I'm going through something very similar right now! Had my eligibility interview about 10 days ago for accidentally reporting wrong information on my claim, and I also have two certifications stuck in pending. It's incredibly stressful not knowing when this will get resolved, especially when bills are piling up. From what I've learned lurking in this community, the 14-day conditional payment rule exists but isn't automatic - you have to specifically ask for it when you call. The challenge is actually getting through to someone who knows about it. I've been trying the phone lines daily with no luck. @8629e7c18e98 Have you tried calling early in the morning right when they open? I heard that's sometimes the best time to get through, though I haven't had success yet myself. Also keeping my fingers crossed that both our situations get resolved soon - this waiting game is brutal!

I'm dealing with almost the exact same situation! Had my eligibility interview two weeks ago for reporting issues (mixed up my gross vs net pay on one certification) and I have three certifications stuck in pending. The financial stress is real - I'm behind on rent and my car payment. What's frustrating is that during my interview, the EDD rep said it seemed like an honest mistake and that I should hear back "soon." Well, it's been 14 days with radio silence. I didn't know about the conditional payment rule until reading this thread, so thank you all for that information! @8629e7c18e98 I feel your pain completely. The uncertainty is almost worse than just being denied - at least then you'd know where you stand. I've been checking my UI Online account obsessively and calling daily with no luck getting through. Going to try that Claimyr service someone mentioned and also the early morning calling strategy. Has anyone here successfully gotten conditional payments while waiting for an eligibility determination? I'm curious if it's actually realistic or just something they have on paper but rarely do in practice.

This thread has been such a revelation! I'm new to this community and currently dealing with Error Code E0020 myself - been stuck for 2 days now. Reading through everyone's experiences here is both frustrating and reassuring. Frustrating because it's clear EDD reps are completely clueless about the off-peak hours workaround that actually works, and reassuring because so many people have found success with the midnight login trick. I called EDD yesterday and got the typical "wait 48 hours for system maintenance" response with zero mention of trying during low-traffic hours. It's honestly shameful that their own support team doesn't know about solutions that clearly help the majority of people experiencing this error. I'm definitely setting my alarm for 12:30am tonight to try logging in based on all the success stories here. Thank you to everyone who took the time to share their experiences - this community is providing better customer service than EDD itself! Will update tomorrow with hopefully good news.

I'm dealing with the exact same Error Code E0020 issue right now and this thread has been incredibly helpful! Been stuck for 3 days and getting nowhere with EDD's phone support - they keep giving the same "wait 48 hours" response without mentioning the off-peak hours workaround that clearly works for most people here. It's amazing (and frustrating) how this community has figured out real solutions while EDD's own reps seem clueless. The consistency of success stories with the midnight login trick is really encouraging - seems like 11pm-2am is the sweet spot when server load is lightest. Definitely going to try tonight at 12:30am based on everyone's experiences. Thank you all for sharing your stories and creating such a supportive space! This community is providing better guidance than EDD's actual customer service. Will report back tomorrow with hopefully good news!

Hey OP, have you checked if your account is locked? Sometimes they lock accounts for security reasons and you need to call to get it unlocked. Happened to me last year.

I've been dealing with CalJobs issues for months now! One thing that finally worked for me was using incognito/private browsing mode. Also, make sure you're using the most up-to-date version of your browser. The site seems really picky about browser compatibility. If you're still stuck after trying the suggestions here, you might want to try accessing it from a library computer - sometimes their systems work better with government sites. Good luck! 🤞

I'm dealing with something similar right now! Just wanted to add that if you're having trouble getting through on the main line, you can also try calling the 1-855-327-7058 number (the general EDD customer service line) and then asking to be transferred to SDI specifically. Sometimes their call volumes are different and you might get lucky with shorter wait times. Also, I've noticed that if you get disconnected (which happens way too often 🙄), calling back within like 10-15 minutes sometimes puts you back in a better queue position. Not sure if that's actually how it works or just my imagination, but it seemed to help when I was trying to reach them last week. Hope you get through soon and get everything updated! The pregnancy journey is stressful enough without EDD making it worse! 🤗

Reading through all these comments has been both hilarious and super helpful! 😂 I'm currently 32 weeks pregnant and dealing with my own SDI nightmare - they somehow have my due date as being 3 months from now when baby is actually due next month. The stress is real! But seeing everyone's strategies here is giving me hope. I'm definitely going to try the 8 AM Tuesday/Wednesday calling strategy that multiple people have mentioned. It's wild that we've all had to become phone system hackers just to update basic info, but I'm grateful for this community sharing all the insider knowledge! Sending solidarity to everyone dealing with EDD chaos - we shouldn't have to work this hard for benefits we're entitled to! 💪👶

One thing I haven't seen mentioned yet - when you apply initially, you'll need to provide details about your delivery work like when you started, how often you work, and your average earnings. EDD might ask for documentation like your 1099 from last year or screenshots of your earnings from the delivery app. I'd gather those documents before starting your application so you're not scrambling to find them mid-process. Also, don't stress too much about the exact dollar amounts - they understand gig work income can vary week to week. Just be as accurate as possible with what you have.

Adding to what everyone has said - make sure you understand the difference between "gross" and "net" earnings when reporting your delivery income. EDD wants your gross earnings (before gas, car expenses, etc.) not what you actually take home after expenses. A lot of gig workers get confused about this since apps like DoorDash show you different totals. Keep screenshots of your weekly earnings summaries that show the gross amount you earned, because that's what you'll need to report during certification. Your actual business expenses get handled separately when you file taxes, not through EDD reporting.