it normally take for the money to actually show up after EDD says it's been paid? Is there another number I should be calling?

Just to follow up - did your payment show up this morning? Most first payments to Money Network cards appear within 48 hours of EDD showing 'paid' status.

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YES! It finally showed up about an hour ago. Thank you everyone for helping me not completely panic. For anyone else seeing this thread with the same issue - it took about 36 hours from when EDD showed 'paid' to when it actually appeared on my Money Network card.

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So glad to see your update that the payment finally came through! This is exactly why I always tell people to give it at least 48 hours before panicking. The disconnect between when EDD says "paid" and when Money Network actually posts it is one of the most confusing parts of the whole unemployment system. Your experience is super helpful for other first-time claimants who will inevitably go through the same stress. Hopefully your landlord situation worked out okay too!

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Can't reach EDD on disability line, payment delayed - Help!

I've been trying to get through to the disability line for days now, but I keep hitting a wall with the automated system. No luck connecting to a real person at all. On top of that, I still haven't received my payment. Anyone else dealing with this nightmare? Any tips on how to actually talk to a human being there?

I'm starting to think we should all just show up at their office in person. Maybe then they'd have to deal with us!

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lol imagine the chaos. But fr, that might actually work ๐Ÿค”

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I've been going through the exact same thing for over 3 weeks now. The automated system is absolutely useless and I'm starting to panic about my bills. One thing that helped me a little was calling the main EDD line first thing at 8am sharp and pressing 1-3-4 really quickly to try to skip some of the menu options. Still took forever but I at least got into a different queue. Also, make sure you have all your paperwork ready before you call because if you do get through, they'll want everything immediately. Keeping my fingers crossed for all of us! ๐Ÿคž

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How does EDD actually contact you after submitting an unemployment claim?

I just submitted my first unemployment claim through UI Online last Wednesday after being laid off from my warehouse job (after 5 years...thanks for nothing). The confirmation page said my claim was received, but now I'm wondering - how exactly will EDD contact me about my claim status? Will they call me? Email? Send something in the mail? The website wasn't clear about what happens next. I checked my UI Online inbox but there's nothing there yet. How long does it typically take before they reach out? I'm anxious about missing something important since I've heard horror stories about claims getting delayed for months because people missed some notification.

Hey Ezra! I just went through this process a couple months ago after being laid off from my retail job. Here's what I experienced: The mail timeline everyone mentioned is pretty accurate - I got my first letter about 9 days after filing online. But here's something that might help while you wait: you can actually track some of your claim status by looking at the "History" section in your UI Online account. Even before you get the mail, you'll sometimes see updates there showing that your claim is being processed. Also, since you mentioned you're anxious about missing notifications - I'd recommend adding EDD's email addresses to your contacts so they don't end up in spam. The main one is noreply@edd.ca.gov. I almost missed an important message because it went straight to my junk folder. One last tip: when you do get that first letter, read it carefully! It'll have your weekly benefit amount and also tell you exactly when your first certification week starts. Don't stress too much though - with 5 years at the same job and a clear layoff situation, your claim should go pretty smoothly. The horror stories you hear are usually from more complicated cases with multiple employers or eligibility issues. You got this! The waiting is the hardest part, but it sounds like you're doing everything right.

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Thanks Lucas! That's a great tip about checking the History section - I just looked and I can see my claim shows "Filed" status with the date I submitted it, so at least I know it's in their system. Just added that EDD email address to my contacts too. It's really reassuring to hear from people who went through this recently and had good experiences. All the advice in this thread has been super helpful and definitely eased my anxiety about the whole process. I feel much more prepared now for what to expect!

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Hey Ezra! I went through this exact same process about 3 months ago after being laid off from my warehouse job too (also after several years with the same company), so I totally understand the anxiety you're feeling right now. Here's what actually happened with my timeline: Filed my claim on a Wednesday, got the first letter (Notice of Unemployment Insurance Claim Filed) on the following Friday - so about 9 days. The award letter with my weekly benefit amount came about 3-4 days after that. The EDD Customer Account Number came in a separate envelope a few days later. A couple of tips that really helped me: 1. Set up email notifications in your UI Online account if you haven't already - go to profile settings and check all the notification boxes 2. Add noreply@edd.ca.gov to your contacts so EDD emails don't go to spam 3. Check both your physical mailbox AND your UI Online inbox daily 4. Double-check that your mailing address is correct in your account (I've seen people have issues with mail going to old addresses) With your work history - 5 years at the same warehouse job with a clear layoff - you're in really good shape. That's exactly the type of straightforward claim that EDD processes fastest. The horror stories you hear are usually from much more complicated situations. The waiting is definitely nerve-wracking, but you should be seeing that first letter any day now. You're being smart by asking questions and staying informed. Keep us posted on how it goes!

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Thanks Yara! This is so helpful - it's really reassuring to hear from someone who went through the exact same situation (warehouse job, several years, layoff). Your timeline matches up with what everyone else has been saying, so I'm feeling much more confident about what to expect. I just went through and set up all the email notifications and added that EDD email address to my contacts. It's amazing how much practical advice this thread has provided! I'll definitely keep everyone posted once I start getting mail. Thanks for taking the time to share your experience - knowing other people made it through this successfully really helps with the anxiety.

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EDD claim denied - employer in Texas but I work remotely in California

Hi everyone, I'm in a really confusing situation with my unemployment claim. I worked remotely from my home in Oakland for a tech company based in Austin, TX for the past 2 years before they laid me off last month. I filed for unemployment with California EDD since I live and work here, but after 3 weeks of silence, I finally got through to someone who told me my claim was denied because my employer hasn't paid into the California unemployment insurance system at all! Apparently since their headquarters is in Texas, they've only been paying unemployment taxes there, not in California. The EDD rep gave me two options: file an appeal in California or file a new claim in Texas. I'm honestly so confused and frustrated - has anyone dealt with something like this? A friend recommended I talk to an employment attorney who thinks I might have a case against my former employer for misclassifying my work location. Not sure if that's worth pursuing or if I should just try filing in Texas instead?

I'm dealing with something very similar right now! My employer is based in Portland but I've been working remotely from San Jose for the past year. When I got laid off last month, I filed with CA EDD and they're giving me the runaround too. It's so frustrating that companies can just ignore their tax obligations like this and leave us scrambling when we need benefits the most. Reading through all these responses is really helpful - I had no idea about the DE 1000M form or that I should keep certifying during an appeal. This whole remote work situation has created so many gray areas that seem to hurt workers more than help us. Thanks for posting about this, it's making me feel less alone in dealing with this mess!

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I'm new to this community but unfortunately dealing with a very similar situation right now! I was laid off two weeks ago from a company based in Austin (same as yours) but I've been working remotely from my home in Berkeley for 18 months. I just filed with CA EDD yesterday and now I'm worried I'm going to get the same denial you did. This thread has been incredibly helpful - I had no idea this was such a common issue! It's honestly pretty outrageous that so many employers are apparently ignoring their multi-state tax obligations and leaving us to clean up their mess when we need benefits. Reading everyone's success stories with the DE 1000M appeal is giving me hope though. I'm going to start gathering all my documentation now just in case - my remote work agreement, lease showing my Berkeley address, utility bills, etc. It's so frustrating that we have to become legal experts just to get unemployment benefits we've rightfully earned, but I'm grateful for communities like this where people share their experiences and help each other navigate these bureaucratic nightmares. For those who've been through this successfully - any other tips for someone who's probably about to start this same journey?

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Hey Hunter! Welcome to this unfortunately common situation. Since you're just getting started, here are a few extra tips based on what I've learned from this thread: Make sure to keep detailed records of EVERYTHING - every call with EDD, every email, every document you submit. Also, don't wait to file the DE 1000M appeal if you get denied - the sooner you file, the sooner you can get this resolved. One thing I wish I'd known earlier is that you should absolutely keep certifying for benefits even if your claim gets denied, because if you win your appeal you'll get back pay for all those weeks. And definitely look into that Claimyr service someone mentioned if you need to talk to EDD - trying to get through their phone system is a nightmare. The good news is that based on everyone's experiences here, appeals like ours have a really high success rate since the law is clearly on our side. Your Austin company should have been paying CA taxes from day one of your remote work arrangement. Hang in there!

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