California Unemployment
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EDD payment approved but no Money Network card - when will it arrive?
So I just checked my UI Online account and saw that my first payment was approved 4 days ago (status shows 'paid'), but I still haven't received any Money Network debit card in the mail. I thought the card would come automatically with the first payment, but nothing has shown up yet. This is my first time on unemployment and I'm starting to worry because my rent is due next week. Do they send the card separately after the payment is processed? How long should I expect to wait? Anyone know if there's a way to track when it will arrive?
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Once you get your card, I strongly recommend setting up the Money Network mobile app. It makes managing your unemployment funds much easier. You can check your balance, see payment history, and even set up alerts when new payments are deposited. Also important - you can switch to direct deposit for future payments once you have card access, which is much faster than waiting for the card to be reloaded every certification period.
That's great advice, thanks! I'll definitely set up the app and switch to direct deposit as soon as possible. Really appreciate everyone's help here!
Just wanted to add another perspective here - I'm currently going through the same thing! My payment was approved 5 days ago and still no card. Reading through all these responses is really helpful though. I called that Money Network number someone mentioned (866-320-8699) and it did confirm my card was mailed 3 days ago, so at least I know it's coming. For anyone else in this situation, that automated line is definitely worth calling just for peace of mind. Hang in there Freya, sounds like we're both in the waiting game together!
EDD Customer Account Number missing - can't access my claim!
I just got approved for unemployment last week and I'm trying to set up my UI Online account, but I can't find my EDD Customer Account Number anywhere! I've checked all my emails, letters, and even my spam folder. I remember they said something about mailing it to me, but it's been 12 days and nothing has shown up. I need to certify this Sunday and I'm freaking out. Has anyone been in this situation before? Is there any way to get my account number without waiting for this mysterious letter? I've tried calling but just get the automated system that wants me to enter the number I don't have! Help!!
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I'm dealing with this exact same issue right now! Filed my claim two weeks ago, got approved, but still no letter with my account number. This thread has been super helpful - I had no idea about the 14-day certification window or that there were services like Claimyr to help get through to EDD faster. For anyone else in this situation, I also want to mention that you should double-check that EDD has your correct mailing address. I called my local workforce office and they told me that sometimes there are address mix-ups that delay the account number letter. They suggested going into a local EDD office with ID if you're really stuck, though I know wait times can be brutal there too. Thanks Carter for posting about this and everyone for sharing their experiences - it's reassuring to know this is a common problem and there are solutions!
Thanks for mentioning the address verification tip! That's something I didn't even think about. I just moved recently so there's a chance my address got mixed up somewhere in the system. I'm going to call and double-check that before trying other options. It would be so frustrating to find out the letter was sent to my old apartment this whole time!
This is such a frustrating but apparently common issue! I'm actually going through something similar right now - filed 3 weeks ago, got approved, but my account number letter seems to have gotten lost in the mail. I've been putting off dealing with it but reading through everyone's experiences here has motivated me to take action. I'm definitely going to try the Claimyr service that several people mentioned since calling EDD directly seems like a nightmare. It's reassuring to know that even if I miss my assigned certification day, I have a 14-day window to get it done without losing benefits. One question for those who successfully got their account numbers from EDD reps - did they ask for any specific documents or information beyond just SSN for identity verification? Want to make sure I have everything ready before I try to get through. Thanks to everyone for sharing their solutions and experiences!
When I called through Claimyr and got connected to an EDD rep, they asked for my full SSN, date of birth, full name as it appears on my claim, and my mailing address. They also asked me to verify the date I filed my claim and my weekly benefit amount from my award letter. The whole identity verification process took maybe 2-3 minutes before they gave me my account number. Definitely have your award letter handy since they might reference details from it. Good luck - you should be able to get this sorted out quickly!
Will EDD count my county babysitting income against unemployment benefits?
Hey everyone, I'm thinking about applying for unemployment benefits soon, but I have a question. I do some babysitting for the county and I'm wondering if this income will affect my eligibility for unemployment. Does anyone have experience with this or know how it works? I want to make sure I report everything correctly when I apply.
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idk about yall but im so tired of jumping through hoops just to get whats owed to us. the whole system needs an overhaul fr 😫
Preach! 🙌 It's like they make it complicated on purpose to discourage people from claiming benefits.
From my experience, county babysitting work definitely needs to be reported to EDD. Since it's through the county, there's likely a paper trail anyway, so it's better to be upfront about it. When I had similar situation with part-time work, I found that being transparent from the start saved me a lot of headaches later. The EDD will calculate your partial benefits based on your total earnings, so you might still qualify for some unemployment while doing the babysitting work. Just make sure to report it consistently every time you certify!
Still pending after certifying - is part-time job offer affecting my claim?
I certified for benefits on Sunday (around 2pm) and it's Thursday now - still showing 'pending' with no change. This is unusual since my payments normally switch to 'paid' within 24hrs. I completed a RESEA appointment about 3 weeks ago and did everything they asked (workshops, resume update, etc.). Here's what might be the issue: my former employer left me a voicemail last week offering to rehire me, but only for part-time (20hrs/week) when I previously worked full-time (40hrs). I never called back or formally declined since the pay would be about $860 biweekly - not enough to cover my rent alone. Could they have reported me to EDD for 'refusing work' even though I never actually spoke with them? And since it's part-time at significantly lower pay, wouldn't that be considered unsuitable work anyway? Really stressed about this delay since rent is due next week!
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have u checked ur inbox on UI Online? sometimes they send messages asking for more info before they'll process payment. also check ur spam folder for emails from edd. my wife almost missed an important notice that way
Good idea - I just checked both and there's nothing there. No messages in UI Online and nothing in spam. That's why I'm so confused about why it's stuck in pending with no explanation.
Just following up - were you able to reach EDD and get this resolved? I'm curious if they determined the part-time offer was unsuitable work. This information could help others in similar situations.
Yes! I finally got through this morning using the Claimyr service someone recommended here. The EDD agent confirmed my payment was on hold due to an employer contact. After I explained the situation (40hrs→20hrs, significant pay cut), she agreed it wasn't suitable work and released my payment! She said it should switch to "paid" status within 24-48 hours. She also made a note on my account about the unsuitable work determination to prevent future holds. Thanks everyone for your help!
That's such a relief to hear! Thanks for updating us - this will definitely help others who face similar situations. It's good to know that EDD does recognize when work offers involve substantial reductions in hours and pay. The fact that they documented it on your account is really smart too. Congrats on getting it resolved!
Sean Kelly
This is so encouraging to hear! I've been struggling to get through to EDD for weeks and was considering using Claimyr but wasn't sure if it was worth it. Your experience gives me hope that it actually works. Did you have any specific issues that needed to be resolved, or was it just a general delay? Thanks for sharing your success story!
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Morgan Washington
I was in the same boat as you Sean! I had been trying to reach EDD for over a month with no luck. My had been stuck in "pending" status for 6 weeks and I was getting desperate. Claimyr definitely delivered on their promise - the peace of mind alone was worth it for me. Just make sure you have all your documentation ready when they call because the tier 2 agents work fast once you get connected!
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Harper Thompson
Thanks for sharing this Angel! I've been hesitant to try Claimyr because of the cost, but hearing about your quick turnaround time is really encouraging. I've been trying to get through to EDD for over 2 months now with no success. Can I ask what time of day you placed your order? I'm wondering if timing makes a difference in when they can get you connected. Also, did you have to provide any specific information when you signed up that helped speed up the process?
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