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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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This is unfortunately super common with EDD right now - you're definitely not alone! I had the exact same thing happen to me in January. They were supposed to call between 11am-1pm and didn't call until 6:45pm that evening. I was a nervous wreck all day thinking they'd marked me as a no-show. The interviewer who finally called apologized and said they were dealing with major staffing shortages and technical issues. My advice: keep your phone on you tonight and tomorrow, make sure you can accept calls from private/blocked numbers, and try calling that direct interview number on your letter first thing tomorrow morning. Even if they don't call today, it doesn't automatically disqualify you - just document that you were available during your scheduled time. Hang in there!
Thank you so much for sharing your experience! It's reassuring to know that even when they call super late, the interview can still go through normally. I'm definitely keeping my phone on me and have already checked that I can receive blocked calls. The staffing shortage explanation makes total sense given everything that's been happening. I'll try that direct number tomorrow morning like you suggested. Really appreciate everyone here sharing their stories - it's making me feel way less alone in this stressful situation!
Don't panic - this exact scenario happened to me twice last year! EDD is notorious for running hours (sometimes even a full day) behind on these phone interviews. The first time, I was scheduled for 10am-12pm and they called at 8:30pm that same day. The second time, they called the next morning around 11am with no advance notice. Keep your phone on and charged, make sure your voicemail isn't full, and definitely accept calls from blocked/private numbers since that's how they show up. I know the stress is overwhelming when you need those benefits, but based on my experience and what I've seen others go through, they will eventually call you. Just document everything - times you tried calling them, screenshots of your attempts, etc. This will protect you if they try to claim you were unavailable. Stay strong!
This is so helpful to hear from someone who's been through it twice! The fact that they called at 8:30pm one time really shows how unpredictable their schedule is. I've been keeping my phone charged and ready since yesterday, and I made sure my voicemail has plenty of space. It's crazy that we have to stress this much over something that should be straightforward, but knowing that others have gotten through this gives me hope. I'll definitely keep documenting everything like you suggested - better safe than sorry if I need to appeal later. Thanks for taking the time to share your experience!
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I'm in the exact same boat and this thread has been a godsend! Got the "question concerning eligibility" notification yesterday and have been spiraling ever since. Based on everyone's advice, I'm going to try calling at 8:03 AM tomorrow with the 1-2-1 sequence and the 3-second wait before redialing. I've also been documenting all my job search activities tonight just in case that's what they're questioning. One thing I wanted to add - I noticed in my UI Online account under "Inbox" there's a message that just says "Eligibility Interview" with today's date, but no details about what specifically they want to discuss. Has anyone else seen this type of message? I'm wondering if it means they're going to schedule a phone interview or if I need to call them to set it up. Either way, I'm going to keep trying to get through by phone while also watching for that letter in the mail. This whole system is so stressful but reading everyone's success stories gives me hope that it'll work out. Thanks for sharing all these strategies - I'll report back if I manage to get through!
@James Johnson The Eligibility "Interview message" in your inbox is actually a good sign! It means they re'planning to schedule a phone interview rather than just expecting you to figure out what they need on your own. In my experience, this usually means they ll'either call you at a scheduled time or send you a letter with an interview appointment. However, I d'still recommend trying to get through by phone yourself using all the strategies people have shared here - if you can reach them first and resolve whatever they re'questioning, you might be able to avoid the formal interview process altogether. The interviews can take weeks to schedule. When you do get through whether (by calling them or through their scheduled interview ,)that Eligibility "Interview notation" will help the rep immediately understand why you re'calling. They ll'have your file ready and can jump right into what they need from you. Keep us posted on how the 8:03 AM call goes tomorrow! The fact that you re'being proactive about documenting everything and trying multiple approaches puts you in a really good position to get this resolved quickly.
I'm going through this exact same situation right now and this thread has been incredibly helpful! Just want to add one more strategy that worked for me last time I had to get through to EDD - try calling on a Wednesday around 8:05 AM. I know everyone's focusing on the exact 8:00-8:04 window, but I've noticed Wednesday mornings tend to have slightly lower call volumes than Monday/Tuesday. Also, if you're using an iPhone, there's a feature in Settings > Accessibility > Touch > Call Audio Routing where you can set calls to automatically go to speaker. This saves you from having to fumble with the speakerphone button when you're rapidly redialing, which helps you get through the prompts faster. The anxiety is absolutely brutal when you see that notification, but based on everyone's experiences here, it really does seem like most of these turn out to be routine verification issues. Keep certifying, keep calling, and don't give up! You've got this.
@Isaac Wright That s'a really smart tip about Wednesday mornings having lower call volumes - I never thought about how the day of the week might affect wait times! And the iPhone accessibility setting for automatic speakerphone is genius for rapid redialing. I ve'been following this thread since yesterday when I got the same notification, and I m'planning to try the Wednesday 8:05 AM strategy you mentioned. It makes total sense that Monday/Tuesday would be busier with people calling about weekend issues or starting their week trying to resolve problems. This whole community has been such a lifeline for managing the stress and getting practical advice. Even though the EDD system is frustrating, it s'reassuring to know so many people have successfully gotten through these eligibility questions. Thanks for adding another helpful strategy to the mix!
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Just wanted to add that if you're really tight on timing with bills, you might want to ask your landlord or utility companies if they can give you a few extra days. Many are understanding about EDD delays, especially since this Money Network card transition has been causing confusion for a lot of people. I had to do this last year and most were pretty reasonable about it. Also, once you do get the card, you can use it like a debit card at ATMs or stores if you need cash immediately while waiting for bank transfers to process.
That's really solid advice about talking to landlords and utility companies! I never thought about mentioning the EDD card transition specifically - that gives a legitimate reason for the delay that they might be more understanding about. And you're right about using it as a debit card right away, that could definitely help bridge the gap while waiting for bank transfers. Thanks for sharing your experience with this!
One thing that really helped me when I was waiting for my Money Network card was setting up text alerts for my EDD payments. You can do this through your UI Online account - go to "Contact Information" and enable SMS notifications. This way you'll get a text as soon as each payment is processed, which can help you track the timeline. Also, if you have any friends or family who could spot you for rent this week, the Money Network card does allow you to withdraw cash from ATMs once it arrives and is activated, so you could pay them back immediately. The ATM withdrawal limit is usually $1,000 per day, though some ATMs might have lower limits. Hang in there - I know the waiting is stressful but you'll get through this!
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Hi everyone, just made a video about how to call the and reach a live human agent: https://youtu.be/-R4SqP7_JUA
I'm glad to see you were able to get through to and that they're calling you back today! For anyone else in a similar situation, it's worth noting that phone interviews are usually if missed, so don't panic. Make sure to keep your phone on and answer any calls from blocked numbers today. If you miss the callback, you can also check your online account for any updates or new correspondence about rescheduling. Good luck with your interview!
This is really helpful advice! I'm new to this whole process and was wondering - do they usually call from blocked numbers? I want to make sure I don't accidentally ignore an important call. Also, how long do they typically give you for the interview if you do miss the first one?
StarStrider
This is exactly what I needed to see! I'm in the same boat - certified Sunday and was getting worried when nothing showed up today. Really appreciate everyone sharing their experiences with holiday delays. Now I know to expect this every time there's a federal holiday. Going to set up those calendar reminders like Victoria suggested so I can plan better for next time. Thanks for posting this question and for the update that your payment came through!
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Sadie Benitez
•This whole thread has been such a lifesaver! I'm also pretty new to the EDD system and had no clue that holidays could mess with payment timing. I was literally refreshing my bank account every hour yesterday thinking something went wrong with my certification. The calendar reminder idea is genius - definitely doing that tonight so I don't panic like this again. It's so helpful having a community where people actually share real experiences instead of just the confusing official EDD website info.
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GamerGirl99
This thread is so reassuring! I'm in my second month of unemployment and certified Sunday as usual, but when my payment didn't show up yesterday I started spiraling thinking I did something wrong. I even checked my certification like 5 times to make sure I answered everything correctly. It never occurred to me that Presidents Day would affect EDD payments - I guess I thought government systems would be separate from regular banking holidays somehow? Really glad I found this discussion before I spent all day trying to call EDD. Definitely adding those federal holidays to my calendar now so I can budget better around these delays!
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Ryder Ross
•I totally get the spiraling feeling! I'm also relatively new to this and had the exact same reaction when my payment didn't show up yesterday. I must have logged into the EDD portal about 10 times convinced I messed something up on my certification. It's crazy how they don't really explain anywhere on their website that federal holidays can delay payments - seems like pretty important info to include! At least now we all know for future holidays. Really appreciate everyone sharing their experiences here, makes me feel way less alone in navigating this confusing system.
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