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Quick update question - have you checked if you qualify for State Disability Insurance (SDI) or Paid Family Leave while waiting for UI to resolve? Some people don't realize they might qualify for other benefits if they have health issues or caregiving responsibilities. It's separate from unemployment but could provide some temporary relief.
I don't think I'd qualify for SDI since I'm physically able to work, just laid off. And no family leave situations either. I've been taking whatever gig work I can find, but it's nowhere near enough to cover our bills. The crazy thing is I've already found a new full-time job starting next month, so this whole appeal might be for the 6 months of back benefits I'm owed!
Congrats on finding the new job! Even though you'll be working soon, definitely don't give up on the appeal - those 6 months of back benefits could be substantial money that you're legally entitled to. I went through something similar and almost dropped my appeal when I found work, but I'm so glad I didn't because I eventually got over $8,000 in back pay. One thing to consider: if your new job starts before your hearing date, make sure to report the employment change properly when you certify. You'll need to stop certifying for new weeks once you're working full-time, but you can still pursue the appeal for the weeks you were legitimately unemployed. The administrative law judge will focus on whether you were entitled to benefits during the original claim period, not your current employment status. Also, having a job offer/employment letter might actually help your case - it shows you're actively seeking work and not trying to game the system, which reinforces that this really was just an honest mistake about the address.
So glad you got it sorted out! This is exactly why I always tell people to double-check the date format issue - it's super common for international folks or anyone who's lived abroad. The MM/DD vs DD/MM mix-up has caught so many people. Really appreciate you posting the update too, it'll help others who run into the same problem. Hope your certification goes smoothly from here on out!
This is such a helpful thread! I'm dealing with a similar registration issue right now and seeing all these solutions gives me hope. The date format thing is really important to know about - I never would have thought of that. Thanks to everyone who shared their experiences and @GalacticGuardian for following up with the solution. Going to try some of these suggestions myself!
This whole thread is so helpful! I'm bookmarking it for future reference. It's crazy how many different things can go wrong with the EDD registration system - wrong dates, transposed SSN digits, name formatting issues, systems not syncing properly. Really shows how broken their tech infrastructure is. At least there are workarounds and services like Claimyr to help people get through. The fact that we even need third-party services to access our own benefits is pretty ridiculous though. Thanks to everyone for sharing their experiences and solutions!
I've been dealing with the same callback nightmare for the past 3 weeks! Scheduled two different callbacks and got absolutely nothing. The first one was supposed to come within 5 business days - that was 21 days ago. The second callback was scheduled after I waited on hold for 2 hours just to get to the callback scheduling system, and that was 8 days ago with no call. At this point I'm convinced the callback system is just a way to get us to stop calling. I'm going to try some of the manual calling strategies mentioned here, but honestly considering paying for one of those services too since I can't keep missing work to sit by the phone waiting for a call that will never come. This whole system is completely broken and it's affecting real people's lives!
@Ethan Moore I feel your pain completely! 21 days for the first callback is absolutely ridiculous. I m'in a similar boat - been waiting 2 weeks now and starting to realize this is just how EDD operates. The fact that you had to wait 2 hours just to schedule the second callback that also never came is infuriating. I work too and can t'keep taking time off waiting for phantom calls. Based on what everyone s'saying here, it sounds like we really need to take matters into our own hands. Have you looked into any of the services people mentioned like Claimyr? I m'honestly ready to pay at this point because this is costing me more in lost wages than any service fee would. Hope we both get through this mess soon!
The callback system is absolutely useless - I've been waiting 16 days now after being told 3-5 business days. At this point I'm convinced it's designed to make us give up rather than actually help. Reading through all these experiences, it's clear this isn't just bad luck but a systematic failure. I'm going to start calling manually tomorrow using the timing tips people shared (Wednesday 2-4pm, avoid lunch hour) and if that doesn't work within a few days, I'll probably try Claimyr too. We shouldn't have to pay for services that our tax dollars are supposed to fund, but when you're facing eviction or can't buy groceries, sometimes you don't have a choice. Thanks everyone for sharing your experiences - at least now I know I'm not alone in this nightmare!
@Ella Cofer You re'absolutely right that this feels systematic rather than accidental - 16 days when they promised 3-5 is just unacceptable. I m'glad you found the timing tips helpful too. The Wednesday 2-4pm window seems to be the most consistently mentioned strategy across all these comments. It s'really frustrating that we re'being forced to either spend entire days calling or pay for third-party services just to access benefits we re'entitled to. The fact that so many people are having identical experiences with failed callbacks really does suggest this is how the system is designed to operate. Keep us posted on how the manual calling goes - and honestly, don t'feel bad about considering Claimyr if it comes to that. Your time and mental health have value too, and sometimes paying a small fee is worth avoiding weeks more of this runaround. We re'all in this together!
Hey OP, if you're still stuck, DM me. I'm bilingual and might be able to help you out or at least practice what you want to say in English.
Another option is to look for a local community organization or library that offers translation services or has bilingual volunteers who can help you make the call. Many cities have immigrant resource centers that provide this kind of assistance for free. You could also try calling during off-peak hours (early morning or late evening) when wait times might be shorter and you have more patience to work through any language barriers. ¡Buena suerte!
This is really helpful advice! I didn't know about immigrant resource centers offering translation help. Do you happen to know how to find these in my area? I'm in the Bay Area if that helps. The off-peak hours tip is great too - I've been calling during lunch breaks but that's probably when everyone else is calling too 😅
Evelyn Xu
This thread is incredibly helpful! I'm dealing with a similar employer address issue right now - my claim has been pending for 2 weeks because EDD has my previous employer's old office address from before they relocated. I've been calling daily with no luck getting through, but seeing Dylan's success story gives me hope. I'm definitely going to try calling right at 8am tomorrow and mention specifically that it's for "employer address correction for a flagged claim" like Miguel suggested. It's so frustrating that this can't be fixed online, but at least now I know what to expect for timing once I do get through. Thanks everyone for sharing your experiences!
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Sophia Bennett
•Good luck with your call tomorrow morning, Evelyn! The 8am strategy really does seem to work better. One thing I'd add - when you do get through, ask the rep to confirm they've updated the address in all relevant systems, not just the main claims system. Sometimes the address gets updated in one place but not others, which can cause delays later on. Also make sure to get a confirmation number or case reference for the change if they provide one. Rooting for you to get this resolved quickly!
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Khalid Howes
Just wanted to chime in as someone who works in HR and deals with EDD employer verifications regularly. When EDD sends verification requests to the wrong address, it creates a backlog on both ends - we employers never receive the forms to respond, and claimants get stuck in limbo. If you know your employer's current correct address, you might also try reaching out to your former employer's HR department directly to let them know EDD might be trying to contact them at an old address. Sometimes they can proactively call EDD to provide the correct information, which can speed up the process. Obviously this only works if you're on decent terms with your former employer, but it's worth considering as an additional avenue while you're trying to get through to EDD yourself.
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