I'm going through almost the exact same situation right now and this thread has been such a lifesaver! Like everyone else here, I had my first few payments come through fine, then got hit with an eligibility interview, and now I'm seeing that same confusing pattern where my older weeks are stuck in pending but my latest certification went straight to disqualification. Reading through all these responses has really helped me understand what's actually happening. The explanation about EDD processing each certification period separately during eligibility reviews makes so much sense - it explains why we're all seeing this weird mix of statuses that initially seems like a system glitch. Based on everything I've learned here, I'm planning to call tomorrow morning to specifically request conditional payments using that exact phrase everyone keeps mentioning: "conditional payments for weeks pending over 14 days due to eligibility determination delay." My weeks have been pending for almost 3 weeks now, so I definitely qualify. I'm also going to make sure to keep certifying even with the disqualification showing - I had no idea you needed to maintain your claim for potential appeals. Almost stopped certifying because I thought there was no point! The success stories from people like Rudy who got their pending weeks paid out even after disqualification really give me hope. This whole process is so financially stressful when you're depending on these payments for basic survival, but knowing other people have navigated through similar situations successfully helps a lot. Thanks to everyone for sharing their experiences and advice. This community support has been more helpful than any official EDD resource I've found. Will definitely update everyone once I get my determination notice and hopefully some movement on those conditional payments!

I'm in almost the exact same situation and this thread has been incredibly reassuring! Had my first couple payments go through fine, then got hit with an eligibility interview last week, and now I'm seeing that same confusing pattern where my older weeks are stuck in pending while my newest certification went straight to disqualification status. Reading everyone's experiences here has been so much more helpful than anything I could find on EDD's official site. The explanation about how they process each certification period separately during eligibility reviews finally makes sense of why we're all seeing these mixed statuses. Based on what I've learned here, I'm definitely calling tomorrow to request conditional payments using that exact phrase: "conditional payments for weeks pending over 14 days due to eligibility determination delay." My weeks have been pending for 16 days now due to the interview delay. The success stories from people who got their pending weeks paid out even with disqualification going forward really give me hope. It's such a relief to know this isn't necessarily the end of the road, even though the financial stress while waiting is absolutely brutal. Thanks to everyone for sharing such detailed experiences and practical advice. This community support has been invaluable during such a stressful situation. Will definitely keep everyone updated once I get my determination notice!

This is exactly what I needed to see! I'm dealing with the same issue right now - updated my address last week and suddenly all my old weeks from my previous claim are showing as disqualified. It's been keeping me up at night worrying they'll want the money back. Reading that Jayden got it resolved so quickly through Claimyr gives me hope. I'm definitely going to try that service tomorrow. Thanks everyone for sharing your experiences - this community is so helpful!

I'm experiencing this exact same issue right now! Updated my address about a week ago and just noticed all my previous claim weeks from last year are showing as "disqualified" even though I was paid for all of them. It's such a relief to read that this is a known system glitch and not something more serious. Based on what Jayden shared about getting it resolved quickly through Claimyr, I'm going to try that route rather than waiting it out. Thanks to everyone who shared their experiences - it's really helpful to know I'm not the only one dealing with this weird EDD system bug!

congrats!! good to know about that claimyr thing might try it next time i get stuck in edd hell lol

So glad you got this resolved! I'm dealing with a similar situation right now - my certification has been stuck in outstanding status for 4 days after I reported some freelance income. Reading through this thread gives me hope that calling is the way to go. I've been hesitant to try that Claimyr service since I'd never heard of it before, but seeing that it actually worked for you makes me feel more confident about giving it a shot. It's ridiculous that we have to pay a third party service just to talk to our own state agency, but if it gets results then it's worth it. Thanks for updating us with your outcome - these success stories really help when you're stuck in EDD limbo!

This thread should honestly be pinned to the top of this community! As someone who works in customer service for a different government agency, I can tell you that these special character database sync issues are unfortunately common across many older government systems. What Derek and others have experienced is a classic case of legacy databases that weren't designed to handle Unicode characters properly. The fact that ID.me uses modern character encoding but EDD's systems strip out or convert special characters during data transfer is a textbook example of poor system integration. For anyone still struggling with this, here are a few additional tips: 1) When you get through to an EDD rep, ask them to check not just how your name appears, but also ask them to verify the CHARACTER COUNT matches what's on your documents - sometimes invisible characters get added during transfers. 2) If possible, ask them to update your name in ALL their systems during the same call rather than just fixing one database. 3) Screenshot your successful login once you get it working - you'll want that exact format if you ever need to re-register. It's absolutely shameful that people have to become database troubleshooting experts just to access unemployment benefits, but this community knowledge-sharing is invaluable for navigating these broken systems!

This thread is an absolute goldmine for anyone dealing with EDD and special character issues! I'm new to this community but unfortunately not new to EDD problems. My wife has a hyphenated maiden name (Chen-Williams) and we've been stuck in the exact same loop Derek described for almost 2 months now. The ID.me verification was "successful" according to their system, but we keep hitting that dreaded "information doesn't match our records" error when trying to register for UI Online. We've been using telecert for now, but it's so limited compared to what you can do online. Reading all these success stories with Claimyr is giving me hope that there's actually a light at the end of this tunnel. It's honestly criminal that in 2025 we still have government systems that can't handle basic name formatting, but I'm so grateful for communities like this where people share real solutions. The technical insights from Sara and Ryder about database sync issues really help explain why this keeps happening to so many people. Going to try Claimyr first thing Monday morning and will definitely ask them to check ALL their systems like everyone has recommended. Thanks Derek for sharing your detailed experience and thanks to everyone else for adding their solutions - you're all heroes for helping people navigate this broken system!

I'm in a similar boat - my company just announced they're closing in 6 weeks and I'm trying to wrap my head around all this too. From what I'm reading here, it sounds like the main takeaway is to file immediately after your last day regardless of severance, but be prepared to report every severance payment which will likely zero out your benefits temporarily. One thing I'm still confused about - if we're getting severance paid out over multiple weeks, do we need to keep certifying every two weeks even though we know we won't get any UI benefits during that time? It seems like the answer is yes based on what everyone's saying, but I want to make sure I don't accidentally mess up my claim by not certifying during the severance period. Also, has anyone dealt with a situation where the company hasn't finalized the severance details yet? They keep saying "we'll let you know" but time is running out and I need to plan my finances. Should I be pushing HR harder for specifics?

I just went through this exact scenario when my retail job ended due to store closure in December. Here's what worked for me: File your UI claim the day after your last work day - don't wait! Your benefit year starts when you file, not when you receive payments. During the weeks you receive severance, you'll report it as "other income" and select "severance pay" from the dropdown during certification. This will likely result in $0 UI benefits for those weeks, but your claim stays active. The tricky part is the certification questions - they don't explicitly say "severance" so look for "Did you receive any other type of income?" and be sure to report only the amount you received during that specific 2-week certification period, not your total severance. Keep certifying every two weeks even when getting $0 benefits! I cannot stress this enough - skipping certifications can permanently mess up your claim. Once your severance payments end, your full UI benefits should automatically resume. Start documenting everything NOW: get your severance agreement in writing, keep records of payment amounts/dates, and clarify with HR whether it's true severance or "pay in lieu of notice" as this affects EDD processing. One last tip: continue your job search activities even during severance weeks. EDD still requires this and I've seen people get disqualified for not maintaining job search records during their severance period. The whole process was smoother than I expected once I understood the system. Good luck!